LG A938KBGS Owner's Manual page 24

en-us_main.book.book Page 24 Friday, October 13, 2023 6:59 PM
24 SMART FUNCTIONS
NOTE
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance cannot be connected due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended) and
connect the product again.
Connecting the Appliance to LG
ThinQ
Wi-Fi Indicator Status
f
Indicator
Status
Blinking The appliance is connecting.
ON The appliance has finished
connecting.
The appliance is connected to Wi-Fi.
OFF The appliance has been
disconnected.
Description
Connecting the Appliance Initially
Press the Add a Product (+) button and select the
appliance from the menu. Follow the instructions
in the LG ThinQ app to connect the appliance.
Connecting Additional Users
Remove the appliance from the charging station.
Follow the instructions under Connecting the
Appliance Initially.
NOTE
• The usage history will be reset if you delete a
connected appliance in the LG ThinQ app.
• If the Wi-Fi signal is weak, the appliance may be
temporarily disconnected from the application.
When the Wi-Fi signal moves to the normal
position, the appliance is connected to the
application again.
Turning Wi-Fi On/Off on the
Appliance
Disconnecting from Wi-Fi
To save energy, turn off the Wi-Fi function by
pressing the Wi-Fi button for 3 seconds while the
appliance is charging on the charging station.
Reconnecting to Wi-Fi
Follow the steps below on the appliance.
1
Press and hold the Wi-Fi button for 3 seconds
until the f icon blinks in the display.
2
Press the Wi-Fi button for 3 seconds again.
• After the icon turns off, wait for a while and
turn it on again.
• The time before the icon turns on may vary
depending on the network environment.
Wireless LAN Module Specifications
Frequency 2412 - 2462 MHz
Range
Output Power < 30 dBm
(Max)