Testing The Network Connection; Customer Service; Maintenance; Cleaning - Sony SNC-HMX70 Installation Manual

Testing the network connection

The ping command can be used to check the connection
between two IP addresses. This allows testing whether a
device is active in the network.
1
Open the DOS command prompt.
2
Type ping followed by the IP address of the device.
If the device is found, the response appears as "Reply from
... ", followed by the number of bytes sent and the
transmission time in milliseconds. Otherwise, the device
cannot be accessed via the network. This might be
because:
– The device is not properly connected to the network.
Check the cable connections in this case.
– The device is not correctly integrated into the network.
Check the IP address, subnet mask, and gateway address.

Customer service

If a fault cannot be resolved, please contact your supplier
or system integrator.
The version numbers of the internal firmware can be
viewed on a service page. Please note this information
before contacting Customer Service.
1
In the address bar of your browser, after the unit IP
address, enter: /version
for example: 192.168.0.80/version
2
Write down the information or print out the page.

Maintenance

Cleaning

It is generally sufficient to use a dry cloth for cleaning, but
a moist lint-free cloth or leather shammy may also be used.
Do not use liquid cleaners or aerosol cleaners.
Lens cleaning
It is important to keep the lens clean to ensure optimum
performance. Dust, grease, or fingerprints should be
removed from the lens surface. When cleaning the lens,
take extra care not to damage the special coating used to
reduce light reflections.
– Remove dust with a blower-brush or grease-free soft
brush.
– Wipe water drops off the lens with a clean soft lint-free
cloth and dry the lens surface.
– Use special lens cleaning paper or cloth treated with lens
cleaning fluid to gently wipe off any remaining dirt
(wipe spirally from the lens center towards the edge).

Repair

Warning
Never open the casing of the unit.
The unit does not contain any user-serviceable parts. Refer
all repairs to suitable qualified specialists.

Reset

Use the factory reset button to restore the unit to its original
settings. Any changes to the settings are overwritten by the
factory defaults. A reset may be necessary, for example, if
the unit has invalid settings that prevent it from functioning
as desired.
Push
Reset
11