Troubleshooting Memory Problems
Symptom
Memory parity error.
Troubleshooting Power Problems
Symptom
Internet PC will not
turn on.
Troubleshooting
Problem
Wrong memory modules were used in
upgrade.
Memory modules failed.
Problem
Power button on the front of your Internet
PC has not been pressed.
Power plug is not properly connected to
back of Internet PC or wall outlet.
Line voltage selection switch is not in the
proper position for your region (115V/230V).
Wall outlet is bad.
Memory
Solution
Review Upgrading Your Internet PC in the Features
Guide that came with your Internet PC to verify the
correct type of memory modules to use.
Call a Compaq Authorized Service Provider. Refer to
your Warranty Statement for details.
Power
Solution
Press the Power button on the front of your Internet
PC.
Reconnect the power plug to rear of Internet PC and
wall outlet.
Set your line voltage selection switch to the correct
setting for your region, or call a Compaq Authorized
Service Provider for assistance. Refer to your
Warranty Statement for details.
Test the outlet by connecting a different electrical
device to outlet.
7-13