PowerXL Vortex Dual Basket Air Fryer 10-QT Manual

IMPORTANT SAFEGUARDS

PREVENT INJURIES! – CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!

When using electrical appliances, always follow these basic safety precautions.

1. READ AND FOLLOW all instructions carefully.
2. NEVER immerse the main unit housing in water. If the appliance falls or accidentally becomes immersed in water, unplug from wall outlet immediately. Do not reach into liquid if the appliance is plugged in and immersed.
3. DO NOT place the appliance on or near a hot gas or electric burner, or in a heated oven.
4. THIS APPLIANCE IS NOT INTENDED FOR use by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge unless they are under the supervision of a responsible person or have been given proper instruction in using the appliance. This appliance is not intended for use by children.
5. Close supervision is necessary when any appliance is used by or near children.
6. ALWAYS attach the plug to the appliance first, then plug the cord into the wall outlet. To disconnect, press the Power button to turn the appliance off, then remove the plug from the wall outlet.
7. DO NOT place the appliance in any container or small confined space while the appliance is heated or in operation.
8. DO NOT plug in the power cord or operate the appliance controls with wet hands.
9. MAKE SURE the appliance is properly plugged into a dedicated wall socket without any other appliances on the same outlet.
10. NEVER plug the appliance into an outlet below the surface where the appliance is placed.
11. Should the appliance emit black smoke, UNPLUG IMMEDIATELY and wait for smoking to stop before handling the appliance. Allow the appliance to cool and wipe excess oil and grease from the appliance.
12. DO NOT store any materials, other than manufacturerrecommended accessories, in this appliance when not in use.
13. 
    To reduce risk of electric shock, cook only using the removable containers trays, racks, etc. provided.
14. DO NOT use aerosol cooking sprays. These sprays will build up on cookware and become difficult to remove while reducing the nonstick cooking performance.
15. DO NOT place or use this appliance near water.
16. DO NOT use outdoors.
17. When cooking, DO NOT place the appliance against a wall or within 5 inches of other appliances. DO NOT place anything on top of the appliance.
18. ALWAYS operate the appliance on a horizontal surface that is level, stable, and noncombustible with adequate space for airflow.
19. To prevent food contact with the heating elements, do not overfill.
20. DO NOT cover the Air Intake Vent or Hot Air Outlet Vent while the appliance is operating. Doing so will prevent even cooking and may damage the appliance or cause it to overheat.
21. NEVER pour oil into the Basket. Fire and personal injury could result.
22. While cooking, the internal temperature of the appliance reaches several hundred degrees Fahrenheit. To avoid personal injury, NEVER place hands inside the appliance unless it is thoroughly cooled down.
23. DO NOT operate any appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. Return appliance to an authorized service facility for examination, repair, or adjustment.
24. This appliance should be serviced ONLY by qualified service technicians. Contact Customer Service using the information located on the back of this manual.
25. KEEP the appliance and its power cord out of the reach of children when it is in operation or in the cooling down process.
26. KEEP the power cord away from hot surfaces. Do not plug in the power cord or operate the appliance controls with wet hands.
27. To protect against electrical shock, DO NOT immerse the cord or plugs or expose the electrical components to water or other liquid.
28. NEVER connect this appliance to an external timer switch or separate remote-control system.
29. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
30. UNPLUG the appliance from outlet when not in use and before cleaning. ALLOW to cool before handling, putting on or taking off parts, cleaning, or storing.
31. DO NOT let the power cord hang over the edge of a table or counter, or touch hot surfaces.
32. A fire may occur if this appliance is covered by or touching flammable material, including curtains, draperies, walls, and the like, when in operation.
33. DO NOT store any materials other than manufacturerrecommended accessories in this appliance when not in use.
34. DO NOT USE the appliance for any purpose other than described in this manual.
35. NEVER operate the appliance unattended.
36. When in operation, hot air and steam is released through the Hot Air Outlet Vent. KEEP your hands and face at a safe distance from the Hot Air Outlet Vent and KEEP the Vent clear of obstructions.
37. The applianceʻs outer surfaces may become hot during use. The Basket and Fry Tray will be hot and may release hot air and steam when opened. WEAR oven mitts when handling hot components or touching hot surfaces.
38. DO NOT touch hot surfaces. Use handles or knobs.
39. Before using your new appliance on any countertop surface, CHECK with your COUNTERTOP manufacturer or installer for recommendations about using appliances on your surfaces. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Your manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. If you are unsure, place a trivet or hot pad under the appliance before using it.
40. DO NOT place your appliance on a COOKTOP, even if the cooktop is cool, because you could accidentally turn the cooktop on, causing a fire, damaging the appliance, your cooktop, and your home.
    
41. Should the appliance emit black smoke, UNPLUG IMMEDIATELY and wait for smoking to stop. Allow the appliance to cool and wipe out excess oil and grease from the appliance.
42. EXTREME CAUTION MUST BE USED when moving an appliance containing hot oil or other hot liquids or when removing accessories or disposing of hot grease. This appliance is not intended for deep-frying foods.
43. DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating risks of electric shock.
44. Oversized foods, metal foil packages, or utensils MUST NOT be inserted in the appliance as they may involve a risk of fire or electric shock. DO NOT overfill the appliance.
45. NEVER pour oil into the Basket. Fire and personal injury could result.
46. DO NOT expose the appliance to corrosive chemicals or vapors.
47. DO NOT use sharp utensils with the appliance. These implements can damage the appliance's protective nonstick coating.
48. When cleaning the appliance interior, use ONLY mild, nonabrasive soaps or detergents applied with a sponge or soft cloth.
49. DO NOT use this appliance for anything other than its intended use.
50. This appliance is for home use only. If the appliance is used improperly or for professional or semi-professional purposes or if it is not used according to the instructions in the user manual, the guarantee becomes invalid and Tristar will not be held liable for damages.
51. SAVE this instruction manual.

For California Residents
This product can expose you to Di(2-ethylhexyl)phthalate, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS – FOR HOUSEHOLD USE ONLY

• NEVER rest anything on the baskets while they are open.
• DO NOT leave the baskets open for an extended period.
• ALWAYS ensure that nothing is protruding out of the appliance before closing the baskets.
• ALWAYS close the baskets gently; NEVER slam the baskets closed. ALWAYS use the handles when opening and closing the baskets.
• NEVER operate your appliance with the baskets open.
• When the cooking time has completed, cooking will stop and the fan will continue running for 20 seconds to cool down the appliance.
• Let the appliance cool down for approximately 30 minutes before handling, cleaning, or storing.
• The appliance is equipped with an internal microswitch that automatically shuts down the fan and heating element when the Basket is removed.
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT attempt to modify the plug in any way.
• NEVER use this appliance with an extension cord of any kind. A short power-supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.

SINGLE-BASKET MODE

1.Power Button
Press to turn the appliance on or off. Once the Baskets and Fry Trays are properly placed in the Main Unit Housing, the Control Panel will be illuminated. Press the Power Button once to set the unit to a default cooking temperature of 375°F/191°C and a cooking time of 15 minutes.

2a. Timer Control
Press the + and – symbols to increase or decrease the cooking time 1 minute at a time. Hold a button down to rapidly change the time.

2b. Time Indicator
Displays the cook time remaining for the appliance as a whole, or for Basket 1 only in dual-basket mode or Synced mode.

2a. Temperature Control
Press the + and – symbols to increase or decrease cooking temperature 5°F at a time. Hold a button down to rapidly change the temperature. Temperature control range: 180–400°F (82–204°C).

3b. Time/Temperature Indicator
Displays the cooking temperature or the cooking time for Basket 2 (only in dual-basket mode or Synced mode).

4.Start/Pause Button
Press to start, pause, or resume the cooking process.

5.Basket 1 Button
Press to select Basket 1 before setting the cooking time and temperature.

6.Basket 2 Button
Press to select Basket 2 before setting the cooking time.

7a. Mute Button
Press to silence or reenable all sounds, including timer alerts.

7b. Mute Indicator
Indicator turns on if the appliance is muted.

8.Shake Button
Pressing the Shake Button engages the halfway timer. An icon will light up under each display to indicate that the Shake function is active. When the timer is halfway through the original cooking time, the Shake icon will blink and the appliance will beep five times. Then, the Shake icon will darken.

9.Sync Button
Used to finish cooking foods in both baskets at the same time. Press to select the Sync function before setting the cooking settings. When setting the Baskets to different cook times, the higher cooking time will start first. When both baskets' cooking timers synchronize, the appliance will beep five times, indicating that food should be added to the empty basket. Then, both timers will resume.

10a. Menu Selection Button
Press to scroll through the eight available presets.

10b. Preset Buttons
See the "Preset Chart" for time and temperature information.

11.Add Food Indicators
The Add Food icon will illuminate when using the Dual Baskets/Sync function. When the longer cooking time matches the shorter cooking time, the cooking cycle will pause and the Add Food icon will illuminate, indicating the food should be added to the second basket.

Preset Chart

Once you are familiar with the appliance, you may want to experiment with your own recipes. Simply choose the time and temperature that suits your personal taste.

Preset	Temperature	Time
Default	375°F (191°C)	15 mins.
French Fry	400°F (204°C)	22 mins.
Fish	390°F (199°C)	10 mins.
Egg	250°F (121°C)	18 mins.
Chicken	375°F (191°C)	40 mins.
Bake	320°F (160°C)	30 mins.
Steak	400°F (204°C)	12 mins.
Dehydrate	120°F (49°C)	2 hrs.
Vegetable	380°F (193°C)	10 mins.

Shake Function

To ensure even cooking, some foods require shaking during the cooking process. This can be done automatically by pressing the Shake Button after selecting a basket, before starting the cooking process. The appliance will beep five times when the timer is halfway done. Alternatively, this may be done manually.

The basket will be hot. Wear an oven mitt during this procedure.

1. Press the Start/Pause Button to pause cooking.
2. Remove the basket and place on a heat-resistant surface.
3. Shake the ingredients in the basket.
4. Return the basket to the appliance.
5. Press the Start/Pause Button to resume cooking.

Tips

• Foods that are smaller in size usually require a slightly shorter cooking time than larger ones.
• Misting a bit of vegetable oil on breaded food is suggested for a crispier result. When adding oil, add only a little just before cooking.
• Snacks normally cooked in an oven can also be cooked in the appliance.
• Use premade dough to prepare filled snacks quickly and easily. Premade dough also requires a shorter cooking time than homemade dough.
• Place fragile or filled foods in a baking tin or oven dish in the appliance. A baking tin or oven dish is also suggested when baking a cake or quiche.
• You can use the appliance to reheat foods. Simply set the temperature and time to however warm you want your food.
• Wear oven mitts/gloves to protect against accidental contact with the heated surfaces and escaping hot air and steam from opening the appliance.
• To prevent scratching the nonstick coating, use only nonmetallic utensils. Do not lift or cut food in the appliance using sharp utensils, such as forks and knives, which can scratch the cooking surface.
• Do not use steel wool or other metal pads on the appliance. These could leave coarse scratches or create electrical hazards.

General Cooking Guidelines

NOTE:
Keep in mind that these settings are guidelines. Times may vary. Since ingredients differ in origin, size, shape, and brand, we cannot guarantee the best settings for your ingredients.

Troubleshooting

Frequently Asked Questions

90-Day Money-Back Guarantee

The PowerXL Vortex Dual-Basket Air Fryer Pro is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.

Return Policy
If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use "RETAIL" as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5129 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with

1. your name,
2. mailing address,
3. phone number,
4. email address,
5. reason for return, and
6. proof of purchase or order number, and
7. specify on the note whether you are requesting a refund or replacement.
   Write the RMA on the outside of the package.

Send the product to the following return address:
PowerXL Vortex Dual-Basket Air Fryer Pro
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5129.

Refund
Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Videos

Vortex Dual Basket Air Fryer - DUAF-10 - How to Operate Video

Documents / Resources

References

• Proposition 65 Warnings Website - Your right to know
• http://www.customerstatus.com
• Tristar Products, Inc. | Creating #1 Brands World-Wide

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