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Washing Machine
User Manual
B3W5962IW
Document Number:
2820529581_EN/ 20-09-21.(14:34)

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Table of Contents
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Summary of Contents for Beko B3W5962IW

  • Page 1 Washing Machine User Manual B3W5962IW Document Number: 2820529581_EN/ 20-09-21.(14:34)
  • Page 2: Explanation Of Symbols

    Please read this user manual first! Dear Customer, Thank you for selecting a Beko product. We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product.
  • Page 3: General Safety Instructions

    General safety instructions This section contains safety instructions that will help protect from risk of personal injury or property damage. Our company shall not be liable for any damages that may arise in case of failure to follow these instructions. Always have the installation and repairing procedures carried out by the Authorized Service Agent.
  • Page 4: Electrical Safety

    Do not forget to close the loading door when leaving the room where the product is located. Children and pets may get locked inside and drown. Children should not perform cleaning and user maintenance works without an adult’s supervision. Keep packaging materials away from children. Danger of injury and drowning.
  • Page 5: Installation Safety

    Carry the product in an upright position. Make sure that the hoses as well as the power cable are not folded, pinched or crushed after the product is fitted into its place after installation or cleaning procedures. 1.5 Installation Safety Check the information on the manual and installation instructions to prepare the product for installation and make sure the electrical mains, clean water mains and water outlet are suitable.
  • Page 6: Usage Safety

    Fit the end of the water discharge hose to the dirty water discharge drain, the sink or the bathtub. Place the power cable and houses in locations without risk of tripping. Do not install the product behind a door, a sliding door or at another location that will prevent the door from opening completely.
  • Page 7 Do not place your hands into the rotating drum. Wait until the drum no longer rotates. Do not place your hand or a metal object under the washing machine. If washing laundry at high temperatures, the discharged washing water could burn your skin if in contact with it. When the discharge hose is connected to the tap.
  • Page 8: Important Instructions For Environment

    Important instructions for environment 2.1 Compliance with WEEE Directive This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling.
  • Page 9: Technical Specifications

    Technical specifications Supplier name or trademark Beko B3W5962IW Model name 7177881700 Rated capacity (kg) Maximum spin speed (rpm) 1600 Built-in Height (cm) Width (cm) Depth (cm) Single Water inlet / Double Water inlet • / - • Available Electrical input (V/Hz)
  • Page 10: Appropriate Installation Location

    4.1 Installation Please read the “Safety Instructions” section first! • Apply to the nearest authorized service agent for the installation of your product. • Preparation of the location and electrical, tap water and waste water installations at the place of installation is under customer's responsibility.
  • Page 11: Removing Transportation Safety Bolts

    Insert the cap by pushing it with your finger. 4.1.3 Removing transportation safety bolts Loosen all transportation safety bolts with an appropriate wrench until they turn freely. Stretch the internal component by pressing on the holding areas and pull the component out. Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel.
  • Page 12: Connecting The Drain Hose To The Drain

    4.1.5 Connecting the drain hose to the drain • Attach the end of the drain hose directly to waste water drain, washbasin or bathtub. Your house will be flooded if the drain hose is dislocated during water draining. There is also a risk of burning due to the high washing temperatures! In order to prevent such situations and make sure that the product performs water intake and drain processes without any problem, fix the drain hose securely.
  • Page 13: Electrical Connection

    4.1.7 Electrical connection Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not be liable for any damages that may arise when the product is used without grounding in accordance with the local regulations. •...
  • Page 14: Transportation Of The Product

    Transportation of the product 1. Unplug the product before transporting it. 2. Remove water drain and water supply connections. 3. Drain all water that has remained in the product. 4. Install transportation safety bolts in the reverse order of removal procedure. Never move the product without the transportation safety bolts properly fixed in place! WARNING Packaging materials are dangerous to children.
  • Page 15: Preparing Laundry For Washing

    4.2 Preparation Please read the “Safety Instructions” section first! 4.2.1 Sorting the laundry • Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature. • Always observe the instructions given on the garment care labels. 4.2.2 Preparing laundry for washing •...
  • Page 16: Using Detergent And Softener

    4.2.6 Using detergent and softener Read the manufacturer instructions on the package while using detergents, softeners, starch, bleach and decolourants, anti- WARNING limescale and follow the dosage information provided. Use a measuring cup, if any. The detergent drawer comprises of three compartments: –...
  • Page 17: Using Liquid Detergents

    Using liquid detergents If the product has a liquid detergent apparatus • Press and rotate the apparatus at where it is shown when you want to use liquid detergents. The part falling below will serve as a barrier for liquid detergent. •...
  • Page 18: Tips For Efficient Washing

    4.2.7 Tips for efficient washing Clothes Light Colours and Black/Dark Delicates/ Colours Whites Colours Woollens/Silks (Recommended (Recommended (Recommended temperature (Recommended temperature temperature range temperature range range based on soiling level: range based on soiling level: based on soiling level: based on soiling level: 40-90 oC) cold -40°C) cold -40°C)
  • Page 19: Operating The Product

    4.3 Operating the product Please read the “Safety Instructions” section first! 4.3.1 Control panel 1 - Programme Selection knob 7 - End Time Setting button 2 - Temperature level lights 8 - Auxiliary Function button 3 3 - Spin level indicator lights 9 - Auxiliary Function button 2 4 - Display 10 - Auxiliary Function button 1...
  • Page 20: Programme And Consumption Table

    4.3.3 Programme and consumption table Auxiliary functions Selectable temperature Programme range °C Cold - 90 2,75 1600 • • • • • Cottons Cold - 90 2,00 1600 • • • • • 1,10 1600 • • • • • Cold - 90 40-60 40 ***...
  • Page 21: Programme Selection

    The auxiliary functions in the table may vary according to the model of your machine. Water and power consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage. You can see the washing duration on the display of your machine while selecting a programme.
  • Page 22 4.3.5 Programmes • Eco 40-60 The Eco 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40 °C or 60 °C, together in the same cycle, and that this programme is used to assess the compliance with the EU ecodesign legislation.
  • Page 23 • SteamTherapy Use this programme to reduce the creases and ironing times of a small amount of unspotted cotton, synthetic or mixed laundry. Curtain • You can use this programme to wash your tulles and curtains. As their meshed texture causes excessive foaming, put little amount of detergent into the main wash compartment.
  • Page 24 Below you can find the soil groups that can be selected with the “Quick Wash” setting button: When “Quick Wash” is not When the “Quick Wash” button When the “Quick Wash” button selected is pressed once is pressed twice Sweat Blood Collar soil Chocolate...
  • Page 25: Temperature Selection

    4.3.6 Temperature selection Whenever a new programme is selected, the recommended temperature for the programme appears on the temperature indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the current programme. Press the Temperature Adjustment button to change the temperature.
  • Page 26: Auxiliary Function Selection

    4.3.8 Auxiliary function selection Select the desired auxiliary functions before starting the programme. Whenever a programme is selected, icons of the auxiliary function symbol that is selected together with it illuminates. When an auxiliary function button that cannot be selected with the current programme is pressed, the washing machine will make a warning sound.
  • Page 27: Functions/Programmes Selected By Pressing The Function Keys For 3 Seconds

    • Customized Programme This auxiliary function can only be used for Cotton and Synthetics programmes together with the HomeWhiz application. When this auxiliary function is activated, you can add up to 4 auxiliary rinsing steps to the programme. You can select and use some auxiliary functions even though they are not found on your product. You can increase and decrease the time of the Cottons and Synthetics programmes within a safe range.
  • Page 28 • Bluetooth 3’’ You can use the bluetooth connection function to pair your machine with your smart device. This way, you can use your smart device to get information about your machine and control it. To activate bluetooth connection: Press and hold Remote Control function button for 3 seconds. Countdown “3-2-1” will be displayed, and then Bluetooth icon will appear on the display.
  • Page 29: Starting The Programme

    4.3.10 Starting the programme 1 Press Start / Pause button to start the programme. 2 The Start / Pause button's light which was off before starts to illuminate steadily now, indicating that the programme has started. 3 Loading door is locked. The door lock symbol appears on the display after the loading door is locked. 4 Programme follow-up indicator lights on the display will show the current programme step.
  • Page 30: Changing The Programme Selection After Programme Has Started

    • Pull down the loading door emergency handle with a tool and release. Then open the loading door. • Repeat the previous step if the loading door does not open. 4.3.12 Changing the selections after programme has started Adding laundry after the programme has started If the water level in the machine is suitable when you press Start/Pause button, the door lock will be deactivated and the door will open, allowing you to add garments.
  • Page 31: Cancelling The Programme

    4.3.13 Cancelling the programme The programme is cancelled when programme selection knob is turned to a different programme or machine is turned off and on again using the programme selection knob. If you turn the programme selection knob when the Child Lock is enabled, the programme will not be cancelled. You should cancel the Child Lock first.
  • Page 32 On the screen you see on the app, select the washing machine and press next. • • Proceed reading the on-screen instructions until HomeWhiz asks you about the product you wish to connect to your smart device. • Return to the HomeWhiz application and wait until the setup is complete. When setup is complete, give your washing machine a name.
  • Page 33 When you want to control your washing machine remotely, you need to activate the Remote Control function by pressing the Remote Control button while the programme knob is in the Download Programme/Remote Control position button on the control panel of your washing machine. When your product is accessed, you will see a screen similar to the below.
  • Page 34: Maintenance And Cleaning

    4.4 Maintenance and cleaning Please read the “Safety Instructions” section first! Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals. 4.4.1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.
  • Page 35: Draining Remaining Water And Cleaning The Pump Filter

    4.4.5 Draining remaining water and cleaning the pump filter The filter system in your machine prevents solid items such as buttons, coins and fabric fibres clogging the pump impeller during discharge of washing water. Thus, the water will be discharged without any problem and the service life of the pump will extend.
  • Page 36: Troubleshooting

    Troubleshooting Please read the “Safety Instructions” section first! Problem Cause Solution Programmes do not start after the Start / Pause / Cancel button is not pressed. • Press Start / Pause / Cancel button. loading door is closed. It may be difficult to close the loading door in case of •...
  • Page 37 Problem Cause Solution Washing takes longer than Water pressure is low. • Product waits until taking in adequate amount specified in the user manual.(*) of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.
  • Page 38 Problem Cause Solution Washing performance is poor: Insufficient amount of detergent is used. • Use the recommended amount of detergent Stains persist or the laundry is not appropriate for water hardness and the laundry. whitened. (**) Excessive laundry is loaded in. •...
  • Page 39 Problem Cause Solution Detergent residue in the detergent Detergent was put in wet drawer. • Dry the detergent drawer before putting in drawer. (**) detergent. Detergent has gotten damp. • Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
  • Page 40 Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com, might give raise to safety issues not attributable to Beko, and will void the warranty of the product.
  • Page 41 If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
  • Page 42 If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction. This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU. Beko plc is registered in England and Wales with company registration number 02415578.
  • Page 43 Beko Free standing appliances come with a 12 month parts and labour guarantee as standard, Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically activate the ProSmart Motor 10 year guarantee.
  • Page 44 Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message. Product registrations For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.

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B3w5962i

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