Post-Replacement Procedures; Start Up The Storage System And Expansion Enclosure; Send Diagnostic Data Using Dell Supportassist - Dell SC180 Owner's Manual

WARNING: Do not attempt to the lift the expansion enclosure by yourself. Always have
assistance when lifting the expansion enclosure. If installed above the lower 20U of a rack, a
customer-provided mechanical lift must be used to avoid injury.
6. Remove the rack rails from the rack.
7. Install the replacement rack rails in the rack.
8. Install the expansion enclosure in the rack rails.
9. Start up the expansion enclosure and optional expansion enclosure.
Next steps

Post-Replacement Procedures

After replacing a component in the SC180 expansion enclosure, start up the SCv2080 storage controllers
and the SC180 expansion enclosures if they were previously shut down, then use SupportAssist to send
diagnostic data to Dell Technical Support Services.

Start Up the Storage System and Expansion Enclosure

If the storage system and expansion enclosure were previously shut down, perform this procedure to
start them up.
1. Plug the power cables into the PSUs of the storage system and expansion enclosure.
2. Turn on the expansion enclosure by pressing the power switches on the PSUs.
NOTE: Always turn on the expansion enclosure before turning on the storage system.
3. Turn on the storage system by pressing the power switches on the PSUs.
4. Use the Dell Storage Client to make sure the replacement part is recognized and shown as up and
running.

Send Diagnostic Data Using Dell SupportAssist

Use Dell SupportAssist to send diagnostic data to Dell Technical Support Services.
1. Use the Storage Client to connect to the Storage Center.
2. In the Summary tab, click Send SupportAssist Information Now, which is located under
SupportAssist Actions in the Status pane. The Send SupportAssist Information Now dialog box
opens.
3. Select Storage Center Configuration and Detailed Logs.
4. Click OK.
The Storage Client displays the status of the SupportAssist action. A second dialog box opens when
the transfer of SupportAssist information has completed successfully.
5. Click OK.
6. (Optional) If the Storage Center is in maintenance mode, return it to normal operation.
Replacing SC180 Expansion Enclosure Components
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