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Dell OptiPlex Micro 7010 Owner's Manual

Dell OptiPlex Micro 7010 Owner's Manual

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OptiPlex Micro 7010
Owner's Manual
Regulatory Model: D15U
Regulatory Type: D15U004
June 2023
Rev. A01
Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
MFF i5-12500T / 16GB / 512GB (YPYR4)
e Workstation
o cerca il tuo prodotto tra le
Dell OptiPlex 7010
migliori offerte di PC Desktop

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Summary of Contents for Dell OptiPlex Micro 7010

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell OptiPlex 7010 MFF i5-12500T / 16GB / 512GB (YPYR4) o cerca il tuo prodotto tra le migliori offerte di PC Desktop e Workstation OptiPlex Micro 7010 Owner's Manual Regulatory Model: D15U Regulatory Type: D15U004 June 2023 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of OptiPlex Micro 7010..................6 Front....................................... 6 Back......................................7 Chapter 2: Set up your computer....................9 Chapter 3: Specifications of OptiPlex Micro 7010................ 13 Dimensions and weight..............................13 Processor..................................... 13 Chipset....................................15 Operating system................................16 Memory....................................16 Memory matrix..................................16...
  • Page 4 Chapter 6: Removing and installing Customer Replaceable Units (CRUs)........34 Front bezel..................................34 Removing the front bezel............................34 Installing the front bezel............................35 Hard drive....................................36 Removing the hard drive............................36 Installing the hard drive..............................38 Solid-state drive................................40 Removing the M.2 2230 solid-state drive......................40 Installing the M.2 2230 solid-state drive........................
  • Page 5 Deleting or changing an existing system setup password.................95 Clearing BIOS (System Setup) and System passwords..................95 Chapter 10: Troubleshooting....................... 96 Dell SupportAssist Pre-boot System Performance Check diagnostics..............96 Running the SupportAssist Pre-Boot System Performance Check..............96 Power-Supply Unit Built-in Self-Test ..........................96 System-diagnostic lights..............................97 Recovering the operating system..........................

  • Page 6: Chapter 1: Views Of Optiplex Micro 7010

    Views of OptiPlex Micro 7010 Front 1. Power button Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer.

  • Page 7: Back

    Supports an optional module for HDMI 2.1/Displayport 1.4a (HBR3)/VGA/PS2/serial/USB Type-C with DisplayPort Alt mode + power delivery in. NOTE: You may connect a 90 W Dell USB-C hub monitor to the optional Type-C port as a consolidated power, display and USB I/O solution for your computer. 3. DC-in cable clip For power-adapter cable routing.
  • Page 8 Connect a power adapter to provide power to your computer. 7. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 8. DisplayPort 1.4a Connect an external display or a projector.

  • Page 9: Chapter 2: Set Up Your Computer

    Set up your computer Steps 1. Connect the keyboard and mouse. 2. Connect to your network using a cable, or connect to a wireless network. Set up your computer...
  • Page 10 3. Connect the display. 4. Connect the power cable. Set up your computer...
  • Page 11 Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. Set up your computer...
  • Page 12 Dell Update, search in the Knowledge Base Resource at www.dell.com/ support. Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support. Set up your computer...

  • Page 13: Chapter 3: Specifications Of Optiplex Micro 7010

    Specifications of OptiPlex Micro 7010 Dimensions and weight The following table lists the height, width, depth, and weight of your OptiPlex Micro 7010. Table 2. Dimensions and weight  Description Values Height 182 mm (7.17 in.) Width 36 mm (1.42 in.) Depth 178 mm (7.01 in.)
  • Page 14 Not applicable Not applicable 3 GHz frequency NOTE: Processor clock speeds and thermal design power differ according to the thermal mode selected in the My Dell app on your computer. Processor cache 4 MB 6 MB 12 MB 20 MB...

  • Page 15: Chipset

    30 MB Integrated graphics Intel UHD Graphics 770 Intel UHD Graphics 770 Intel UHD Graphics 770 Chipset The following table lists the details of the chipset supported by your OptiPlex Micro 7010. Table 5. Chipset  Description Values Chipset Intel Q670 Processor ●...

  • Page 16: Operating System

    ● 32 GB, 2 x 16 GB, DDR4, 3200 MHz, dual-channel ● 64 GB, 2 x 32 GB, DDR4, 3200 MHz, dual-channel Memory matrix The following table lists the memory configurations supported on your OptiPlex Micro 7010. Table 7. Memory matrix  Configuration...

  • Page 17: External Ports

    16 GB 16 GB 64 GB DDR4 32 GB 32 GB External ports The following table lists the external ports of your OptiPlex Micro 7010. Table 8. External ports  Description Values Network port One RJ45 Ethernet port 10/100/1000 Mbps USB ports ●...

  • Page 18: Ethernet

    M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. SATA One SATA slot for 2.5-inch HDD Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your OptiPlex Micro 7010. Table 10. Ethernet specifications  Description Values Model number...

  • Page 19: Storage

    Average speaker output Peak speaker output 2.5 W Subwoofer output Not supported Microphone Not supported Storage This section lists the storage options on your OptiPlex Micro 7010. Table 13. Storage matrix  Storage 1st 2.5-inch 1st M.2 1st Bootable Device hard drive socket 2.5-inch hard drive...

  • Page 20: Power Adapter

    Power adapter The following table lists the power adapter specifications of your OptiPlex Micro 7010. Table 15. Power adapter specifications  Description Option one Option two Type 65 W 90 W Connector dimensions: External diameter 4.50 mm 4.50 mm Internal diameter 2.90 mm...

  • Page 21: Video Port Resolution (Gpu-Integrated)

    One HDMI 1.4b + One DisplayPort 1.4a + Optional module ● 3 ● 4, with MST Hardware security The following table lists the hardware security of your OptiPlex Micro 7010. Table 19. Hardware security   Hardware security Kensington security-cable slot...

  • Page 22: Regulatory Compliance

    Product Safety, EMC and Environmental Datasheets Dell Regulatory Compliance Home page Dell and the Environment Operating and storage environment This table lists the operating and storage specifications of your OptiPlex Micro 7010. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 22. Computer environment  Description...

  • Page 23: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 24: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 25: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 26: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 27: Screw List

    Wireless card M2x3.5 M.2 2230/2280 solid-state drive M2x3.5 Internal antenna M3x3 I/O module M3x3 M2x5, cross type Type-C module M2x3 Major components of OptiPlex Micro 7010 The following image shows the major components of OptiPlex Micro 7010. Working inside your computer...
  • Page 28 1. Side cover 2. Fan assembly 3. Heat sink 4. Speaker 5. Speaker holder 6. System board 7. Chassis 8. Processor Working inside your computer...
  • Page 29 12. Hard-drive assembly NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 30: Chapter 5: Side Cover

    Side cover Removing the side cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following image(s) indicate the location of the side cover and provides a visual representation of the removal procedure. Side cover...

  • Page 31: Installing The Side Cover

    Steps 1. Place your computer on its side with the side cover facing up. 2. Loosen the thumb-screw (6x32) that secures the side cover to the chassis. 3. Slide and lift the side cover off the chassis. Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 32 Steps 1. Place the side cover on the chassis. Side cover...
  • Page 33 2. Align the tabs on the side cover with the slots on the chassis. 3. Slide the side cover into place towards the front of the computer. 4. Tighten the thumb-screw (6x32) that secure the side cover to the chassis. Next steps 1.

  • Page 34: Chapter 6: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Front bezel Removing the front bezel Prerequisites...

  • Page 35: Installing The Front Bezel

    Steps 1. Gently pry and release the front-cover tabs from the top-right, working down sequentially to the bottom-right tab. 2. Swing the front bezel outwards, away from the side cover. 3. Lift the front bezel off the side cover. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 36: Hard Drive

    Steps 1. Insert the right-side front-bezel tabs into the corresponding slots on the side cover. 2. Push the left-side of the front bezel towards the side cover, snapping the tabs into position. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer.
  • Page 37 Removing and installing Customer Replaceable Units (CRUs)

  • Page 38: Installing The Hard Drive

    Steps 1. Press and hold the tab that secures the hard-drive assembly to the chassis. 2. Slide and release the hard drive assembly from the chassis. 3. Lift the hard-drive assembly off the chassis. 4. Flip over the hard-drive assembly. 5.
  • Page 39 Removing and installing Customer Replaceable Units (CRUs)

  • Page 40: Solid-State Drive

    Steps 1. Place the 2.5-inch hard drive into the hard-drive carrier and align the tabs on the carrier with the slots on the hard drive. 2. Snap the hard-drive carrier onto the 2.5-inch hard drive. 3. Flip over the hard-drive assembly. 4.

  • Page 41: Installing The M.2 2230 Solid-State Drive

    About this task NOTE: Depending on the configuration ordered, your computer may have an M.2 2230 or an M.2 2280 solid-state drive installed in the solid-state drive slot (M.2 PCIe SSD 1) on the system board. NOTE: This procedure is applicable for computers where an M.2 2230 solid-state drive is installed in the solid-state drive slot (M.2 PCIe SSD 1) on the system board.

  • Page 42: Removing The M.2 2280 Solid-State Drive

    Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 1). 2. Slide the M.2 2230 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 1) on the system board. 3.

  • Page 43: Installing The M.2 2280 Solid-State Drive

    Steps 1. Remove the screw (M2x3.5) that secures the M.2 2280 solid-state drive to the system board 2. Slide and lift the M.2 2280 solid-state drive off the solid-state drive slot (M.2 PCIe SSD 1) on the system board. Installing the M.2 2280 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 44: Location Of The Screw Mount On The M.2 Slot

    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 0). 2. Slide the M.2 2280 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 1) on the system board. 3.

  • Page 45: Wireless Card

    Steps 1. Remove the screw mount on the system board. 2. Install the screw mount on the system board. Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover.

  • Page 46: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the wireless card. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot (M.2 WLAN). Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 47 Steps 1. Connect the antenna cables to the wireless card. Table 24. Antenna-cable color scheme  Connectors on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2. Place the wireless-card bracket on the wireless card 3.

  • Page 48: Speaker

    Speaker Removing the speaker Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following image(s) indicate the location of the speaker and provides a visual representation of the removal procedure. Steps 1.

  • Page 49: Fan

    Steps 1. Connect the speaker cable to the system board. 2. Press and hold on the tab that secures the speaker to the system board. 3. Place the speaker on the system board. 4. Release the tab that secures the speaker to the system board. Next steps 1.

  • Page 50: Installing The Fan

    Steps 1. Press and hold the tabs that secures the fan assembly to the system board. 2. Lift the fan assembly off the system board and hold it in place. 3. Flip over the fan assembly. 4. Disconnect the fan cable from the system board. 5.
  • Page 51 Steps 1. Place the fan on the fan shroud. 2. Align the tabs on the fan with the slots on the fan shroud. 3. Snap the fan into place on the fan shroud. 4. Connect the fan cable to the system board. 5.

  • Page 52: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task NOTE: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.

  • Page 53: Memory

    Steps With the positive side (+) facing up, insert the coin-cell battery into the battery socket on the system board and snap the battery into place. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer.

  • Page 54: Installing The Memory

    Steps 1. Carefully spread apart the securing-clips on each end of the memory-module slot. 2. Grasp the memory module near the securing clip, and then gently ease the memory module out of the memory-module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components on the memory module.
  • Page 55 Steps 1. Ensure that the securing clips are in an open position 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Press down on the memory module until the memory module snaps into position and the securing clip locks in place CAUTION: To prevent damage to the memory module, hold the memory module by the edges.

  • Page 56: Chapter 7: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.

  • Page 57: Installing The Heat Sink

    Steps 1. In reverse sequential order (3>2>1) loosen the three captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the processor or the fan and heat sink is replaced, use the thermal grease provided in the kit to ensure that...

  • Page 58: Optional I/O Modules (Hdmi/Vga/Dp/Serial)

    About this task NOTE: The optional PS2 module comes with a custom Dell adapter cable that is required to access the PS2 I/O ports. Plug in the adapter cable to access the PS2 I/O and COM ports of your computer.
  • Page 59 The following images indicate the location of the optional I/O module and provide a visual representation of the removal procedure. Steps 1. Remove the two (M3x3) screws that secure the optional I/O module (HDMI/DP/PS2) or two (M2x5) cross type screws that secure the optional I/O module (VGA/Serial) to the computer chassis.

  • Page 60: Installing The Optional I/O Module (Hdmi/Vga/Dp/Serial/Ps2)

    About this task NOTE: The optional PS2 module comes with a custom Dell adapter cable that is required to access the PS2 I/O ports. Plug in the adapter cable to access the PS2 I/O and COM ports of your computer.

  • Page 61: Optional Type-C Module

    2. Insert the optional I/O module into its slot from the inside of your computer. 3. Connect the I/O cable to the connector on the system board. 4. Replace the two (M3x3) screws that secure the optional I/O module (HDMI/DP/PS2) or two (M2x5) cross type screws that secure the optional I/O module (VGA/Serial) to the computer chassis.

  • Page 62: Installing The Optional Type-C Module

    Steps 1. Remove the two (M2x3) screws that secure the optional Type-C module. 2. Remove the optional Type-C module from its slot on the chassis. 3. Lift and hold the optional Type-C module in place above the system board. 4. Disconnect the Type-C DisplayPort cable from the system board. 5.
  • Page 63 About this task The following images indicate the location of the optional Type-C module and provide a visual representation of the installation procedure. Steps 1. To remove the dummy metal bracket, insert a flat-head screwdriver in the hole of the bracket. Push the bracket to release the bracket, and then lift the bracket out from the system.

  • Page 64: Processor

    Processor Removing the processor Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the hard drive, if applicable. 4. Remove the speaker. 5. Remove the fan. 6. Remove the heat sink. About this task NOTE: The heat sink may become hot during normal operation.

  • Page 65: Installing The Processor

    Steps 1. Press the release lever down and then push it away from the processor to release it from the securing tab. 2. Extend the release lever completely and open the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
  • Page 66 Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket.

  • Page 67: System Board

    System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the hard drive, if applicable. 4. Remove the coin-cell battery. 5. Remove the M.2 2230 solid-state drive M.2 2280 solid-state drive, whichever applicable.
  • Page 68 3. 2.5-inch hard-drive connector 4. Coin-cell battery 5. Optional video connector (VGA Port/DisplayPort 1.4a (HBR3)/HDMI 2.1 Port/Type-C DisplayPort) 6. Type-C signal connector 7. Type-C USB connector 8. Optional PS/2, serial port connector 9. Processor socket 10. Type-C power connector 11. Fan connector 12.

  • Page 69: Installing The System Board

    Steps 1. Remove the screw (M3x5) that secures the speaker-support bracket to the system board. 2. Lift the speaker-support bracket off the system board. 3. Remove the four screws (M3x5) that secures the system board to the chassis. 4. Remove the two screws (M3x4) that secures the system board to the chassis. 5.
  • Page 70 1. M.2 WLAN connector 2. M.2 SSD PCIe connector (2230/2280) 3. 2.5-inch hard-drive connector 4. Coin-cell battery 5. Optional video connector (VGA Port/DisplayPort 1.4a (HBR3)/HDMI 2.1 Port/Type-C DisplayPort) 6. Type-C signal connector 7. Type-C USB connector 8. Optional PS/2, serial port connector 9.
  • Page 71 Removing and installing Field Replaceable Units (FRUs)
  • Page 72 Steps 1. At an angle, insert the front of the system board through the front of the chassis. 2. Place the system board on the chassis. 3. Align the screw holes on the system board to the screw holes on the chassis. 4.

  • Page 73: Internal Antenna

    9. Install the coin-cell battery. 10. Install the hard drive, if applicable. 11. Install the side cover. 12. Follow the procedure in After working inside your computer. Internal antenna Removing the antenna module (black cable) Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 74: Installing The Antenna Module (Black Cable)

    Installing the antenna module (black cable) Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the antenna module (black cable) and provides a visual representation of the installation procedure.

  • Page 75: Removing The Antenna Module (White Cable)

    Removing the antenna module (white cable) Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. 3. Remove the hard drive, if applicable. About this task The following image(s) indicate the location of the antenna module (white cable) and provides a visual representation of the removal procedure.

  • Page 76: Installing The Antenna Module (White Cable)

    Installing the antenna module (white cable) Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the antenna module (white cable) and provides a visual representation of the installation procedure.

  • Page 77: Removing Sma Antenna Assembly

    3. Follow the procedure in After working inside your computer. Removing SMA antenna assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the hard drive, if applicable. 4. Remove the wireless card.
  • Page 78 Steps 1. Remove the SMA antenna assembly cables from the routing guides on the chassis. 2. Remove the screw (M3x3) that secures the SMA antenna assembly to the chassis. 3. Push the SMA antenna assembly inside from the opening on the back view and lift it away from the chassis. Removing and installing Field Replaceable Units (FRUs)

  • Page 79: Installing Sma Antenna Assembly

    Installing SMA antenna assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of SMA antenna assembly and provide a visual representation of the removal procedure.
  • Page 80 Steps 1. Remove the fillers on the side cover. 2. Tilt the SMA antenna assembly. 3. Align and place the antenna bracket on the system board. 4. Insert the SMA antenna assembly in the back view opening. 5. Align the screw hole on the SMA antenna assembly with the screw hole on the back view. 6.

  • Page 81: Chapter 8: Software

    ● Windows 11 CMIT Government Edition, 64-bit (China only) ● Ubuntu Linux 20.04 LTS, 64-bit ● Windows 10 Pro, 64-bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...

  • Page 82: Chapter 9: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 83: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 84 Table 26. System setup options—System information menu (continued) Overview DIMM 2 Size Displays the DIMM 2 memory size. Devices Information Video Controller Displays the video controller type of the computer. Video Memory Displays the video memory information of the computer. Wi-Fi Device Displays the wireless device information of the computer.
  • Page 85 Table 28. System setup options—Integrated Devices menu (continued) Integrated Devices Memory Mapped I/O above 4 Gig Allows 64-bit capable PCI devices to be decoded in above 4 GB address space, freeing up memory resources under 4 GB. By default, the this option is enabled. Audio Enable Audio Enable or disable the integrated audio controller.
  • Page 86 Table 29. System setup options—Storage menu (continued) Storage Type Displays the SATA HDD type information of the computer. Device Displays the SATA HDD device information of the computer. SATA-3 Type Displays the SATA HDD type information of the computer. Device Displays the SATA HDD device information of the computer. M.2 PCIe SSD Type Displays the M.2 PCIe SSD-0 type information of the computer.
  • Page 87 Table 32. System setup options—Power menu  Power USB Wake Support Enable USB Wake Support When enabled, you can use the USB devices like a mouse or keyboard to wake your computer from standby. By default, the option is enabled. AC Behavior AC Recovery Enables the system to turn on automatically, when AC is inserted.
  • Page 88 Table 33. System setup options—Security menu (continued) Security SMM Security Mitigation Enable or disable SMM Security Mitigation. By default, the option is enabled. Data Wipe on Next Boot Start Data Wipe Enable or disable the data wipe on next boot. By default, the option is disabled. Absolute Enable or disable or permanently disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute software.
  • Page 89 Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. Table 35. System setup options—Update, Recovery menu ...
  • Page 90 Table 36. System setup options—System Management menu (continued) System Management Wake on LAN/WLAN Enable or disable the computer to power on by special LAN signals when it receives a wakeup signal from the WLAN. By default, the Disabled option is selected. Auto on Time Enable to set the computer to turn on automatically every day or on a preselected date and time.
  • Page 91 Table 38. System setup options—Pre-boot Behavior menu  Pre-boot Behavior Adapter Warnings Enable or disable adapter warnings to display a warning message if a power adapter with too little power capacity is detected. By default, the Adapter Warnings option is enabled. Warning and Errors Enable or disable the action to be done when a warning or error is encountered.

  • Page 92: Updating The Bios

    For more information on this subject, search in the Knowledge Base Resource at www.dell.com/support. Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer.

  • Page 93: Updating The Bios In Linux And Ubuntu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 94: System And Setup Password

    ● USB drive formatted to the FAT32 file system (key does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ●...

  • Page 95: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 96: Chapter 10: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 97: System-Diagnostic Lights

    System-diagnostic lights This section lists the system-diagnostic lights of your OptiPlex Micro 7010. Table 43. System-diagnostic lights  Blinking pattern Amber White Problem description Suggested resolution TPM detection failure Replace the system board. Unrecoverable SPI Flash Replace the system board. Failure EC unable to program i-Fuse Replace the system board.

  • Page 98: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 99: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see...

  • Page 100: Chapter 11: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 44. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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