Related Manuals for Huawei S7700 Series
Summary of Contents for Huawei S7700 Series
- Page 1 Quick Maintenance S7700 and S9700 Series Smart & Core Routing Switches Issue: 03 (2019-01-16)
- Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services, and features described in this document may not be within the purchase scope or the usage scope.
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Page 3: Table Of Contents
Contents Before You Start How to Quickly Maintain the S7700&S9700 Fault Information Collection and Feedback Solution to Device Login Failure Risky Operations... -
Page 4: Before You Start
Optical power meter: used to test optical parameters of optical ports (such as optical power and receive sensitivity). Visit Huawei enterprise technical support website (http://support.huawei.com/enterprise) to register account. Then you can browse or download more product documents, cases, and announcements, and receive push messages from the website. -
Page 5: How To Quickly Maintain The
How to Quickly Maintain the S7700&S9700 The overall S7700&S9700 maintenance process is as follows: Start Check alarms on Check the health Check indicators Check card status the switch and status of the switch and rectify the fault. and rectify the fault. rectify the fault. - Page 6 Troubleshooting Guide. If the fault Hardware Description or the troubleshooting procedures in cannot be rectified, contact your agent or Huawei enterprise technical support hotline. The following table lists the normal status of each indicator on the switch. Category Indicator Normal State...
- Page 7 Handle these alarms according to the Alarm Reference. If the alarms cannot be cleared, contact your agent or Huawei enterprise technical support hotline. If you have a network management system (NMS), check the alarms on the NMS. For details, see the NMS product documents.
- Page 8 1.8816 If the voltage status of a card is abnormal, record the fault information and handle the fault according Troubleshooting Guide. If the fault cannot be rectified, contact your agent or Huawei enterprise to the technical support hotline. View the temperature information and check whether the temperature status of each present card is normal.
- Page 9 If the preceding situations occur, reinstall the fan modules or clean the fan blades. If other situations occur, replace the fan module. If the fault cannot be rectified, record the fault information and contact your agent or Huawei enterprise technical support hotline.
- Page 10 Whether the Alarm value is Normal. If the card status is abnormal, record the fault information and handle the fault according to the Troubleshooting Guide. If the fault cannot be rectified, contact your agent or Huawei enterprise technical support hotline.
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Page 11: Fault Information Collection
Log information: logs recorded when faults occur Provide the collected information to your agent or Huawei technical support engineers. Collect Fault Basic Information When a fault occurs, collect the following fault basic... - Page 12 Device logs involve user operations, system faults, and system security issues. Logs are classified into user logs and diagnostic logs. After logging in to the switch, obtain the user logs and diagnostic logs follows: <HUAWEI> save logfile //Collect common user logs. <HUAWEI> system-view [HUAWEI] diagnose [HUAWEI-diagnose] save diag-logfile //Collect diagnostic logs.
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Page 13: Solution To Device Login Failure
Perform the following operations only when you confirm that the user service has been interrupted, because these operations will affect user service. Collect the fault information and contact your agent or Huawei enterprise technical support hotline. Check and recover the power supply system. - Page 14 If the fault cannot be rectified after you remove/reinstall or replace the MPU, you can restart the switch. Power off the switch, and then power on it after 3 minutes. Seek technical support. If the preceding methods are ineffective, contact your agent or Huawei enterprise technical support hotline.
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Page 15: Risky Operations
Risky Operations Hardware-Related Risky Operations Remove or install cables inside a cabinet. Remove or install cards without an ESD wrist strap. Remove the active MPU. Press the RST button of the MPU. Remove or install a CF card when the switch is running. Software-Related Risky Operations ...