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Related Manuals for Philips HearLink BTE SP
Summary of Contents for Philips HearLink BTE SP
- Page 1 HearLink Behind-the-Ear Hearing Aids BTE SP, BTE UP Instructions for Use...
- Page 2 Model overview This booklet is valid for the HearLink 020 family in the following hearing aid models: BTE SP (Battery size 13) BTE UP (Battery size 675) FW 1.0 HearLink 7020 GTIN: (01) 05714464003051 (HEB7021, HEB7022) HearLink 3020 GTIN: (01) 05714464003068 ...
- Page 3 Ensure you read this booklet carefully, including the Warnings section. This will help you get the most benefit from your hearing aid. More information is available on www.hearingsolutions.philips.com Your hearing care professional has adjusted the hearing aids to meet your needs. If you have additional questions, contact your hearing care professional.
- Page 4 Intended use Intended use The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive, or mixed type ranging from a mild (30 dB HL*) to profound (107 dB HL*) degree of hearing loss, with an individual frequency configuration.
- Page 5 IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional.
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Page 6: Table Of Contents
Table of contents About Hearing aid parts and functions Identify left and right hearing aid MultiTool for handling batteries and cleaning Getting started Turn the hearing aid ON and OFF When to replace the battery How to replace the battery Daily use Put on the hearing aid Caring for the hearing aid... - Page 7 Wireless accessories Other options Tamper-resistant battery drawer Warnings General warnings More info Troubleshooting Water and dust resistant (IP68) Conditions of use Technical information Australia only Warranty Your individual hearing aid settings Sound and LED indicators...
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Page 8: Hearing Aid Parts And Functions
Hearing aid parts and functions Microphone openings LED (optional) Sound in Program, volume, and battery status Earhook Double program button Tube Change volume Brings sound and mute into the ear Program button Mould Change program, Holds the flight mode hearing aid in the ear Nail grip Open the battery... - Page 9 The handling of BTE SP and BTE UP is the same. Therefore the illustrations in this booklet only show the BTE SP.
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Page 10: Identify Left And Right Hearing Aid
Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they may be programmed differently. You can find left/right colour indicators in the battery drawer. Indicators can also be found on the moulds. A BLUE indicator marks the LEFT hearing aid A RED indicator marks the... -
Page 11: Multitool For Handling Batteries And Cleaning
MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, please contact your hearing care professional. -
Page 12: Turn The Hearing Aid On And Off
Turn the hearing aid ON and OFF The battery drawer is used to turn the hearing aid ON and OFF. To save battery life, make sure your hearing aid is turned OFF when you are not wearing it. When you turn ON the hearing aid, it will play a jingle. When you turn it OFF, it will play four descending tones. -
Page 13: When To Replace The Battery
When to replace the battery When it is time to replace the battery, you will hear three alternate tones repeated in moderate intervals until the battery runs out. Three alternate tones* Four descending tones = The battery is running low = The battery has run out Battery tip Keep a spare battery with you at all times to ensure your hearing aid... -
Page 14: How To Replace The Battery
How to replace the battery 1. Remove 2. Uncover 3. Insert Fully open the battery Remove the sticky label Insert the new battery drawer. Remove the from the side of the into the battery drawer. battery. new battery. Make sure the + side is facing up. - Page 15 4. Close MultiTool The MultiTool can be used to change Close the battery drawer. The hearing aid will play a jingle through the the battery. Use the magnetic end to earpiece. remove and insert batteries. Hold the earpiece close to your ear to The MultiTool is provided by your hear the jingle.
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Page 16: Put On The Hearing Aid
Put on the hearing aid Step 1 Step 2 The mould is Gently pull your ear Place the hearing aid behind your ear. customised for you and outwards and press the fits your ear shape. The mould in the direction moulds are unique for of the ear canal, the left or the right ear. -
Page 17: Caring For The Hearing Aid
Caring for the hearing aid When handling the hearing aid, hold it over a soft surface to avoid damage in case you drop it. Clean the microphone openings Microphone openings Use the brush of the MultiTool to carefully brush debris away from the openings. - Page 18 Clean the mould Replace the tube The mould should be cleaned The tubing between the mould and regularly. Use a soft cloth to clean the hearing aid should be replaced its surface. Use the MultiTool wire if it becomes yellow or stiff. Consult loop to clean the opening.
- Page 19 Wash the mould Step 1 Step 2 Step 3 Make sure you are Disconnect the tube Wash the mould and able to identify which and mould from the tube using mild soap. mould is for which hook. Hold the hook Rinse and dry completely hearing aid before fi rmly when pulling off...
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Page 20: Flight Mode
Flight mode When flight mode is activated, Bluetooth® is turned OFF. The hearing aid will still be working. Pressing the push-button on one hearing aid will activate flight mode on both hearing aids. Optional LED When flight mode is activated, the LED continuously flashes green, orange and orange. -
Page 21: Optional Features And Accessories
Optional features and accessories The features and accessories described in the following pages are optional. Please contact your hearing care professional for more information about features and accessories. If you experience difficult listening situations, a special program may be helpful. These are programmed by your hearing care professional. Writedownanyhearingsituationsinwhichyoumayneedhelp. -
Page 22: Change Program
Change program Your hearing aid can have up to four different programs. You will hear one to four tones when you change program depending on the program. Optional LED The number of green flashes indicates the selected program. Press the push-button to switch between programs. -
Page 23: Change Volume
Change volume The volume button allows you to adjust the volume. You will hear a beep when you increase or decrease the volume. Optional LED A green flash confirms a change of volume. A long green flash indicates that start-up volume has been reached. An orange flash will appear when you reach the minimum or maximum level. -
Page 24: Mute Your Hearing Aids
Mute your hearing aids Use the mute function if you need to turn off the sounds temporarily, while wearing the hearing aid. The mute function only mutes the microphones on the hearing aid. Optional LED Continues orange and green flashes indicate mute. To mute the hearing aid Press either end of the volume button for at least four seconds. -
Page 25: Use The Hearing Aid With Iphone And Ipad
For assistance in using these products with your hearing aids, contact your hearing care professional or visit: www.hearingsolutions.philips.com/en-au/hearing-aids/connectivity To see how to pair your hearing aid with your iPhone, visit: www.hearingsolutions.philips.com/en-au/support/how-to-faq/ For information on compatibility, visit: www.hearingsolutions.philips.com/en-au/compatibility... -
Page 26: Wireless Accessories
Wireless accessories As an enhancement to your wireless hearing aids, a range of accessories is available. These can enable you to hear and communicate better in many everyday situations. AudioClip Remote Control A device that can be used as A device that lets you change remote microphone and hands-free program, adjust volume, or mute headset when paired to your... - Page 27 For more information visit www.hearingsolutions.philips.com/en-au or contact your hearing care professional. Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of...
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Page 28: Other Options
Other options Telecoil Direct Audio Input (DAI) Telecoil can help you Allows your hearing aid to receive hear better when using signals directly from external a phone with a built-in sources such as TV, radio, music loop or when in buildings with players, etc. - Page 29 Allows you to receive speech or audio signals directly to your hearing aid from a dedicated transmitter. For more information, please contact your hearing care professional.
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Page 30: Tamper-Resistant Battery Drawer
Tamper-resistant battery drawer To keep the battery out of reach of infants, small children, and people with learning difficulties, a tamper-resistant battery drawer should be used. IMPORTANT NOTICE Avoid excessive force when opening the battery drawer in the locked position. Do not force the battery drawer beyond its fully opened position. - Page 31 Lock the battery Tool to unlock the Unlock the battery drawer battery drawer drawer Close the battery door Use this small Insert the tip of the tool completely and make tool provided by into the small hole at sure it is locked. your hearing care the back of the battery professional.
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Page 32: General Warnings
General warnings Usage of hearing aids For your personal safety and to ensure correct usage, you should familiarise yourself Hearing aids should be used only as fully with the following general warnings directed and adjusted by your hearing before using your hearing aids. Consult your care professional. - Page 33 Children under 36 months must always Therefore, do not use BTE UP in use a hearing aids with a tamper-resistant environments with danger of explosions e.g. battery drawer. Talk to your hearing care mines, oxygen rich environments or areas professional about the availability. where flammable anaesthetics are handled.
- Page 34 General warnings Cochlear implants The exposure values are well below international accepted safety limits for If you are using a cochlear implant (CI) on SAR, induced electromagnetic power and one ear and a hearing aid on the other voltages into the human body defined ear, make sure to always keep your CI at in the standards for human health and least at a 1 centimetre (0,4 inches) distance...
- Page 35 X-ray/CT/MR/PET scanning, electrotherapy Power hearing aids and surgery Special care should be exercised in selecting, Remove your hearing aids before X-ray fitting, and using hearing aids where examinations and CT/MR/PET scans, the maximum sound pressure capability electrotherapy, surgery, etc. as your exceeds 132 dB SPL (IEC 60318-4 / IEC 711) hearing aids may be damaged when as there may be a risk of impairing the...
- Page 36 General warnings Connection to external equipment Interference The safety of the hearing aids, when The hearing aids have been connected to external equipment (with thoroughly tested for interference, an auxiliary input cable and/or with USB in accordance with the most stringent cable and/or directly), is determined by international standards.
- Page 37 Modification of hearing aids is not allowed Changes or modifications not expressly approved by the manufacturer will void the warranty of the equipment. WARNING New and used button/coin batteries are hazardous and should be kept away from children. Button/coin batteries can cause severe or fatal injuries in 2 hours or less if swallowed or placed inside any part of the body.
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Page 38: Troubleshooting
Troubleshooting Symptom Possible causes Dead battery No sound Clogged mould Microphones muted Clogged sound outlet Intermittent or Moisture reduced sound Dead battery Mould inserted incorrectly Squealing noise Earwax accumulated in ear canal Ear has grown If your hearing aid plays 8 beeps, 4 times consecutively, and/or repeatedly Beeping/orange flashes orange 4 times with small pauses, your hearing aid needs a microphone flashes (optional) - Page 39 Contact your hearing care professional 1) Unpair your hearing aid. 2) Turn Bluetooth off and on again. 3) Open and close battery drawer on hearing aid. 4) Re-pair hearing aid (visit www.hearingsolutions.philips.com/en-au/support/how-to-faq/). If none of the above solutions work, consult your hearing care professional.
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Page 40: Water And Dust Resistant (Ip68)
Water and dust resistant (IP68) Your hearing aid is dust tight and 1. Gently wipe off any water protected against ingress of water, which 2. Open the battery drawer, remove means it is designed to be worn in all daily the battery, and gently wipe off life situations. -
Page 41: Conditions Of Use
Conditions of use Operating Temperature: +1°C to +40°C (34°F to 104°F) conditions Humidity: 5% - 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation Temperature and humidity shall not exceed the below limits and storage for extended periods during transportation and storage: conditions Transportation: Temperature: -25°C to + 60°C (-13°F to 140°F) -
Page 42: Technical Information
(–12.20 dBμA/ft at a distance of 33 feet)). Additional information can be found in the Specification Guide on The hearing aids also contain a radio www.hearingsolutions.philips.com/en-au transceiver using Bluetooth Low Energy technology and a proprietary, short-range radio technology both operating at ISM band 2.4 GHz. - Page 43 Directive 2014/53/EU. SBO Hearing A/S Kongebakken 9 This medical device complies with Medical DK-2765 Smørum Device Regulation (EU) 2017/745. Denmark hearingsolutions.philips.com/doc SBO Hearing A/S Waste from electronic Kongebakken 9 equipment must be DK-2765 Smørum handled according to Denmark...
- Page 44 Australian Sponsor Audmet Australia Pty Ltd Suite 4, Level 4, Building B 11 Talavera Road North Ryde NSW 2113 More info About Getting started Daily use Options Warnings...
- Page 45 Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulation 2017/745.
- Page 46 Made for Apple badges The device is compatible with iPhone, iPad and iPod touch. Hearing loop This logo incorporates the universal symbol for hearing assistance. The “T” signifies that a hearing loop is installed. Radio Frequency (RF) transmitter Your hearing aid contains an RF transmitter. Global Trade Item Number A globally unique 14-digit number used to identify medical device products including GTIN...
- Page 47 Indicates a carrier that contains unique device identifier information. REACH Declaration REACH requires Philips Hearing Solutions to provide chemical content information for Substances of Very High Concern (SVHC) if they are present above 0.1% of the article weight. Recent information can be found on the website...
- Page 48 International warranty Your device is covered by an international legislation governing sale of consumer limited warranty issued by the goods. Your hearing care professional may manufacturer for a period of 12 months have issued a warranty that goes beyond from the date of delivery to you. This the clauses of this limited warranty.
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Page 49: Australia Only
Australia only The rights given under this warranty are Australian customers should contact in addition to other rights and remedies SBO Hearing at under a law in relation to the good or 629 Nudgee Road, Nundah, QLD 4012. services to which the warranty relates to. Telephone: 1800 430 977 if you have any Our goods come with guarantees that questions regarding this warranty. -
Page 50: Warranty
Warranty Certificate Name of owner: _________________________________________________________________ Hearing care professional: _________________________________________________________ Hearing care professional’s address: ________________________________________________ Hearing care professional’s phone: _________________________________________________ Purchase date: ___________________________________________________________________ Model left: _________________________ Serial no.: ____________________________________ Model right: _______________________ Serial no.: ____________________________________ More info About Getting started Daily use Options Warnings... -
Page 51: Your Individual Hearing Aid Settings
Your individual hearing aid settings Tobefilledoutbyyourhearingcareprofessional. Settings overview for your hearing aid Left Right Change volume Change program Mute Volume control indicators Beeps at min/max volume Beeps when changing volume Beeps at start-up volume Battery indicators Low battery warning... -
Page 52: Sound And Led Indicators
Sound and LED indicators Different sounds and LED lights indicate the hearing aid status. The different indicators are listed on the following pages. Your hearing care professional can set sound and LED indicators to match your preferences. Program When to use Sound 1 tone 2 tones... - Page 53 ON/OFF Sound LED comments Shown one time Jingle Volume Sound Start-up volume 2 beeps Minimum/maximum Shown one time 3 beeps volume Volume up/down 1 beep Continuous or repeated Descending Mute three times tone Ascending Unmute tone Long green flash Green flash Orange flash Continues on next page...
- Page 54 LED comments Accessories Sound FM and wireless 2 different tones programs Continuous or repeated three times FM and wireless 2 different tones programs LED comments Flight mode Sound Flight mode active Short jingle Continuous or repeated three times Flight mode inactive Short jingle Long green flash Green flash...
- Page 55 Warnings Sound LED comments Continuously 3 alternate Low battery flashing tones 4 descending Battery shut down tones Microphone service 8 beeps repeated Repeated four times check needed 4 times Orange flash Long orange flash...
- Page 56 Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by or for and is sold under the responsibility of SBO Hearing A/S, and SBO Hearing A/S is the warrantor in relation to this product.