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TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
What to do if...
PROBLEM
You cannot activate the ap-
pliance.
You cannot activate or oper-
ate the hob.
The oven does not heat up.
The oven / hob display
shows an error code that is
not in this table.
There is no spark when you
try to activate the spark
generator.
There is no spark when you
try to activate the spark
generator.
There is no spark when you
try to activate the spark
generator.
The flame extinguishes im-
mediately after ignition.
The flame ring is uneven.
28
POSSIBLE CAUSE
The appliance is not connec-
ted to an electrical supply or
it is connected incorrectly.
The fuse is released.
There is an electrical fault.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is released.
Burner cap and crown are
placed incorrectly.
Thermocouple is not heated
up sufficiently.
Burner crown is blocked with
food residues.
REMEDY
Check if the appliance is cor-
rectly connected to the elec-
trical supply.
Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse releases
again and again, contact a
qualified electrician.
Deactivate the appliance
with the house fuse or the
safety switch in the fuse box
and activate it again.
If the display shows the er-
ror code again, contact the
Customer Care Department.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse releases
again and again, contact a
qualified electrician.
Place the burner cap and
crown correctly.
After lightning the flame,
keep the spark generator ac-
tivated for equal or less than
10 seconds
Make sure that the injector
is not blocked and the burn-
er crown is clean.
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