Epson ES-580W User Manual
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Epson ES-580W User Manual

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ES-580W/RR-600W User's Guide

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Summary of Contents for Epson ES-580W

  • Page 1 ES-580W/RR-600W User's Guide...

  • Page 3: Table Of Contents

    Changing Regular Cleaning Alert Settings ..................24 Changing Roller Replacement Alert Settings ..................25 Setting User Access Restrictions (Access Control) ................25 Setting Up Epson Connect Services ....................27 Scanner Parts Locations ........................27 Scanner Parts..........................28 User Replaceable Epson Scanner Parts .................... 30 Using Power Saving Settings ......................
  • Page 4 Direct Wi-Fi Mode (AP Mode) Setup ....................65 Connecting to a Mobile Device ...................... 66 Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel ......66 Wi-Fi Protected Setup (WPS)......................67 Using WPS to Connect to a Network ..................... 68 Using WPS PIN Mode to Connect to a Network ................
  • Page 5 Scanning a Document in Epson ScanSmart..................80 Saving a Scan ..........................83 Attaching a Scan to Email......................84 Sending a Scan to a Cloud Service ....................85 Printing a Scan ..........................86 Saving a Scan as a Microsoft Office Format File ................88 Selecting Epson ScanSmart Settings....................
  • Page 6 Ripple Patterns Appear in an Image .................... 158 Spots or Lines Appear in All Scanned Images................159 Scanned Image is Cropped ......................159 Resetting the Epson Scan 2 Settings ....................160 Solving Invoice/Receipt Manager Problems..................160 Cannot Access an Accounting Service ..................160 Cannot Import Invoice/Receipt Database ..................
  • Page 7 Safety and Approvals Specifications ....................171 Notices ..............................174 Important Safety Instructions......................174 Restrictions on Copying ........................177 Default Delay Times for Power Management for Epson Products............ 177 Binding Arbitration and Class Waiver ....................178 Trademarks ............................181 Copyright Notice..........................181 libTIFF Software Acknowledgment....................

  • Page 9: Es-580W/Rr-600W User's Guide

    For a printable PDF copy of this guide, click here. Note: Availability of products in this guide varies by country. Note: The illustrations in this guide show the ES-580W, but the instructions are the same for the RR- 600W unless otherwise noted.

  • Page 10: Scanner Basics

    Scanner Parts Locations User Replaceable Epson Scanner Parts Using Power Saving Settings Using the Epson Smart Panel Mobile App Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights...

  • Page 11: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and the power light LCD screen Using the Control Panel Parent topic: LCD Screen...

  • Page 12: Status Icon Information

    Displays various status information; select an icon to check its status or adjust its settings Menu options Displays the presets list; load your presets and register new presets Select a tab to view different options and settings Setting options Select to perform an action Using the Control Panel Parent topic: Status Icon Information...

  • Page 13: Navigating The Lcd Screen

    Icons Description Displays the previous screen. Indicates that the settings have been changed from the user default or the factory default. Displays additional information or instructions; select the icon to display the information. There is a problem with the indicated setting; select the icon for information on resolving the problem.

  • Page 14: Viewing Animations

    On-screen keyboard Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters Switches between characters and numbers or symbols Switches the character type Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character Parent topic:...
  • Page 15 You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. While viewing the topics, you may see screens like this:...

  • Page 16: Adjusting The Screen Brightness

    Displays the current step number and the total number of steps Select the left arrow to view the previous step Indicates your overall progress through the animation Select the right arrow to view the next step Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen.

  • Page 17: Selecting The Date And Time

    Selecting the Date and Time Select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Select home, if necessary. 2. Select Settings > Basic Settings. 3. Select Date/Time Settings. 4.

  • Page 18: Changing The Keyboard Layout

    3. Scroll down and select Language. 4. Select a language. 5. Select the return home icon to return to the home screen. Scanner Basics Parent topic: Changing the Keyboard Layout You can change the layout of the keyboard on the control panel. 1.

  • Page 19: Setting Direct Power On

    1. Select home, if necessary. 2. Select Settings > Basic Settings. 3. Scroll down and select PC Connection via USB. 4. Select Disable. 5. Select Yes to restart the printer. Scanner Basics Parent topic: Setting Direct Power On You can turn on the scanner directly when the scanner is connected to the power source, without pressing the power button.
  • Page 20 Note: To register presets using Web Config, select Presets on the Scan tab and follow the instructions on the screen. 1. Select home, if necessary. 2. Select Presets. 3. Select a + icon.

  • Page 21: Customizing The Home Screen

    4. Select the scanning option you want to register as a preset. Note: For some scanning options, it is best to configure the destination information (such as email contacts or network folders) before registering the preset. You can still configure the destination information while registering the preset, but if it is configured beforehand, you can simply make your selections from the existing list.
  • Page 22 Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Select home, if necessary. 2. Select Settings > Edit Home. 3. Choose from the following: • Select Layout to change the layout of the home screen. Select Line to display the icons in a horizontal line across the home screen.
  • Page 23 • Select Add Icon and choose Function to display icons for the default scanner functions, or Presets to select a preset icon to display on the home screen. • Select Remove Icon and select the preset you want to remove from the home screen.

  • Page 24: Changing Regular Cleaning Alert Settings

    • Select Move Icon to reorder presets on the home screen. Select the icon you want to move, and then select the icon that is occupying the space you want to move the new icon to. The icons switch positions. 4.

  • Page 25: Changing Roller Replacement Alert Settings

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Select home, if necessary. 2. Scroll down and select Regular Cleaning Alert Settings. 3. Do the following: •...
  • Page 26 Note: You should set an administrator password and keep it in a safe place. You must know the administrator password in order to change or delete it. If you forget the password or inadvertently set it, the product will need to be sent to Epson for service. • Sleep Timer •...

  • Page 27: Setting Up Epson Connect Services

    Scanner Basics Parent topic: Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Select home, if necessary.

  • Page 28: Scanner Parts

    Scanner Parts Control panel Edge guides Input tray Input tray extension ADF (Automatic Document Feeder) Output tray Output tray extensions...
  • Page 29 Stopper Kensington security slot USB 3.0 port (Type B for computer) External USB port (Type A for external USB device) Power inlet...

  • Page 30: User Replaceable Epson Scanner Parts

    Canada. Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help". Note: Availability of accessories varies by country.

  • Page 31: Using Power Saving Settings

    Part Part number Carrier sheet (5) B12B819051 Roller assembly kit B12B819671 Cleaning kit B12B819291 Parent topic: Scanner Basics Using Power Saving Settings Your scanner enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.

  • Page 32: Using The Epson Smart Panel Mobile App

    Accounting Edition software on the connected PC or Mac for data extraction. See the link below. Note: Epson Smart Panel does not support scanning with a carrier sheet or scanning for originals that are 15.5 inches (393.8 mm) or longer.

  • Page 33: Loading Originals

    Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray.
  • Page 34 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3.
  • Page 35 4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time. 5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
  • Page 36 6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance. • If you are loading paper business cards, load up to 30 cards (printed side down and long edge first) into the input tray horizontally, and slide them in until they meet resistance.
  • Page 38 • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals.
  • Page 39 7. Slide the edge guides against the edges of the original. Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown and use the following resolutions: •...
  • Page 40 • 215 to 240 inches (5461 to 6096 mm): 200 dpi or less 8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner.

  • Page 41: Loading Multiple Sizes Of Originals In The Input Tray

    Related references Original Document Specifications Special Original Specifications Plastic and Laminated Card Specifications User Replaceable Epson Scanner Parts Related topics Scanning Loading Multiple Sizes of Originals in the Input Tray You can load originals of different sizes, paper types, and thicknesses at one time in the input tray. Just make sure they meet the original document specifications.
  • Page 42 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3.
  • Page 43 4. Load the originals in the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray. 5.

  • Page 44: Original Document Specifications

    You can also scan originals of multiple sizes by loading them one by one using the Automatic Feeding Mode setting in Epson Scan 2. Parent topic: Loading Originals in the Input Tray...
  • Page 45 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 7 to 110 lb 21 lb (80 g/m²): 100 [216 × 279 mm]) (27 to 413 g/m²) sheets Fine paper A4 (8.3 × 11.7 inches 24 lb (90 g/m²): 86 sheets Recycled paper [210 ×...
  • Page 46 Paper type Paper size Paper weight Loading capacity Plain paper Legal (8.5 × 14 inches 7 to 110 lb 21 lb (80 g/m²): 80 sheets [216 × 356 mm]) (27 to 413 g/m²) Fine paper 24 lb (90 g/m²): 69 sheets Recycled paper 28 lb (104 g/m²): 59 sheets...

  • Page 47: Loading Plastic And Laminated Cards In The Input Tray

    Feed setting for the next scan, or set the Detect Double Feed setting to Off on the Main Settings tab in the Epson Scan 2 window. Caution: Do not load the following types of originals directly in the scanner, or they may be damaged or may damage the scanner: •...
  • Page 48 1. Pull out the output tray and open the stopper. Do not pull out the extensions. 2. Slide the input tray edge guides all the way out.
  • Page 49 3. Load plastic or laminated cards (printed side down and long edge first) into the input tray horizontally, and slide them in until they meet resistance.
  • Page 50 Note: Do not load plastic cards vertically. 4. Slide the edge guides against the edges of the card.

  • Page 51: Plastic And Laminated Card Specifications

    5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Note: If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and reload it. Select Settings > Scanner Settings >...

  • Page 52: Loading Special Originals

    Loading Special Originals You can load photos or large, thick, or folded originals in the input tray using one or more carrier sheets. You can also load envelopes. Make sure the originals meet the specifications for special originals before loading them. 1.
  • Page 53 3. Slide the input tray edge guides all the way out.
  • Page 54 4. Load envelopes vertically in the input tray with the printed side down and the flap facing as shown. Slide in the envelopes until they meet resistance. Skip to step 7. 5. Do one of the following to load photos, or folded or irregularly shaped originals using a carrier sheet: Note: Use only the carrier sheet designed for your scanner.
  • Page 55 Make sure the illustration on the front edge of the carrier sheet is facing up. To scan both sides and stitch them together, set the appropriate setting in Epson Scan 2. • For a photo or an irregularly shaped original, load it in the center of an optional carrier sheet with the printed side face down.
  • Page 56 edge of the original against the binding of the carrier sheet, as shown. Otherwise, the scanner may not detect the correct length of the original. Note: Photos scanned using a document scanner may not have the same color depth as the original.
  • Page 57 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original...
  • Page 58 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the envelope or carrier sheet.

  • Page 59: Special Original Specifications

    8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals. Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 is set to Auto Detect, Paper Skew is automatically selected as the Correct Document Skew setting.
  • Page 60 Paper type Paper size Paper thickness Loading capacity Large originals (plain Up to this size: A3 (11.7 × 16.5 0.012 inch (0.3 mm) 10 carrier sheets paper, fine paper, or inches [297 × 420 mm]) maximum recycled paper) B4 (13.9 × 9.84 inches (excluding the (load only in a carrier [353 ×...

  • Page 61: Wi-Fi Networking

    Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network. Network Security Recommendations Connecting to an Existing Wi-Fi Network Direct Wi-Fi Mode (AP Mode) Setup Wi-Fi Protected Setup (WPS) Setting Up Network Scanning Disabling Wi-Fi Features Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

  • Page 62: Connecting To An Existing Wi-Fi Network

    Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router. The wireless router can be connected to your computer over a wireless or wired network. Epson scanner Wireless router Computer with a wireless interface...

  • Page 63: Selecting Wireless Network Settings From The Control Panel

    You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.
  • Page 64 • To delete the previous character, press • To enter numbers and symbols, press 123#. • To enter a space, press Space. 8. Select OK when you finish entering your password. 9. Confirm the displayed network settings and select Start Setup to save them. 10.

  • Page 65: Direct Wi-Fi Mode (Ap Mode) Setup

    Computer with a wireless interface Other wireless devices Note: Devices directly connected to the scanner cannot communicate with each other through the scanner. Connecting to a Mobile Device Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel Wi-Fi Networking Parent topic:...

  • Page 66: Connecting To A Mobile Device

    Connecting to a Mobile Device You can connect a mobile device directly to the printer without a wireless router or access point. Note: Make sure the Epson Smart Panel app is installed on your mobile device before connecting to the printer.

  • Page 67: Wi-Fi Protected Setup (Wps)

    7. Enter the password for the wireless network and select OK. The app starts configuring the product. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app. Direct Wi-Fi Mode (AP Mode) Setup...

  • Page 68: Using Wps To Connect To A Network

    Using WPS to Connect to a Network Using WPS PIN Mode to Connect to a Network Wi-Fi Networking Parent topic: Using WPS to Connect to a Network If you have a WPS-enabled wireless router, you can use Wi-Fi Protected Setup (WPS) to connect your scanner to the network.

  • Page 69: Setting Up Network Scanning

    First, manually configure your scanner to connect to your network. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Your scanner must be turned on and connected to the network.
  • Page 70 You see a screen like this: Note: If you see an Enable Editing button (Windows) or the lock icon (Mac), click it so that you can modify the scanner settings. 3. Select your scanner and click Add.
  • Page 71 4. Do one of the following: • Under Search for Network, select the IP address of your Epson scanner and click Add. • Select the Enter address setting, type in the IP address or host name of your Epson scanner, and click Add.

  • Page 72: Determining The Scanner's Ip Address

    , and select All Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • Mac: Open the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your scanner in the list and write down the IP address.

  • Page 73: Scanning

    Scanning You can scan your originals and save them as digital files. Starting a Scan Starting a Scan from a Smart Device Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning Using Invoice/Receipt Manager Selecting Invoice/Receipt Manager Settings...

  • Page 74: Scanning To A Network Folder

    9. Select the start icon to start scanning. Epson ScanSmart opens and your product scans your original and saves the scanned file to your computer. Note: Click Help in Epson ScanSmart for detailed information.

  • Page 75: Scanning To An Email

    8. Select the start icon to start scanning. Epson ScanSmart opens and your product scans your original and saves the scanned file to the designated folder. Note: Click Help in Epson ScanSmart for detailed information.

  • Page 76: Scanning To The Cloud

    You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.

  • Page 77: Scanning To An External Usb Device

    4. Select Cloud. 5. Tap the + icon at the top of the screen to select a destination. 6. Change any of the displayed settings on the Basic Settings tab as necessary. 7. Select the Advanced tab to view and change additional scan settings, if necessary. Note: Tap the icon if you want to save your settings as a preset.

  • Page 78: Setting Up A Wsd Port (Windows 7)

    4. Select Memory Device. 5. Change any of the displayed settings on the Basic Settings tab as necessary. 6. Select the Advanced tab to view and change additional scan settings, if necessary. Note: Tap the icon if you want to save your settings as a preset. 7.

  • Page 79: Scanning Using Wsd - Windows

    When you use WSD, select your product name to scan over the network. Starting a Scan Parent topic: Scanning Using WSD - Windows You can scan originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows.

  • Page 80: Starting A Scan From A Smart Device

    Registering Presets Starting a Scan from a Smart Device You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. Note: Epson Smart Panel does not support scanning with a carrier sheet or scanning for originals that are 15.5 inches (393.8 mm) or longer.
  • Page 81 • Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart. • Windows 7: Click , and select All Programs. Select Epson Software > Epson ScanSmart. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: Note: Trial software offer not available for all models in all regions.
  • Page 82 The scan job begins and your original feeds through the scanner. When scanning is complete, you see a screen like this: 4. You can review, edit, or reorder the scanned images as follows: • Select Scan to scan more originals. •...

  • Page 83: Saving A Scan

    You see a screen like this: 6. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Saving a Scan as a Microsoft Office Format File Scanning Parent topic:...

  • Page 84: Attaching A Scan To Email

    OCR (Optical Character Recognition) language. • Select the folder on your computer in which to save the file. 4. Click Save. Scanning a Document in Epson ScanSmart Parent topic: Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.

  • Page 85: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Scanning a Document in Epson ScanSmart Parent topic: Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.

  • Page 86: Printing A Scan

    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
  • Page 87 Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below.

  • Page 88: Saving A Scan As A Microsoft Office Format File

    • The document type and scan date for the file name are automatically detected. You can change them as necessary. • Select the OCR language (the default is English). • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart...

  • Page 89: Selecting Epson Scansmart Settings

    Parent topic: Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.

  • Page 90: Changing The Scan Settings

    You see a screen like this: 2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more.
  • Page 91 You see a screen like this: 2. On the Scanner Settings tab, click Scan Settings.
  • Page 92 You see a screen like this: 3. Change the settings as necessary and click Save. Selecting Epson ScanSmart Settings Parent topic:...

  • Page 93: Changing The File Name Settings

    Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.

  • Page 94: Changing The Save Settings

    OCR cannot detect the subject. • Select the OCR language (the default language is English). • Select the date format. 4. Click Close. Selecting Epson ScanSmart Settings Parent topic: Changing the Save Settings You can change the file type options for saving your scans.
  • Page 95 You see a screen like this: 2. Click the Save Settings tab.

  • Page 96: Save Settings

    Note: If you want the folder to open after the file is saved, click the checkbox. 4. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved as PDFs or JPEGs. PDF Options...
  • Page 97 Setting Options Description Creates a PDF that conforms to General Generate PDF/A File PDF/A-1 standards Saves all pages as one file Create file with all pages Selects the compression level for color Compression Level or grayscale images Set a password to open the file Security Open File Password Protect Property Settings Sets a password to protect file...

  • Page 98: Customizing Action Icons

    Setting Options Description Compression (Windows only) — Specifies the compression format and level for Color/Grayscale and B&W images. File size increases with higher quality. Embed ICC Profile (Windows — Allows you to add ICC profiles to the only) image Parent topic: Changing the Save Settings Customizing Action Icons You can customize how the scan action icons are displayed on the Select Action screen.

  • Page 99: Scanning Using Invoice/Receipt Manager

    4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning Using Invoice/Receipt Manager See these sections to activate Invoice/Receipt Manager and start scanning invoices and receipts (RR- 600W).

  • Page 100: Starting A Free Trial

    Note: Trial offer not available for all models in all regions. Note: The images show Windows screens for the ES-580W; Mac screens and those for the RR-600W model may be slightly different. Depending on your product model and software version, not all options may be available.
  • Page 101 2. Click Start Trial. Note: If you are ready to purchase a license key now, click Purchase License Key. The Epson support page opens in your web browser. When you receive the license key, click Enter License Key and enter it on the screen that appears, then click Activate. You can also click the link below for...
  • Page 102 3. Make sure the scanner and serial number listed match your product and click OK. 4. Receipt Manager opens and you can begin using its features.

  • Page 103: Hiding The Receipt Manager Trial Icons

    Hiding the Receipt Manager Trial Icons Scanning Using Invoice/Receipt Manager Parent topic: Hiding the Receipt Manager Trial Icons You can hide the Receipt Manager trial icons from the Epson ScanSmart screens. 1. Click the Settings button in Epson ScanSmart. You see a screen like this:...

  • Page 104: Activating Receipt Manager

    3. Click the Display Try Receipt Manager icon toggle button to hide or display the trial icon on the main Epson ScanSmart screen. Note: You can also hide or display the trial icon from the Select Action screen on the Customize Actions tab.
  • Page 105 You see a screen like this: 2. Click the License Management tab.
  • Page 106 You see a screen like this: 3. To purchase a new license key, click Purchase License Key. The Epson support page opens in your web browser where you can purchase the license key. If you already have a license key, go to step 4.
  • Page 107 You see a screen like this: 6. Enter the license key you purchased and click Activate. 7. Click Yes on the next screen (Windows only). 8. When you see a message indicating that activation was successful, click OK. The activated scanner and license key appear in the License Management List.

  • Page 108: Scanning Receipts And Using Receipt Manager

    3. Select Computer and press start. Epson ScanSmart automatically opens on your computer and the scan job begins. The receipts feed through the scanner. When scanning is complete, you see a screen like this: 4. You can review or reorder the scanned images as follows: •...
  • Page 109 You see a screen like this: 6. Click Manage Invoices/Receipts. You see a screen like this:...
  • Page 110 Note: You can also click Manage Invoices/Receipts from the main Epson ScanSmart screen to begin scanning receipts. Note: If you are using the trial version of Receipt Manager, you must click Continue Trial each time you click Manage Receipts. 7. In the Edit window, review the receipt data against the scanned image and make sure it is correct.

  • Page 111: Exporting Invoices Or Receipts To Quickbooks Online

    You see a screen like this: 10. Select an option. See the links below. Exporting Invoices or Receipts to QuickBooks Online Exporting Invoices or Receipts to QuickBooks Desktop Saving or Exporting Receipts to Quicken Saving Receipt Data as a TurboTax File Saving Invoice or Receipt Data as a CSV File Scanning Invoices or Receipts as an Image File Scanning Using Invoice/Receipt Manager...

  • Page 112: Exporting Invoices Or Receipts To Quickbooks Desktop

    2. In the Export and Save window, click QuickBooks Online. You see a screen like this: 3. Click Connect and enter your QuickBooks Online information. 4. Select the expense transaction you want to export the data to and click OK. Note: If you want to import data such as vendors, categories, or payment methods from QuickBooks Online into Invoice/Receipt Manager, select the checkbox.

  • Page 113: Saving Or Exporting Receipts To Quicken

    You see a screen like this: 3. Click Browse and select the QBW company file that you want to export the data to. Note: The QBW company file must already be created. 4. Select the expense transaction you want to export the data to and click OK. Note: If you want to import data such as vendors or payment methods from QuickBooks Desktop into Invoice/Receipt Manager, select the checkbox.

  • Page 114: Saving Receipt Data As A Turbotax File

    2. In the Export and Save window, click Quicken File. You see a screen like this: 3. Do one of the following: • Select Cash transaction and click Continue to save the receipt data as a QIF file. • Select Select the Quicken account and click Continue to export the receipt data to a QIF file previously saved on your computer.

  • Page 115: Saving Invoice Or Receipt Data As A Csv File

    3. Save the file as a TXF file to your computer. Scanning Receipts and Using Receipt Manager Parent topic: Saving Invoice or Receipt Data as a CSV File You can save invoice or receipt data as a CSV file to use in a spreadsheet program such as Microsoft Excel.

  • Page 116: Selecting Invoice/Receipt Manager Settings

    Exporting or Importing the Invoice/Receipt Database You can export or import the invoice/receipt database. This is useful if you change computers. Note: Make sure each computer has the same version of Epson ScanSmart installed. 1. Click the Settings button in Invoice/Receipt Manager.

  • Page 117: Changing Column Settings

    2. Select the Invoice/Receipt Database Backup tab. You see a screen like this: 3. Choose one of these options: • Click Export to export the invoice/receipt database. A file is created that can be saved to a folder on your computer. •...

  • Page 118: Changing Currency And Language Settings

    You see a screen like this: 2. Choose which columns to display by selecting or deselecting each checkbox. Click the arrow icons to move the items up or down in the display order you want. 3. Click Close. Selecting Invoice/Receipt Manager Settings Parent topic: Related tasks Scanning Receipts and Using Receipt Manager...
  • Page 119 You see a screen like this: 2. Click the Currency and Language tab.

  • Page 120: Importing Categories From Quickbooks Or Quicken

    You see a screen like this: 3. Select a currency type and OCR language. 4. Click Close. Selecting Invoice/Receipt Manager Settings Parent topic: Related tasks Scanning Receipts and Using Receipt Manager Importing Categories from QuickBooks or Quicken You can import categories from QuickBooks Online, QuickBooks Desktop, or Quicken to use in Invoice/Receipt Manager.
  • Page 121 You see a screen like this: 2. Click the Manage Item List tab.

  • Page 122: Scan Resolution Guidelines

    You see a screen like this: 3. Click Import from accounting services. 4. Select one of the import options and follow the on-screen instructions. 5. Click the checkboxes for the categories that you want to be displayed in the Invoice/Receipt Manager Edit window and click Close.
  • Page 123 • It takes longer to scan your originals, send/receive your scans by email or fax, and to print your scans • The image may become too large to fit on your display or print on paper If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by the software.

  • Page 124: Cleaning And Transporting Your Scanner

    Clean the inside of the scanner every 5,000 scans. You can check the latest number of scans using the Epson Scan 2 Utility. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 125 3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with grease or some other hard-to-remove material, use a genuine Epson cleaning kit to remove stains.
  • Page 126 5. Use a cotton swab to wipe off any dust or dirt on the sensors shown here. Caution: Do not use liquid or glass cleaner on the cotton swab. 6. Locate the separation roller.
  • Page 127 7. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 8. Slide the separation roller to the left and remove it.
  • Page 128 9. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
  • Page 129 12. Locate the pickup roller.
  • Page 130 13. Press down on the pickup roller cover latch and pull up the cover to remove it.
  • Page 131 14. Pull down the tab on the pickup roller and slide the roller to the right to remove it. 15. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth.
  • Page 132 17. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Page 133 22. Pull down on the cover open lever and open the scanner cover. The scanner enters roller cleaning mode.

  • Page 134: Checking The Scanner Roller Counter

    23. Slowly rotate the rollers shown here by tapping anywhere on the LCD screen. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean.
  • Page 135 • Windows 7: Click > All Programs > EPSON > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this:...

  • Page 136: Replacing The Scanner Rollers

    4. If the number in the Number of Scans field exceeds the number displayed as the Life Cycle of the rollers, it is time to replace the rollers. 5. Close the Epson Scan 2 Utility. Cleaning and Transporting Your Scanner...
  • Page 137 5. Press down on the pickup roller cover latch and pull up the cover to remove it.
  • Page 138 6. Pull down the tab on the pickup roller and slide the roller to the right to remove it. Note: Do not use force to pull out the pickup roller; doing so may damage the inside of the scanner. 7. To install the new pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
  • Page 139 8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Page 140 9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.
  • Page 141 Do not disassemble them. Resetting the Scanner Roller Counter Cleaning and Transporting Your Scanner Parent topic: Related references User Replaceable Epson Scanner Parts Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter...

  • Page 142: Resetting The Scanner Roller Counter

    • Select Settings > Device Settings > Reset the Number of Scans > Number of Scans After Replacing Roller > Yes. Note: You can also reset the roller counter from your computer using the Epson Scan 2 Utility. Select the Counter tab and click Reset.
  • Page 143 3. Close the input tray extension and the output tray. Note: Make sure the output tray is securely closed.
  • Page 144 4. Push apart the latches on the back on the input tray and lift the input tray off of the scanner. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Cleaning and Transporting Your Scanner Parent topic:...

  • Page 145: Solving Problems

    Epson ScanSmart did not launch. Make sure Epson ScanSmart is installed ScanSmart software on correctly and correct scanner is selected. If Epson ScanSmart is not the computer to use this installed, download the software from the Epson website and install it on feature. See your your computer. documentation for more...
  • Page 146 Make sure the scanner is connected correctly and the latest version of computer is not found. - Epson ScanSmart is installed on your computer. Make sure the AC Connection between the adapter is securely connected to the scanner and a working electrical scanner and the computer outlet.

  • Page 147: Solving Scanning Problems

    • If you installed the Epson ScanSmart software, pressing the start button on your scanner starts Epson ScanSmart, over a USB or wireless connection. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart. • Make sure your scanner is turned on and any interface cables are securely connected at both ends.

  • Page 148: Scanning Software Does Not Operate Correctly

    Make sure it is connected directly to your computer and not to a USB hub. • For Wi-Fi scanning, confirm that your scanner is paired with your computer. Open Epson ScanSmart, click Change and select the scanner you want to use.

  • Page 149: Original Feeds Incorrectly In Scanner

    • Use Automatic Feeding Mode in Epson Scan 2 and scan originals one at a time. • Use the optional carrier sheet for thin, folded, or irregularly shaped originals.

  • Page 150: Original Jams In Scanner

    Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: Epson Smart Panel does not support scanning originals more than 15.5 inches (398.3 mm) in length. 1. Turn off your scanner. 2. Remove all originals from the input tray.
  • Page 151 4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray.

  • Page 152: Paper Protection Does Not Work Correctly

    6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Select on the scanner control panel to slow down the scanning speed. • Turn off the Detect Double Feed setting. •...

  • Page 153: Scanning Is Slow

    • The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. • If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may have automatically slowed down to protect the scanner mechanism from overheating or becoming damaged.

  • Page 154: Cannot Send Scans To An Email

    • If you installed the Epson ScanSmart software, pressing the start button on your scanner starts Epson ScanSmart instead, via a USB or wireless connection. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart. • If you are scanning a large original at a high resolution, a network communication error may occur. Try...

  • Page 155: Scanner Cannot Connect To A Wireless Router

    • If you see the message "Network product is not available: currently being used by user", there may be a communication error between the scanner and computer. Restart the scanner. • Epson Scan 2 does not support networks that use only IPv6. Use Epson Scan 2 on a network that supports IPv4.

  • Page 156: Solving Scanned Image Quality Problems

    • Make sure Epson ScanSmart is installed. • If you cannot start scanning from a smart device, make sure the scanner and smart device are connected correctly. Use the Epson Smart Panel to check the connection status for the smart device and the scanner.

  • Page 157: Back Of Original Image Appears In Scanned Image

    If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2.

  • Page 158: Characters Are Not Recognized During Conversion To Editable Text (Ocr)

    • Set the scanning resolution between 200 and 600 dpi. • If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2. • If you are using OCR software, check the manual for any additional adjustments.

  • Page 159: Spots Or Lines Appear In All Scanned Images

    • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • In Epson Scan 2, select the Advanced Settings tab. Make sure the Edge Fill setting is set to None. Solving Scanned Image Quality Problems...

  • Page 160: Resetting The Epson Scan 2 Settings

    • Windows 7: Click , and select All Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab.

  • Page 161: Cannot Import Invoice/Receipt Database

    • The license key is only available for one scanner. Make sure you selected the correct scanner. • If you need to replace your scanner under warranty, Epson can issue you a new license key. Contact Epson Support if you have trouble with the new license key.

  • Page 162: Uninstalling Scanner Software - Mac

    Uninstall/Change. 5. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it.

  • Page 163: Where To Get Help (U.s. And Canada)

    You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Solving Problems Parent topic:...

  • Page 164: Where To Get Help (Latin America)

    Where to Get Help (Latin America) If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at latin.epson.com/support and select your product for solutions to common problems with your product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
  • Page 165 Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 166: Technical Specifications

    To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...

  • Page 167: General Specifications

    • OS X 10.11.x Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X is not supported. For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...

  • Page 168: Dimension Specifications

    Color: Color Depth 30 bits per pixel internal (10 bits per pixel per color) 24 bits per pixel external (8 bits per pixel per color) Grayscale: 10 bits per pixel internal 8 bits per pixel external Black-and-white: 10 bits per pixel internal 1 bit per pixel external SuperSpeed USB 3.0 (backward-compatible with USB 1.1) Interface...

  • Page 169: Environmental Specifications

    DC 24 V Rated DC input power supply voltage Rated DC input current Power consumption Operating: 13 W (approximate) Ready mode: 6.7 W (approximate) Sleep mode: 1.0 W (approximate) Power off mode: 0.1 W (approximate) Wi-Fi Connection: Operating: 13 W (approximate) Ready mode: 6.9 W (approximate) Sleep mode: 1.4 W (approximate) Power off mode: 0.1 W (approximate)

  • Page 170: Network Interface Specifications

    Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. Technical Specifications Parent topic: Network Interface Specifications Wi-Fi Standards IEEE802.11a/b/g/n/ac; IEEE802.11n available only on the 20 MHz channel IEEE802.11b/g/n: 2.4 GHz Frequency ranges IEEE802.11a/n/ac: 5 GHz Wi-Fi channels 2.4 GHz:...

  • Page 171: Safety And Approvals Specifications

    WEP (64/128 bit) Wireless security protocols WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA3-SAE (AES) WPA2/WPA3-Enterprise; WPA2 compliant with support for WPA/WPA2 Enterprise Note: Wi-Fi Direct supports only WPA2-PSK (AES). Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS SNMPv3 MIB accessing...
  • Page 172 • Manufacturer: Seiko Epson Corporation. • Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 173 Notice for Peru Product Model: J382C (ES-580W) Brand: EPSON This product uses the following WLAN module: WLAN Module Model: J26H005 FCC ID: BKMFBJ26H005 Product Manufacturer: Seiko Epson Corporation Address: 3-3-5 Owa Suwa-shi, Nagano-Ken 392-8502, Japan Technical Specifications Parent topic:...

  • Page 174: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 175 • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pacemakers, automatic doors, or fire alarms. When using this product near such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident.
  • Page 176 • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 177: Restrictions On Copying

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 178: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 179 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 180 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 181: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 182: Libtiff Software Acknowledgment

    Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.

  • Page 183: Copyright Attribution

    Parent topic: Copyright Notice Copyright Attribution © 2020 Epson America, Inc. 12/20 CPD-59134 Copyright Notice Parent topic:...

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