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en-us_main.book.book Page 1 Friday, October 13, 2023 6:59 PM
Scan to see the online manual.
OWNER'S MANUAL
VACUUM CLEANER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
A9**********
www.lg.com
MFL71880950
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Rev.00_101323
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Related Manuals for LG A938KBGS
Summary of Contents for LG A938KBGS
- Page 1 Scan to see the online manual. OWNER'S MANUAL VACUUM CLEANER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH A9********** www.lg.com MFL71880950 Copyright © 2023 LG Electronics Inc. All Rights Reserved. Rev.00_101323...
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Page 2: Table Of Contents
14 OPERATION Getting Started Charging the Battery Using the Mop Nozzle Using the Nozzles and Tools 23 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis™ Function 26 MAINTENANCE Cleaning the Appliance Cleaning the Nozzle 32 TROUBLESHOOTING Before Calling for Service... -
Page 3: Important Safety Instructions
LG Electronics service center. • Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. - Page 4 • Never use the battery, adapter, and the charging station from other appliances with this appliance. Use only the battery and the charging station provided by LG Electronics. • Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
- Page 5 • If the product has been submerged, contact an LG Electronics service center or dealer for instructions before resuming use. • If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG Electronics customer information center.
- Page 6 • If the earth leakage breaker is tripped when the product is put on the charging station, immediately remove the appliance from the charging station. Contact an LG Electronics customer service center. • Use extra care when cleaning on stairs.
- Page 7 en-us_main.book.book Page 7 Friday, October 13, 2023 6:59 PM IMPORTANT SAFETY INSTRUCTIONS Disposal • Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for children. • Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play.
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Page 8: Caution Statements
en-us_main.book.book Page 8 Friday, October 13, 2023 6:59 PM IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of injury to persons, malfunction, or damage to the product or property when using the appliance, follow basic safety precautions, including the following: Operation •... -
Page 9: Installation
• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View †... - Page 10 en-us_main.book.book Page 10 Friday, October 13, 2023 6:59 PM 10 INSTALLATION NOTE • Use the vacuum cleaner only with the provided charging station. Using a charging station other than the one designed to be used with the vacuum cleaner may result in improper sealing of the product and failure to empty dust from the vacuum cleaner.
- Page 11 Mop Pads for General Cleaning Nozzles † Water Tank Filler NOTE • The mop pads, batteries, exhaust filter and the pre-filter will eventually need to be replaced. Contact an LG Electronics customer service center. † Universal Nozzle † Slim Hard Floor Nozzle †...
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Page 12: Storing The Accessories
• Dimensions are given for the assembled product body, extension pipe and nozzle. • Battery run time is the result of using a fully charged battery according to the LG Electronics test standard. Results may be different depending on actual use environment and period of use. - Page 13 en-us_main.book.book Page 13 Friday, October 13, 2023 6:59 PM INSTALLATION Storing the Tools Open the right door and insert the combination tool and the crevice tool Use the product to store the inlet and components storage. provided with the vacuum cleaner. The components may differ depending on the vacuum cleaner model.
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Page 14: Operation
Insert the fully charged battery into the accumulate on the appliance. Please contact an cavity at the bottom of the handle on the LG Electronics customer information center if product body. the problem persists. • Please use the product at normal room... - Page 15 • This indicator blinks when the appliance is • (A): Press and hold the + button for more connecting to the LG ThinQ application or than 3 seconds to activate Turbo mode from home Wi-Fi network, and the indicator lights either Normal or Power mode.
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Page 16: Charging The Battery
en-us_main.book.book Page 16 Friday, October 13, 2023 6:59 PM 16 OPERATION • As the product is charging, bars light up on combination tool or the crevice tool, if the battery level indicator to indicate the level either happens to be fitted. of charge. -
Page 17: Using The Mop Nozzle
• Do not use a soiled mop pad to clean floors. • Set the water adjustment button to the STOP position before carrying the appliance around with the mop nozzle attached. • Use only authorized LG Electronics mop pads. - Page 18 en-us_main.book.book Page 18 Friday, October 13, 2023 6:59 PM 18 OPERATION • Do not insert your hand between the rotating Open the water inlet cap on the side of the mop plates. Doing so may result in injury. water tank and fill the tank with water using the water tank filler •...
- Page 19 en-us_main.book.book Page 19 Friday, October 13, 2023 6:59 PM OPERATION for cleaning wood or other flooring that can be • Do not pull or stretch the rubber gasket on the damaged by too much water. water supply inlet. Doing so may tear or damage •...
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Page 20: Using The Nozzles And Tools
en-us_main.book.book Page 20 Friday, October 13, 2023 6:59 PM 20 OPERATION Pet Nozzle Set the pads in a well-ventilated area out of direct sunlight for at least 24 hours or until Use this nozzle for soft surfaces and pet hair completely dry. - Page 21 en-us_main.book.book Page 21 Friday, October 13, 2023 6:59 PM OPERATION Combination Tool Flexible Crevice Tool Can be used in either crevice mode or brush mode This tool is flexible and its length can be adjusted, for cleaning corners or small gaps where dust and making it especially useful for cleaning inside dirt gather.
- Page 22 en-us_main.book.book Page 22 Friday, October 13, 2023 6:59 PM 22 OPERATION Flexible Hose Extension Connect this flexible, extendable hose between the product body and the tools to clean hard to reach areas. • The flexible hose extension cannot be used with the nozzles.
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Page 23: Smart Functions
• Filter Cleaning Guide - Guide to cleaning the filters. Run the LG ThinQ app and sign in with your existing account or create an LG account to • Smart Diagnosis™ sign in. - Page 24 Press the Add a Product (+) button and select the appliance from the menu. Follow the instructions • The appliance supports 2.4 GHz Wi-Fi networks in the LG ThinQ app to connect the appliance. only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
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Page 25: Smart Diagnosis™ Function
LG ThinQ application. Address 111 Sylvan Avenue • Launch the LG ThinQ application and select the North Building Smart Diagnosis™ feature in the menu. Follow Englewood Cliffs, NJ 07632 the instructions provided in the LG ThinQ Email lg.environmental@lge.com... -
Page 26: Maintenance
en-us_main.book.book Page 26 Friday, October 13, 2023 6:59 PM 26 MAINTENANCE MAINTENANCE Cleaning the Appliance • If the inlets are not completely blocked, the foreign objects clogging alarm indicator may not light up. Before Cleaning the Appliance • If the sound of the appliance becomes loud or To maintain the optimum suction power, the the cleaning performance is poor, check for cyclonic mesh filter, the exhaust filter and the pre-... - Page 27 en-us_main.book.book Page 27 Friday, October 13, 2023 6:59 PM MAINTENANCE Wash the cyclonic mesh filter under running water. • To avoid odor and the malfunction of the motor, allow the cyclonic mesh filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.
- Page 28 en-us_main.book.book Page 28 Friday, October 13, 2023 6:59 PM 28 MAINTENANCE Lift out the pre-filter from the product body. Cleaning the Filters Use the combination tool to clean any dust off the motor. Clean the pre-filter and exhaust filter regularly and wash them in running water at least once a month •...
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Page 29: Cleaning The Nozzle
en-us_main.book.book Page 29 Friday, October 13, 2023 6:59 PM MAINTENANCE sunlight for at least 24 hours before CAUTION reassembling. • Do not use the appliance without the exhaust filter and pre-filter installed. Doing so could result in product damage. Cleaning the Nozzle Clean the nozzle and rotating brush regularly. - Page 30 en-us_main.book.book Page 30 Friday, October 13, 2023 6:59 PM 30 MAINTENANCE Turn the nozzle upside down and remove the rotating brush while holding down the PUSH button on the nozzle. Attach the crevice tool to the product body and use the vacuum to remove foreign objects and dust from the brush and the bottom of the nozzle.
- Page 31 en-us_main.book.book Page 31 Friday, October 13, 2023 6:59 PM MAINTENANCE Cleaning the Pet Nozzle Press the brush cover until it clicks to lock the brush in place. Press the nozzle release button to remove the nozzle from the extension pipe or product body.
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Page 32: Troubleshooting
en-us_main.book.book Page 32 Friday, October 13, 2023 6:59 PM 32 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Operation Problem Possible Cause & Solution The appliance does Battery is fully discharged. not operate. • Charge the battery. Appliance is turned off. • Press the Power button to turn on the appliance. Suction power is too Dust bin is full of dust. - Page 33 LG customer information center for service. fluctuates repeatedly. Foreign object is in the product body, extension pipe, inlet port or nozzle.
- Page 34 Your home appliance Battery is fully discharged. and smartphone are • Charge the battery, then connect your appliance in the LG ThinQ app. not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect.
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Page 35: Limited Warranty
Should your LG Vacuum Cleaner (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. - Page 36 • Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
- Page 37 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
- Page 38 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
- Page 39 en-us_main.book.book Page 39 Friday, October 13, 2023 6:59 PM Memo...
- Page 40 Page 39 Friday, October 13, 2023 6:59 PM LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...