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Troubleshooting
2.
Click the Hardware tab; then, Device Manager.
3.
Double-click the device you cannot use and confirm Use this device (enable)
appears in the Device usage field.
Why can't I produce sound?
•
Click or double-click the speaker symbol on the taskbar and check the Windows
volume.
•
If you press the APM button and select the mode where the Audio is Mute, the
sound turns off.
Why can't I turn off my computer?
•
Follow the instructions on Why doesn't the keyboard or the glide pad function?
Why is the background white?
•
If you press the APM button and select the mode where the Wallpaper is white, the
screen background change to white.
Why is my computer so hot?
•
When charging the battery pack, its surrounding area or the front of the keyboard
may become hot, but this is not a problem.
Why can't I record the sound from the microphone?
•
Follow the instructions below:
1.
Double-click the speaker symbol on the taskbar.
2.
Click Options and select Properties.
3.
From the Mixer device pull down menu, select Realtek HD Audio input and then,
click OK.
4.
Confirm Select is checked in MicVolume of Recording Control dialog box.
5.
Close the Recording Control dialog box.
T-14
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