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Epson B11B259201 User Manual

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DS-730N User's Guide

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Summary of Contents for Epson B11B259201

  • Page 1 DS-730N User's Guide...

  • Page 3: Table Of Contents

    Setting a Password and Locking the Control Panel ............... 22 Scanner Parts Locations ........................24 Scanner Parts..........................24 User Replaceable Epson Scanner Parts .................... 26 Using Power Saving Settings ......................27 Changing the Sleep Timer Settings ....................27 Changing the Power Off Timer Settings ..................28 Loading Originals............................
  • Page 4 Adding and Assigning Scan Jobs with Document Capture Pro - Windows ....... 64 Adding and Assigning Scan Jobs with Document Capture - Mac..........67 Starting a Scan Using the Epson Scan 2 Icon ................68 Starting a Scan from a Scanning Program..................70 Scanning with Simple Scan in Document Capture Pro - Windows .............
  • Page 5 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........92 Saving a Scan as an Office Format File - Windows ............... 94 Scanning to a SharePoint Server or Cloud Service - Windows............95 Scanning to a SharePoint Server or Cloud Service - Mac ............. 97 Cleaning and Transporting Your Scanner....................
  • Page 6 Safety and Approvals Specifications ....................141 Notices ..............................142 Important Safety Instructions......................142 Restrictions on Copying ........................144 Default Delay Times for Power Management for Epson Products............ 145 Binding Arbitration and Class Waiver ....................145 Trademarks ............................148 Copyright Notice..........................149 libTIFF Software Acknowledgment....................

  • Page 7: Ds-730N User's Guide

    DS-730N User's Guide Welcome to the DS-730N User's Guide. For a printable PDF copy of this guide, click here.

  • Page 8: Scanner Basics

    See these sections to learn about the basic features of your scanner. Using the Control Panel Scanner Parts Locations User Replaceable Epson Scanner Parts Using Power Saving Settings Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 9: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and the power light Quick Send buttons home button LCD screen help button Navigation arrows and the OK button stop button start button back button The LCD Screen Viewing Animations Status Icon Information Parent topic: Using the Control Panel...

  • Page 10: The Lcd Screen

    The LCD Screen Home screen indicator Displays the network connection status Double Feed Detection Skip (DFDS) is enabled (blue) or disabled. Select the DFDS Function option in the Scanner Settings menu to change the setting. Slow mode is enabled (blue) or disabled. Select the Slow option in the Scanner Settings menu to change the setting.
  • Page 11 You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. While viewing the topics, you may see screens like this:...

  • Page 12: Status Icon Information

    Indicates your overall progress through the animation Press the left arrow button to view the previous step Displays the current step number and the total number of steps Press the right arrow button to view the next step Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.

  • Page 13: Changing Lcd Screen Language

    You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select LCD Brightness and press the OK button. 5. Use the arrow buttons to decrease or increase the brightness. 6. Press the OK button to exit. Parent topic: Using the Control Panel Changing LCD Screen Language...

  • Page 14: Selecting The Date And Time

    You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select Language and press the OK button. 5. Select a language and press the OK button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
  • Page 15 You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select Date/Time Settings and press OK. 5. Press the OK button to select Date/Time. 6. Use the arrow buttons to select the date format you want to use. 7.

  • Page 16: Changing The Keyboard Layout

    Parent topic: Using the Control Panel Changing the Keyboard Layout You can change the layout of the keyboard on the control panel. 1. Press the home button, if necessary. 2. Use the arrow buttons to select Settings and press the OK button. You see a screen like this: 3.

  • Page 17: Turning Off The Operation Time Out Setting

    2. Use the arrow buttons to select Settings and press the OK button. You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select Start-up Screen and press the OK button. 5. Use the arrow buttons to select the menu you want to see on the LCD screen (Home, Quick Send, or Presets) when the scanner is powered on.

  • Page 18: Preventing Pc Connection Via Usb

    You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select Operation Time Out and press the OK button. 5. Select Modify and press the OK button. 6. Select Off and press the OK button. Parent topic: Using the Control Panel Preventing PC Connection via USB...

  • Page 19: Setting Direct Power On

    You see a screen like this: 3. Press the OK button. 4. Select PC Connection via USB. 5. Select Disable. Parent topic: Using the Control Panel Setting Direct Power On You can turn on the scanner directly when the scanner is connected to the power source, without pressing the power button.

  • Page 20: Changing Regular Cleaning Alert Settings

    You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select Direct Power On and press the OK button. 5. Select On and press the OK button to exit. Parent topic: Using the Control Panel Changing Regular Cleaning Alert Settings You can set an alert to appear to remind you to perform regular cleaning after a certain number of scans.

  • Page 21: Changing Roller Replacement Alert Settings

    You see a screen like this: 3. Use the arrow buttons to select Regular Cleaning Alert Settings and press the OK button. 4. Do the following: • Set the Warning Alert Setting to On to receive a notification when it is time to clean inside the scanner.

  • Page 22: Setting A Password And Locking The Control Panel

    Note: You should set an administrator password and keep it in a safe place. You must know the administrator password in order to change or delete it. If you forget the password or inadvertently set it, the product will need to be sent to Epson for service. • Network settings •...
  • Page 23 Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Use the arrow buttons to select Settings and press the OK button. You see a screen like this: 3. Press the OK button. 4.

  • Page 24: Scanner Parts Locations

    Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Parent topic: Scanner Basics Scanner Parts Control panel Edge guides Input tray Input tray extension ADF (Automatic Document Feeder)
  • Page 25 Output tray Output tray extensions Stopper Kensington security slot USB port LAN port...

  • Page 26: User Replaceable Epson Scanner Parts

    800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help".

  • Page 27: Using Power Saving Settings

    Part Part number Carrier sheet (5) B12B819051 Roller assembly kit B12B819671 Cleaning kit B12B819291 Parent topic: Scanner Basics Using Power Saving Settings Your scanner enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.

  • Page 28: Changing The Power Off Timer Settings

    You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select Sleep Timer and press the OK button. 5. Do one of the following: • Press the up or down arrow buttons to decrease or increase the number of minutes. •...
  • Page 29 You see a screen like this: 3. Press the OK button. 4. Use the arrow buttons to select Power Off Timer and press the OK button. 5. Select Off or select a time period between 30minutes and 12h (12 hours). 6.

  • Page 30: Loading Originals

    Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray.
  • Page 31 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper.
  • Page 32 3. Slide the input tray edge guides all the way out. 4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time.
  • Page 33 6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance. • If you are loading paper business cards, load up to 30 cards (printed side down and long edge first) into the input tray horizontally, and slide them in until they meet resistance.
  • Page 35 • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals. 7. Slide the edge guides against the edges of the original.
  • Page 36 Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown and use the following resolutions: • 11.6 to 53 inches (393.8 to 1346.2 mm): 301 to 600 dpi •...

  • Page 37: Loading Multiple Sizes Of Originals In The Input Tray

    If scanning thin or wrinkled paper causes paper jams, slow down the feeding speed by selecting Settings > Scanner Settings > Slow > On on the LCD screen. Loading Multiple Sizes of Originals in the Input Tray Original Document Specifications Parent topic: Loading Originals Loading Multiple Sizes of Originals in the Input Tray...
  • Page 38 Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out.
  • Page 39 4. Load the originals in the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray. 5.

  • Page 40: Original Document Specifications

    You can also scan originals of multiple sizes by loading them one by one using the Automatic Feeding Mode setting in Epson Scan 2. Parent topic: Loading Originals in the Input Tray Original Document Specifications You can load original documents that meet these specifications in your scanner.
  • Page 41 Paper type Paper size Paper weight Loading capacity Plain paper Legal (8.5 × 14 inches 7 to 110 lb 21 lb (80 g/m²): 80 sheets [216 × 356 mm]) (27 to 413 g/m²) Fine paper 24 lb (90 g/m²): 69 sheets Recycled paper 28 lb (104 g/m²): 59 sheets...

  • Page 42: Loading Plastic And Laminated Cards In The Input Tray

    (Double Feed Detection Skip Function) to On on the control panel before you resume scanning, or set the Detect Double Feed setting to Off on the Main Settings tab in the Epson Scan 2 window. Caution: Do not load the following types of originals directly in the scanner, or they may be damaged or may damage the scanner: •...
  • Page 43 1. Pull out the output tray and open the stopper. Do not pull out the extensions. 2. Slide the input tray edge guides all the way out.
  • Page 44 3. Load plastic or laminated cards (printed side down and long edge first) into the input tray horizontally, and slide them in until they meet resistance.
  • Page 45 Note: Do not load plastic cards vertically. 4. Slide the edge guides against the edges of the card.

  • Page 46: Plastic And Laminated Card Specifications

    5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Note: If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and reload it. Press the down arrow button on the control panel, and select DFDS Function >...
  • Page 47 Note: Photos scanned using a document scanner may not have the same color depth as the original. Use a flatbed photo scanner to achieve the best color reproduction of photos. 1. Pull up the input tray extension. 2. Pull out the output tray and its extension, and open the stopper.
  • Page 48 Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out.
  • Page 49 4. Load envelopes vertically in the input tray with the printed side down and the flap facing as shown. Slide in the envelopes until they meet resistance. Skip to step 7. 5. Do one of the following to load photos, or folded or irregularly shaped originals using a carrier sheet: Note: Use only the carrier sheet designed for your scanner.
  • Page 50 • For a Letter- or A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. To scan both sides and stitch them together, set the appropriate setting in Epson Scan 2 or Document Capture Pro (Windows).
  • Page 51 edge of the original against the binding of the carrier sheet, as shown. Otherwise, the scanner may not detect the correct length of the original. Note: Photos scanned using a document scanner may not have the same color depth as the original.
  • Page 52 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original...
  • Page 53 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the envelope or carrier sheet.

  • Page 54: Special Original Specifications

    8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals. Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 is set to Auto Detect, Paper Skew is automatically selected as the Correct Document Skew setting.
  • Page 55 Paper type Paper size Paper thickness Loading capacity Envelopes 4.49 × 6.38 inches (114 0.015 inch (0.38 mm) 10 envelopes × 162 mm) maximum 4.33 × 8.66 inches (110 × 220 mm) Irregularly shaped Up to this size: A4 (8.3 × 11.7 0.012 inch (0.3 mm) 10 carrier sheets originals...

  • Page 56: Wired Networking

    Wired Networking See these sections to use your product on a wired network. Network Security Recommendations Wired Network Setup Connecting the Product to the Network Accessing the Web Config Utility Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

  • Page 57: Connecting The Product To The Network

    To install your product on a network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. You can check the network status using your product's control panel.

  • Page 58: Determining The Scanner's Ip Address

    Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • Mac: Open the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your scanner in the list and write down the IP address.

  • Page 59: Registering Presets Or Quick Send Buttons

    Registering Presets or Quick Send Buttons You can register up to 12 frequently used scanning settings as Presets. Settings registered to preset numbers 1 through 3 are assigned to the Quick Send buttons on the product. Note: For more information on administration settings, see the Administrator's Guide.

  • Page 60: Scanning

    After placing your originals on your product for scanning, start scanning using one of these methods. Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac). Scanning Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic:...

  • Page 61: Setting The Operation Mode On The Product Control Panel

    Scanning Using the Quick Send Buttons Scanning Using Presets Scanning Originals to the Computer Scanning Using Web Services for Devices (WSD) - Windows Adding and Assigning Scan Jobs with Document Capture Pro - Windows Adding and Assigning Scan Jobs with Document Capture - Mac Parent topic: Starting a Scan Setting the Operation Mode on the Product Control Panel...

  • Page 62: Scanning Using Presets

    The Quick Send screen is displayed, and configured destinations are listed. Note: You can also display the Quick Send screen by selecting Quick Send on the home screen. 4. Press the Quick Send button for the destination to which you want to send your scans. Parent topic: Scanning Using the Product Control Panel Scanning Using Presets...

  • Page 63: Scanning Using Web Services For Devices (Wsd) - Windows

    6. On the Select Job screen, use the arrow buttons to select the job you want to use. 7. If you want to change the scan settings, press the down arrow and use the arrow buttons to select from the following options: •...

  • Page 64: Adding And Assigning Scan Jobs With Document Capture Pro - Windows

    1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 65 You see a window like this: 3. Click the Job Settings button. You see a window like this: 4. To add a scan job, click the New Job icon.
  • Page 66 5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution • Save: select the file name, file type, or destination folder • Index: enable the index setting and choose output options for an index file •...

  • Page 67: Adding And Assigning Scan Jobs With Document Capture - Mac

    8. Select the jobs that you want to assign to the product control panel using any of the pull-down menus. Note: The number of pull-down menus available may vary, depending on your product and any connected options. 9. Click OK, then click Back. You can now use the added scan jobs when you scan from the product control panel.

  • Page 68: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 69 You see an Epson Scan 2 window like this:...

  • Page 70: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 71 You see an Epson Scan 2 window like this:...

  • Page 72: Scanning With Simple Scan In Document Capture Pro - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.

  • Page 73: Scanning With Job Scan In Document Capture Pro - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.

  • Page 74: Scanning With Document Capture - Mac

    Note: Settings may vary depending on the software version you are using. See the Help menu in Document Capture at any time for more information. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture.
  • Page 75 You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the scan icon.
  • Page 76 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
  • Page 77 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.

  • Page 78: Scanning In Epson Scan 2

    Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in various file formats in your operating system's Documents or My Documents folder, or open it in your scanning program.
  • Page 79 You see this window:...
  • Page 80 4. Select the Scanning Side setting that matches the sides of the original that you want to scan. 5. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
  • Page 81 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 12. Reinsert your original into the ADF. 13. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents.

  • Page 82: Additional Scanning Settings - Main Settings Tab

    Loading Originals in the Input Tray Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.

  • Page 83: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

  • Page 84: Scanning Settings For Special Documents

    Adds text to the background of the scanned image. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting.

  • Page 85: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 86: Scan Resolution Guidelines

    Note: If you do not see the Searchable PDF option, run the Epson Software Updater and install the EPSON Scan OCR Component/Pro. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The resolution setting in your scanning software, measured in dpi (dots per inch), controls the amount of detail captured in your scans.

  • Page 87: Scanning Two Originals Onto One Sheet (Stitching Images) - Windows

    You can scan both sides of a double-sided or folded original in Document Capture Pro and combine them into a single image with the Epson Scan 2 Stitch Images setting (not available for all products). Note: Settings may vary depending on the software version you are using. Click the Help icon in Document Capture Pro at any time for more information.
  • Page 88 You see a window like this: 4. Click Scan Settings > Detailed Settings.
  • Page 89 You see an Epson Scan 2 window like this:...

  • Page 90: Scanning Multi-Page Originals As Separate Files - Windows

    Your product scans the original and the image appears in the Edit Scanned Results window. Note: If the scanned images are not stitched together in the correct orientation, click Scanning Side on the Epson Scan 2 window, select Settings, set the Binding Edge to Left or Top, and rescan the document.
  • Page 91 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 3. Select the Job Scan tab. You see a window like this: 4. Click the Job Settings button.

  • Page 92: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your scanner software programs individually, be sure to also install this...
  • Page 93 1. Load your original in the product for scanning. 2. Start Epson Scan 2. 3. Select your scan settings. 4. Click Preview and adjust the area you want to scan, if necessary. 5. Reload the ejected original in the scanner.

  • Page 94: Saving A Scan As An Office Format File - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.

  • Page 95: Scanning To A Sharepoint Server Or Cloud Service - Windows

    4. If you want to select specific scan settings for the scan, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. 5. Do one of the following: •...
  • Page 96 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.

  • Page 97: Scanning To A Sharepoint Server Or Cloud Service - Mac

    Scanning to a SharePoint Server or Cloud Service - Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this:...
  • Page 98 2. Click the scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture window. 5.

  • Page 99: Cleaning And Transporting Your Scanner

    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 100 3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with grease or some other hard-to-remove material, use a genuine Epson cleaning kit.
  • Page 101 5. Use a cotton swab to wipe off any dust or dirt on the sensors shown here. Caution: Do not use liquid or glass cleaner on the cotton swab. 6. Locate the separation roller.
  • Page 102 7. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 8. Slide the separation roller to the left and remove it.
  • Page 103 9. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
  • Page 104 11. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 12.
  • Page 105 13. Press down on the pickup roller cover latch and pull up the cover to remove it.
  • Page 106 14. Pull down the tab on the pickup roller and slide the roller to the right to remove it. 15. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth.
  • Page 107 16. To replace the pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
  • Page 108 17. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Page 109 24. Slowly rotate the rollers shown here by pressing the start button. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean.

  • Page 110: Checking The Scanner Roller Counter

    Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this:...

  • Page 111: Replacing The Scanner Rollers

    4. If the number in the Number of Scans field exceeds the number displayed as the Life Cycle of the rollers, it is time to replace the rollers. 5. Close the Epson Scan 2 Utility. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when the number of scans exceeds the life cycle of the rollers.
  • Page 112 5. Press down on the pickup roller cover latch and pull up the cover to remove it.
  • Page 113 6. Pull down the tab on the pickup roller and slide the roller to the right to remove it. 7. To install the new pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
  • Page 114 8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Page 115 9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.

  • Page 116: Resetting The Scanner Roller Counter

    11. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place. 12. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly.

  • Page 117: Transporting Your Scanner

    4. Follow the on-screen instructions to replace the rollers. 5. Press the down arrow to select Reset Counter and press OK. Note: You can also reset the roller counter from your computer using the Epson Scan 2 Utility. Select the Counter tab and click Reset.
  • Page 118 4. Push apart the latches on the back on the input tray and lift the input tray off of the scanner. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner...

  • Page 119: Solving Problems

    Try the following: your documentation. • Make sure the scanner is connected and correctly configured. • Install Epson Scan 2 and Document Capture Pro (Windows), or Document Capture (Mac) on your computer. • Install the latest version of the application.

  • Page 120: Solving Scanning Problems

    • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the setting in the Epson Scan 2 Utility. • You may need to adjust the Sleep Timer and Power Off Timer settings on the control panel.

  • Page 121: Scanner Button Does Not Work As Expected

    • Make sure you have assigned the correct job to the scanner button and change it, if necessary. • Check the status of the lights and make sure the scanner is ready to scan. • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it.

  • Page 122: Cannot Start Epson Scan 2

    • Make sure the PC Connection via USB setting is not disabled on the control panel. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.

  • Page 123: Original Feeds Incorrectly In Scanner

    • Use the optional carrier sheet for thin, folded, or irregularly shaped originals. • If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off.

  • Page 124: Original Jams In Scanner

    Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover. 4.
  • Page 125 5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Select on the scanner control panel to slow down the scanning speed. •...

  • Page 126: Scanning Is Slow

    Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution.

  • Page 127: Solving Scanned Image Quality Problems

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your scanner, turn it back on, and try starting Epson Scan 2 again.

  • Page 128: Back Of Original Image Appears In Scanned Image

    If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2.

  • Page 129: Characters Are Not Recognized During Conversion To Editable Text (Ocr)

    • Set the scanning resolution between 200 and 600 dpi. • If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2. • If you are using OCR software, check the manual for any additional adjustments.

  • Page 130: Spots Or Lines Appear In All Scanned Images

    Crop Margins for Size "Auto" setting. • In Epson Scan 2, select the Advanced Settings tab. Make sure the Edge Fill setting is set to None. • Document Capture Pro (Windows): Select Scan Settings > Detailed Settings from the Scan...

  • Page 131: Resetting The Epson Scan 2 Settings

    • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab.

  • Page 132: Uninstalling Scanner Software - Mac

    Uninstall/Change. 5. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it.

  • Page 133: Where To Get Help (U.s. And Canada)

    You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

  • Page 134: Where To Get Help (Latin America)

    You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) •...
  • Page 135 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com/support or call your nearest Epson sales office.

  • Page 136: Technical Specifications

    Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 137: Mac System Requirements

    • Windows Server 2003 SP2 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
  • Page 138 Effective pixels 5100 × 9300 pixels at 600 dpi 2550 × 64,500 pixels at 300 dpi Document size Maximum: 8.5 × 240 inches (215.9 × 6096 mm) Minimum: 2 × 2 inches (50.8 × 50.8 mm) Paper input Facedown loading Paper output Facedown ejection Paper capacity...

  • Page 139: Dimension Specifications

    Dimension Specifications Height 6.6 inches (167 mm) Width 11.7 inches (296 mm) Depth 6.7 inches (169 mm) Weight 7.9 lb (3.6 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.

  • Page 140: Environmental Specifications

    AC Adapter AC adapter model 100 to 240 V AC model: A461H Rated input current Rated frequency range 50 to 60 Hz Rated output power supply 24 V DC voltage Rated output current Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity...

  • Page 141: Safety And Approvals Specifications

    Connector RJ-45 * Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. Parent topic: Technical Specifications Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN ICES-3 (B)/NMB-3 (B) AC Adapter (A471H) United States...

  • Page 142: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 143 • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. AC Adapter • Do not place or store the AC adapter outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity.

  • Page 144: Restrictions On Copying

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 145: Default Delay Times For Power Management For Epson Products

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 146 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 147 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 148: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i)

  • Page 149: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 150: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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