HP Compaq Presario,Presario 5440 Quick Start Manual page 72

Symptom
Computer will not turn on.
"Illegal Operation has
Occurred" error message
is displayed.
Computer will not start.
M P —G S
Y RESARIO ETTING TARTED
Problem
Line voltage selection switch is not
in the proper position for your
region (115V/230V).
Wall outlet is defective.
Software being used is not
Microsoft-certified for your version
of Windows.
Configuration files are corrupt.
System files may have been
damaged.
Wrong memory modules were
used in the upgrade, or memory
modules were installed in the
wrong location.
Hard drive is damaged.
. /
COMPAQ COM CONSUMERSUPPORT
Solution
Set the line voltage selection switch
to the correct setting for your region,
or call Compaq Technical Support for
assistance. Refer to your Certificate
of Warranty for details.
Test the outlet by connecting a
different electrical device to
the outlet.
Verify that the software is certified by
Microsoft for your version of Windows
(see program packaging for this
information).
If possible, save all data, close all
programs, and restart your computer.
If the error message returns, press
G
the Help button on the keyboard to
access the Compaq Help & Support
Center and select Undo harmful
or unintended changes to your
system.
Refer to the "How to Access Help"
section in this chapter.
Verify that you installed your memory
modules correctly by calling Compaq
Technical Support. Refer to your
Certificate of Warranty for details.
Refer to your Certificate of Warranty
for details.
H
ELP
& S 6-13
UPPORT