General Faqs - Philips 3000 Series User Manual

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7.2 General FAQs

Q1:
When I install my monitor, what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
monitor: 1200 x 1600.
Unplug all cables, then connect your
PC to the monitor that you used
previously.
In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display icon.
Inside the Display Control Panel, select
the 'Settings' tab. Under the setting
tab, in box labelled 'desktop area',
move the sidebar to 1200 x 1600
pixels.
Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1200 x 1600.
Shut down your computer, disconnect
your old monitor and reconnect your
Philips EPD monitor.
Turn on your monitor and then turn
on your PC.
Q2:
What are the .inf and .icm files?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver files for your
monitor. Your computer may ask
you for monitor drivers (.inf and
.icm files) when you first install your
monitor. Follow the instructions in
your user manual, monitor drivers
(.inf and .icm files) will be installed
automatically.
Q3:
How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows ® Control Panel with the
"Display properties".
Q4:
What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Press
bezel to enter OSD Menu screen
and then press
[Reset] to recall all the original
factory settings.
Q5:
Is the EPD screen resistant to
scratches?
Ans.: In general, it is recommended that
the panel surface is not subjected
to excessive shocks and is protected
from sharp or blunt objects. When
handling the monitor, make sure
that there is no pressure or force
applied to the panel surface side.
This may affect your warranty
conditions.
Q6:
How should I clean the EPD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as ethyl
alcohol, ethanol, acetone, hexane,
etc.
Q7:
Can I connect my monitor to any
PC, workstation or Mac?
Ans.: Yes. All Philips monitors are fully
compatible with standard PCs,
Macs and workstations. You may
need a cable adapter to connect
the monitor to your Mac system.
Please contact your Philips
sales representative for more
information.
Q8:
Are Philips EPD monitors Plug-
and- Play?
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows
11/10/8.1/8, Mac OSX.
20
button on the front
or
to select

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