HP EN5000 User Manual page 59

And, if Necessary:
Get Repair
Consumer Replaceable Parts
You can easily replace some of the HP Digital Media
Receiver parts yourself, (i.e. remote control or cables).
This is the fastest method of repair, as many times we
can send the part directly to your home or business in a
few days. We pay the shipping and handling. This
service is free for the duration of the hardware
warranty period.
HP Unit Exchange Service
If you encounter a hardware failure in the product
itself, we will send you a refurbished replacement unit.
You return the defective unit to us. We pay the
shipping and handling both ways. This service is free
for the duration of the hardware warranty period.
The Legal Language
Hewlett-Packard Limited Warranty
Statement
DURATION OF LIMITED WARRANTY
Hardware:
Original Systems - 1 year
Replacement Systems - For the duration of original
product warranty or 90 days, whichever is longer
Technical phone assistance to diagnose potential
hardware issues - 1 year
HP warrants to you, the end-user customer, that HP
hardware, accessories, and supplies will be free from
defects in materials and workmanship after the date of
purchase.
Original Systems - 1 year
Replacement Systems - For the duration of the original
product warranty or 90 days, whichever is longer.
If HP receives notice of such defects during the
warranty period, HP will replace products that prove to
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user's guide