When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears
automatically. For some errors, a support code (error number) is also displayed.
Take the appropriate action described in the message.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
LCD:
For details on how to resolve errors with Support Codes, see
For details on how to resolve errors without Support Codes, see
List of Support Code for
Message (Support Code)
396
Error.
Appears.