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Troubleshooting for Wireless LAN
Question: Why can't I detect the access point on my computer?
•
Confirm the access point is powered on.
•
Confirm the antenna indicator is on.
•
Restart your computer.
•
Confirm your computer is enabled for the wireless LAN.
•
Detect the access point by following the steps below:
1.
Click start – My Computer.
2.
Select My Network Places in Other Places; then, View network connections in
Network Tasks. Network Connections dialog box appears.
3.
Right-click Wireless Network Connection; then, click Disable.
4.
Right-click Wireless Network Connection; then, click Enable.
•
When you have more than one access points, your computer may be connected to
other than right one you want to access. Follow the steps bellow.
1.
Right-click ( ) icon on the taskbar; then, click View Available Wireless
Networks.
2.
Select the desired network in the Available networks list; then, click Connect
button.
Question: Why can't I connect to the network via an access point?
•
Confirm Any available network (access point preferred) is selected in Networks to
access of Advanced dialog box. (To open Advanced dialog box, refer to
Communicating with Other Computers section on page 8.)
•
Confirm the ESSID of your computer matches the ESSID of the access point you
want to communicate with.
•
Confirm the WEP key is correctly entered if the WEP security of the access point is
enabled.
Question: Why can't I communicate with other computers with a wireless
LAN?
•
Confirm each computer is enabled for wireless LAN.
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