Siemens iQ300 WD14S4 Series Manual page 49

Faults
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
The programme will not
start.
The programme has
started and the drum is
rotating, but the drum is
not filling with water.
The water is not draining.
Water is not visible in the
drum.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
Foam is leaking from the
detergent drawer.
Cause/Remedy
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
■
~ "Filter in the water supply is blocked" on page 45
Note: If an additional water filter has been installed (depending on the
model), check for contaminants and clean if required ~ separate installa-
tion and cleaning instruction for water filter.
Is the supply hose kinked or trapped?
■
Have you touched the A Start/Reload button or selected ñ Finished
■
in?
Is the door closed?
■
Childproof lock activated? Deactivate childproof lock.
■
Not a fault – Some programme specifically detect and weigh the load after the
programme has started in order to calculate the optimum amount of water for
washing. The drum will then start filling with water.
Drain pipe or water drain hose is blocked. Clean the drain pipe and the
■
water drain hose.
Drain pipe or water drain hose is caught or jammed. Ensure that the drain
■
pipe and the water drain hose are not kinked or trapped.
Could the drain pump be blocked?
■
~ "Drain pump is blocked" on page 44
Could the drain hose at the siphon be blocked?
■
~ "The drain hose at the siphon is blocked" on page 45
- - - (Rinse hold = no final drain) is activated (depending on the module).
■
Continue the programme by selecting 0 [ Spin/Drain and pressing A
Start/Reload.
The water drain hose is connected too high. Install the water drain hose at
■
a maximum height of 1 meter.
~ Page 17
Not a fault – the water is below the visible area.
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the detergent draw, cleaning the detergent drawer and its hous-
ing" on page 43
Empty the dispenser(s), clean it/them and pour in the correct product.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Faults and what to do about them
en
49