Keyboard and Scroll Mouse
Symptom
Keyboard commands
and typing are not
recognized by the PC.
Getting Started
Problem
Keyboard connector is
not properly connected.
Program in use has
stopped responding
to commands.
Keyboard is damaged.
Solution
1. Click the Start button.
2. Click Turn Off Computer.
3. Select Turn Off.
4. After the shutdown is complete, reconnect the
keyboard to the back of your PC and restart your
PC.
Shut down your PC using the mouse.
Refer to the Warranty and Support Guide for details.
Finding Help & Support
7–19