Panasonic WORKIO DP-2310 Operating Instructions Manual

Digital imaging systems
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Digital Imaging Systems

Operating Instructions

(For Facsimile and Internet Fax)
DP-2310/3010/3510/4510/6010
Model No.
Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference.
English

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Summary of Contents for Panasonic WORKIO DP-2310

  • Page 1: Operating Instructions

    Digital Imaging Systems Operating Instructions (For Facsimile and Internet Fax) DP-2310/3010/3510/4510/6010 Model No. Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference. English...
  • Page 2 , Outlook & Windows logo are either registered trademarks or trademarks of ® ® ® & Adobe logo are either registered trademarks or trademarks of Adobe ® 2003 by Panasonic Communications Co., Ltd. © , Input ID Code, Zip Code:...
  • Page 3 Useful Office Functions Facsimile • Plain Paper High-speed Super G3 compatible Fax with JBIG compression when optional Fax Communication Board (DA-FG300 for DP- 2310/3010) (DA-FG600 for DP-3510/4510/ 6010) is installed. • Quick-Scan • Quick Memory Transmission Internet Fax • Email (Internet Fax) Function capability when Internet Fax kit (DA-NF 600) is installed.
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  • Page 5: Table Of Contents

    Table of Contents Getting to Know Your Machine Safety Information... 10 Connecting the Cables ... 14 Control Panel ... 16 Before Starting Loading Documents ... 19 How to Load Documents ... 19 Sending Non-Standard Size Documents... 19 Basic Transmission Settings ... 20 General Description...
  • Page 6 Table of Contents Facsimile Features Program Keys ... 52 Confidential Mailbox ... 59 Sub-Addressing... 68 Fax Cover Sheet ... 75 Password Communications ... 78 Receive To Memory... 85 PIN Code Access... 90 Selective Reception ... 94 Department Code ... 96 General Description ...
  • Page 7 Facsimile Features Edit File Mode ... 101 General Description... 101 Printing or Viewing a File List ... 101 Changing the Start Time or the Station of a File ... 103 Deleting a File ... 105 Printing Out a File... 106 Adding Documents into a File ...
  • Page 8 Table of Contents Internet Fax Features Inbound Routing... 151 Fax Forward ... 155 Ifax Return Receipt... 157 Relayed Transmission ... 159 Setting Your Machine Setting the Dialing Method (Tone or Pulse)... 175 Adjusting the Volume ... 177 User Parameters... 178 Address Book ...
  • Page 9 Problem Solving Troubleshooting ... 209 Information Codes ... 211 Verification Stamp ... 214 Checking the Telephone Line... 217 Appendix Specifications ... 219 FCC Notice for User in USA ... 221 Notice to User in Canada ... 223 Glossary ... 225 ITU-T Image No.
  • Page 10: Getting To Know Your Machine

    denotes a potential hazard that could result in serious injury or death. WARNING • TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. • TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.
  • Page 11 [DP-3510/4510/6010] Manufacturer’s Name and Address denotes hazards that could result in minor injury or damage to the machine. CAUTION • TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE CABLE. • DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.
  • Page 12 Safety Information denotes hazards that could result in minor injury or damage to the machine. CAUTION Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.
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  • Page 14: Connecting The Cables

    Safety Information Connecting the Cables [For DP-3510/4510/6010] Telephone Line Jack Plug one end of the telephone line cable into the "RJ-11C" telephone jack supplied by the telephone company and the other end into the LINE jack on the left side of the machine.
  • Page 15 Connecting the Cables [For DP-2310/3010] External Telephone Jack You can connect an additional standard single line telephone to the machine. To connect the telephone, remove the protective tab on the TEL jack. Telephone Line Jack Plug one end of the telephone line cable into the "RJ-11C"...
  • Page 16: Control Panel

    Control Panel ON LINE Indicator Blinks : When sending or receiving FAX/Email communication. Touch Panel Display Used to select the original size manually. [Ex.: DP-6010] PRINT DATA LED (Green) Lights when receiving print data. ALARM LED (Red) Lights when trouble occurs. ACTIVE LED (Green) Lights when machine is active.
  • Page 17 For more details, see Energy Saver page of the Operating Instructions (For Copier.) Used to enter a pause when recording or dialing a telephone number, or to redial the last dialed number/email address. Used to separate the Sub-Address from the telephone number when dialing, or to access some features of your PBX.
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  • Page 19: Before Starting

    Before Starting Loading Documents How to Load Documents 1. On the ADF / Inverting ADF • Insert the original(s) Face Up into the ADF until the leading edge placed into the machine stops. Sending Non-Standard Size Documents When transmitting non-standard size document(s), the machine may perform Rotate Transmission automatically and not transmit the portion of the document that exceeds the...
  • Page 20: Basic Transmission Settings

    General Description You can temporarily change the transmission settings either before or after you place the document on the ADF. These settings are as follows: After your document(s) have been sent, your machine will automatically return to the preset settings. Contrast Your machine is preset to Normal contrast.
  • Page 21: Resolution

    Resolution Your machine is preset to Standard resolution, which is suitable for most documents. Use Fine or Super Fine for detailed documents. FINE S-FINE 600 dpi 1. To change the preset Contrast position, change the setting of Fax Parameter No. 01. NOTE (See page 192) 2.
  • Page 22: Original (Text/Photo)

    Basic Transmission Settings Original (Text/Photo) The Original setting is useful when sending photographs or illustrations with gray tones. Your machine is preset to "TEXT". You can select either "TEXT/PHOTO" or "PHOTO" mode. Others Sending 2-Sided Original(s) 2-SIDED 2-Sided scanning selection control is available for the user depending on the original ORIGINAL layout.
  • Page 23: Sending Documents

    Sending Documents i-ADF Face-Up Face-Down Place original(s) Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. Press ORIGINAL SIZE original size. Press FAX/EMAIL MODE SETTING Select the Mode(s) Set the SEND MODE or desired Parameter(s), if necessary.
  • Page 24 2. MANUAL NUMBER DIALING Facsimile: Enter the telephone number. Email: Enter the Email address using the QWERTY KEYBOARD. Ex: abc@panasonic.com The document(s) will be stored into memory. NOTE 5 5 5 1 2 3 4 1. To utilize the above functions, your machine needs to be setup properly on your network.
  • Page 25: Flatbed Scanning

    Flatbed Scanning When a book or an original is placed on the Platen Glass, the message "ANOTHER ORIGINAL?" is shown on the LCD display when START • If you wish to store another page, press • If is pressed, the machine starts to dial the telephone number. Searching and Editing the Address Book You can search and edit an Address Book entry as follows.
  • Page 26 Select the input item and press OK. Confirm the destinations. Enter the subject. Confirm Destinations Check And Press OK SALES DEPT panasonic@panasonic.com PANASONIC SALES 5551234 PANAFAX panasonic@jp.panasonic.com DESTINATIONS Select the address tab. Edit the email address when using manual number dialing.
  • Page 27: Facsimile Features

    Facsimile Features Sending Documents General Description You can choose either Memory or Direct Transmission. Use Memory Transmission if: • You want to send the document(s) to multiple stations. • You have to retrieve the document immediately. • You want to take advantage of Multi-access design. •...
  • Page 28 5. If you would like to print a Communication Journal (COMM. JOURNAL) after stopping a transmission, press when the display shows: Memory Transmit Memory Full * PANASONIC STOP Communication Stop? Save AS Incomp. File? Print Comm. Journal? No.010 100% to transmit.
  • Page 29: Rotated Transmission

    Rotated Transmission Letter or A4 Original(s) are placed in a Portrait ( then transmitted in a Landscape ( transmitted originals at the Receiving Station. Rotation XMT Fax Parameter No. 078 (ROTATION XMT) set to: • Invalid Letter or A4 Original •...
  • Page 30: Transmission Reservation

    Sending Documents Transmission Reservation On-Hook Dialing For On-Hook Dialing, follow the steps below. Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. You will hear dial tone through the monitor speaker. If required, press the Dial the telephone number using the keypad.
  • Page 31 • Manual Number Dialing and press • Address Book Dialing (For details, see page 24.) PANASONIC You can make reservation to send an urgent document to a single station only. A message “Direct XMT Reserved” will be shown on the display.
  • Page 32 Sending Documents Transmission Reservation To cancel the direct transmission reservation Make sure the document is on the ADF. Direct Comm. * Dialing * SALES DEPT and then remove the document from ADF. No.013 Communication Stop?
  • Page 33: Redialing

    Redialing Automatic Redialing If a busy line is detected, the machine will redial the number up to 5 times at 3 minutes interval. However, if a busy line is not detected, the machine will redial only one time. During that time, a message will appear as shown to the right.
  • Page 34: Receiving Documents

    General Description Your machine is provided with both automatic and manual reception modes. The selection of either reception mode is made with Fax Parameter No. 017 (RECEIVE MODE). Automatic Reception Your machine will receive documents automatically if the Fax Parameter No. 017 (RECEIVE MODE) is set to "Auto".
  • Page 35 Manual Reception To receive documents manually When the telephone rings, lift the handset. (See note 1) If you hear a beep, the sound tells you that someone wants to send a document. Remove any documents from the ADF. Your machine starts receiving the document. Hang up the telephone.
  • Page 36: Print Reduction

    Receiving Documents Print Reduction This machine can use Letter, Legal or A4 size plain paper for recording. Sometimes, oversized documents sent to you by the other parties cannot be printed within a single page. When this occurs, the document will be divided into separate pages.
  • Page 37: Receiving Oversize Documents

    Receiving Oversize Documents If the received document is extremely long (over 39% longer than the recording paper), the document will be divided into separate pages. When printing on separate pages, the bottom 0.5 in (13 mm) of the first page will be overlapped on top of the next page.
  • Page 38: Substitute Memory Reception

    Receiving Documents Substitute Memory Reception If the recording paper runs out, jams or if the toner runs out during reception, the machine automatically starts receiving documents into its image data memory. Stored documents are printed automatically after replenishing the recording paper or toner. (See note 1 and 2) When the machine completes the memory reception and there is no recording paper or toner, an Information Code will appear on the display.
  • Page 39: Mode Setting

    Mode Setting Setting the Mode Setting You can temporarily change the Basic Menu, Polling/Advanced Communication, Select Mode, Edit File Mode and Print Out. i-ADF Face-Up Place original(s) How to change the MODE SETTING MMM-dd-yyyy 15:00 Ready To Fax Original Set AFRICA AMERICA APOLLO...
  • Page 40 Mode Setting Setting the Mode Setting MMM-dd-yyyy 15:00 Ready To Fax Original Set BASIC MENU Selects SEND MODE (MEMORY, DIRECT) (See page 31) 2-SIDED ORIGINAL (See page 22) X-STAMP (See page 22) COMPLETION NOTICE (See page 22) COMM. STATUS (See page 22) GET EMAIL (See page 22) Change FILE FORMAT (DP-2310/3010 only)
  • Page 41 Setting the Mode Setting Polling/Advanced Comm Select A Function DEFERRED POLLING/ SELECT EDIT FILE BASIC MENU COMM. ADV.COMM. MODE MODE POLLING POLLED MAILBOX SUB ADDRESS TRANSMIT LAN RELAY XMT POLLING/ADV. COMM. Setting the Polling. (See page 50) Setting the Polled. (See page 48) Setting the Mailbox.
  • Page 42 Mode Setting Setting the Mode Setting Edit File Mode Select A Function DEFERRED POLLING/ BASIC MENU COMM. ADV.COMM. FILE LIST DELETE FILE ADD DOCUMENT EDIT FILE MODE Setting the File List. (See page 101) Changing the Time/Station. (See page 103) Deleting the File.
  • Page 43: Batch Transmission

    Batch Transmission General Description To reduce transmission time and cost, this feature allows your machine to accumulate different documents for the same destination(s) to be transmitted in a single phone call. Real-Time Batch Transmission During memory transmission, your machine searches its memory for reserved files (up to 5 files) to transmit to the same destination, automatically batching and transmitting them in a single phone call.
  • Page 44: Timer Controlled Communications

    General Description You can send document(s) to one or multiple stations at any preset time within the next 24 hours. Up to 50 built-in timers can be set for deferred communication. Deferred Transmission Make sure that the FAX/EMAIL lamp is ON. If not, press Place original(s) face up on the ADF.
  • Page 45 2. To change or cancel the Deferred Communication settings, see page 103. Timer Controlled Communications Memory Transmit STN(s):000 Enter Station(s) AFRICA AMERICA APOLLO ASIA BRAZIL after each station is entered (up to 70 Memory Transmit STN(s):001 TO: PANASONIC 5551234 PANASONIC QUALITY DEPT then re-enter the correct time. CLEAR ANTARTICA BERLIN...
  • Page 46: Deferred Polling

    Timer Controlled Communications Deferred Polling Make sure that the FAX/EMAIL lamp is ON. If not, press MODE SETTING POLLING Enter the start time from the keypad and press (Use a 4-digit, 24-hour clock) 0 3 3 0 Enter a 4-digit polling password and press 9 8 7 6 DEFERRED COMM.
  • Page 47 • Manual Number Dialing, press stations) • Address Book Dialing (up to 200 stations) PANASONIC NOTE 1. If you enter a wrong number in Step 3, press 2. To change or cancel the Deferred Communication settings, see page 103. Timer Controlled Communications...
  • Page 48: Polling

    General Description Polling means calling other station(s) to retrieve document(s). The other station must know in advance that you will call and must have document(s) set on the ADF or stored in the memory. You may need to set a polling password, shared by the other station, to ensure security.
  • Page 49 Preparing to be Polled Enter a 4-digit polling password and then press (See note 3) and press 4 3 2 1 The document(s) will be stored into memory. 1. You can still send or receive documents even when set to be polled. NOTE 2.
  • Page 50: Poll Documents From Another Station

    Polling Poll Documents from Another Station The following procedure lets you poll document(s) from one or multiple stations. Be sure to set the polling password before polling. (See page 48) Make sure that the FAX/EMAIL lamp is ON. If not, press MODE SETTING POLLING Enter a 4-digit polling password and then press...
  • Page 51 • Address Book Dialing (up to 200 stations) (For details, see page 24.) PANASONIC 1. If a password is not set in the polled station, you may poll the other station even though your NOTE machine has a password.
  • Page 52: Program Keys

    Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 01 Program Keys Program Keys Select An Item 00 Print Program List 01 Group Dial 02 Program Dial 03 Modify Group Dial 04 Delete Program/GRP Group Dial Enter Name COPIER SETTINGS PRINTER SETTINGS...
  • Page 53 Setting for Group Dialing Enter the Group Name (up to 15 characters) and press PROG. A and press CAPS Enter a Key Name (up to 15 characters) and press Enter the Address Book Dialing. If you find an error, press You can now set other Program Keys by repeating the procedures from Step 3, or return to standby by pressing Group Dial...
  • Page 54: Setting For Program Dial

    SCANNER SETTINGS 01 Program Keys Program Keys Select An Item 00 Print Program List 01 Group Dial 02 Program Dial 03 Modify Group Dial 04 Delete Program/GRP Program Dial Enter Name Program Dial Enter Key Name PRO.POLL COPIER SETTINGS PRINTER SETTINGS...
  • Page 55 Setting for Program Dial Enter the Program Key Name (up to 15 characters) and press Program each Function. • Deferred Communication (See page 44) • Advanced Communication (See page 48) • Polling Communication (See page 50) You can now set other Program Keys by repeating the procedures from Step 3, or return to standby by pressing Program Keys Deferred Communication...
  • Page 56: Editing For Group Dialing

    01 Program Keys Program Keys Select An Item 00 Print Program List 01 Group Dial 02 Program Dial 03 Modify Group Dial 04 Delete Program/GRP Modify Group Dial GROUP.A PRO.POLL Modify Group Dial Enter Name GROUP.A COPIER SETTINGS PRINTER SETTINGS TIMER XMT...
  • Page 57 Editing for Group Dialing Enter the new Group Name (up to 15 characters) and press (See note 1) Ex: NEW GROUP and press Enter the new Key Name (up to 15 characters) and press (See note 1) Ex: NEW GROUP and press Enter the Address Book Dialing.
  • Page 58: Erasing The Program Key Settings

    1. The Program Key cannot be changed or erased until the communication has finished. To change or erase the settings, cancel the communication first by Edit File Mode. (See page 105) GENERAL SETTINGS COPIER SETTINGS FAX/EMAIL SETTINGS PRINTER SETTINGS SCANNER SETTINGS...
  • Page 59: Confidential Mailbox

    The UF-733 is designed to print out the received confidential document locally only. Panasonic Panasonic Compatible Compatible Model Model Send with Conf.Code 2000 Panasonic Compatible Model (Note 5) MAILBOX Document "A" and "B" are stored into memory. Panasonic Compatible Model Print out (Note 5) with Polling Conf.Code...
  • Page 60: Sending A Confidential Document To A Remote Station's Mailbox

    Confidential Mailbox Sending a Confidential Document to a Remote Station's Mailbox Make sure that the FAX/EMAIL lamp is ON. If not, press Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. MODE SETTING MAILBOX Enter a 4-digit Confidential Code and press...
  • Page 61: Sending A Confidential Document To A Remote Station's Mailbox

    Dial by any one of the following methods: • Manual Number Dialing, press stations) • Address Book Dialing (up to 200 stations) PANASONIC If necessary, inform the receiving person and tell them the Confidential Code. Confidential Mailbox after each station is entered (up to 70...
  • Page 62: Polling A Confidential Document From A Remote Station's Mailbox

    Enter a 4-digit Confidential Code and press 2 2 3 3 Dial by any one of the following methods: • Manual Number Dialing, press stations) • Address Book Dialing (up to 200 stations) PANASONIC NOTE POLLING/ADV.COMM. Polling/Advanced Comm Select A Function DEFERRED BASIC MENU...
  • Page 63: Receiving A Confidential Document To Your Machine's Mailbox

    3. If the memory overflows, the machine will stop receiving and release the line. 4. You can verify whether the unit has received a confidential fax by printing out the File List. (See page 65) Confidential Mailbox PAGES TIME RECEIVED MMM-dd 15:00 -PANASONIC - ***** - 201 555 1212- *********...
  • Page 64: Storing A Confidential Document In Your Machine's Mailbox

    Confidential Mailbox Storing a Confidential Document in Your Machine's Mailbox Use the following procedure to store a document in a confidential mailbox in your machine. Once the confidential document is stored in your machine, it can be polled by another machine. Make sure that the FAX/EMAIL lamp is ON.
  • Page 65: Printing Out A Confidential Document From Your Machine's Mailbox

    Printing Out a Confidential Document from Your Machine's Mailbox After you have been notified that someone has transmitted a confidential document to your machine's mailbox, use the following procedure to print out the confidential document. Make sure that the FAX/EMAIL lamp is ON. If not, press MODE SETTING POLLING/ADV.COMM.
  • Page 66: Deleting A Confidential Document Stored In Your Machine's Mailbox

    Confidential Mailbox Deleting a Confidential Document Stored in Your Machine's Mailbox If your memory becomes full, or you just want to clean out your confidential documents, you may delete one or more confidential faxes stored in your machine by using the following procedure. There are two types of confidential file deletions, one is to delete the file individually by its Confidential Code, and the other is to delete all confidential files in memory.
  • Page 67 Deleting a Confidential Document Stored in Your Machine's Mailbox To delete all confidential files in memory Make sure that the FAX/EMAIL lamp is ON. If not, press MODE SETTING POLLING/ADV.COMM. MAILBOX DELETE FILE Confidential Mailbox to select the "FAX/EMAIL" mode. Polling/Advanced Comm Select A Function DEFERRED...
  • Page 68: Sub-Addressing

    General Description The Sub-Addressing function allows you further routing, forwarding or relaying of document(s) to the desired recipient(s) when used in combination with the Networking version of HydraFax/LaserFAX software. This function conforms to the ITU-T recommendation for T. Routing-Facsimile Routing utilizing the Sub- Address.
  • Page 69: Setting The Sub-Address Into A Address Book Number

    5 5 5 1 2 3 4 SUB-ADDR 2 7 6 2 Sub-Addressing Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS Add Telephone Number 00 Address Book Enter Number then enter the Sub-address. SUB-ADDR Add Telephone Number Enter Number 5551234s2762_ COPIER SETTINGS PRINTER SETTINGS...
  • Page 70 Sub-Addressing Setting the Sub-Address into a Address Book Number And then continue to enter the station name, key name and favorite key setting. NOTE Add Telephone Number Enter Name separates the Sub-address from the Telephone number and is indicated by an SUB-ADDR "s"...
  • Page 71: Sending A Fax With Sub-Address

    Sending a Fax with Sub-Address Using the Address Book Dialing Numbers The operation is the same as for normal dialing Make sure that the FAX/EMAIL lamp is ON. If not, press Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. SALES DEPT The document is stored into memory and your machine starts to dial the number of the station and sends the document(s) with Sub-addressing...
  • Page 72: Using Manual Number Dialing

    Sub-Addressing Using Manual Number Dialing to separate the Telephone number and the Sub-address. SUB-ADDR Make sure that the FAX/EMAIL lamp is ON. If not, press Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. Enter the telephone number, press (up to 20 digits).
  • Page 73: Using Sub-Address Temporarily

    Using Sub-Address Temporarily Make sure that the FAX/EMAIL lamp is ON. If not, press Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass. MODE SETTING POLLING/ADV.COMM. SUB ADDRESS TRANSMIT Enter the Sub-Address (up to 20 digits) and then press and press 2 7 6 2 Sub-Addressing...
  • Page 74 Sub-Addressing Using Sub-Address Temporarily Enter the Password (max 20 digits) and then press 1 2 3 4 5 Dial by any one of the following methods: • Manual Number Dialing, press stations) • Address Book Dialing (up to 200 stations) and press Sub-address XMT STN(s):000 Enter Station(s)
  • Page 75: Fax Cover Sheet

    Fax Cover Sheet General Description A Fax Cover Sheet can be automatically attached to your transmit document(s) that shows the recipient's name, originator's name and the number of pages attached. Transmitted as: Page 1 Page 2 Using the Fax Cover Sheet To attach a Fax Cover Sheet to a transmission, follow the procedure below.
  • Page 76 Fax Cover Sheet Using the Fax Cover Sheet Dial the station(s) you wish to send the document(s) to. PANASONIC NOTE (Cover Sheet is not attached) (Cover Sheet is attached) MMM-dd-yyyy 15:00 Ready To Fax Original Set AFRICA APOLLO BRAZIL START 1.
  • Page 77 (3) Your LOGO (up to 25 characters) and ID Number (up to 20 digits). (4) The number of pages to follow. This information is not shown when transmitting by Direct Transmission Mode. MMM-dd-yyyy 15:00 Message To: SALES DEPT. Message From: PANASONIC 201 555 1212 Page(s) Following This Cover Page Fax Cover Sheet...
  • Page 78: Password Communications

    General Description Password Communications, including Password Transmission and Password Reception will prevent your machine from sending a fax to a wrong station or receiving a fax from an unauthorized stations. You can set Password Transmission and Password Reception independently, or both together. To use Password Transmission, you must set a 4-digit transmission password in advance.
  • Page 79: Setting Password Transmission

    Select An Item 00 User Parameters 01 Fax Parameters to scroll the display to the desired Fax and enter the Fax Parameter number directly from key. START COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code Fax Parameters Input Number:Press OK. Password-Transmit...
  • Page 80 Password Communications Setting Password Transmission Enter a 4-digit Transmission Password and press 1 2 3 4 NOTE and press (password is not checked) (password is checked) 1. You can change the setting temporarily by using for each transmission. See page 83 for details. PASSWORD-XMT 2.
  • Page 81: Setting Password Reception

    Select An Item User Parameters Fax Parameters to scroll the display to the desired Fax and enter the Fax Parameter number directly from key. START COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code Fax Parameters Input Number:Press OK. Password-Receive...
  • Page 82 Password Communications Setting Password Reception Enter a 4-digit Receiving Password and press 1 2 3 4 NOTE and press (password is not checked) (password is checked) 1. Once you set the parameter, you cannot select the parameter, “OFF” or “ON”, for each reception.
  • Page 83: Using Password Transmission

    Using Password Transmission To use Password Transmission, you can select PASSWORD-XMT “OFF” or “ON” for each Transmission by following the procedure below. Make sure that the FAX/EMAIL lamp is ON. If not, press Place original(s) face up on the ADF. Place a book or an original face down on the Platen Glass.
  • Page 84 • Address Book Dialing (up to 200 stations) (For details, see page 24.) PANASONIC If your machine's Transmission Password coincides with the other station's Transmission Password, your machine starts sending the document. When transmission is completed, PASSWORD-XMT returns to standard setting (“OFF”...
  • Page 85: Receive To Memory

    01 Fax Parameters to scroll the display to the desired Fax and enter the Fax Parameter number directly from key. START To print the COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code Fax Parameters Input Number; Press OK Receive To Memory...
  • Page 86: Receive To Memory

    Receive To Memory Setting the RCV To Memory Password Enter a 4-digit RCV to Memory Password and then press 1 2 3 4 and press...
  • Page 87: Setting Rcv To Memory

    Setting RCV To Memory Make sure that the FAX/EMAIL lamp is ON. If not, press MODE SETTING SELECT MODE RECEIVE TO MEMORY 1. When the memory overflows, the machine will stop receiving and release the line. The NOTE machine will not answer the next incoming call until there is space available in memory. 2.
  • Page 88: Printing Documents

    Receive To Memory Printing Documents After receiving documents with the Receive To Memory feature, the following message will appear on the display. MMM-dd-yyyy 15:00 Ready To Fax Message In Memory AMERICA AFRICA APOLLO ASIA BRAZIL To print the document(s), follow the steps below. Make sure that the FAX/EMAIL lamp is ON.
  • Page 89 Printing Documents Enter the password to print the document(s) and then press (See note 1) and press 1 2 3 4 Machine will start to print the document(s). 1. If the password has not been set, your machine will not prompt you to enter the password. NOTE The document(s) will be printed immediately after pressing 2.
  • Page 90: Pin Code Access

    Fax 01 Fax Parameters and enter the Fax Parameter number directly from 01 Fax Parameters START GENERAL SETTINGS COPIER SETTINGS FAX/EMAIL SETTINGS PRINTER SETTINGS SCANNER SETTINGS Function Mode Input Identification Code Fax Parameters...
  • Page 91 Selecting the Access Method (Prefix or Suffix) Suffix for suffix code. Prefix for prefix code. PIN Code Access Fax Parameters Select And Press OK PIN Code Access None Suffix Prefix...
  • Page 92: Dialing With A Pin Code

    • Address Book Dialing (up to 200 stations) PANASONIC 9 8 7 6 after each station is entered (up to 70 Memory Transmit STN(s):001 TO: PANASONIC 5551234 PANASONIC QUALITY DEPT (up to 36 digits) to select the "FAX/EMAIL" mode. Enter PIN Code...
  • Page 93 1. The PIN code is shown as " 2. This feature is not available when dialing a number by using Off-Hook or On-Hook Direct Dialing mode. PIN Code Access Memory Transmit No.001 Page= 01 PANASONIC AMERICA AFRICA ANTARTICA APOLLO ASIA BERLIN BRAZIL "...
  • Page 94: Selective Reception

    Input identification code and press Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 09/04* Key Operator Mode Function Mode: FAX/EMAIL Select An Item 00 User Parameters 01 Fax Parameters COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code...
  • Page 95 Setting the Selective Reception Press 01 Fax Parameters Parameter. 046 Select Receive Press 01 Fax Parameters the keypad and press Valid 1. When the Selective Reception is set, your machine can receive only from those stations which NOTE are programmed in the built-in auto-dialer. 2.
  • Page 96: Department Code

    (001 - 300) when it is printed. For details on how to setup the Department Codes, refer to Operator Instructions (for Copier). If you wish to use the Department Code function, please ask your authorized Panasonic dealer to activate this feature.
  • Page 97 Activating the Department Code Feature Press 01 Fax Parameters desired Fax Parameter. 077 Department Code Press 01 Fax Parameters the keypad and press Valid Department Code , and use to scroll the display to the Fax Parameters Select And Press OK Department Code Invalid and enter the Fax Parameter number directly from...
  • Page 98: Sending Document With Department Code

    The document is sent with the header of the selected Department Name. The selected Department Name is printed on the COMM. Journal and Individual Transmission Journal. to select the "FAX/EMAIL" mode. Input Identification Code after each station is entered (up to 70 Memory Transmit STN(s):001 TO: PANASONIC 5551234 QUALITY DEPT PANASONIC...
  • Page 99: Printing A Department Code Journal

    Printing a Department Code Journal When the Department Code is set, the Transaction Journal will be sorted by the Department Code number when it is printed. All contents of the Journal will be erased automatically after being printed. Make sure that the FAX/EMAIL lamp is ON. If not, press MODE SETTING JOURNAL LIST PRINT...
  • Page 100 DIAGNOSTIC MMM-dd 15:10 C0044903C0000 MMM-dd 18:10 C0044903C0000 DATE TIME DIAGNOSTIC MMM-dd 10:10 C0044903C0000 MMM-dd 13:10 C0044903C0000 -PANASONIC - ********* - 201 555 1212 - ******** DATE TIME DIAGNOSTIC MMM-dd 12:10 C0044903C0000 MMM-dd 19:15 C0044903C0000 MMM-dd 10:10 C0044903C0000 -PANASONIC - ********* -...
  • Page 101: Edit File Mode

    Edit File Mode General Description Your machine has a document image memory which enables you to reserve memory transmission, memory deferred transmission, memory polling and so on. After reserving the communications in memory, you may need to change the settings of the communication(s) while it is still in memory.
  • Page 102 If the file is a Timer Controlled Communication, the start time is printed in this column. If the file is an incomplete file, "INCOMP" is printed in this column. Key name(s) / Manual dialing location(s). [PANAFAX] [SALES DEPT] [TOKYO] -PANASONIC - ***** - 201 555 1212- *********...
  • Page 103: Changing The Start Time Or The Station Of A File

    No.=014 P.002 INCOMP SALES DEPT MEM. DEF. XMT No.=014 P.001 TOKYO MEM. DEF. XMT No.=014 P.002 PANASONIC Defferred Transmit Enter The Start Time Confirm Destinations Check And Press OK PANASONIC 5551234 Edit File Mode MEMORY XMT ADDRESS BOOK PRINT OUT...
  • Page 104 Edit File Mode Changing the Start Time or the Station of a File To delete the station(s), press delete appears. Then press To add additional station(s), press want to add from the Address Book. When finished, press key until the station you want to DELETE and select the station(s) that you...
  • Page 105: Deleting A File

    Check Setting Press OK MEMORY XMT No.=014 INCOMP SALES DEPT MEM. DEF. XMT No.=014 TOKYO MEM. DEF. XMT No.=014 PANASONIC ALL FILES to delete all files. Edit File Mode MEMORY XMT ADDRESS BOOK EDIT FILE PRINT OUT MODE 600dpi FINE...
  • Page 106: Printing Out A File

    "FAX/EMAIL" mode. POLLING/ SELECT EDIT FILE PRINT OUT ADV.COMM. MODE MODE CHANGE TIME/STN PRINT FILE RETRY INCOMP. FILE No.=014 P.002 SALES DEPT No.=014 P.001 TOKYO No.=014 P.002 PANASONIC MEMORY XMT ADDRESS BOOK 600dpi FINE S-FINE LIGHTER DARKER TEXT TEXT/PHOTO PHOTO...
  • Page 107: Adding Documents Into A File

    RETRY INCOMP. FILE Add Document Check Setting Press OK MEMORY XMT No.=014 INCOMP SALES DEPT MEM. DEF. XMT No.=014 TOKYO MEM. DEF. XMT No.=014 PANASONIC Edit File Mode MEMORY XMT ADDRESS BOOK PRINT OUT 600dpi FINE S-FINE LIGHTER DARKER TEXT TEXT/PHOTO PHOTO P.002...
  • Page 108: Retry An Incomplete File

    Edit File Mode Retry an Incomplete File If a memory communication has been unsuccessful due to a busy line or no answer, the document you stored is automatically erased from memory after the last redial. If you need to retain the document even if the communication failed, change the setting of Fax Parameter No.
  • Page 109: Internet Fax Features

    Pre Installation Information Internet Fax Features Before setting up your Panasonic machine on your network, please read this entire section to be familiar with its functions. Your machine is able to perform the following when connected to a 10Base-T/100Base-TX Ethernet LAN (local area network): •...
  • Page 110: Setup As Smtp Mail Server

    This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: Internet_Fax@fax01.panasonic.com 2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name.
  • Page 111: Setup As Pop3 Client

    • Name or IP Address of the Default SMTP mail server • POP Server Name or IP Address • POP User Account Name • POP Password Email Transmission (from your machine to a PC) ifaxuser@fax01.panasonic.com popuser001@panasonic.com Email reception (from a PC to your machine) ifaxuser@panasonic.com popuser001@panasonic.com 1.
  • Page 112 Pre Installation Information For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN. Important: Make a copy of this page and ask the Network Administrator to complete the required information.
  • Page 113 Explanation of Contents MAC Address IP Address Subnet Mask Default Gateway IP Address Primary DNS Server IP Address Secondry DNS Server IP Address Email Address SMTP Server Name or SMTP Server IP Address SMTP Auth Name SMTP Auth Password POP Server Name or POP Server (10) IP Address (11)
  • Page 114: Internet Communication Features

    Internet Fax Transmission Your machine allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F or PDF* file, and then transmitted to the remote location as an attachment file to an email using MIME encoding. Note: PDF file is only available if sending the document(s) to a PC.
  • Page 115: Direct Smtp (Direct Ifax Xmt)

    Internet Communication Features Direct SMTP (Direct IFAX XMT) Simple Mail Transfer Protocol (SMTP) is used to transfer mail reliably and efficiently. An important feature of SMTP is its capability to transport mail across networks, usually referred to as SMTP mail relay by employing SMTP server.
  • Page 116: Internet Mail Reception

    Internet Communication Features Internet Mail Reception Your machine allows you to receive and print a PC transmitted email automatically or manually, depending on its setup configuration. However, if the received email includes a file attachment in a format other than TIFF-F, such as PDF, Word, Excel, Power Point, your machine prints an error message instead.
  • Page 117: Inbound Routing

    Inbound Routing Using the Inbound Routing feature, your machine can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.
  • Page 118: Fax Forward

    Internet Communication Features Fax Forward Your machine is capable of transferring all received Internet email or regular G3 fax documents to a pre- programmed G3 fax or a PC destination. Email Dynamic Host Configuration Protocol (DHCP) DHCP is a protocol for dynamically assigning IP addresses to Internet Fax and client PCs. With DHCP, an Internet Fax can automatically acquire a unique IP address each time it connects to a network making IP address management an easier task for network administrators.
  • Page 119: Lightweight Directory Access Protocol (Ldap)

    (printer driver) from the web site listed below. The second part requires you to install the software on your (See the web site for details about the printer driver installation and operation.) You can download the Panasonic’s printer driver from any of the following URL addresses: http://panasonic.co.jp/pcc/en/...
  • Page 120: Important Information

    Your machine uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP). The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows. Differences between Internet Fax and Regular Fax A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the receiving fax.
  • Page 121 An Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image Viewer from the following URL addresses: http://panasonic.co.jp/pcc/en/ Note: If the document(s) being sent are in the PDF format, the following message is shown instead. (DP- 2310/3010 only) An image data in PDF format has been attached to this email.
  • Page 122: User Parameters

    Input identification code and press Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 09/04* Key Operator Mode Function Mode: FAX/EMAIL Select An Item 00 User Parameters 01 Fax Parameters COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code...
  • Page 123 Setting the User (Internet) Parameters 00 User Parameters Press to scroll the display to the desired User (Internet) Parameters. (See page 192) 06 SMTP Server Name Enter the SMTP Server Name and press To advance to the next parameter, press press to return to standby.
  • Page 124: Setting The Internet Parameters

    Setting the User Parameters for the LAN Interface Depending on how your machine will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 109 to 113) Parameter Logo Character ID ID No.
  • Page 125 Setting the User Parameters for the LAN Interface Parameter Relay Domain Enter up to 10 Domain Name(s) that have been authorized to access your Internet Fax (01) ~ (10) for Relayed XMT Request. (Up to 30 characters) Relay Domain, a.k.a. Domain Name in your machine. * Contact your Network Administrator for this Information.
  • Page 126: Sending Documents Via Lan

    Ex: abc@panasonic.com Enter the User portion of the email address and press complete the email address with the Default Domain preprogrammed in the User (Internet) Parameters. (i.e. will add "panasonic.com" to the email address) (See note 4) Ex: abc to select the "FAX/EMAIL"...
  • Page 127 Domain List. (See note 4) Ex: abc panasonic.com You can add up to 70 additional full email addresses. The document(s) begin to store into memory with a file number. Then starts connecting to the LAN immediately after storing the first page.
  • Page 128: Address Book Email Addressing

    (Address Book Email Addressing: max. 200 stations; Manual Email Addressing: max. 70 stations) MMM-dd-yyyy 15:00 Ready To Fax Set Original QUALITY DEPT PANASONIC Memory Transmit STN(s):001 TO: PANASONIC abc@panasonic.com PANASONIC QUALITY DEPT to scroll to the desired display page. to select the "FAX/EMAIL" mode.
  • Page 129 Address Book Email Addressing The document(s) begin to store into memory with a file number. Then starts connecting to the LAN immediately after storing the first page. (See note 1) While sending the document(s) via LAN, the remaining page(s) continue to store into memory.
  • Page 130: Multi E-Mail Station Addressing (Broadcasting)

    While sending the document(s) via LAN, the remaining page(s) continue to store into memory. NOTE Memory Transmit STN(s):001 TO: PANASONIC abc@panasonic.com PANASONIC 1. If your machine sounds an alarm (pi-pi-pi) in Step 2 above, this indicates that the Dialer is Full (more than 70 full email addresses are entered or 70 transmission reservations including G3 communication have been already reserved).
  • Page 131: Internet Fax Ledger Size Document Transmission

    Internet Fax Ledger Size Document Transmission When transmitting via LAN, the transmitter is incapable of identifying the receiver's recording paper size capability, and thus it will not reduce the document size during transmission. Therefore, it is recommended that you send only A4/Letter size documents for LAN transmission. If a Ledger size document is transmitted and the receiver is only able to print A4/Letter size documents, the communication will fail when the temporary setting "LEDGER EMAIL XMT"...
  • Page 132 Document Size LEDGER A4/Letter NOTE and press Memory Transmit STN(s):001 TO: PANASONIC abc@panasonic.com PANASONIC Transmits actual document size (without reduction). Reduces LEDGER size document to B4 size or to A4/Letter before transmission. (According to the Fax Parameter No. 141 (LAN XMT Reduction) setting, see Table below)
  • Page 133: Returned Email

    Content-Type: image/tiff Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="image.tif" Content-Description: image.tif X-Mailer: Internet FAX, MGCS Date: THU, dd MMM yyyy 14:49:00 +0900 From: "Panasonic Machine" <fax@nwpc31.rdmg.mgcs.mei.co.jp> Subject: IMAGE from Internet FAX To: error@nwr39.rdmg.mgcs.mei.cp.jp MMM-dd-yyyy 14:49 iFAX Sending Documents via LAN (unrecoverable error)
  • Page 134: Using A Mailing List

    Sending Documents via LAN Using a Mailing List Using a Mailing List stored in the mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation. Ask your Network System administrator for information on how to utilize the Mailing List.
  • Page 135: Receiving Documents Via Lan

    Receiving Documents via LAN General Description Your machine offers you a choice to receive Fax documents unattended (by default) or manually over regular telephone lines. Your machine also offers the same choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server.
  • Page 136 • You can download the TIFF-F Image Viewer into your PC from the following URL addresses: http://panasonic.co.jp/pcc/en/ • License agreement of Panasonic’s TIFF-F Image Viewer application You must carefully read the license agreement before installing the TIFF-F Image Viewer application on your PC.
  • Page 137: Receiving Email From A Pop Server

    "/" and an asterisk ("*"), the first number corresponds to (DP-2310/3010) and the second number corresponds to (DP-3510/4510/6010). Receiving Documents via LAN Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 09/04* Key Operator Mode Function Mode Input Identification Code COPIER SETTINGS PRINTER SETTINGS...
  • Page 138 Receiving Documents via LAN Receiving Email from a POP Server Input identification code and press Press Parameter. (See page 192) 146 POP Timer Press the keypad and press Enter the desired retrieval interval time (0 to 60 minutes) from the keypad and press If you make a mistake, press enter the correct value.
  • Page 139 Receiving Email from a POP Server Select the desired setting and press Select the desired setting and press To return to standby. 1. When an unsupported file attachment is received, an error message is printed to inform you NOTE that the file attachment could not be printed. 2.
  • Page 140: Unattended Reception From The Pop Server

    Receiving Documents via LAN Receiving Email from a POP Server Unattended Reception from the POP Server When the Fax Parameter No. 146 (POP TIMER) is set to a value between 1 and 60 minutes, and Fax Parameter No. 147 (AUTO POP Receive) is set to "2:Valid", the machine will query the POP server at the specified interval for new mail.
  • Page 141: Program Keys

    01 Program Keys Program Keys Select An Item 00 Print Program List 01 Group Dial 02 Program Dial 03 Modify Group Dial 04 Delete Program/GRP Manual POP RCV Enter Account Name Manual POP RCV Enter Key Name POP1 COPIER SETTINGS PRINTER SETTINGS...
  • Page 142 Program Keys Setting the POP Email Retrieval Key Enter the POP key name (up to 15 characters) and press (By default, the POP key name is the first 15 characters of the POP user name. If you do not want to change it, press Enter the POP password (up to 10 characters) and press 1 1 1 1 Select whether to delete the retrieved POP email from the POP server and...
  • Page 143: Using The Pop Email Retrieval Key

    Using the POP Email Retrieval Key To retrieve your Email from the POP Server by using the Program Key, follow the procedure below. Make sure that the FAX/EMAIL lamp is ON. If not, press Press the Program key programmed for POP Retrieval Key. Ex: POP1 If the POP User Account Name is not entered in the Program Key, enter the POP User Name (up to 40 characters).
  • Page 144 If POP server received new mail, the machine will display the number of mails on the server, then receive and print the email. NOTE POP RCV No New Mail AFRICA APOLLO BRAZIL On Line(LAN) abc@panasonic.com AFRICA APOLLO BRAZIL Memory RCV'd Doc * Printing * AFRICA APOLLO BRAZIL 1.
  • Page 145: Sender Selection

    Input identification code and press Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 09/04* Key Operator Mode Function Mode Input Identification Code Function Mode: FAX/EMAIL Select An Item 00 User Parameters 01 Fax Parameters COPIER SETTINGS PRINTER SETTINGS...
  • Page 146 P A N A S O N I C to scroll the display to the desired Fax 01 Fax Parameters and enter the Fax Parameter number directly from 01 Fax Parameters START Sender Selection 00 PANASONIC No.01 Enter Name SPACE No.01 Enter Email Address Fax Parameters...
  • Page 147 Setting the Sender Selection Enter an email address to be printed on the "From" field of the email message (max. 60 characters) and press Ex: abc@panasonic.com To record another User Name, repeat Steps 6 to 8. To return to standby, press NOTE 1.
  • Page 148: Sending Document With Sender Selection

    The document is sent as an email message with the selected user name and/ or email address appearing in the "From" field of the email message. NOTE Select Sender 00 PANASONIC 01 SALES DEPT to scroll the display to select the User Name that you want to No.01 SALES DEPT sales@panasonic.com...
  • Page 149: Printing The Sender Selection List

    Printing the Sender Selection List The Sender Selection List can be printed out following the Fax Parameter List. To enable the printing of the Sender Selection List, change the setting of Fax Parameter No. 145 (SENDER SELECTION) to "Valid". (See page 195) Make sure that the FAX/EMAIL lamp is ON.
  • Page 150 User Name Email Address USER NAME Panafax Sales Panafax Service Panafax Accounting Panafax Engineering : 01-24 : Up to 25 characters : Up to 60 characters EMAIL ADDRESS sales@panasonic.com service@panasonic.com account@panasonic.com engneering@panasonic.com PANASONIC - ****** - 201 555 1212- *******...
  • Page 151: Inbound Routing

    Inbound Routing Setting the Routing Parameters Your machine can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line. To use this feature, the Fax Parameter No.
  • Page 152: Entering Address Book Dialing Numbers For Inbound Routing

    Inbound Routing Entering Address Book Dialing Numbers for Inbound Routing If the Inbound Routing parameters are set, an ITU-T sub-address and/or originator's Numeric ID (TSI frame information) can be programmed with each email address in Address Book numbers. 01 Add Telephone Number 02 Add EMAIL Address FAX/EMAIL SETTINGS 00 Address Book...
  • Page 153 Inbound Routing Add Telephone Number Enter Number 5551234_ Add EMAIL Address Enter Email Address abc@panasonic.com_ E P T Add Telephone Number Enter Name SALES DEPT_ Add Telephone Number Enter Key Name SALES DEPT_...
  • Page 154 Inbound Routing Entering Address Book Dialing Numbers for Inbound Routing Selecting whether to add favorite. then enter the sub-address (up to 20 characters). 1 2 3 4 5 6 7 then enter a Numeric ID (TSI) (up to 20 characters). 5 5 5 6 7 8 9 To return to standby, press NOTE...
  • Page 155: Fax Forward

    Input identification code and press Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 09/04* Key Operator Mode Function Mode Input Identification Code Function Mode: FAX/EMAIL Select An Item 00 User Parameters 01 Fax Parameters COPIER SETTINGS PRINTER SETTINGS...
  • Page 156 Fax Parameter number directly from 01 Fax Parameters START Fax Forward PANASONIC 5551234 PANASONIC 1. When the Fax Forward feature is set, the assigned address book station will be restricted from editing. Please change this function to "Invalid" when you would like to edit the telephone number or email address.
  • Page 157: Ifax Return Receipt

    Ifax Return Receipt General Description your machine automatically sends an Ifax Return Receipt to the sender confirming email reception from another Panasonic Internet Fax. To disable this feature, follow the steps below. FAX/EMAIL SETTINGS * Certain Parameter Numbers may differ between the DP-2310/3010 and DP- 3510/4510/6010 series.
  • Page 158 Fax Parameter number directly from 01 Fax Parameters START 1. Your machine sends the Ifax Return Receipt only when receiving from another Panasonic brand Internet Fax. It will not confirm email sent from a PC. (The default setting for this parameter is "2:Valid".)
  • Page 159: Relayed Transmission

    Relayed Transmission General Description The Internet Relayed Transmission feature can save you time and transmission costs if you need to send the same documents to multiple G3 fax machines. This is especially true if the transmissions are long distance. You can send documents to any G3 fax machine by using the Internet via a LAN from your machine to another Relay Station.
  • Page 160: Relay Network

    With this simple network using two Relay Stations, you can send a document with one operation to any combination of stations in the network via the London Relay Station and/or Singapore Relay Station. New York Email Address: ifax@newyork.panasonic.com Host Name: newyork...
  • Page 161 Table 2, 3 and 4 are sample settings for the Sample Network shown in Figure 1. Table : Sample Parameter and Address Book Dialing Number Table for New York (Originating Station) Telephone Number : 212 111 1234 Email Address(SMTP) : ifax@newyork.panasonic.com Host Name : newyork Relay XMT Password : usa-rly Station Name...
  • Page 162: Setting Up Your Machine As An Internet Relay Station

    (03): panasonic.com In the example above, the Relayed XMT Request will be accepted only from the email addresses that include the Domain Name of abc.co.jp, def.co.jp or panasonic.com. NOTE - Machine will not accept a Relay XMT request. - Machine will accept a Relay XMT request.
  • Page 163: Setting Up Your Machine For Relayed Transmission

    00 Address Book Address Book Select An Item 00 Print Address Book List 01 Add Telephone Number 02 Add EMAIL Address 03 Modify Station 04 Delete Station Add Telephone Number Enter Number Add Telephone Number Enter Number 396111234_ COPIER SETTINGS PRINTER SETTINGS...
  • Page 164 Relayed Transmission Setting Up Your Machine for Relayed Transmission then enter the station name by using the QWERTY keyboard. (up to 15 characters) CAPS then enter the key name (up to 15 characters). (By default, the key name is the first 15 characters of the station’s name. If you do not want to change it, press Select the favorite setting.
  • Page 165 Enter the Address Book station of the Relay Station that you want to assign to this End Receiving Station. LONDON RLY To record another User Name, repeat Steps 5 to 9. To return to standby, press Relayed Transmission Relay Station Relay Station LONDON RLY uk-rly@london.panasonic.co.uk LONDON RLY LONDON RLY STOP FAVORITE CANCEL...
  • Page 166: Sending Documents Via Internet Relay

    Relayed Transmission Sending Documents via Internet Relay Once you have recorded all the necessary parameters in your machine, you can send a document to one or multiple G3 fax machines automatically through the Internet Relay Station by using the procedure described below.
  • Page 167 1. If the Relay Station requires a special access number to get an outside line, enter that access NOTE number first then press full number. Relayed Transmission (Telephone number) [see note 1] uk-rly@london.panasonic.co.uk to enter a pause (represented by a "-") before entering the PAUSE...
  • Page 168 Assign a Relay Station by the following method. • Address Book Email Addressing LONDON RLY POLLING/ADV.COMM. LAN RELAY XMT LAN Relay Transmit Enter Relay Station AMERICA AFRICA APOLLO ASIA BRAZIL Relay Station STN(s):001 TO: LONDON RELAY uk-rly@london.panasonic.co.uk LONDON RLY to select the "FAX/EMAIL" mode. ANTARTICA BERLIN...
  • Page 169 2. The "#" character is not available for the email address of the relay station. Relayed Transmission after each station is entered. (Up to LAN Relay XMT STN(s):001 TO: STOCKHOLM 4681111234 ROMA SG-RELAY STOCKHOLM SYDNEY (Telephone number) [see note 1] uk-rly@london.panasonic.co.uk to enter a pause (represented by a "-") before entering the PAUSE SINGAPORE...
  • Page 170: Sending Document(S) From A Pc To A G3 Fax Machine

    The Internet Relay Station (your machine) must be properly setup with all the required parameters. To send a Relayed Transmission from your PC using your email application, follow the example below. Ex: In the "To:" box of your email application, type the following: sg-rly#81331111234@singapore.panasonic.co.sg sg-rly#*001@singapore.panasonic.co.sg • Relay XMT Password: •...
  • Page 171 A TIFF Converter software is used on your PC to convert document(s) into a "TIFF" file format, which allows the Internet FAX to receive the document as an attachment to an email. When you are sending a detailed graphic document(s) to a Panasonic Internet Fax, you can specify 600 dpi resolution for better clarity.
  • Page 172: Printouts And Reports

    : 3-digit number represents the number of pages successfully transmitted. 1. If you transmit through more than one Relay Station, you will receive a separate Result Report. END=MMM-dd 15:00 (10) PAGES DURATION 001/001 00:00:15 001/001 00:00:15 - PANASONIC - - ****** - 201 555 1212 - *******...
  • Page 173 Printouts and Reports Sample Relayed Transmission Notification Email to a Manager MMM, DD, yyyy Explanation of Contents Email address of the sender's Internet Fax (Your machine) or PC End Receiving Station's G3 fax telephone number(s) Relayed Transmission...
  • Page 174 memo...
  • Page 175: Setting Your Machine

    SCANNER SETTINGS 09/04* Key Operator Mode Function Mode: FAX/EMAIL Select An Item 00 User Parameters 01 Fax Parameters 006 Dialing Method Fax Parameters Select And Press OK Dialing Method Tone COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code Pulse...
  • Page 176 Setting the Dialing Method (Tone or Pulse) General Description...
  • Page 177: Adjusting The Volume

    Adjusting the Volume General Description You can adjust the monitor volume on your machine. The built-in speaker enables you to hear the dial tone, dialing signals, and busy tone. Setting the Monitor Volume Make sure that the FAX/EMAIL lamp is ON. If not, press You will hear the dial tone through the speaker.
  • Page 178: User Parameters

    Input identification code and press Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 09/04* Key Operator Mode Function Mode: FAX/EMAIL Select An Item 00 User Parameters 01 Fax Parameters COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code...
  • Page 179 Setting the User Parameter 00 User Parameters 01 Logo Enter your LOGO (max. 25 characters and digits) by using the QWERTY Keyboard. CAPS P A N A S O N I C If you make a mistake, use the incorrect character, press 02 Character ID User Parameters User Parameters...
  • Page 180 User Parameters Setting the User Parameter Enter your Character ID (max. 16 characters and digits) by using the QWERTY Keyboard. CAPS If you make a mistake, use the incorrect character, press Enter your ID (max. 20 digits) by using the keypad and enter a space between numbers.
  • Page 181 Setting the User Parameter 1. The current Date & Time must be set because it is required by the Telephone Consumer Act of NOTE 1991. (For details, see FCC NOTICE at the end of this User's Guide) 2. Your Company Name or your name must be set because it is required by the Telephone Consumer Act of 1991.
  • Page 182: Address Book

    00 Address Book Address Book Select An Item 00 Print Address Book List 01 Add Telephone Number 02 Add EMAIL Address 03 Modify Station 04 Delete Station Add Telephone Number Enter Number Add EMAIL Address Enter Email Address COPIER SETTINGS PRINTER SETTINGS...
  • Page 183 (As for the rest, it is the same procedure of the add Email address as the Telephone number.) Address Book Add Telephone Number Enter Number 5551234_ Add EMAIL Address Enter Email Address abc@panasonic.com_ E P T Add Telephone Number Enter Name SALES DEPT_...
  • Page 184 Address Book Adding Address Book Dialing Numbers then enter the key name (up to 15 characters). (By default, the key name is the first 15 characters of the station’s name. If you do not want to change it, press To record another number repeat steps 3 to 8. To return to standby, press Add Telephone Number Enter Key Name...
  • Page 185: Editing The Address Book

    If you have to change or erase any of the Speed dialing numbers, follow the steps below. To change the settings of a Speed dialing number FAX/EMAIL SETTINGS 03 Modify Station Select the station you wish to change. PANASONIC Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS...
  • Page 186 Address Book Editing the Address Book then enter a new telephone number. (See note 1) (up to 36 digits including pauses and spaces) 9 PAUSE 5 5 5 then enter a new station name. (See note 1) CAPS then enter a new key name. (See note 1) CAPS MONITOR 3 4 5 6 P A N A F A X...
  • Page 187 Editing the Address Book To return to standby, press NOTE 1. If you make a mistake, use then CLEAR 2. The Address Book cannot be changed or erased until the communication has finished. To change or erase the settings, cancel the communication first by Edit File Mode. (See page 105) STOP to move the cursor beyond the incorrect number, press...
  • Page 188 04 Delete Station Subject Delete Station Select Address FAX from Mr. Jones And Press OK AFRICA AMERICA APOLLO ASIA BRAZIL Delete Station SALES DEPT 9-555 3456 SALES DEPT COPIER SETTINGS PRINTER SETTINGS PROGRAM/ FAVORITE GROUP ANTRATICA BERLIN CANCEL PROGRAM/ FAVORITE GROUP CANCEL...
  • Page 189 Editing the Address Book To return to standby, press 1. If the Address Book Station has been used for a communication reservation, the settings NOTE cannot be changed or erased until the communication has finished. To change or erase the settings, cancel the communication first by Edit File Mode. (See page 105) Delete Station SALES DEPT...
  • Page 190: Customizing Your Machine

    Input identification code and press Function Mode Select A Function GENERAL SETTINGS FAX/EMAIL SETTINGS SCANNER SETTINGS 09/04* Key Operator Mode Function Mode: FAX/EMAIL Select An Item 00 User Parameters 01 Fax Parameters Other COPIER SETTINGS PRINTER SETTINGS Function Mode Input Identification Code...
  • Page 191 Setting the Fax Parameters Press 01 Fax Parameters Parameter. (See pages 192 to 197) 004 Stamp Press 01 Fax Parameters the keypad and press Enter the new setting value. To set another parameter, press to return to standby. STOP NOTE 1.
  • Page 192: Fax Parameter Table

    Customizing Your Machine Fax Parameter Table * = Factory default setting Parameter Contrast Resolution Original Stamp Memory Dialing Method Header Print Header Format RCV'D Time Print Comm. Journal Auto Journal Print File Acceptance Report Setting 1 (Lightest) Setting the home position for the CONTRAST. ---- *4 (Normal) ----...
  • Page 193 Fax Parameter Table * = Factory default setting Parameter Setting Receive Mode Manual *Auto Substitute Receive Invalid *Valid Print Reduction Fixed *Auto Reduction Ratio ---- 100% Polling Password (----) Polled File Save *Invalid Valid Stamp at MEM. XMT Invalid *Valid Incomplete File Save *Invalid Valid...
  • Page 194 Selecting whether the machine performs selective reception. (See page 94) Valid (----) Setting the password for Remote Diagnostic Mode. Please ask your Panasonic Authorized Dealer for details. (----) Setting a 20-digit password for secured sub-address communication. *Invalid Selecting whether the machine performs Fax Forwarding to the specified destination.
  • Page 195 Setting the number of digits for detecting a Fax Telephone number. Upon detecting the specified number of digits, the machine will automatically switch to the FAX Mode when it is in the Copier Mode. Selecting whether the machine performs LAN Relay XMT Request.
  • Page 196 Customizing Your Machine Fax Parameter Table * = Factory default setting Parameter Email Header Format Sub-address Routing TSI Routing Routing Header Format Print Routed Document Print Forward Document Transaction Journal PC Remote Update Default Domain TIFF Viewer URL Routing Header IFax XMT Header (Email only) Setting...
  • Page 197 Fax Parameter Table * = Factory default setting Parameter Setting SMTP Authentication *Invalid Valid POP Before SMTP *Invalid Valid Direct IFax XMT *Invalid Valid Delivery Notice APOP Authentication *Invalid Valid XMT File Format *TIFF (Only for DP2310/3010) Send Comm. JNL *Print Email Both...
  • Page 198 memo...
  • Page 199: Printout Journals And Lists

    Printout Journals and Lists Journals and Lists General Description To help you maintain records of the documents you sent and received, as well as lists of the numbers you record, your facsimile machine is equipped to print the following journals and lists: Transaction Journal, Individual Transmission Journal, Communication Journal, Address Book List, Program List, Fax Parameter List, File List.
  • Page 200 Journals and Lists Transaction Journal Date & Time MM-dd 10:00 Type of Communication XMT : Transmission RCV : Reception POL : Polling PLD : Polled FWD : Fax Foward NOTE File Number No.001 p001 5551234 Received ID, Recorded name, Dialed telephone number or email address 1.
  • Page 201 1. Email transmisssion sent to multiple locations is recorded as a single transaction on the NOTE Journal. Journals and Lists (10) IDENTIFICATION DATE MMM-dd TEST MMM-dd fax@nwfax1 MMM-dd fax@panasonic.com MMM-dd MMM-dd MMM-dd MMM-dd TEL XMT MMM-dd TEL XMT MMM-dd << CONTINUE >>...
  • Page 202 Journals and Lists Transaction Journal Explanation of Contents Printout date Printout time Journal number Communication result Number of pages transmitted or received File number Duration of communication Type of communication Remote station identification (10) Communication date (11) Communication Start time (12) Diagnostic (13) Own LOGO (14) Own ID number...
  • Page 203: Communication Journal (Comm. Journal)

    [ACCOUNTING] ACCOUNTING DEPT. BUSY 021 111 1234 ************************************* - HEAD OFFICE Journals and Lists START=MMM-dd 14:50 END=MMM-dd 15:00 PAGES 001/001 001/001 000/001 000/001 - PANASONIC - - ****** - 201 555 1212 - ******* (10) DURATION 00:01:30 00:01:25 00:01:45 00:00:00...
  • Page 204 Journals and Lists Communication Journal (COMM. JOURNAL) Explanation of Contents Indication of communication mode Start time of communication End time of communication File number Station number Communication result Key name or mark Recorded name in the Address Book, direct dialing number, or email address Number of pages transmitted or received...
  • Page 205: Address Book List

    Address Book List To print a Address Book List of the telephone numbers and email addresses you have stored. Make sure that the FAX/EMAIL lamp is ON. If not, press MODE SETTING ADDRESS BOOK LIST to select the "FAX/EMAIL" mode. PRINT OUT Printout Select A Function...
  • Page 206 Jonesb@abcdefg.com 123456 John Smith 201 555 3456 4452 Jane Smith 201 555 1212 1212 Panafax1 panafax1@panasonic.com co.jp 4827 Panafax2 panafax2@panasonic.com co.jp 1773 Up to 15 characters Up to 15 characters Up to 60 characters (Email address) Book. Up to 20 digits...
  • Page 207: Group And Program List

    DELETE E-MAIL : Invalid ----- DELETE E-MAIL : Valid GROUP ----- [PANAFAX][PANASONIC] -PANASONIC - ***** - Up to 15 characters "GROUP" indicates that the Program key is programmed as a group key. "POP" indicates that the Program key is programmed as a POP access key.
  • Page 208: Fax Parameter List

    MODE JOURNAL PROGRAM LIST IND. XMT JOURNAL SELECTION (1 2 3 4 5 6 7) (STD Fine S-Fine) (Print Email Both) -PANASONIC - ***** - Current setting Standard setting Changed setting to select the "FAX/EMAIL" mode. MEMORY XMT ADDRESS BOOK...
  • Page 209: Problem Solving

    If copy is NG, clean the Document Scanning Area. Replenish the recording paper. Remove the misfed paper. (See the Operating Instructions for Copier) Make sure that there is paper in the Paper Cassette. Follow the instructions for loading paper.
  • Page 210 Troubleshooting Mode Communication No Unit Operation Symptom No dial tone 1. Check the connection of the telephone line. 2. Check the telephone line. 1. Check the connection of the telephone line. No auto answer 2. Check the Reception mode setting. 3.
  • Page 211: Information Codes

    Information Codes When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. Info. Meaning Code Document is misfeeding. Document paper is too long or jammed. Document length exceeds 78.8 inches (2 meters).
  • Page 212 Troubleshooting Information Codes Info. Code 492/493/ Communication error occurred while receiving. Telephone line disconnected. 501/502/ Communication error occurred using the internal V.34 Modem. 540/541/ Communication error occurred while transmitting. 542/ 543/544 Telephone line disconnected. 552/553/ Communication error occurred while receiving. 554/555 Sub-address transmission to a unit that has no Sub- address function.
  • Page 213 NOTE keep reoccuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. (For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Copier) )
  • Page 214: Verification Stamp

    Troubleshooting Verification Stamp The Verification Stamp contains ink. When the stamp mark appears faded or hard to see, the stamp should be replaced or refilled with ink. [For DP-3510/4510/6010] To remove the Stamp Open the ADF Input Tray. Open the Inner Cover with holding the green labeled tab. Lift up the ADF Tray.
  • Page 215 Verification Stamp 1. Please contact your local Authorized Panasonic Dealer to purchase a new stamp. NOTE 2. Stamp ink refills can be purchased from a stationary store. Use blue Shachihata" X" Stamp ink (No. 22113) or its equivalent. Troubleshooting 1. Remove by pulling the Stamp Assembly upward.
  • Page 216 Verification Stamp Order No.: Reinstall the Stamp Assembly. 1. Please contact your local Authorized Panasonic Dealer to purchase a new stamp. 2. Stamp ink refills can be purchased from a stationary store. Use blue Shachihata" X" Stamp ink (No. 22113) or its equivalent.
  • Page 217: Checking The Telephone Line

    Checking the Telephone Line If you do not hear a dial tone when the your machine (No automatic receive). Troubleshooting key is pressed or the incoming call does not ring on MONITOR Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company.
  • Page 218 memo...
  • Page 219: Appendix

    Appendix Specifications [ For G3 Facsimile ] Compatibility ITU-T Group 3 Coding Scheme JBIG, MH, MR, MMR (Conforms to ITU-T Recommendations) Modem Type ITU-T V.34, V.17, V.33, V.29, V.27 ter and V.21 Modem Speed 2,400 - 33,600 bps Document Size Ledger/Legal/Letter/Letter-R/Invoice/Invoice-R Scanning Method Sheet Feeding with CCD type image sensor...
  • Page 220 Specifications [ For Internet Fax (Email) ] Standard Compliance Connector Interfaces Compatibility Communication Protocol File Format Email Receiving Width 10Base-T Ethernet (IEEE 802.3), 100Base-TX Fast Ethernet (IEEE802.3u) 10/100 Base-TX port: RJ-45 IETF RFC 2305, ITU-T T.37 TCP/IP, SMTP, POP3. MIME TIFF MH [IETF RFC 2301 Profile S, F, J] PDF (DP-2310/3010 only) Maximum LEDGER size...
  • Page 221: Fcc Notice For User In Usa

    1-800-225-5329 (see Email: consumerproducts@panasonic.com Note: For Technical Support, please contact your Authorized Panasonic selling dealer. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 222: Fcc Notice For User In Usa

    This product will automatically "power down" after a specified period of non-use. The use of this reduce energy consumption and ultimately benefit the environment. The default functions can be adjusted depending on your office requirements. Please ask your authorized Panasonic dealer for more details. PANASONIC 2) LOGO ®...
  • Page 223: Notice To User In Canada

    Notice to User in Canada NOTICE Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
  • Page 224: Notice To User In Canada

    Notice to User in Canada Avis Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du service dans certaines situations.
  • Page 225: Glossary

    Glossary 10Base-T/100Base-TX An Ethernet standard for cable. The 10/100 refers to its 10/100 Mbps bandwidth, the base to single channel baseband, and the T to the Twisted pair. The cable uses two pairs of unshielded twisted wires. Access Code A 4-digit programmable access code that prevents unauthorized operation of your Fax. Address Book The ability to store full phone numbers or email addresses into the dialer and then utilizing a single keystroke to speed dial that number/email address in the future.
  • Page 226 Glossary DDD (Direct Distance Dialing) Default Gateway IP Address Deferred Polling Deferred Transmission Delivery Notice Department Code Direct Dialing Direct SMTP Directory Search Dialing Allows you to dial a full telephone number or email address by searching the station's name Directory Sheet DNS (Domain Name Server)
  • Page 227 Example: Your machine's email address is: Fax@fax01.panasonic.com In the example above "fax01" is the host and "panasonic.com" is the domain. A programmable address of up to 20 digits identifying your machine. Image Memory Capacity This signifies the amount of memory available in your unit capable of storing pages of documents.
  • Page 228 Glossary Information Code Initial Sending Station Internet Intranet IP Address ISP (Internet Service Provider) ITU-T ITU-T Image No.1 Journal Key Name Keypad LAN (Local Area Network) LDAP LOGO MAC Address Mail Gateway IP Address Mailing List Manual Reception MAPI A code that is internally generated by your Fax stating a specific operational error or machine failure.
  • Page 229 Documents too long to be reduced are automatically printed on two pages with approximately 13 mm overlap. Panasonic Super An electronic image enhancement (Panasonic Super Smoothing) that will create a particular Smoothing pattern for the improvement of copy quality. ®...
  • Page 230 Glossary Print Reduction Modes Program Keys Protocol PSTN Qwerty Keyboard Receiving Password Relay Address Relay Network Relay Station Relay Transmission Report Relayed Transmission Resolution Rotation XMT Router (Gateway) Selective Reception Sender Selection Server Sleep Mode The methods used to determine how an incoming document will be reduced to print onto the paper loaded in your machine.
  • Page 231 SMTP (Simple Mail This is the main communication protocol used to send and receive email on the Internet. Transfer Protocol) Station Name Alphanumeric ID which can be programmed for each phone number or email address location in the Address Book. Stored Documents Documents that have been scanned and now are stored in your machine's memory.
  • Page 232: Itu-T Image No. 1

    ITU-T Image No. 1 All specifications are based on the ITU-T Image No. 1 (The sample shown below is not to scale).
  • Page 233: Index

    Activating the Department Code Feature ... 96 Adding Telephone Numbers ... 182 Address Book... 182 Address Book Email Addressing ... 128 Address Book List ... 206 APOP ... 197 Automatic Document Feeder ... 19 Automatic Reception ... 34 Automatic Reduction ... 36 Batch Transmission...
  • Page 234 Index Receive To Memory...85 Received Time Print...192 Receiving Documents via LAN ...135 Receiving Password ...81 Redialing ...33 Reduction Ratio ...193 Relay Network...160 Relay XMT Report (COMM. JOURNAL)...172 Relayed Transmission ...159 Resolution ... 21 Retry an Incomplete File ...108 Returned Email ...133 RINGER VOLUME...194 Rotated Transmission ...29 Rotation XMT ...194...
  • Page 236 PANASONIC MACHINE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PANASONIC DIGITAL DOCUMENT COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,...

This manual is also suitable for:

Dp-4510Dp-3010Dp-6010Dp-3510

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