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Problems and Solutions
Problem
Unable to
receive calls
M issing
incom ing calls
Calls dropped/
disconnected
inadvertently
Possible Cause(s)
P hone is off.
S ecurity features m ay be
set so that the phone w ill
not receive calls.
A nsw er O ptions setting is
set to use
to answ er
a call.
S ervice is not activated.
Verify that ring volum e is
not set to silent.
You are outside of a
cellular service area.
P hone autom atically
disconnects calls w hen the
battery level is low.
Solution(s)
Turn on phone.
C heck C all R estriction
settings. (S ee "C all Lock"
on page 60 for m ore
inform ation.)
P ress
to answ er a
call or change the A nsw er
O ptions setting to Any Key.
(S ee "A nsw er O ptions" on
page 28.)
C ontact your w ireless
service provider.
S et ring volum e on.
C heck your w ireless
service provider's coverage
m ap (including roam ing
areas) and try to m ove to a
location w ithin the
coverage area.
If problem s persist, contact
your w ireless service
provider.
R echarge the battery.
Appendix A
81
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