Page 1 User Guide...
Page 2 © 2023 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Page 3: Table Of Contents
5G Contents Set up phone About your hardware Insert or remove SIM and SD cards Copy data from old phone Manage dual SIMs Set up family safe space Set up voicemail Set up email Make it yours Learn the basics...
Page 4 5G Fill in forms automatically Personalize your phone Home screen Change wallpaper Customize your Favorites tray Use widgets, shortcuts, or folders Arrange apps and control icon's look Allow or prevent home screen rotation Remove Google feed Remake your home screen with launchers...
Page 5 5G Calendar app About the calendar Find calendar events Create and manage events Control notifications for calendar events Clock app Set alarms Use timer or stopwatch Set date and time Photos app Share photos and videos Upload photos and videos...
Page 6 5G Connect to Wi‑Fi networks Connect with Wi-Fi Direct Use Airplane mode Control data usage Share your internet connection Connect to VPNs Add a Private DNS service Connected devices Connect with Bluetooth Make contactless payments Share or receive with NFC...
Page 7 5G Notifications Turn notifications on/off Allow notifications to open apps in freeform Control notification sound Control which apps read your notifications See previously viewed notifications Gestures Set up the sidebar Change System navigation Use one-handed mode Customize Power button gesture...
Page 8 5G viii Change name & info in your Google account Sync apps with your Google account Control what info Google collects Security & privacy About security Protect against harmful apps Make sure your phone can be found Lock and unlock phone...
Page 9 5G Fix issues Hardware issues Phone is slow or unstable Phone feels warm or hot Phone won't turn on Phone restarts or crashes Screen is frozen or won't respond Screen displays wrong colors SD card issues Call and SIM issues...
Page 10: Set Up Phone
Set up phone About your hardware Hardware diagram Tray for SIM and SD card Proximity sensor Speaker Front camera (Learn more in Camera help.) Microphone Volume up/down button Power button Fingerprint sensor...
Page 11 Set up phone Ultra-wide and macro camera Main camera Flash NFC touchpoint for sharing content paying with your phone Headset jack Microphone USB-C port to charge phone, transfer files, and share data connection with tethered devices. Speaker Care for your phone To clean the screen: •...
Page 12: Insert Or Remove Sim And Sd Cards
Set up phone To prevent water damage to your phone: • Do not expose your phone to pressurized water, salt water or liquids other than fresh water. • Dry your phone and ports thoroughly with a soft, clean cloth. • Don’t try to charge your phone when it’s wet.
Page 13 Set up phone Insert the tool into the hole in the tray and gently push to pop it out. Insert or remove the cards as needed. To use an SD card and a SIM card: Or, to use two SIM cards (dual-SIM models only): To see if your phone supports dual SIMs, go to Settings >...
Page 14: Copy Data From Old Phone
Set up phone Erase eSIM You may need to erase your eSIM: • When you transfer the eSIM number to another phone • If you're giving the phone to someone else or trading it in Note: Only erase your eSIM when instructed to do so by a support technician. When you erase an eSIM, you remove the following capabilities from the phone: •...
Page 15 Set up phone Download the Google Drive app on your iPhone. On your iPhone, open Drive and then: Sign in with your Google account. If you don’t have one, you can create it now. Touch > Settings > Backup & reset and start the backup. Wait for the backup to complete.
Page 16: Manage Dual Sims
Set up phone • Call history You’ll see these when you sign in to your Google account on your new phone. What won't copy: • Downloads, like PDF files • Apps that aren’t from Play Store • Accounts other than Google accounts •...
Page 17: Set Up Family Safe Space
Set up phone Select the option that best meets your needs: • Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is also based on your contact's carrier. • Personal and Work: Use one SIM for personal and the other for work-related voice calls. •...
Page 18: Set Up Voicemail
Set up phone Open quick settings and touch You'll see a permissions screen. Touch Device Administrator > Activate this device admin app. Touch Do Not Disturb > Family Space, turn Allow Do Not Disturb on , then touch Allow. Touch twice to return to the permissions screen.
Page 19: Set Up Email
Set up phone If you have two SIMs, touch the SIM for the account to change. Change any of the options: • To change voicemail service from your carrier to a different service or app, touch Advanced Settings > Service. •...
Page 20: Make It Yours
Set up phone Open the Gmail app. Do one of the following: • If this is your first time opening the Gmail app, touch Add another email address. • If you have been using Gmail with another account, touch your profile icon , then touch Add another account.
Page 21 Set up phone • If you use multiple languages, set them up so they appear on your keyboard.
Page 22: Learn The Basics
Learn the basics About your home screen You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between home screens. What’s on the screen Status bar: Displays the time and icons that tell you about your phone's battery and network...
Page 23: About Your Lock Screen
Learn the basics • Touch & hold an item you want to move, then drag it to the new location. • Group icons into folders. • Choose where to find your list of all apps: in the app tray or directly on the home screen. Change how you get around: You can replace the navigation bar with the navigation icons.
Page 24 Learn the basics If you're playing media, the media player also appears in sleep mode, so you can control what's playing without fully waking the screen. Awake mode Your wallpaper and screen are fully illuminated in awake mode. Your lock screen goes into awake mode when you: •...
Page 25: New To Android
Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or icons. •...
Page 26: If You Had An Iphone
Learn the basics : New to Android? In most apps you can touch or for app-specific settings. Be sure to see what options are available to you there, too. Manage cellular data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it.
Page 27: About Your Google Account
Learn the basics : New to Android? • Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install them on your phone from your computer. Your home screen: Your old phone showed all apps on your home screen. With your new phone, you can shortcuts to your most important apps on your home screen for easy access.
Page 28: Status Bar Icons
Learn the basics : New to Android? Status bar icons About status icons status bar at the top of the home screen contains icons that help you monitor your phone. • On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.
Page 29 Learn the basics : New to Android? Wi‑Fi network within range. Connected to Wi‑Fi network. No SIM card. Location services are in use. Airplane mode on. CONNECTIVITY Trusted device connected. Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected.
Page 30 Learn the basics : New to Android? Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Overcharge protection is limiting battery to 80%. Phone is in Battery Saver mode.
Page 31: Phone Terms You Should Know
Learn the basics : New to Android? EMAIL AND MESSAGING New Gmail message. New text message. New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Animated GIF is available. Screen recording in process. Focus mode is on.
Page 32 Learn the basics : New to Android? a headset or in your car, listen to music on wireless speakers, use a wireless mouse or keyboard, or print a document in another room. Set up Bluetooth. cellular network or mobile network A network of radio-transmitting towers.
Page 33 Learn the basics : New to Android? sync The process of sharing the same information across multiple devices and websites. Contacts, calendars and email are often synced through cloud services, so you can enter information on one device and access it through another.
Page 34: Get Around On Your Phone
Learn the basics : Get around on your phone Learn gestures You can use gestures on your touch screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight.
Page 35: Move Between Apps And Screens
Learn the basics : Get around on your phone Tip: If you have visual impairments, you can enable additional magnification gestures. Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.
Page 36: Use Quick Settings
Learn the basics : Get around on your phone See all recent apps Drag up from the bottom, hold, then let go. See all apps Swipe up from the bottom of the home screen. Go back Swipe towards the middle from the left or right edge of any screen. Go home Swipe up from the bottom of any screen.
Page 37 Learn the basics : Get around on your phone • Turn your phone off Adjust quick settings To adjust screen brightness, slide To adjust other settings: • Touch an icon to toggle the setting on/off. • Touch & hold an icon to adjust related settings. Icon Setting Wi-Fi...
Page 38 Learn the basics : Get around on your phone Dolby Atmos GIF maker Alarm Battery Saver Airplane mode Screen Cast Scan QR code Screen Record Camera access Mic access Nearby Share Data Saver (Appears after you turn on Data Saver the first time.) Night Light Bedtime mode (Appears after you turn on Bedtime mode the first time.)
Page 39 Learn the basics : Get around on your phone System update Family Space Security & privacy Hotspot Extra dim (Appears after you turn on Extra dim the first time.) Open all settings To open the full list of all settings: •...
Page 40: Turn Screen Off And On
Learn the basics : Get around on your phone Open quick settings, touch & hold the media player, and touch Or, go to Settings > Sound & vibration > Media. Turn Pin media player off If you want to pin the media player to its spot in quick settings: Open quick settings, touch &...
Page 41 Learn the basics : Get around on your phone Tip: You can adjust settings if you want to press & hold only the Power button (instead of Power and Volume up).
Page 42: Capture Your Screen
Learn the basics : Capture your screen Take screenshots Take a screenshot Do one of the following: • Touch & hold three fingers on the screen. (If this doesn't work, turn Three finger screenshot on.) • Drag from the bottom of the screen and hold to see recent apps, then touch Screenshot. •...
Page 43: Record Your Screen
Learn the basics : Capture your screen Draw. To change color or thickness, touch again. Highlight. To change color or thickness, touch again. Insert a text box. Touch the icons to change the background and text color. Blur with mosaic effect. Swipe over the area to blur. Undo change.
Page 44 Learn the basics : Capture your screen To start recording: • Open quick settings and touch • If you're playing a game and Gametime is on, touch > Touch Start to open the recorder and see a 3-second countdown before recording. Tip: To adjust options before recording, touch the countdown timer to stop and make changes.
Page 45: Create Gifs From Video
Learn the basics : Capture your screen To change pen colors, touch Video To include a selfie video in the corner, touch To turn the selfie video off, touch Other options You can adjust more options, like frames per second or screen touches, in phone Settings. Learn more.
Page 46: Discover Useful Tools
Learn the basics : Discover useful tools Turn flashlight on and off To turn your flashlight on or off: Open quick settings. Touch Or, make a chopping motion to turn the flashlight on or off. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.
Page 47 Learn the basics : Discover useful tools If you want more control of playback, touch the recording to open it in the full player. Then use icons as needed: Icon Action Increase or decrease playback speed. Drag to skip to a specific point in the recording. Skip forward a few seconds.
Page 48: Control Phone With Your Voice
Learn the basics : Discover useful tools Touch Storage, then set access to your recordings: • To restrict playing and sharing to only the Recorder app, select Audio Recorder only. • To permit playing and sharing of recordings with other apps, select Audio Recorder + other apps. Change recording settings Adjust sound quality/file size In the...
Page 49: Get Directions To A Location
Learn the basics : Discover useful tools To silence Google Assistant when it's talking to you, touch Google Assistant will stop listening after a few seconds. To learn about changing settings for Google Assistant, read Google's help. Teach Google Assistant to recognize your voice Open the Google app, then touch your profile icon >...
Page 50: Use Clock And Weather Widget
Learn the basics : Discover useful tools Get directions to home or work Get directions from anywhere to your home or work addresses with one touch by setting up a task shortcut for the Maps app: Touch & hold Drag to a blank space on your home screen.
Page 51 Learn the basics : Discover useful tools Show temperature and conditions for current location On the widget: • Touch • Or, touch the current conditions, then > > Use current location. Turn Current location on. Tip: To switch between Fahrenheit and Celsius, touch Temperature unit. Add location On the widget: •...
Page 52: Manage How You Spend Time On Your Phone
Learn the basics : Discover useful tools Adjust settings: • To turn off notifications about weather in your chosen location, uncheck Live Weather Notification. • To change the location for your weather notifications, touch Location. • To turn off alerts for all locations, touch Notifications > Severe weather alerts. View your calendar Touch the current date to open your calendar, where you can view or add...
Page 53 Learn the basics : Discover useful tools Set the total time that you can use the app per day. When you reach your time limit in an app: • The app closes. • Its icon dims and no longer opens the app. The app timer resets at midnight.
Page 54 Learn the basics : Discover useful tools Select when to turn on Bedtime mode. Adjust start and end times if needed. Touch Customize to set what your phone should do during this scheduled time: • Silence your phone (turn on Do Not Disturb).
Page 55: Work With Text
Learn the basics : Work with text Use onscreen keyboard Open, close, resize keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, touch To make the keyboard larger, turn your phone horizontally.
Page 56: Cut, Copy, Paste Text
Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. •...
Page 57: Use Voice Typing
Learn the basics : Work with text To paste text, touch to insert at the cursor or select a block of text to replace. Then touch Paste. Tips: • In some apps, you need to double-tap a word to select it (instead of touching & holding it). •...
Page 58: Personalize Your Phone
Personalize your phone : Home screen Change wallpaper You can change the background image on your home screen lock screen. Set the wallpaper Touch & hold a blank area on your home screen, then touch Wallpapers. Do one of the following: •...
Page 59: Use Widgets, Shortcuts, Or Folders
Personalize your phone : Home screen Touch & hold the app you want. When the new shortcut appears, drag it to the empty spot in your tray. Tip: You can also use folders in your Favorites tray. Use widgets, shortcuts, or folders Add widgets Widgets stream information, giving some of an app’s functionality without opening the app.
Page 60 Personalize your phone : Home screen • Compose new email Gmail • Open to specific account • Navigate to Work Maps • Navigate to Home • Search YouTube • Subscriptions • Explore • New incognito tab Chrome • New tab •...
Page 61 Personalize your phone : Home screen Touch > Add to Home screen. Edit the name if desired. Touch Add. Do one of the following: • Touch & hold the icon to drag it where you want on the home screen. •...
Page 62: Arrange Apps And Control Icon's Look
Personalize your phone : Home screen Touch Select the folder. To remove one app from the folder: Open the folder. Touch & hold the app's icon. Touch Remove widgets, shortcuts, or folders To remove items from your home screen: Touch & hold it until it vibrates. Drag it to Remove.
Page 63: Allow Or Prevent Home Screen Rotation
Personalize your phone : Home screen • To be able to position icons anywhere on the home screen, touch Free arrangements. • To have icons move automatically to fill empty spaces, touch Auto fill. Adjust icon size and names You can make the app icons on your home screen and in the app tray larger or smaller. You can also remove or expand the names below the icon.
Page 64: Remake Your Home Screen With Launchers
Personalize your phone : Home screen Touch Swipe Access > Nothing. To add the feed back again, change Swipe Access to Google feed. Remake your home screen with launchers About launchers A launcher app defines what your home screen looks like and how you organize and interact with all of your apps.
Page 65: Lock Screen
Personalize your phone : Lock screen Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. Go to Settings >...
Page 66: Use Apps
Use apps Open, close, switch apps Open and close apps To open an app, touch its icon on the home screen, or swipe up from the bottom of your home screen open the tray, then touch the app. To leave an app, just swipe up from the bottom of the screen. You'll go back to your home screen. You don't need to close apps.
Page 67: View Two Apps On Screen
Use apps In the list of recent apps: • To see more apps, swipe left or right. • To switch to an app, touch it in the list. • To choose between opening the app in freeform or full screen, touch & hold its icon. Tip: Use two apps at once with split screen.
Page 68: View Notifications
Use apps Use Picture-in-picture With some apps, you can watch video in a small, movable frame while you do other things. Use it when navigating with Google Maps, too. When you’re playing a video or navigating with Maps, go to the home screen or app you want to use. The video (or navigation) shrinks.
Page 69 Use apps If you receive multiple notifications from an app, they're bundled together. Swipe down to view more details. Conversation notifications are bundled together at the top of your other notifications so you can easily return to them any time. Some important notifications pop up briefly over your current app so that you can take action.
Page 70 Use apps Use notifications when phone is unlocked or on awake lock screen To see your notifications when your phone is unlocked, swipe the status bar down on any screen. Respond from a notification Many notifications include actions at the bottom that let you complete common tasks without opening the full app.
Page 71: About Preloaded Apps
Use apps Swipe it sideways. Some notifications, like voicemails, require an action and cannot be dismissed. Dismiss all notifications Swipe to the end of your notifications and touch Clear all. Control how and when apps send notifications Do Not Disturb to silence all notifications when you don’t want interruptions.
Page 72 Use apps Chrome Browse the web. Access your browser bookmarks from any device, and sync tabs with your computer or Android devices. Clock Set alarms. Use a timer or stopwatch. Contacts Organize and connect with your contacts. Assign ringtones to people. Docs Create, edit, and collaborate with others on documents.
Page 73 Use apps Find Device Locate and secure a lost phone. Track your health and physical activity. FM Radio Listen to FM radio stations. (Get the app in Play Store if not preloaded.) To learn more, open the app and touch >...
Page 74 Use apps Interactive Provides access to Motorola's interactive wallpapers, hosted on the cloud wallpapers so they don't take up space on your phone until you download them. Maps Find your destination, explore locations. Meet Make video call with your friends across Android and iOS.
Page 75 Use apps Phone Make calls. Photos Manage photos and upload them automatically to your private album. Play Store Get apps for your phone, as well as books, magazines, music, and movies and access them from your computer or any Android device. Podcasts Find the latest episodes of your favorite podcasts, browse popular and trending podcasts, or discover new podcasts based on your listening...
Page 76: About The Moto App
Moto app The Moto app groups together features and settings that help you customize the way your phone looks, sounds, and behaves. Several of these features are available only on Motorola phones. In the Moto app, touch to access these features and settings: Personalize Change your phone's layout, fonts, icon shapes, themes, and wallpapers.
Page 77 Use apps Moto Secure Manage network security, control app permissions, and create a secret folder for your most sensitive apps. Play Adjust display and sound features for immersive, refined, and uninterrupted entertainment experiences. (Gametime Dolby Atmos) Tips Learn more about your phone with a guided tour and demos of favorite features. Turn gestures on/off Perform everyday tasks with quick motions.
Page 78: Focus On Gaming
Use apps Get help with other features and settings For information about other features or settings on your phone: • To search Help, at the top of this screen, touch and type keywords. • To browse the entire Help menu (table of contents), at the top of this help screen, touch your phone's model.
Page 79 Use apps During a game, open the sidebar. Touch to block calls and to block notifications. When Block calls is on , calls from starred contacts are allowed as exceptions. To block starred contacts as well, or to permit calls from certain contacts, touch >...
Page 80 Use apps Record or take screenshot during game During a game, open the sidebar. To record your screen, touch Learn more. To take a screenshot, touch To share it, touch Allow game play over mobile data To save mobile data, Gametime prevents games from using mobile data when Wi-Fi is available. But you can change settings and allow games to use mobile data.
Page 81: Get, Delete, Manage Apps
Use apps : Get, delete, manage apps Install or update apps Get apps from Google Play Store You can download more apps, in addition to the apps preloaded on your phone. If the app will involve important information (such as banking apps), install it directly into your secure folder.
Page 82 Use apps : Get, delete, manage apps Touch your profile icon > Settings. Touch Network preferences > Auto-update apps. Select whether apps should: • Auto-update over any network • Auto-update only over Wi-Fi - save data charges on your cellular plan Update Play Store apps manually Open the Play Store app.
Page 83: Manage Or Delete Apps
Use apps : Get, delete, manage apps Restore Play Store apps If you uninstall an app you got from Play Store, you can reinstall it anytime. Have apps you use infrequently, such as a flight tracker? Delete them and easily reinstall when needed. Open the Play Store app.
Page 84 Use apps : Get, delete, manage apps Touch & hold Power off. Then touch OK to restart in safe mode. When it restarts, you'll see Safe mode across the bottom of the home screen, and all widgets and third- party apps will be disabled. Use your phone and see if the problem has gone away.
Page 85 Use apps : Get, delete, manage apps Do one of the following: • Drag the icon up and drop it on . This deletes the app and frees storage space. • If you don't see a delete option, touch & hold the app icon, then touch >...
Page 86: Protect Against Harmful Apps
Use apps : Get, delete, manage apps Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 87: Search And Browse
Use apps : Search and browse Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: Say “OK, Google”...
Page 88 Use apps : Search and browse On the home screen, touch on the search widget. Or, open the Camera app and touch Frame the item you want to learn about and touch Touch the item you want to learn about. For text, touch it to select it, and use to select more.
Page 89: Search Your Phone
Use apps : Search and browse Search your phone Find an app Swipe up from the bottom of the home screen. Touch Search apps. Type the app's name. If the app is on your phone, touch its icon to open it. If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch.
Page 90 Use apps : Search and browse On a web page: • To bookmark it, touch > Or, touch > Add to Home screen to put a shortcut on your home screen. • To search for text on that page, touch > Find in page. •...
Page 91: Text Messaging
Use apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages contain text only. One text message can contain 160 characters; when you near the limit, a counter appears. If you type more, your message is sent in a series of SMS messages.
Page 92 Use apps : Text messaging Optionally: • To open an attached photo or file, touch it. • save an attachment, touch & hold it, then touch > Save. • If the message is important, star it so you can find it later.
Page 93 Use apps : Text messaging Do one of the following: • Touch & hold to start recording a voice message. When done, lift your finger. • Touch to attach a photo or video or capture a new one. Touch to expand the viewfinder to fullscreen, where you can switch to a selfie camera or capture a video.
Page 94: Manage, Delete Messages
Use apps : Text messaging Touch You can now paste it elsewhere, like in an email you're composing. Manage, delete messages Keep track of important messages To access your important messages and conversations in the Messages app: Star messages you want to find later. Pin up to 3 conversations to keep these groups of messages at the top when you open the app.
Page 95 Use apps : Text messaging • To see archived messages, touch > Archived. Control notifications for text messages If you use the Messages app: Open Messages app. Touch your profile icon > Messages settings. If you have two SIMs, touch General. Touch Notifications and: •...
Page 96: Change Default Messaging App
Use apps : Text messaging Touch Group messaging and select an option. Change default messaging app You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app. To select a different app to send and receive text (SMS) and multimedia (MMS) messages: Go to Settings >...
Page 97 Use apps : Text messaging See and send messages When you have unread messages, you'll see a red notification and number of unread messages in the browser tab on your computer. To send messages from your computer, your phone must be on and connected to the internet. Usual carrier fees for sending text messages from your phone also apply to messages sent from your computer.
Page 98: Email
Use apps : Email Read, send, manage emails Read email If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. To open email from a notification, swipe the status bar down and touch the notification: •...
Page 99: View Email Attachments
Use apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email, and other categories, touch To search for emails, at the top of your email list enter terms, like the topic or the sender's name. Delete emails To delete an open email, touch To delete multiple emails, go to your email list, touch &...
Page 100: Preview Inboxes From Home Screen
Use apps : Email Touch Browse > Downloads. Do one of the following: • To select one item, touch & hold it. • To select multiple items, touch & hold the first one, then touch the others. Touch Prevent previews of attachments Attached photos or videos appear as thumbnails, showing a preview.
Page 101 Use apps : Email Touch > Notifications. Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.
Page 102: Calendar App
Use apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any web- enabled device or computer when you've signed in to your account.
Page 103: Create And Manage Events
Use apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people, and more. In some cases, these suggestions are personalized based on information associated with your Google account and your previously created events.
Page 104: Control Notifications For Calendar Events
Use apps : Calendar app Control notifications for calendar events Touch & hold the app icon. Touch > Notifications. Adjust notification settings. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone.
Page 105: Clock App
Use apps : Clock app Set alarms Set alarm by touch Open quick settings by swiping down twice, then swipe right and touch Adjust alarms: • To create a new alarm, touch • To use an existing alarm, switch it on. •...
Page 106: Use Timer Or Stopwatch
Use apps : Clock app Use timer or stopwatch Use timers You can set multiple countdown timers with labels to keep track: In the Clock app, touch for the Timer tab. Enter the time to count down. Touch Do any of the following: •...
Page 107: Set Date And Time
Use apps : Clock app Tip: If you use stopwatches frequently, add a task shortcut. Touch & hold , then drag Start stopwatch to your home screen. Set date and time Change time format Go to Settings > System > Date & time. To change how times are displayed: •...
Page 108 Use apps : Clock app Show home time zone When traveling, you can view your home time zone in the Clock app. Open the Clock app and touch Touch > Settings. Turn Automatic home clock on...
Page 109: Photos App
Use apps : Photos app Share photos and videos You can wirelessly share one, multiple, or all items from any Photos view, sending them as email or message attachments, uploading to the cloud, or using device-to-device connections like Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection.
Page 110 Use apps : Photos app Back up manually Open Photos app. Open the photo or video. On the photo or video, touch . (Swipe up if you don't see View your backed up photos and videos From your phone, open the Photos app.
Page 111: Contacts, Calls, Voicemail Contacts
Contacts, calls, voicemail : Contacts Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app Open Contacts app. Touch If you're using more than one account, the account that will be synced with your new contact appears at the top.
Page 112: Edit Or Delete Contacts
Contacts, calls, voicemail : Contacts Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo, and other contact information. Open Contacts app. Touch the person's name. Adjust settings as needed: • assign a custom ringtone, touch >...
Page 113: Star Your Favorite Contacts
Contacts, calls, voicemail : Contacts Delete one contact Open Contacts app. Touch the person's name. Touch > Delete and confirm the deletion. Delete multiple contacts Open Contacts app. In your contact list, touch & hold the first contact. Touch the other contacts to delete. Touch Star your favorite contacts Contacts you mark as favorites appear at the top of the list in the Contacts app and on the...
Page 114: Share Contacts
Contacts, calls, voicemail : Contacts Narrow which contacts are shown In the Contacts app, you can narrow which contacts are shown. These changes don't affect which contacts are shown in the Phone app. In the Contacts app: • To show contacts from only one account or all accounts, touch your profile icon , then select the account(s).
Page 115 Contacts, calls, voicemail : Contacts Receive a name card file When someone sends you a name card file, you'll see a file transfer notification. Touch the notification and accept the file transfer. Touch the name card file (.vcf) to open it and add the person to your contacts.
Page 116: Phone Calls
Contacts, calls, voicemail : Phone calls Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar. To answer an incoming call: •...
Page 117: Make Calls
Contacts, calls, voicemail : Phone calls Make calls Make a call Touch Touch and enter a number. If you enter a wrong number, touch Touch to call the number. To hang up, touch Other ways to make calls You can place calls from: •...
Page 118: During A Call
Contacts, calls, voicemail : Phone calls Dial by voice Get your assistant's attention, then say “Call” or “Dial” and one of the following: • Phone number • Contact's name • Name and town of local business Change default calling app You can download additional calling apps from Play Store.
Page 119: Make Video Calls
Contacts, calls, voicemail : Phone calls Answer call waiting call waiting is active and a new call comes in, you can answer it. Touch Hold and Answer Voice. The first call is put on hold. To switch between calls, touch To merge the calls, touch Record calls Not all carriers and countries support this feature.
Page 120: Make Conference Calls
Contacts, calls, voicemail : Phone calls For more information, touch > Help & Feedback. Get an app to make video calls There are many video calling apps to choose from on Play Store (like WhatsApp, Skype, and more). Open the Play Store app. Search for “video calls”.
Page 121: Use Caller Id
Contacts, calls, voicemail : Phone calls Touch Wi-Fi calling Depending on your carrier, the Wi-Fi calling setting may be in your Phone app at > Settings > Calling accounts > your SIM > Wi-Fi calling. If you don’t see this option, your carrier doesn’t support this feature. Turn it on or off You can also...
Page 122 Contacts, calls, voicemail : Phone calls • Show your name when you make a call • Show incoming callers’ personal or business names • Read aloud the caller’s name/number • Identify potential spam - Google's Caller ID & spam lets you easily block them Change your caller ID info To change the information that people see about you when you call, contact your carrier.
Page 123: Turn Call Waiting On And Off
Contacts, calls, voicemail : Phone calls Turn call waiting on and off When you’re on a call and a new call comes in, the new call is sent to voicemail. If you want to be notified of new calls instead, turn on call waiting. Note: Some carriers automatically control call waiting.
Page 124 Contacts, calls, voicemail : Phone calls Touch > Block. Or, touch (for numbers saved in your contacts). If you don’t want to report the call as spam to Google, remove the checkmark. Touch OK. Block all numbers for a contact Open Contacts app.
Page 125: View And Delete Call History
Contacts, calls, voicemail : Phone calls View and delete call history See your call history To see all recent calls: Touch Touch You'll see one or more of these icons next to each call: Icon Meaning Missed call (incoming) Call you answered (incoming) Call you made (outgoing) To learn more about a call, touch it, then touch To see only your missed calls:...
Page 126: Make Emergency Call From Locked Phone
Contacts, calls, voicemail : Phone calls Do one of the following: • To add to an existing contact, touch Add to existing. • To set up a new contact, add contact details. Touch or Save. Delete calls from history Caution: There’s no way to restore the history after you delete it. To delete one call: Touch Touch...
Page 127: Voicemail
Contacts, calls, voicemail : Voicemail Use voicemail Listen to voicemail If you've set up voicemail, you'll see in the status bar when a new voicemail message arrives. Do one of the following: • Swipe the status bar down and touch •...
Page 128 Contacts, calls, voicemail : Voicemail Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: Call yourself from another phone and leave a short message. Go into your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.
Page 129: Music
Music Listen to radio Listen to FM stations Your phone automatically tunes to radio stations with the best signal. Listening to the radio doesn't use your mobile data. Plug headphones (any brand) into your phone. They serve as a radio antenna and allow you to scan for stations.
Page 130: Listen To Music
Music Record current station On the tab, touch to start recording. To stop recording, touch If desired, edit the recording's name. Touch DONE. To listen to a recording, touch > Recordings > To delete or rename a recording, beside it, touch . To delete all recordings, at the top of the screen, touch >...
Page 131: Transfer Music Files
Music Go to Settings > Sound & vibration. open the Moto app and touch > Play. Touch Media controls and turn it on To switch tracks when the screen is off: • For the next track, press & hold the Volume up button. •...
Page 132: Connect A Midi Device
Music Connect a MIDI device To connect a MIDI device: Make sure you have: • A USB cable that's capable of data transfer and isn't for charging only. • A USB OTG adapter cable, if needed. Turn the phone and MIDI device on. Connect them with the USB cable (and adapter if needed).
Page 133: Settings Network And Internet
Settings : Network and internet Connect to Wi‑Fi networks Turn on and connect Turn Wi‑Fi on Open quick settings and touch Your phone automatically connects to nearby Wi-Fi networks you've connected to before. When you're connected, you'll see in the status bar.
Page 134: Connect With Wi-Fi Direct
Settings : Network and internet Open quick settings, then touch & hold If the network appears in your list of nearby networks, touch its name, then touch Forget. To review all of your saved networks, touch Saved networks. For each network you want to remove, touch its name, then touch Forget.
Page 135: Use Airplane Mode
Settings : Network and internet Use Airplane mode Airplane mode turns off all wireless connections, preventing your phone from transmitting signals that could interfere with airplane communications. Turn it on Open quick settings and touch to turn airplane mode on. This disables all wireless connections (Wi‑Fi, voice and data for calls and text messages, Bluetooth).
Page 136: Share Your Internet Connection
Settings : Network and internet To conserve data when you’re running low, you can use Data Saver to turn off background data for all apps. Or, to restrict background data used by an app indefinitely, you can turn off background data specifically for that app.
Page 137 Settings : Network and internet Touch Wi-Fi hotspot and do any: • Make it easier to find and connect to your hotspot. Touch Hotspot name and change it. • Prevent others from seeing your phone's network name. Check Hide my device. •...
Page 138 Settings : Network and internet • Or, go to Settings > Network & internet > Hotspot & tethering and look under Wi-Fi hotspot. assigning a password for your hotspot, you ensure that people can't connect to your hotspot without your knowledge or permission. Control who can connect To disconnect all devices and prevent them from reconnecting: Turn the hotspot off.
Page 139: Connect To Vpns
Settings : Network and internet Touch Security. Adjust settings: • WP3 is the most secure choice. • Choose WPA2/WPA3 for newer devices (made after July 2020). Older devices may not be able to connect to a WPA3 or WPA2/WPA3 mixed network. •...
Page 140: Add A Private Dns Service
Settings : Network and internet Touch Choose the type of VPN and enter settings from the network administrator. To always remain connected to the VPN, check Always-on VPN. Touch Save. The network is stored in the VPN list so you can select it when you need to connect. Add a Private DNS service Private DNS protects you when you browse the internet and use apps on your phone.
Page 141: Connected Devices
Settings : Connected devices Connect with Bluetooth Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. Open quick settings. Touch to switch it on/off. Pair with Bluetooth device To connect with a new Bluetooth accessory or other device, you need to pair with it. You only need to do this once for each device.
Page 142: Make Contactless Payments
Settings : Connected devices • Make or receive calls and play music over your car's audio system • Transfer music • Share photos • Share contacts • Share your phone's internet connection with your computer To set sharing options: Go to Settings >...
Page 143: Share Or Receive With Nfc
Settings : Connected devices Set up contactless payment Make sure you have: • Set up a payment app on your phone. Install one from Play Store if needed. • Turned on NFC. Go to Settings > Connected devices > Connection preferences. Touch NFC and make sure it's on.
Page 144: Share Files And Links With Nearby Android Phones
Settings : Connected devices Share content between devices Share content from your phone to another device by touching the devices together (usually back to back). You can share content using the Files app. To learn how, read Google's help. Read NFC tags on posters and signs Receive web links, e-coupons, brochures, maps, and more from an NFC tag.
Page 145 Settings : Connected devices Tip: You can change your phone’s name to something less identifiable before sharing or receiving. Go to Settings > Connected devices > Connection preferences > Nearby Share > Device name and edit the name. Share content with someone Open the content to share.
Page 146: Transfer Files Between Phone And Computer (Usb)
Settings : Connected devices Turn airplane mode on and then off. Turn your phone off and then on again. Wait until no one else is sharing content with the other phone. Transfer files between phone and computer (USB) About USB transfers You can transfer music, photos, and other files between your phone's storage and computer (in either direction).
Page 147: Change Usb Preferences
Settings : Connected devices • DCIM: (Digital Camera Images) Photos and videos taken with the Camera app • Pictures: Photos you edited and photos from apps other than Camera • Download: Files downloaded from the internet • Music: Files for apps that play music •...
Page 148: Ready For Platform
Settings : Connected devices From Settings With your phone connected to another device using your USB cable, go to Settings > Connected devices > USB. Under Use USB for, select a mode. Keep in charging mode only If you don’t want to see a popup with choices of USB modes when you connect your phone to a device, you can turn the popup off.
Page 149 Settings : Connected devices Cast an app You can cast an app if you: • Have a smart TV that supports mobile apps for viewing or playing media from your phone. See your TV user guide for instructions to connect your phone. •...
Page 150: Print From Your Phone
Settings : Connected devices Link the app on your phone to the app on the TV: On your phone, open the app, open its settings, and look for options to watch on TV. (For example, YouTube > > Settings > Watch on TV > Link with TV code.) Follow the app’s onscreen instructions to complete setup.
Page 151: About Wireless Sharing
Settings : Connected devices Print Open the item to print, such as: • A photo in Photos • An email • A document in Drive • A web page in Chrome. Touch or > Print. (If you're using Chrome, > Share > Print.) Select printer options if needed.
Page 152 Settings : Connected devices Learn more. Message Good for: (MMS) • Sharing one photo or a low-resolution video • Sharing with a friend or group • Sharing immediately, as an event is happening Things to consider: • You and your recipients must have cellular data plans to receive multimedia text messages.
Page 153 Settings : Connected devices Social app Good for: • Sharing publicly, with large groups of friends, followers, and subscribers • Sharing one photo at a time, or many photos, albums, or videos • Controlling how long you share something (You can easily delete it or turn off sharing.) Things to consider: •...
Page 154: Home & Lock Screen
Settings : Home & lock screen Change screen timeout Change when your screen turns off Go to Settings > Display. Touch Screen timeout and select the time of inactivity before your phone sleeps. Tip: Set a shorter time to extend battery life.
Page 155 Settings : Home & lock screen Turn Sleep mode notifications off Touch Privacy and choose Show all notifications on lock screen. To have the screen stay black when notifications arrive: Go to Settings > Home & lock screen > Lock screen. Turn Wake screen for notifications off Change notification style These are your choices for displaying notifications on your lock screen:...
Page 156 Settings : Home & lock screen Set gestures for waking screen When the screen is off (black), you can always lift the phone to see the lock screen. You can also use these other gestures: Go to Settings > Home & lock screen > Lock screen. Touch Wake display and select gestures to use to see your lock screen: •...
Page 157: Display
Settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: Go to Settings >...
Page 158: Choose Color Mode
Settings : Display Touch Schedule, then: • To start and stop at specified times, touch Turns on at custom time and enter times. • To filter from dusk to dawn, touch Turns on from sunset to sunrise. To adjust filter intensity, open quick settings, touch &...
Page 159: Stop Screen Flicker
Settings : Display Stop screen flicker If you're using your phone in dark environments and the screen flicker is irritating your eyes, use Flicker prevention. To turn it on or off: Go to Settings > Display. Turn Flicker prevention on or off Show apps full screen By default, apps avoid the banded area across the...
Page 160: Adjust Refresh Rate
Settings : Display Allow screen to rotate To allow rotation for all apps, open quick settings and turn Auto-rotate on. You can also adjust this in Settings > Display > Auto-rotate screen Tip: If your home screen isn't rotating but Auto-rotate is on, then check your home screen settings. Touch &...
Page 161: Set Recording Options
Settings : Display To adjust other font and display options, touch & hold a blank space on your home screen, then touch Personalize. If you need more help seeing the screen, turn on accessibility features, like magnification to zoom in and out or a screen reader to hear audio descriptions of what you touch on the screen.
Page 162: Sound & Vibration
Settings : Sound & vibration Adjust volumes Use Volume buttons In-call audio. When you’re on a call, the Volume buttons control the volume of the other person. Media. When you’re not on a call, the Volume buttons control media volume during playback or before you listen.
Page 163: Set Ringtones
Settings : Sound & vibration View and remove automatically muted apps Go to Settings > Sound & vibration > Multi-volume. Touch Auto mute to see the list of muted apps. To remove an app from the list, just unmute it in the app. If you don’t want your phone to learn your usage patterns and automatically mute apps, go to Settings >...
Page 164 Settings : Sound & vibration Do one of the following: • Select a ringtone from the list. • To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then touch > Audio and select the song stored on your phone.
Page 165: Change Vibration Settings
Settings : Sound & vibration Touch > Notifications. Touch the category for enabled notifications and turn Override Do Not Disturb on Change alarm sound/music In the Clock app, touch by the alarm. Touch and choose what to play: • To use a ringtone on your phone, select one. •...
Page 166: Enhance Sound
Settings : Sound & vibration Under Calls, turn Ring vibration off Make your phone vibrate for calls Go to Settings > Sound & vibration. Touch Vibration & haptics and check that Use vibration & haptics is on Under Calls, select options: •...
Page 167: Silence Calls & Notifications
Settings : Sound & vibration Smart audio automatically chooses the best settings for the media you're listening to, or you can set and customize sound profiles for the loudspeaker and connected devices. Select sound profiles You can select a preset sound profile for your loudspeaker, headphones, or other connected device, and your phone will remember the next time you connect it.
Page 168 Settings : Sound & vibration Quickly turn Do Not Disturb on or off Turn it on Open quick settings and touch You'll see in the status bar when Do Not Disturb is on. To change how long it stays on, in quick settings, touch & hold , touch Duration for Quick Settings, and then choose one: •...
Page 169 Settings : Sound & vibration Silence on schedule You can create a schedule for when your phone should automatically switch into and out of Do Not Disturb mode. Open quick settings, then touch & hold Touch Schedules. Adjust settings: • To use an existing schedule, touch its name, like Sleeping.
Page 170: Stop Phone From Speaking
Settings : Sound & vibration Allow alarms and other interruptions Alarms and media sounds are allowed by default, but you can turn them off. You can also allow touch sounds, reminders, and calendar events to send notifications. Go to Settings >...
Page 171: Turn Off Charging Sounds
Settings : Sound & vibration Turn off charging sounds If you don’t want your phone to make a sound when it comes in contact with a charger: Go to Settings > Sound & vibration. Turn off Charging sounds and vibration. Turn touch sounds on/off Go to Settings...
Page 172: Notifications
Settings : Notifications Turn notifications on/off Turn app's notifications off When you receive unwanted notifications from an app, touch & hold the notification, then touch Turn off notifications. To review all apps and adjust whether they can send notifications: Swipe down to view your notifications. At the bottom of the list, touch Manage.
Page 173 Settings : Notifications To change which notifications show on your lock screen (show all, hide notifications from apps you silenced, or hide all), touch Notifications on lock screen. To hide sensitive content from specific apps: Set lock screen notifications for all apps to Show conversations, default, and silent. Touch &...
Page 174: Allow Notifications To Open Apps In Freeform
Settings : Notifications Allow notifications to open apps in freeform Besides opening apps in freeform from the sidebar, you can also set apps to open in freeform from your notifications. Go to Settings > Gestures > Sidebar. Touch Settings > More settings. Turn Open notifications in freeform on Control notification sound Change notification volume...
Page 175 Settings : Notifications Touch the category for enabled notifications and turn Override Do Not Disturb on Silence an app's notifications To temporarily silence notifications from all apps, use Do Not Disturb. Change to Silent If you want an app's notifications to be less intrusive, you can categorize them: •...
Page 176: Control Which Apps Read Your Notifications
Settings : Notifications Control which apps read your notifications Some apps need to access notifications from other apps to work properly. For example, a smart driving companion app needs to access notifications from other apps in order to read them aloud when you're driving.
Page 177: See Previously Viewed Notifications
Settings : Notifications See previously viewed notifications After you clear or snooze notifications, you can go to your notification history to view them again. To set it up: Go to Settings > Notifications. Touch Notification history. Turn Use notification history on To see the history, go to Settings >...
Page 178: Gestures
Settings : Gestures Set up the sidebar Use the sidebar to open freeform apps in a small window that you can move and resize. Turn on the sidebar Go to Settings > Gestures. open the Moto app and touch > Gestures. Touch Sidebar and turn Use sidebar on You'll see a sidebar on the right edge of your screen.
Page 179 Settings : Gestures Choose an option: • Gesture navigation: Use drag and swipe gestures to return to your home screen, to switch apps, or to go back to the previous screen. Learn more about gestures. • 3-button navigation: Use the buttons.
Page 180: Use One-Handed Mode
Settings : Gestures Use one-handed mode Want to use one thumb to navigate your phone? After you turn on One-handed mode, you can touch swipe down near the bottom edge of the screen to either: • Move the top of the screen into reach of your thumb •...
Page 181: Customize Power Button Gesture
Settings : Gestures Customize Power button gesture You can customize the Power button, controlling what happens when you press it twice and when you press & hold it. Choose what happens when you press Power twice Go to Settings > Gestures. Touch Double press power key.
Page 182: Twist Phone To Open Camera
Settings : Gestures Or, make a chopping motion to turn the flashlight on or off. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture. To control the chop gesture: Go to Settings >...
Page 183: Battery
Settings : Battery Charge phone How to charge phone Your phone is like a small computer, giving you tons of information and apps. Depending on what you use, that can take a lot of power. Plan on charging the phone each night so it's ready for the next day. Connect your phone to the charger that came with your phone, or to a charger that is compatible with your phone.
Page 184: Prevent Overcharging
Settings : Battery • Recording or watching videos • Listening to music • Taking pictures • Using Live (animated) wallpaper See what’s using your battery To see if a specific app or service is draining your battery: Go to Settings >...
Page 185: Use Battery Saver Mode
Settings : Battery Use Battery Saver mode When Battery Saver is on Battery Saver helps you keep going on a low battery until the next charge. To save power, your phone will: • Turn on Dark theme (You can turn it off, but that uses more battery.) •...
Page 186 Settings : Battery Turn Battery percentage on...
Page 187: Storage
Settings : Storage About storage options Phone internal storage You can store photos, videos, music, and applications on your phone. Files you downloaded from the internet and attachments you save from email or text messages are stored there, too. You can free up space when needed.
Page 188: Manage Sd Card
Settings : Storage If you don't see suggestions to free up space, check that suggestions are on: Open the Files app. Touch > Settings. Touch Notifications and turn on ones you want to receive. Free up space manually To free up space: Open the Files app.
Page 189: Find Downloaded Files
Settings : Storage Touch > Move to > SD card. Tip: You can set the camera to store all new photos and videos on the SD card. Move apps to SD card You cannot store apps on the SD card because it is portable storage. If needed, you can free up space your phone.
Page 190: Recover Recently Deleted Files
Settings : Storage Do any of the following: • To open or play a file, touch it. You can only edit some types of files. • To sort files by name, date modified, or size, > Sort by. • To share a file, touch & hold it, then touch •...
Page 191: Upload Photos And Videos
Settings : Storage Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
Page 192: Scan Documents And Make Copies
Settings : Storage To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more, read Google's help.
Page 193: Location
Settings : Location Use location services About location information You can let your phone use GPS, Wi‑Fi networks, mobile networks, and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view traffic, find nearby restaurants, or tag your photos with the location where you took them.
Page 194 Settings : Location Touch a service to open its settings: • Earthquake alerts: Sends you an alert about nearby earthquakes of magnitude 4.5 or more. (Not available in all countries.) • Emergency Location Service: Sends your location to emergency responders when you call or text an emergency number.
Page 195 Settings : Location Go to Settings > Location. Touch Location services. Turn Wi‑Fi scanning and Bluetooth scanning on...
Page 196: Accessibility
Settings : Accessibility Visual assistance Adjust colors if you’re color blind Go to Settings > Accessibility. Touch Color and motion. Touch Color correction and turn Use color correction on To replace all screen colors with gray tones, choose Grayscale. Or, correct colors based on your vision: How you see colors Option to choose It’s difficult to tell violet from blue.
Page 197 Settings : Accessibility Or, if you set up accessibility shortcuts, touch or press & hold both Volume buttons at the same time. Bold all text To change all text on the screen to bold for easier reading: Go to Settings >...
Page 198 Settings : Accessibility Use TalkBack to read screens Hear descriptions of everything you touch. Enable TalkBack Go to Settings > Accessibility. Touch TalkBack and turn Use TalkBack on Touch Settings and set the options you want. When TalkBack is on •...
Page 199: Hearing Assistance
Settings : Accessibility Hearing assistance Caption all speech Your phone can automatically caption videos, podcasts, audio messages, and recordings. Turn captions on/off Press a Volume button, then turn it on or off . (If you don't see this icon, change caption settings to add it.) Or, go to Settings...
Page 200 Settings : Accessibility Use real-time text (RTT) during calls Not all carriers support this feature. Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and the recipient can read your message while you write. RTT: •...
Page 201: Dexterity Assistance
Settings : Accessibility Select a mode: • TTY Full: Type and read text on your TTY device. • TTY HCO: Type text on your TTY and listen to voice replies on your phone. • TTY VCO: Speak into your phone and read text replies on your TTY. Connect your phone and TTY with the audio cord that came with your TTY.
Page 202 Settings : Accessibility Use two fingers to swipe up from the bottom of the screen. If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between tools. Choose an option from the menu. If you're using 3-button navigation:...
Page 203: Apps
Settings : Apps Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file.
Page 204: Passwords & Accounts
Settings : Passwords & accounts Add or remove accounts Add Google account When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with your Google account.
Page 205: Change Name & Info In Your Google Account
Settings : Passwords & accounts Touch the account name. Touch Remove account. Tip: If you have trouble removing a corporate account, go to Settings > Security & privacy > More security settings > Device admin apps and turn off the app for the account, then try to remove it again. Change name &...
Page 206: Control What Info Google Collects
Settings : Passwords & accounts To see if your other apps can auto-sync: Go to Settings > Passwords & accounts. Review the list of accounts: • If the app isn’t listed, then it can’t auto-sync. • If it is listed, touch its name to see any sync options you can adjust. Turn off auto-sync Turn off for certain Google apps Go to...
Page 207 Settings : Passwords & accounts You can review, delete, and control the information Google collects about you. Learn more from Google about: • Viewing and controlling what information is collected (search, YouTube, recordings of your voice commands, location). • Deleting your search history and other activity.
Page 208: Security & Privacy
Are created from features of your fingertip, converted to a mathematical representation, and then encrypted and stored only on the phone. No fingerprint images are ever stored. • Are never shared with Google or Motorola. • Are never shared with other apps. Your phone only shares the verification, not the fingerprint.
Page 209: Protect Against Harmful Apps
Settings : Security & privacy Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 210: Lock And Unlock Phone
Settings : Security & privacy : Lock and unlock phone Set a screen lock You can set up a screen lock to secure your phone. Each time you turn on your phone or turn on the screen, you’ll be asked to unlock it. Set or change screen lock Go to Settings...
Page 211: Quickly Tighten Lock Screen Security
Settings : Security & privacy : Lock and unlock phone Tips: • You can swipe up from anywhere on the screen when unlocking. You don't need to touch the icon. • Some of these options aren't available if you added a or a work (corporate) email account to your phone.
Page 212 Settings : Security & privacy : Lock and unlock phone Touch Lock after screen timeout, then select a duration. Stop Power button from instantly locking You can manually lock your phone by pressing the Power button. If you want the Power button to turn off the screen but not lock it: Open Moto Secure app and touch Security &...
Page 213: Unlock With Trusted Devices
Settings : Security & privacy : Lock and unlock phone Open Moto Secure app and touch Security & privacy. Or, go to Settings > Security & privacy. Touch Device lock. Next to Screen lock, touch Touch Make pattern visible off If you're using a PIN screen lock, make it harder for someone to see the PIN you enter by scrambling the...
Page 214: Unlock With Your Face
Settings : Security & privacy : Lock and unlock phone Unlock your phone, then touch Trusted devices > ADD TRUSTED DEVICE. Touch a device to select it from the list of connected devices. Tip: If your device isn't in the list, make sure you are paired with it.
Page 215 Settings : Security & privacy : Lock and unlock phone • For fastest access, you can skip pressing the Power button to wake the phone and just show the phone your face - it will unlock and go straight to your home screen or last used app. Turn both Lift to unlock and Skip lock screen on •...
Page 216: Unlock At Trusted Places
Settings : Security & privacy : Lock and unlock phone Unlock at trusted places Set up trusted places To avoid repeatedly unlocking your phone when you are at familiar and trusted locations (like home or work), use a Smart Lock. You can still manually lock the phone at trusted places when needed. Make sure you have: •...
Page 217: Keep Phone Unlocked While It's On You
Settings : Security & privacy : Lock and unlock phone Keep phone unlocked while it's on you You can keep your phone unlocked while you’re holding it in your hand or carrying it in your pocket or handbag. Just unlock it once, and it stays unlocked until you set it down (or manually lock it). Make sure you have set a screen lock.
Page 218 Settings : Security & privacy : Lock and unlock phone Use the fingerprint sensor to scan another fingerprint. Rename each fingerprint. Touch the current name, type a name, and touch OK. Remove a fingerprint Go to Settings > Security & privacy. Touch Device lock.
Page 219 Settings : Security & privacy : Lock and unlock phone Fix an issue Issue: Sometimes the sensor can’t read my fingerprints. Each finger has a unique print. If you’ve added only one fingerprint, add more for other fingers you want to use with the sensor.
Page 220: More Security Settings
Settings : Security & privacy : More security settings Pin an app screen Turn on pinning Use pinning to keep the current app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone. You can set up a pattern, PIN, or password required to unpin.
Page 221 Settings : Security & privacy : More security settings Choose a lock type (Pattern, PIN, Password) for your secure folder, then set up the lock. To add apps, touch Learn more. You’ll now see Secure folder in your app tray or on your home screen. Disguise the folder You can change the icon and app name to make Secure folder more discreet.
Page 222 Settings : Security & privacy : More security settings You'll see it in your app tray or on your home screen. Change the lock Open Secure folder and unlock it. Touch > Change lock and unlock again. Choose a lock type and set up your new pattern, PIN, or password. Set amount of time folder stays unlocked Your secure folder automatically locks after a period of inactivity.
Page 223: Lock Sim Card
Settings : Security & privacy : More security settings • Don’t show notifications To adjust notifications from secure apps: Open Secure folder and unlock it. Touch > More settings > Notification Manager. Choose how you want to handle notifications from your secure apps. Forgot your folder's PIN/password/pattern? If you don’t remember how to unlock your secure folder, you’ll need to delete the folder and set it up again.
Page 224 Settings : Security & privacy : More security settings If you accidentally disabled SIM If you enter an incorrect PIN multiple times, the SIM will be disabled. Contact your carrier for a PIN unlock key (PUK) to re-enable the SIM. Change SIM PIN To change the PIN code for your SIM card: Be sure you have the previous PIN.
Page 225: Privacy
Settings : Security & privacy : Privacy Adjust app permissions The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: Go to Settings...
Page 226: Hide Passwords
Settings : Security & privacy : Privacy Hide passwords To control whether characters briefly display when you enter a password to unlock your phone or log into websites and apps: Open Moto Secure app and touch Privacy controls. Or, go to Settings > Security & privacy > Privacy > Privacy controls. Turn Show passwords off Keep Wi-Fi and mobile networks secure Control warnings about and your connections to open networks (that require no password) and weakly...
Page 227: Safety & Emergency
Settings : Safety & emergency Prepare for emergencies Set up emergency SOS In an emergency, you can press the Power button quickly five times or more to start a blaring sound and automatically call emergency responders. If you sign in to your Google account, you can set your phone to send SOS text messages with your current location to emergency contacts and to record emergency video.
Page 228 Settings : Safety & emergency View emergency information From the lock screen: • Swipe up and touch Emergency call below the keypad. • Or, press & hold the Power + Volume up buttons, then touch Emergency. Touch View emergency info. Add message to lock screen To add your name or a short message to your lock screen...
Page 229 Settings : Safety & emergency Touch Safety & emergency > Wireless emergency alerts. Adjust settings as needed.
Page 230: System
Settings : System : Languages & input Customize the keyboard Quickly access keyboard settings On the keyboard, touch You can also access your keyboard settings at Settings > System > Languages & input > On-screen keyboard > Gboard. Change how keyboard looks To change the background color of your keyboard: On the keyboard, touch Touch Theme.
Page 231: Change Keyboards
Settings : System : Languages & input Disable glide typing With glide typing, you drag your finger over the letters in a word. If you want to turn this off and only use multi-touch typing: On the keyboard, touch Touch Glide typing. Turn Enable glide typing off Limit or turn off suggestions On the keyboard, touch...
Page 232: Use Multiple Languages
Settings : System : Languages & input To remove a keyboard you downloaded, uninstall its app. Use multiple languages Change display language You selected the language for your phone during set up. To change it: Go to Settings > System > Languages & input > Languages. Touch &...
Page 233 Settings : System • Call history • Contacts • Phone settings (including Wi-Fi passwords and permissions) • Photos and videos (synced to your Google Photos library, not to Google Drive) • SMS text messages (if using Messages) Tip: Back up over Wi-Fi to prevent cellular data charges.
Page 234: Users And Guests
Settings : System : Users and guests Share your phone Ways to share your phone • Add users. If you share your phone with family, friends, or within a business, you can set up separate user spaces for each of them. •...
Page 235: Add, Modify, Remove Users
Settings : System : Users and guests Guest Added user Add, modify, remove users Add a user You must be the device owner to add users. To prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone.
Page 236: Add Or Delete Guest
Settings : System : Users and guests If you're the owner: Go to Settings > System > Multiple users. Or from quick settings, touch > More settings. Touch the user's name. Touch Add or delete guest Lend to guest Create a temporary profile for sharing your phone with someone.
Page 237: About Phone
Settings : About phone Record your IMEI number The IMEI (International Mobile Equipment Identity) number is the unique code that identifies your phone. You’ll need it if you contact support regarding a warranty, and it’s important to have if your phone is stolen. Service providers can use the IMEI to block a stolen phone from cellular networks, and many police departments keep a record of stolen phones using this number.
Page 238: Fix Issues
If your phone ever becomes too hot, it will ask you to turn it off so it can cool down. Some phones will stay on but limit the phone's capabilities until it cools down. If your phone is too hot to touch, use a different phone, tablet, or computer to contact Motorola support. Reasons your phone may get warm Doing one or more of the following activities may cause your phone to get warm: •...
Page 239: Phone Won't Turn On
Fix issues : Hardware issues • Use the charger that came with your phone, or a charger that is compatible with your phone. • Keep your phone away from direct heat or excessive sunlight. • Don't keep your phone in enclosed or poorly ventilated areas where heat can easily build up. •...
Page 240: Screen Is Frozen Or Won't Respond
Fix issues : Hardware issues Troubleshoot your apps: Check for app updates. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. If your problem doesn't go away in safe mode, restart your phone and continue to the next section. Reset to factory settings: To remove any processes on your phone that may be causing the issue, you can reset your phone...
Page 241: Sd Card Issues
Fix issues : Hardware issues Everything is negative, reversed colors Go to Settings > Accessibility > Color and motion > Color inversion and turn it off Tones, hues are different or missing • If the screen shows warmer tones than usual, check quick settings.
Page 242 Fix issues : Hardware issues Phone stopped reading SD card After each step, check to see if the issue is fixed: Turn your phone off and then on again. Inspect card for damage or alignment issue: Turn your phone off and remove the card.
Page 243 Fix issues : Hardware issues Use a USB cable that’s capable of data transfer and isn’t for charging only. Be sure you have set the USB connection type to allow file transfer.
Page 244: Call And Sim Issues
Fix issues : Call and SIM issues Troubleshoot issues with calls Select the statement that best describes your issue: • Can't make calls • Can't answer calls • Phone doesn’t ring • Don’t get calls/texts • People can’t hear me •...
Page 245: Can't Answer Or Phone Doesn't Ring
Fix issues : Call and SIM issues Check if a software update is available for your phone. Remove your SIM card and reinsert. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. Reset the phone.
Page 246: Issues During Calls
Fix issues : Call and SIM issues Can't answer ringing phone Clear the data for the Phone app. Touch & hold , then touch > Storage & cache > Clear storage. Consistent busy signal Outbound calls If you hear a fast busy signal when you call a number, all cellular circuits may be in use, preventing the call from going through.
Page 247 Fix issues : Call and SIM issues Check your proximity sensor. Dial a call and set the phone on a table (don't use speaker mode), then hold your hand over the proximity sensor to see if you can turn the screen off and on. Use safe mode to see if apps you installed are causing the issue and uninstall as needed.
Page 248 Fix issues : Call and SIM issues Turn off Voice Match. Open the Google app. Touch your profile icon > Settings > Assistant > Hey Google & Voice Match. Turn Hey Google off Saying “OK, Google” won't work from all screens, but you can touch the search widget first, then say “OK, Google”.
Page 249: Battery Issues
Fix issues : Battery issues Charging issues Try these troubleshooting steps. After each step, check to see if your issue is fixed. Make sure the USB plug fits securely into the phone. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button.
Page 250: Battery Drains Too Fast
Fix issues : Battery issues Battery drains too fast Battery life varies The way you use your phone can really affect how long you can go before recharging your battery. Navigating, playing games, browsing the web, making calls and texting all require energy. So, your battery life may vary day to day, depending on what you're doing.
Page 251: Bluetooth, Wi-Fi, Usb Issues
Fix issues : Bluetooth, Wi-Fi, USB issues Bluetooth issues Bluetooth turning on automatically After each step, check to see if your issue is fixed: When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning.
Page 252 Fix issues : Bluetooth, Wi-Fi, USB issues Check that Media audio is on: Go to Settings > Connected devices. Next to the paired device, touch Make sure Media audio is checked. If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: Check that other devices paired with your phone aren't getting your calls.
Page 253: Wi-Fi Issues
Fix issues : Bluetooth, Wi-Fi, USB issues Check battery level on your phone and Bluetooth device, and charge if either is low. Keep the phone and Bluetooth device within 30 feet of each other, closer for better performance. On your phone, turn Bluetooth off and then on again. Turn off the Bluetooth device to disconnect it.
Page 254: Can't Transfer Files Or Connect To Computer
Fix issues : Bluetooth, Wi-Fi, USB issues • Cellular data is on. • Data Saver is turned off. If you can't connect a computer or tablet to your phone's Wi-Fi hotspot: The cellular network for your phone may not be in range. Check the signal icon in your status bar to ensure you have strong connection.
Page 255 Fix issues : Bluetooth, Wi-Fi, USB issues To test the USB port on your phone, connect your phone to a different computer. To test the USB port on your computer, connect a different device to your computer.
Page 256: Account And Sign-In Issues
Fix issues : Account and sign-in issues Forgot unlock code If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Make sure you know your Gmail address and password, which you'll need when setting up the phone. If you've forgotten them, use Google's website to retrieve them.
Page 257 Fix issues : Account and sign-in issues Make sure your Internet connection works. For sync to work, you need an Internet connection. To test if your connection is working, open a browser and load a website. If the website doesn't load, get help connecting to Wi-Fi or to cellular...
Page 258: App Issues
Fix issues : App issues App or widget issues App or widget missing from home screen If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a shortcut.
Page 259: Camera Issues
Fix issues : App issues After Chrome has updated, touch . Apps will now update normally. Problems with app you installed After each step, check to see if the issue is fixed: Check for updates to the app. If you can open the app, touch or >...
Page 260: Messaging Issues
Fix issues : App issues Clear the app's cache. If the problem continues, open WhatsApp, touch > Settings > Help, and search for information about your issue. Error: Please restart camera After each troubleshooting step, check to see if the issue is fixed: Turn your phone off and then on again.
Page 261 Fix issues : App issues Turn your phone off and then on again. If the issue persists, follow the steps below for specific issues. After each troubleshooting step, check to see if your issue is fixed. Red ! on text message If you see , your text message was not sent.
Page 262: Gmail Issues
Fix issues : App issues Clear the app’s cache. This frees up space by removing temporary files. Reset the phone. Keyboard not working If your keyboard has problems, like a missing spacebar: Check for updates to your keyboard app. Turn your phone off and then on again. Clear the cache for the keyboard app.
Page 263: Maintenance Procedures
Motorola provides these updates to most phones on a regular basis. • Android OS updates are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible. To see if an OS update will be available for your phone, or if your phone is still eligible for security updates,...
Page 264 Fix issues : Maintenance procedures Reset Wi-Fi, cellular data, and Bluetooth When to use this reset • Wi-Fi doesn't work. Wi-Fi network name doesn’t show on your phone. • Cellular/mobile data: No signal and in the status bar. You can't make/receive calls, or calls frequently drop.
Page 265 Fix issues : Maintenance procedures Reset app preferences When to use this reset This reset doesn't allow you to choose individual apps; all apps will be reset. Before resetting all apps, if you're having trouble with one or two apps, reset the apps individually.
Page 266: Reset Phone
Fix issues : Maintenance procedures Go to Settings > System > Reset options. Touch Reset baseband settings. Touch Reset and restart. Reset phone What a reset does Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased from the phone: •...
Page 267: Get More Help
Fix issues : Maintenance procedures Reset phone from Settings To erase all data and reset your phone: Go to Settings > System. Touch Reset options > Erase all data (factory reset). Reset phone if you can't open Settings If you can’t open Settings, do an external reset. Charge your battery 30% or more.
Page 268: Send Feedback To Motorola
To send feedback frequently, including a screenshot of the previous screen, open quick settings and touch Share feedback. (You can add this to quick settings.) To send feedback about a Motorola app, in the app, touch or or > Feedback.

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Motorola moto g84 User Manual

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