Symptom
Mouse does not respond to
movement or is too slow, cont.
Mouse will only move vertically
or horizontally.
M
P
—G
S
Y
RESARIO
ETTING
TARTED
Problem
Program in use has stopped
responding to commands.
Mouse roller ball is dirty.
Mouse needs repair.
.
/
COMPAQ
COM
CONSUMERSUPPORT
Solution
Shut down your computer using the
keyboard. Refer to the preceding
problem "Mouse connector is not
properly plugged into the back of the
computer" for details about shutting
down using the keyboard.
Remove roller ball cover from bottom
of mouse and clean with mouse
cleaning kit available from most
computer stores.
See your Certificate of Warranty for
details.
H
ELP
& S
6-15
UPPORT