Page 1 ENERGY STAR guidelines for energy efficiency. FaxFlash is a service mark and WebTelligent is a trademark of NEC Computer Systems Division, Packard Bell NEC, Inc. NEC and PowerMate are registered trademarks of NEC Corporation, used under license.
Page 2: Using This Guide
Chapter 3, Configuring the System, describes how to use the software utilities shipped with your system, including the BIOS Setup Utility, the NEC Select Install CD, and the NEC Driver CD. It also provides detailed information on jumpering devices in the system.
Page 3 Chapter 6, Solving System Problems, contains troubleshooting tips for solving simple problems and describes how to find help when you cannot solve a problem yourself. Chapter 7, Getting Services and Support, describes the services available to you for information and help, and describes how to access the services.
Page 4: Text Conventions
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the hardware or software.
Page 5: Related Documents
NEC PowerMate Series Installing Your Applications Follow the directions in this brief document to install applications and the NEC Help Center on your system from the NEC Select Install CD. xii Using This Guide...
Page 6 Your system comes with the following online documentation on the NEC Select Install CD: NEC Help Center The NEC Help Center is an online version of the printed user’s guide. It provides information about your system under the following topics: System Tour, System Information, System Upgrades, FAQs, and Service &...
Page 7 Obtain product literature and technical information bulletins with FaxFlash. By using FaxFlash, you can be kept up-to-date on the latest technical information for your system. See “NEC CSD FaxFlash Service” in Chapter 7 for information about using FaxFlash. xiv Using This Guide...
Page 8: Table Of Contents
Power Supply ...............1-13 IntelliCase Chassis ...............1-14 Speakers ..................1-14 System Features ................1-16 Hardware................1-16 Software................1-18 Preloaded Operating System .........1-18 NEC Select Install CD ..........1-18 NEC Driver CD ............1-20 Security................1-21 2 Setting Up the System Cable Connections ................ 2-2 Startup ..................2-4 Shutdown..................2-5 Power-Saving Features..............
Page 9 Remote CD ..............3-45 NEC Help Center .................3-48 Installing the NEC Help Center ..........3-48 Uninstalling the NEC Help Center ........3-49 NEC Driver CD ................3-49 Installing Drivers with the NEC Driver CD......3-50 Installing Drivers from a Remote CD........3-51 iv Contents...
Page 10 NEC Security................4-12 NEC SNMP Agent...............4-12 Installing the NEC SNMP Agent ..........4-14 Configuring the NEC SNMP Agent for Windows 95 ....4-14 Configuring the NEC SNMP Agent for Windows 98 ....4-16 Configuring the NEC SNMP Agent for Windows NT ...4-18 NEC WebTelligent...............4-19 NEC WebTelligent Features ..........4-20...
Page 11 System Unit Cover................ 5-4 Removing the Cover.............. 5-4 Replacing the Cover .............. 5-7 System Board Removal and Replacement ........5-9 System Board Removal ............5-9 System Board Replacement ..........5-11 DIMM Upgrade ................5-15 Checking System Memory............5-17 Removing a DIMM ..............5-17 Installing a DIMM..............5-19 Expansion Boards ................5-21 Locating Expansion Slots .............5-21 Installing an Expansion Board ..........5-23...
Page 12 How to Get Help ................6-13 Getting Help From Your Company........6-14 Getting Help From an NEC CSD Dealer .......6-14 Getting Help From NEC CSD Technical Support Center ..6-14 NEC CSD Warranty/Non-Warranty Repair Service ....6-15 7 Getting Services and Support NEC CSD Website................ 7-2 NEC CSD FTP Site...............
Page 13 Calendar Clock ................B-3 Input/Output (I/O) Facilities............B-3 Sound System ................B-5 Fax/Modem Board ................B-5 Graphics ..................B-6 Diskette Drive................B-6 Hard Drive..................B-7 CD-ROM Drive ................B-8 PC Card Adapter................B-8 Video Board .................B-8 Speakers ..................B-8 Dimensions...................B-9 System Unit................B-9 Keyboard................B-9 Power ...................B-9 Operating Environment ............... B-10 Compliance................. B-10 C Questions and Answers Boot Questions ................C-2 BIOS Questions ................C-4...
Page 14: Reviewing System Features
Reviewing System Features Front Features Rear Features Inside Features Speakers System Features...
Page 15: Front Features
For more information about using system features, see Chapter 3, “Configuring the System” and Chapter 4, “Managing System Resources.” See the NEC Help Center for a comprehensive source of online information about your PowerMate system. Front Features The following figures show the features on the front of the system.
Page 16 Front features A – System Controls and Lamps B – CD-ROM Drive (not installed in all systems) C – Diskette Drive (not installed in all systems) System controls and lamps A – Power Button B – Power Lamp C – Suspend Button D –...
Page 17: System Controls And Lamps
System Controls and Lamps System controls let you select specific system operations. Lamps let you know the status of system operation. The computer has the following controls and lamps: Power button Press this button to turn on the system power. Press it again to turn off the power.
Page 18: Diskette Drive A
Power lamp The power lamp indicates whether system power is on or off. It also lets you know if the system is operating in a power-saving mode. A steady green lamp indicates that the power is on to all system components. An amber lamp indicates that the system is in Suspend mode with full-power reduction.
Page 19: Cd-Rom Drive
CD-ROM Drive Some systems come with a 32X Max variable CD-ROM drive. Use the CD-ROM drive to load and start programs from a compact disc (CD). You can also use the CD-ROM drive to play audio CDs. Note: You can boot the system from the CD-ROM drive with a bootable CD.
Page 20: External Connectors
The VGA connector and the system board AGP controller provide enhanced graphics performance, particularly for 3-D applications. The VGA connector ® supports an NEC MultiSync monitor or other video graphics array (VGA)-compatible monitor with a 15-pin connector. Reviewing System Features 1-7...
Page 21 Audio connectors The following connectors come integrated on the system board (see the following figure): Microphone in jack The microphone in jack lets you connect a microphone for recording audio information in your data system files. Line out jack The line out jack allows you to connect an amplified output device, such as powered speakers, a stereo tape recorder, or an external amplifier for audio output.
Page 22 Serial port (COM1) Attach a serial device with a 9-pin connector to the serial port. Serial devices include a pointing device, serial printer, or a modem. Keyboard port Attach the keyboard that comes with the computer to the keyboard port. ®...
Page 23: Power Supply Features
PCI Video Board You can order a video board from NEC CSD and install it in an expansion slot (see Chapter 5 for option installation procedures). This board is compatible with the PCI graphics standard and supports graphics-intensive, 3-D applications.
Page 24: Inside Features
Power socket Connect your power cable to this socket. Inside Features See the following figure for the location of features inside the system. A list of features and feature descriptions follow the figure. Inside the system A – Riser Board B – Expansion Slots C – System Board D –...
Page 25: System Board
IDE hard drive. The system board also supports an IDE CD-ROM drive housed in the accessible 5 1/4-inch device slot. The internal hard disk can be upgraded with a hard disk option available from NEC CSD. ® Note: Other storage devices (such as a Zip drive or tape backup unit) can be installed in the accessible device slot(s).
Page 26: Riser Board
Riser Board The riser board contains most of the cable connectors in the system. The following connectors reside on the riser board: primary and secondary IDE connectors diskette drive connectors expansion board connectors front panel connector for lamps the NLX connector for the system board additional connectors including the CD Audio In, Modem In, Wake-On LAN connector, and the chassis intrusion connector (hardware monitor)
Page 27: Intellicase Chassis
IntelliCase Chassis The NEC IntelliCase chassis conforms to the NLX form factor. With an NLX form factor, the system has the following features: standardized chassis size and dimensions standardized system board size and dimensions riser board with an NLX connector for signal and power...
Page 28 Speakers A – Left Speaker B – Right Speaker C – Volume Control D – Treble Control E – Power Lamp An AC adapter comes with the system. Set up the speakers with the AC adapter. The speakers connect to the line out jack on the back of the system unit.
Page 29: System Features
System Features The computer hardware and software deliver the performance and technologies you need for all your challenging tasks today and into the future. Hardware Hardware features include: PC97 Compliance All the hardware in the system has been certified by ®...
Page 30 Flashable ROM BIOS The system’s ROM BIOS features system setup configuration, Plug and Play support, and flash support for easy and economical BIOS upgrades. USB Ports The computer has two Universal Serial Bus (USB) connectors. You can connect two USB peripherals directly to the system without a special connector.
Page 31: Software
Install the software and documentation provided by NEC CSD from the NEC Select Install CD. The NEC Select Install CD can also be used to restore any of the software and documentation, or to restore the entire operating system. Each item on the CD is selectable from a straightforward graphical interface.
Page 32 The following applications and utilities are provided on the NEC Select Install CD: Microsoft Windows NT, Windows 95, or Windows 98 operating system. Microsoft Internet Explorer Internet Explorer provides a top-notch browser with preloaded links for easy access to the world wide web. Use Internet Explorer as well to access one of the many new browser-based utilities.
Page 33: Nec Driver Cd
NEC Security Use NEC Security to set a password for your system and to control access to serial ports, printer ports, and the diskette drive. NEC WebTelligent Manage computers in the network with NEC WebTelligent using an internet browser of your choice.
Page 34: Security
This feature is grayed-out if no password has been set. NEC Security The NEC Security Utility also allows password protection and lets you disable access to the diskette drive, COM ports, or printers. Windows network security features...
Page 35 Chassis intrusion notification Whenever the chassis cover is removed, LANDesk Client Manager logs the incident and then reports it on screen the next time the system is rebooted. 1-22 Reviewing System Features...
Page 36: Setting Up The System
Setting Up the System Cable Connections Startup Shutdown Power-Saving Features System Care More Information...
Page 37: Cable Connections
This chapter provides the information you need to set up and use the PowerMate 5100 Series computer. Some of the information provided includes cable connections, system startup procedures, system shutdown procedures, and system care. It also provides a matrix showing where to find additional information about the computer.
Page 38 Plug the AC adapter into the DC IN jack on the rear of the right speaker and into a surge protector (recommended) or a properly grounded wall outlet If the system comes with a fax/modem board, connect it to the telephone line as follows: Unplug the telephone from the telephone jack on the wall.
Page 39: Startup
Startup Press the power button to start up the system. The power lamp lights green to indicate that the system is on. The NEC startup screen appears. At the bottom of this screen, messages like the following appear: Press <F2>...
Page 40: Shutdown
Note: These messages are part of the system’s Power-On Self-Test (POST). The computer is checking the hardware for any changes since the last startup. If you want to see the messages displayed during POST, press ESC. If you want to go into the Setup Utility, press F2.
Page 41 2. Exit the application program. 3. Make sure that the hard drive, diskette drive, and any drives are not in use. A lit device lamp indicates that the device is in use. ! CAUTION Wait until a program is finished running before powering off the system.
Page 42: Power-Saving Features
Power-Saving Features If the system is running the Windows 95 or Windows 98 operating system, you can put it in Suspend mode – a power- saving state – by pressing the suspend button on the front of the unit. This is a convenient way of conserving energy when you are going to be away from the system for a short period of time.
Page 43: Protecting The System From Damage
(see “Security Menu” in Chapter 3). Use appropriate virus detection software regularly to protect the system from computer viruses. If you plan to use software programs other than NEC CSD supplied software, NEC CSD strongly recommends that you take the necessary steps, such as virus checks, to protect the system.
Page 44: Keeping The System In Good Condition
Place the computer away from direct sunlight and extreme hot and cold temperatures. The recommended operating environment is from 50°F to 95°F (10°C to 35°C). The recommended non-operating environment (shipping or storage) is from 14°F to 158°F (-10°C to 70°C). After turning off power, wait about five seconds for the hard drive to spin down before you power on again.
Page 45: Moving Or Shipping The System
Periodically clean the keyboard with a vacuum cleaner brush attachment. Do not use any liquid cleaners on the keyboard as they can damage the keyboard. If an object, such as a paper clip, falls into the keyboard, turn the keyboard over and gently shake it. Clean the monitor screen with a glass cleaner and wipe it with a clean, lint-free cloth.
Page 46: More Information
Appendix A of this User’s Guide or in the online Healthy Environment help file. Take the System Tour in the online NEC Help Center. See System Information in the online NEC Help Center. Install any of your own applications. See the documentation that comes with the application.
Page 47 Help Center and Chapter 1 of this guide. Setting a password “Setting a Password” in Advanced Topics in the online NEC Help Center, Chapter 3, and Chapter 4 of this guide. Playing a music CD (multimedia “FAQs” in the online NEC Help Center systems) and Appendix C of this guide.
Page 48 Information You Want to Find Where to Find it Using support services “24-Hour Information Services” in Service & Support (NEC Help Center) and in Chapter 7 of this guide Taking care of the system "System Care" in Chapter 2 of this guide.
Page 49: Configuring The System
Configuring the System Configuration Tools and Utilities BIOS Setup Utility Flash Utility NEC Select Install CD NEC Help Center NEC Driver CD Jumper Settings...
Page 50: Configuration Tools And Utilities
It includes information about the BIOS Setup utility for configuring hardware and the system, the Flash utility for BIOS updates, the NEC Select Install CD for software reinstalls, the NEC Driver CD for installing optional drivers, and jumper settings for physically configuring devices in the system.
Page 51 BIOS Setup (Advanced menu) DMI log/DMI event log, setting, configuring, BIOS Setup (Advanced menu) viewing drivers for NEC CSD hardware, installing NEC Driver CD hard drive, configuring as master or slave, BIOS Setup (Advanced menu) primary or secondary...
Page 52 BIOS Setup (Boot menu) serial ports, enabling BIOS Setup (Advanced menu) software provided through NEC, installing NEC Select Install CD time and date, setting BIOS Setup (main menu) upper memory for a legacy ISA device,...
Page 53: Bios Setup Utility
(see “Battery Replacement” in Chapter 6). NEC CSD recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place. This lets you restore your system to the current parameters if you ever need to replace the battery.
Page 54: How To Use Bios Setup
You have about five seconds to press before the system boot continues. 3. Setup’s Main Menu appears and looks similar to the following screen. Setup main menu Note: The BIOS Setup utility Main Menu may contain additional setup options in systems that contain a Pentium II processor.
Page 55: Maintenance Menu
Navigation Keys Function Provides help for the parameter field being displayed. Exits the menu. Enter Executes Command or brings up a submenu. Moves cursor up and down. arrow keys Selects next menu. arrow keys +, - key Selects options Loads the Default Configuration values for this menu.
Page 56: Main Menu
! CAUTION Starting the system in Configure mode resets BIOS settings to their factory defaults. Before jumpering the system for Configure mode, write down any customized BIOS settings. When the system is started in Normal mode, press F2 to bring up the BIOS Setup utility. Re-customize your BIOS settings.
Page 57 See “How to Start BIOS Setup” for a look at a typical Main Menu screen. Main Menu options are available by selecting submenus. Use the arrow keys to select a Main Menu option. Press Enter display the submenu. Items with grayed-out text are not changeable from the submenu.
Page 58: Advanced Menu
Main Menu Items Menu Item Settings (default is bold) and Description System Time Set system time in this field. Press Tab or Enter to move between hour, minute, and second fields. The clock keeps time even after the system power is turned off.
Page 59 Advanced Menu Items Menu Item Settings (default is bold) and Description Plug and Play O/S No, Yes The default for systems running Windows NT operating system is No and for systems running Windows 95 operating system is Yes. With a No setting, BIOS configures all devices. With a Yes setting, the operating system configures any Plug and Play device not required when the system boots (presumes a Plug and...
Page 60 Advanced Menu Items Menu Item Settings (default is bold) and Description IRQ3, IRQ4 Interrupt An asterisk (‘*’) displayed next to an interrupt indicates a conflict with another device. Only appears if Serial Port A is Enabled. Serial Port B: Enabled, Auto, IrDA, Disabled The default setting for Serial Port B supports the hardware shipped in your system (i.e., if your system shipped with a fax/modem board, Serial...
Page 61 Advanced Menu Items Menu Item Settings (default is bold) and Description Parallel Port Disabled, Enabled, Auto The parallel port device can be auto detected when Auto is selected. With Auto, the first free LPT port is assigned. Auto enables the device, but the BIOS will not place its resources unless the Plug and Play OS field described previously is set to No.
Page 62 Advanced Menu Items Menu Item Settings (default is bold) and Description IDE Configuration IDE Controller Disabled, Primary, Secondary, Both This field enables the primary, secondary, or both interface connectors on the riser board. Hard Disk Delay Disabled, 3 seconds, 6 seconds, 9 seconds, 12 seconds, 15 seconds, 21 seconds, 30 seconds The hard disk pre-delay gives the hard drive time...
Page 63 Advanced Menu Items Menu Item Settings (default is bold) and Description Type None, CD-ROM, IDE Removable, User, ATAPI Removable, Auto Defaults to Disabled and changes at boot time based on auto-detection. When set to Auto, the values for Cylinders, Heads, Sectors, and Maximum Capacity are displayed but are read only.
Page 64 Advanced Menu Items Menu Item Settings (default is bold) and Description Transfer Mode Standard Fast PIO Mode 1 Fast PIO Mode 2 Fast PIO Mode 3 Fast PIO Mode 4 FPIO3 & Bus Mastering FPIO4 & Bus Mastering When Type is set to Auto, the value in the Transfer Mode field is auto-detected and the field is read only.
Page 65 Advanced Menu Items Menu Item Settings (default is bold) and Description Event log validity This field is read-only and cannot be changed from the BIOS Setup utility. Example: Valid View DMI Event log [Enter] Press Enter to view the DMI Event log. Clear all DMI event logs No, Yes Yes clears all DMI event logs upon rebooting.
Page 66 Advanced Menu Items Menu Item Settings (default is bold) and Description Palette Snooping Disabled, Enabled Set palette snooping (also called RAMDAC shadowing) to Enabled when an ISA graphics device is installed under the following conditions: An ISA board connects to PCI graphics board via the VESA compatible feature connector.
Page 67: Security Menu
Advanced Menu Items Menu Item Settings (default is bold) and Description C800 – CBFF Available, Reserved CC00 – CFFF D000 - D3FF An Available setting indicates that the specified D400 - D7FF block of upper memory is available on the D800 –...
Page 68: Security Menu Items
WARNING The options in this menu control access to your system. Please be sure to read and follow the instructions in the following table. Security Menu Items Menu Item Settings (default is bold) and description Clear , Set User Password is This field indicates whether a password has been set;...
Page 69: Power Menu
Security Menu Items Menu Item Settings (default is bold) and description User Setup Access None, View Only, Limited Access, Full Select None to prevent the user from entering Setup. When User Setup Access is set to View Only, the user has read-only access to the BIOS Setup utility.
Page 70 Power Menu options are available by selecting submenus. Explanations of each option and suboption appear in the following table. Note: Power management is supported in systems running the Windows 95 or Windows 98 operating system. Power Menu Items Menu Item Settings (default is bold) and description Disabled, Enabled Power Management...
Page 71: Boot Menu
Boot Menu The Boot Menu is a top-level menu in the BIOS Setup utility. Choose the Boot Menu by selecting Boot in the legend bar. Boot Menu options are available by selecting submenus. Explanations of each Boot Menu option and suboption appear in the following table.
Page 72 Boot Menu Items Menu Item Settings (default is bold) and description On PME Power On, Stay Off This field controls how the system responds to a PCI Power Management Enable (PME) wake up event. First Boot Device Select a boot device from the option list with the up Second Boot Device or down arrow;...
Page 73: Exit Menu
Performing an update is done with a BIOS flash diskette. The diskette contains the latest version of the BIOS code. You can obtain the flash diskette from NEC CSD or, if a modem is available, the latest BIOS can be downloaded from the NEC CSD website or the NEC CSD Bulletin Board System (BBS).
Page 74: Nec Select Install Cd
The following procedures describe how to use the NEC Select Install CD that ships with your system. Please read the following sections in their entirety before using the NEC Select Install CD to install or restore any software on your system. 3-26 Configuring the System...
Page 75: Introducing Select Install Options
Introducing Select Install Options Your system comes with an NEC Select Install compact disc (CD). This CD contains all the system software files that came with your computer, including the operating system, device drivers, applications, the NEC Help Center online user’s guide, and the Healthy Environment file.
Page 76: Choosing A Program
Choosing a Program It’s important to use the NEC Select Install CD in a way that is appropriate to your needs. In some uses, the program on the CD can delete all the data from your hard drive, as well as your operating system and/or applications.
Page 77: Rebuilding The Hard Drive And Restoring The Operating System
NEC Select Install CD. See the section called “Installing Applications.” The NEC Driver CD contains the device drivers that were delivered on your system, and a full suite of optional drivers that correspond to hardware options offered by NEC CSD.
Page 78: Auto Rebuild And Restore
Windows 98 system while leaving applications and data files intact, see “Restoring the Operating System.” The following sections explain how to use the NEC Select Install CD to rebuild and restore the system. See “Auto Rebuild and Restore” to repartition and reformat your hard drive with the OS restore.
Page 79 After the system boots from the CD, the Operating System Restore Welcome screen appears (see the following figure). Welcome screen 2. Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen.
Page 80 The Restore Mode screen appears with four options: Back, Auto, Custom, and Fix OS. Back button returns you to the License Agreement screen. button selects a restore process designed for Auto basic users who require limited manual control of restore functions. Custom button selects a more advanced restore process for users who want more control of restore...
Page 81 Click to return to the Operating Mode screen. Back Click FAT 16 to select the FAT16 allocation table (current FAT type). Click FAT 32 to select the FAT32 allocation table (available for Windows 95 or Windows 98 systems only). Some older software may not work in a Windows 95 or Windows 98 system configured for FAT 32.
Page 82: Custom Rebuild And Restore
“Installing Applications.” To install device drivers that did not come with your computer, follow the procedures in “NEC Driver CD.” Custom Rebuild and Restore To perform a custom OS Restore with choices on repartitioning and/or reformatting the hard drive, boot the system from the Select Install CD.
Page 83 After the system boots from the CD, the Operating System Restore Welcome screen appears (see the following figure). Welcome screen 2. Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen.
Page 84 The Restore Mode screen appears with four options: Back, Auto, Custom, and Fix OS. Back button returns you to the License Agreement screen. button selects a restore process designed for Auto basic users who require limited manual control of restore functions. Custom button selects a more advanced restore process for more control of restore functions.
Page 85 5. If you want to partition the hard drive, go to step 7. Otherwise, click on the Partitioning the Hard Drive Skip screen to retain the present partition structure on the hard drive. The Format Mode screen appears with four options: Back, Quick, Full, and Exit.
Page 86 The Partition Information screen has three options and lets you select the File Allocation Table (FAT) type you want to use for the operating system restore: Click Back to return to the Operating Mode screen. Click to select the FAT16 allocation table FAT 16 (current FAT type).
Page 87: Restoring The Operating System
To install device drivers that did not come with your computer, follow the procedures in “NEC Driver CD.” Install the applications or drivers that were not provided by NEC by using the vendor diskette(s) or CD-ROM(s) included in its original packaging. Restoring the Operating System To perform an OS Restore only (the “Fix OS”...
Page 88 ! CAUTION If possible, back up your data before performing an OS restore. Follow these steps to restore only the operating system without repartitioning or reformatting the hard drive: 1. Power on or restart the system and immediately insert the Select Install CD into the CD-ROM drive.
Page 89 A License Agreement screen appears with three options: Back, Reject, and Accept. Back button returns you to the Welcome screen. button terminates the restoration process. Reject button signals that you accept the terms Accept of the license and allows you to continue. 3.
Page 90 4. Click to do a basic operating system restore. Fix OS After you click Fix OS, the Fix OS screen appears. This screen has two options (Back and Continue): Click Back to return to the License Agreement screen. Click Continue to proceed with the OS restore.
Page 91: Installing Applications
To install drivers that have not been factory-installed on the hard drive, see “NEC Driver CD.” 1. With the operating system running, insert the NEC Select Install CD into the CD-ROM drive. The CD autorun feature generates the NEC Selective Application Restore Program screen.
Page 92 NEC Selective Restore window 2. Select the applications you want to install by double clicking on the item box or line. A check mark appears in the box. To deselect an item, double click it again so that the check mark disappears.
Page 93: Using The Selective Application Restore Program On A Remote Cd
This completes the Selective Application Restore procedure. After the Selective Application Restore process completes, you can install optional device drivers using the NEC Driver CD. See “NEC Driver CD” later in this chapter. In addition, after the Selective Application Restore process completes, you can install or restore any personal applications.
Page 94 Click . The driver installs and the system reboots. 2. Insert the NEC Selective Install CD into the shared CD-ROM drive. 3. Do a map connection to the shared CD-ROM drive.
Page 95 7. To install the operating system files, or any of the device drivers or applications that NEC CSD provided with the system, double click the setup.exe program. The NEC Selective Restore window appears. NEC Selective Restore window Note: To install additional drivers, see “NEC Driver CD.”...
Page 96: Nec Help Center
Restart Computer installation process completes successfully. NEC Help Center NEC CSD provides an NEC Help Center – an online version of this user’s guide. The Help Center comes on the NEC Select Install CD. It’s easy to install using the Selective Application Restore program, and it provides immediate access to all the information provided with your computer.
Page 97: Uninstalling The Nec Help Center
All files related to the NEC Help Center and the C:\Program Files\nechlpct directory are removed from the system. To reinstall the NEC Help Center, use the NEC Select Install CD and follow the instructions in “Installing the NEC Help Center.” NEC Driver CD Your system comes with an NEC Driver CD.
Page 98: Installing Drivers With The Nec Driver Cd
Please read a section in its entirety before using the NEC Driver CD to install any optional drivers on your system. Installing Drivers with the NEC Driver CD Follow these steps to install optional drivers that have not been factory-installed on the hard drive.
Page 99: Installing Drivers From A Remote Cd
If the computer is connected to a network and set up to access a shared CD-ROM drive, a System Administrator can install the optional drivers from the NEC Driver CD in the remote CD-ROM drive. The following procedure applies for Windows 95, Windows 98, and Windows NT systems.
Page 100 Click . The driver installs and the system reboots. 3. Insert the NEC Driver CD into the shared CD-ROM drive. 4. Do a map connection to the shared CD-ROM drive. From the system with the shared CD-ROM drive,...
Page 101 In the popup menu, right click on Sharing . The Properties screen appears. In the Properties screen, click Shared As On Windows 95 or Windows 98 systems, type a name in the Share Name field. (For example, type CD-ROM in the field.) On Windows NT systems, click the New Share button, then type a name in the Share Name field.
Page 102: Jumper Settings
Restart the computer to ensure that the installation process completes successfully. Jumper Settings Some devices in the system have pins that must be jumpered according to way the device is used in your computer, or the way your system is configured. For example, a hard drive or CD-ROM drive must be jumpered as a master or slave device.
Page 103 You can obtain the BIOS Recovery program by downloading it to a diskette from the NEC CSD Bulletin Board System (BBS), the NEC CSD File Transfer Protocol (FTP) site, or the NEC CSD website. See Chapter 7 for information on how to access the files and download them onto a diskette.
Page 104: Verifying The Processor Speed
Configure mode. In this mode, the system enters the Maintenance menu when it is restarted. To verify the processor speed, use the following steps. NEC CSD recommends using needle-nose pliers to move a jumper. 3-56 Configuring the System...
Page 105 ! CAUTION Jumpers are set correctly at the factory for the system configuration. Only check (or change) the appropriate jumper setting if you notice that a processor speed mismatch appears when you turn on the system (during the power-on self- test).
Page 106 3. Move the jumper to pins 2 and 3. This jumper setting brings the system up in Configure mode when it is rebooted. 4. Replace the system unit cover (see “Replacing the Cover”). Connect system power cables and external options. 5.
Page 107: Clearing A Password
Clearing a Password If you forget your password, use the following procedure to clear your current password and to set a new one. NEC CSD recommends using needle-nose pliers to move a jumper. ! CAUTION Jumpers are set correctly at the factory for your configuration.
Page 108 2. Remove the system unit cover (see “Removing the Cover”). 3. Locate the J6C1 jumper block on the system board (see “System Board Jumper Settings”). Move the jumper to pins 2 and 3. This jumper setting brings the system up in Configure mode when it is rebooted.
Page 109: Hard Drive Jumper Settings
Hard drive jumpering varies according to the particular model in the system and how that model is configured. The following hard drive models are available for your system from NEC CSD: Seagate Maui 2.1-GB Fujitsu Pico Bird 4.3-GB Quantum Fireball 6.4-GB Quantum Fireball 8.4-GB.
Page 110: Nec 32X Cd-Rom Drive
NEC 32X CD-ROM Drive The NEC 32X CD-ROM drive CDR-1800A/BR uses a three- position jumper block to configure the master/slave and cable select options. The user-selectable jumper settings are as follows. CS: Cable Select jumper Not used SL: Slave Present jumper...
Page 111: Managing System Resources
Managing System Resources System Management Tools LANDesk Client Manager Cheyenne Backup NEC Security NEC SNMP Agent NEC WebTelligent NEC Configuration Change Notification NEC Auto Backup Utility...
Page 112: System Management Tools
Cheyenne Backup utility, the NEC Auto Backup utility, and the NEC Configuration Change Notification. These software tools and utility programs are on the NEC Select Install CD that came with your system. To install the software tools and programs on the system, see “Installing Applications”...
Page 113 NEC Security hard drive backups, performing on schedule Cheyenne Backup utility hard drive failure, detecting Cheyenne Backup NEC Auto Backup utility hard drive, monitoring NEC Configuration Change Notification (CCN) hardware monitoring (for chassis intrusion) LANDesk Client Manager...
Page 114: Landesk Client Manager
NEC SNMP Agent NEC WebTelligent LANDesk Client Manager LANDesk Client Manager (LDCM) is a software program provided on the NEC Select Install CD. Note: See “Installing Applications” in Chapter 3 for information about how to install LDCM on the system.
Page 115 Note: Parallel and serial ports can only be controlled from LANDesk Client Manager if they are also enabled in NEC Security. LANDesk Client Manager settings cannot override the settings established in NEC Security. back up and restore system configuration files...
Page 116: Pc Health Indicator
PC Health Indicator PC health indicator consists of three parts: managing workstations selecting the PC Health meter monitoring PC Health. Managing Workstations Client Manager sets up a connection to all the workstations running on the network to allow the administrator to monitor the functions of each workstation.
Page 117: Monitoring Pc Health
Monitoring PC Health PC health can be determined by monitoring various system components for threshold levels. Some of the components that are monitored include: drive space prediction of hard drive failure (Smart Hard Drive failure prediction) free virtual memory temperatures power supplies chassis opened GDI used...
Page 118: Dmi
audio keyboard/mouse video system resources I/O ports operating system network applications system files user information. You can also view the current system configuration, edit user information, and create or restore file snapshots. As a part of the LANDesk Client Manager, the Desktop Management Interface (DMI) is the standard interface used to manage system components on the computer.
Page 119: Monitoring Capabilities
Monitoring Capabilities Your PowerMate computer has a chip mounted on the system board that supports many new and advanced real-time monitoring capabilities used by DMI. This chip provides the following features: an integrated temperature sensor with configurable interrupt generation based on upper and lower temperature limits a power supply monitor with configurable interrupt generation based on upper and lower voltage limits...
Page 120: Using The Chassis Intrusion Notification Feature
Using the Chassis Intrusion Notification Feature LANDesk Client Manager allows you to monitor your system against chassis intrusion. Whenever the chassis is opened, LANDesk Client Manager logs the intrusion and reports the incident in a screen message the next time the system is booted.
Page 121: Ldcm Admin Function
The following information is for System Administrator use in administrating local area networks. The LANDesk Client Manager (LDCM) Admin function is installed on the NEC Select Install CD. For Windows 95, Windows 98, or Windows NT configured systems, start LDCM Admin as follows.
Page 122: Nec Security
NEC Security On systems that run the Windows 95 or Windows 98 operating system, NEC Security features allow a local user to change NEC Security passwords and enable a system administrator to control local machine devices, including printer ports, serial ports, and diskette drives.
Page 123 (MIB) variable. The following sections describe how to install and configure the NEC SNMP Agent on Microsoft Windows 95, Windows 98 or Microsoft Windows NT configured systems. Managing System Resources 4-13...
Page 124: Installing The Nec Snmp Agent
Installing the NEC SNMP Agent Use one of the following methods to install the NEC SNMP Agent Install the NEC SNMP Agent software from the NEC Select Install CD (see “Installing Applications” in Chapter 3 for installation instructions). Download the software from the NEC CSD website www.nec-computers.com...
Page 125 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\...
Page 126: Configuring The Nec Snmp Agent For Windows 98
Click File and click Exit Configuring the NEC SNMP Agent for Windows 98 The SNMP Agent is configured with the Windows 98 Policy Editor. The Policy Editor configures the traps, communities, and other policies. Use the Policy Editor to configure the traps, communities, and other policies as follows.
Page 127 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\...
Page 128: Configuring The Nec Snmp Agent For Windows Nt
Configuring the NEC SNMP Agent for Windows NT Configure the NEC SNMP Agent for Windows NT as follows. 1. In the Windows taskbar, click , point to Start Settings and click Control Panel 2. At the Control Panel, double click the Network icon.
Page 129: Nec Webtelligent
157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\...
Page 130: Nec Webtelligent Features
The administrator can perform WebTelligent account and asset management, monitor the “health” of networked systems, and receive alert notifications from managed clients. NEC WebTelligent is an easy-to-use web-based graphical user interface that runs on the Netscape and Microsoft Internet Explorer browsers (see the following figure).
Page 131 View system and log events Security Intranet user authentication Chassis intrusion monitoring Reduced Costs WebTelligent is free with the purchase of an NEC PowerMate Managed desktop computer WebTelligent is available as a free download from the NEC CSD website ( www.nec-computers.com...
Page 132: Nec Webtelligent Requirements
NEC WebTelligent Requirements WebTelligent installs on a Windows 95, Windows 98, or Windows NT web server with the following minimum configuration: Intel Pentium microprocessor 32 MB of random access memory 20 MB of hard drive space Microsoft Windows 95, Windows 98, or Windows NT 4.0...
Page 133: Nec Webtelligent Installation
DMI version 2.0 NEC Auto-Discovery Agent TCP/IP. NEC WebTelligent Installation Install the WebTelligent software and the NEC Auto Discovery Agent software on a Windows 95, Windows 98, or Windows NT web server as follows. 1. Close all open applications before installing WebTelligent and Auto Discovery Agent.
Page 134 NEC Select Install CD. In addition, the software can be downloaded from the NEC CSD website (www.nec-computers.com). For systems with WebTelligent on the NEC Select Install CD, see “Installing Applications” in Chapter 3 for instructions on loading WebTelligent using the NEC Select Install CD.
Page 135 Scroll to the bottom of the page and set the default document to login.html Click 4. Install the NEC Auto Discovery Agent software on a managed client. Note: Before installing the NEC Auto Discovery Agent software on a client, check to see if it is already installed.
Page 136 5. Open WebTelligent as follows. Note: LDCM 3.1 or later must be installed on every client. At a managed desktop computer, start a web browser. Set the URL to the web server’s machine name (for example: http://PowerMate-A). At the Login screen (see the following figure), enter the following information.
Page 137 WebTelligent Login screen Click . The WebTelligent screen displays (see Login the following figure). Click on the WebTelligent screen to collect Discover a list of machines to manage. Double click the q icon on the WebTelligent screen and click on the domain name to locate the desktop being managed.
Page 138: Nec Configuration Change Notification
NEC WebTelligent Control screen NEC Configuration Change Notification NEC Configuration Change Notification is an application that runs as Windows starts. It works with the LANDesk application and DMI (Desktop Management Interface) software to determine if there has been a change in the processor, main memory, or hard drive since the last startup.
Page 139: Nec Auto Backup Utility
Windows Start menu. The utility has some configuration options that are accessible through the system tray icon. The NEC Tools group on the Start menu includes a ReadMe file containing recent information about the utility as well as access to a Help document.
Page 140: Installing Options
Installing Options General Rules Safety Precautions System Unit Cover System Board Options Expansion Boards Data Storage Devices...
Page 141: General Rules
Your computer supports a variety of industry-standard and NEC CSD expansion options. This chapter provides system upgrade instructions for adding memory modules, expansion boards, and data storage devices. All options require that the system cover be removed. Procedures for removing the cover are included in this chapter.
Page 142 WARNING Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. Static electricity and improper installation procedures can damage computer components. Protect computer components by following these safety instructions.
Page 143: System Unit Cover
When installing a cable, route the cable so it is not pinched by other components and is out of the path of the system unit cover. Prevent damage to the connectors by aligning connector pins before you connect the cable. Misaligned connector pins can cause damage to system components at power-on.
Page 144 Note: If the cover is removed, LANDesk Client Manager logs the intrusion and reports it in a screen message the next time the system is booted. This message appears every time the system is rebooted until the report is cleared. For more information on closing the notification window and clearing the message, see “Using the Chassis Intrusion Notification Feature”...
Page 145 Loosening the cover screw A – Thumb Screw 4. Slide the cover back about one-half inch; if necessary, anchor one hand on the rear of the system unit as you slide the cover. 5. Lift up at the top of the cover to release the cover tabs from the chassis slots.
Page 146: Replacing The Cover
Releasing the cover A – Slot (1 of 7) B – Tab (1 of 7) C – Tab (1 of 5) D – Metal Securing Rail 6. Pull the cover up until it comes free of the chassis. Replacing the Cover Replace the cover as follows.
Page 147 2. Fit the cover into the chassis, making sure that the tabs along the lower left edge of the cover are aligned with the slots on the left side of the chassis. In addition, make sure the five tabs on the right side of the cover engage the securing rail on the edge of the chassis.
Page 148: System Board Removal And Replacement
4. Secure the cover with the thumb screw (see “Removing the Cover.”) 5. Reconnect all external peripherals. 6. Plug in your power cables. System Board Removal and Replacement The following sections describe how to remove and replace the system board. System Board Removal The system board in your computer is very easy to remove.
Page 149 Insertion/extraction latch A – Insertion/Extraction Latch B – System Board 3. Carefully slide the board the rest of the way out, taking care not to lift the board before it is free of the chassis. 5-10 Installing Options...
Page 150: System Board Replacement
Removing the system board System Board Replacement Replacing the board requires the use of the chassis latch. To use the latch correctly, follow these steps. ! CAUTION Take care in replacing the system board in the computer. Incorrect use of the chassis latch can damage the latch.
Page 151 Replacing the system board 3. Slide the system board partway into the system unit along the chassis rail guide. Stop sliding the board when the outside edge of the system board aligns with the outside edge of the chassis (see the following figure). ! CAUTION To prevent damage to the latch, align the system board with the outside edge of the chassis before...
Page 152 Correct alignment of the system board A – Rail B – Latch Open C – Edge of Chassis D – Edge of System Board 4. Push the latch closed. This slides the board the rest of the way into the system unit and secures it into the riser board connector.
Page 153 Check the position of the chassis latch. The system board is secured when the latch is parallel with the outside edge of the board. Secured position of latch A – Rail B – Latch Closed C – Edge of Chassis D –...
Page 154: Dimm Upgrade
DIMM Upgrade Memory upgrades are installed into memory module sockets on the system board. The system board provides two sockets for memory modules and supports up to 256 MB of high- speed memory. The system supports SDRAM modules in 16-, 32-, 64-, and 128-MB, 64-bit, non-parity memory configurations.
Page 155: Supported Dimms
Supported DIMMs DIMM Type Configuration Technology 16 MB CAS Latency 2 SDRAM 2 Mbit x 64/72 16 Mbit 32 MB CAS Latency 2 SDRAM 4 Mbit x 64/72 16 Mbit 64 MB CAS Latency 2 SDRAM 8 Mbit x 64/72 16 Mbit 128 MB CAS Latency 2 SDRAM...
Page 156: Checking System Memory
Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the following procedure: 1. On the Windows 95, Windows 98, or Windows NT 4.0 desktop, point to and click the right mouse My Computer button.
Page 157 Locating system board DIMM sockets A – System Memory Sockets 3. Press the plastic clips at the outer edges of the socket away from the memory module. This ejects the DIMM from the socket. 5-18 Installing Options...
Page 158: Installing A Dimm
Removing a DIMM A – Plastic Clip Installing a DIMM Install a memory module by performing the following steps: 1. Remove the system unit cover (see “Removing the Cover”). 2. If you need to remove a currently installed memory module, see “Removing a DIMM.” ! CAUTION Before you install a module, reduce static discharge by touching the system’s metal...
Page 159 5. Make sure the locking clips at either end of the module click closed. Inserting a DIMM A – Plastic Clip 6. Replace the system unit cover (see “Replacing the Cover”). Note: If you find a discrepancy in the amount of memory displayed at the Power-On Self-Test or in Windows with the amount of memory that you installed, check that you installed the memory modules correctly.
Page 160: Expansion Boards
Expansion Boards Your system supports industry-standard architecture (ISA) 8- and 16-bit expansion boards (Plug and Play and non-Plug and Play). It also supports 32-bit Peripheral Component Interconnect (PCI) expansion boards, which are Plug and Play. With Plug and Play expansion boards, you can install a board in an expansion slot without changing the hardware settings.
Page 161 Locating expansion board slots on the chassis A – PCI Slot B – PCI/ISA Slot Expansion board connectors on the riser board A – PCI Connector B – PCI/ISA Connectors 5-22 Installing Options...
Page 162: Installing An Expansion Board
Installing an Expansion Board To install an expansion board in the system, perform the following steps. 1. Remove the system unit cover (see “Removing the Cover”). 2. Follow any preinstallation instructions that come with the expansion board (such as setting switches or jumpers on the board).
Page 163 Removing a slot cover A – Screw B – Slot Cover 5. Holding the board by its edges or its bracket, insert the board into the expansion slot (see the following figure). Press the board firmly into the expansion slot connector on the riser board.
Page 164 Installing an expansion board A – Screw B – Board C – Riser Board 6. Use the slot cover screw removed earlier to secure the expansion board. 7. Attach any signal cables required by the expansion board. 8. Replace the system unit cover (see “Replacing the Cover”).
Page 165: Removing An Expansion Board
Removing an Expansion Board To remove an expansion board, perform the following steps: 1. Remove the system unit cover (see “Removing the Cover”). 2. Label and remove any cables connected to the board. 3. Remove the screw that secures the board to the support bracket.
Page 166: Data Storage Devices
6. Replace the system unit cover (see “Replacing the Cover”). Data Storage Devices The system board in the computer supports the following storage devices: one diskette drive up to four IDE devices, such as IDE hard drives or an IDE CD-ROM drive.
Page 167: Locating Device Slots
Locating Device Slots The system has three slots (see the figures on the following pages): a 3 1/2-inch accessible device slot that can contain a 1.44-MB diskette drive (or other device) one 3 1/2-inch internal hard drive slot (1-inch high, thin- height) one 5 1/4-inch accessible device slot (1.6-inch high, half- height) that can contain a CD-ROM drive (or other...
Page 168: Connecting Device Cables
Diskette drive remove any termination on the optional diskette drive. See the documentation that comes with the drive. IDE device check the jumper settings on the device before installing it. See the documentation that comes with the device for jumper setting information. CD-ROM drive must be set correctly as the first (master) or second (slave) device on the IDE channel.
Page 169 Riser board cable connectors A – Modem In (JP2) B – CD Audio In (JP1) C – LAN D – Diskette Drive E – Secondary IDE (J9) F – Primary IDE (J10) Use the following table when configuring IDE devices on the primary and secondary IDE connectors on the riser board.
Page 170: Diskette Drive Signal Cable
Diskette Drive Signal Cable A two-connector diskette drive signal cable comes attached to the riser board and to the standard 1.44-MB diskette drive. The colored edge of the cable goes to pin 1 on the cable connector. Align the red edge of the cable with pin 1 (the notched end) on the drive connector.
Page 171: Ide Signal Cables
IDE Signal Cables Systems with an internal IDE hard drive come with a two- connector IDE interface cable attached to the drive and to the primary IDE connector on the riser board. Some systems come with a second two-connector IDE cable connected to the second IDE device (such as the CD-ROM drive) and to the secondary IDE connector.
Page 172: System Power Cables
CD-ROM drive cable A – Connects to Riser Board B – Connects to CD-ROM Drive (or other compatible IDE device) System Power Cables Power cables come from the power supply and are attached to the standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations.
Page 173: Cabling Storage Devices
All storage devices require power and signal cable connections. Devices shipped with the system are already connected. NEC CSD provides two types of cabled storage devices for the computer: IDE devices (includes hard drive or CD-ROM drive) diskette drive (1.44-MB drive).
Page 174: Ide Device Cabling
IDE Device Cabling The following procedure describes how to cable an IDE device. Note: The appearance of your device may vary from the one shown. 1. Connect the signal cable connector to the connector on the IDE device. Take care to prevent bending drive connector pins. Align the cable connector as shown in the following figure.
Page 175: Diskette Drive Cabling
4. Connect the other end of the IDE signal cable to the appropriate primary or secondary connector on the riser board. See “Connecting Device Cables” for more information. 5. If you are installing a CD-ROM drive and your system has speakers, connect the audio cable to the CD In connector on the riser board (see the instructions that come with the drive).
Page 176: Installing Storage Devices
Connecting a diskette drive A – 1.44-MB Diskette Drive Connector B – Diskette Drive Signal Cable C – Power Cable D – Red Edge (pin 1) 4. Connect the other end of the diskette drive signal cable to the diskette drive connector on the riser board. See “Connecting Device Cables”...
Page 177: Removing The Front Panel
Removing the Front Panel Remove the front panel before installing a device in the 5 1/4-inch accessible device slot. The front panel does not need to be removed if you are installing an internal 3 1/2-inch hard drive. If you are going to install an external 5 1/4-inch device, you may also need to remove the blank panel that covers the slot on the front panel.
Page 178 4. Remove the front panel from the chassis (see the following figure). Removing the front panel A – Pop-In Tabs (one not shown) B – Locking Tabs C – Metal Chassis Tabs D – Front Panel Slots 5. Remove the blank panel (if installed) from the storage slot by pressing the panel tabs from inside the front panel and pushing the blank panel out (see the following figure).
Page 179: Replacing The Front Panel
Locating blank panel tabs A– Blank Panel Tabs 6. Press the tabs on both sides of the metal slot cover (if installed in the chassis to cover the empty slot) and set the slot cover aside. 7. Install the device (see “Installing a 5 1/4-Inch Device”). Replacing the Front Panel If you remove a 5 1/4-inch device from your system, you need to cover the opening in the front panel with a blank...
Page 180 Note: The inside of the front panel has three locking tabs, two on the left and right sides and one in the middle. The panel also has two pop-in tabs on each side and four slots on the bottom. 2. Press in on the left and right locking tabs and press down on the middle tab (see the following figure) 3.
Page 181: Installing A 5 1/4-Inch Device
Installing a 5 1/4-Inch Device Use the following procedure to install a 5 1/4-inch device into a 5 1/4-inch accessible device slot. Note: A 3 1/2-inch hard drive can also be installed in a 5 1/4-inch accessible device slot. Place the device in a 5 1/4-inch frame adapter and then follow the instructions in this section.
Page 182 Inserting a device Note: To easily access device connectors for cabling, do not insert a 5 1/4-inch device all the way into the slot. 5. Connect the device cables (see “Connecting Device Cables” and “Cabling an IDE Device”). 6. Insert the device the rest of the way into the device slot, making sure that the locking tabs on the sides of the drive engage the brackets on each side of the device slot.
Page 183: Installing A 3 1/2-Inch Hard Drive
You can upgrade the system by replacing the existing hard drive with a higher capacity drive available form NEC CSD. To install a 3 1/2-inch internal hard drive, proceed as follows. 1. Follow the preinstallation instructions that come with your device, such as setting jumpers and switches.
Page 184 6. Insert the bracket in the chassis slots (orient the cable connectors toward the rear of the system) and align the screw holes. 7. Insert and tighten the two screws to secure the bracket inside the chassis. Securing an internal hard drive to the chassis A –...
Page 185: Solving System Problems
Solving System Problems Solutions to Common Problems How to Clean the Mouse Battery Replacement How to Get Help...
Page 186: Solutions To Common Problems
Occasionally, you may encounter a problem with the computer. In most cases, the problem is one that you can solve yourself. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message.
Page 187 System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call your NEC CSD dealer or the NEC CSD Technical Support Center. System does not maintain date, time, system configuration information.
Page 188: Diskette Drive Problems
Run the Setup Utility (see Chapter 3) and set the initial Boot parameter to hard drive C instead of diskette drive. System does not boot immediately after hard drive spins up. The “Hard Disk Delay” in the BIOS Setup utility “Boot” menu can be changed to a lower setting.
Page 189: Monitor Problems
Check that the diskette is formatted. If not, format it. See your operating system documentation. Check that the diskette size is 1.44 MB. If the diskette drive busy lamp does not light when you load the diskette, try a different diskette. If this loads, the problem is in the software.
Page 190: Keyboard/Mouse Problems
There is constant movement on the screen. A magnetic field is affecting the monitor. Move any devices (fan, motor, another monitor) that generate magnetic fields away from the monitor. The screen display is fuzzy or flickering; graphics characters or garbage appears on the screen. Check that the monitor is set up correctly and that all connections have been made.
Page 191: Cd-Rom Drive Problems
CD-ROM Drive Problems Check the following problems to see the possible cause and solution. The system does not see the CD-ROM drive. The drive designation is wrong and should be changed. The drive designation for the CD-ROM drive depends upon the storage device configuration in the system. To find out what drive designation letter is assigned to the CD-ROM drive, double click My Computer...
Page 192: Speaker Problems
The CD-ROM drive plays music CDs but the sound is not heard. However, .WAV and .MIDI sounds can be heard when played. Check that the cable connecting from the rear of the CD-ROM drive to the riser board CD audio connector is in place and secure.
Page 193 Use the following procedure to clean the mouse. 1. Power off the computer and any peripherals attached to it. 2. Invert the mouse. Locate the mouse ball cover. Mouse ball cover A – Mouse Ball Cover 3. Rotate the ball cover counterclockwise and remove the cover.
Page 194: Battery Replacement
6. Gently put the ball back into the mouse. 7. Fit the ball cover back into the mouse and turn the cover clockwise until it locks in place. Battery Replacement All system boards use a battery to maintain system configuration information. The system uses a coin-cell battery mounted on the system board (see the following figure).
Page 195 If you need to replace the battery, follow these steps: 1. Turn off and unplug the computer and any external components connected to it. 2. Remove the system unit cover (see “Removing the Cover” in Chapter 5). Observe all safety precautions when removing the cover.
Page 196 5. Using a small, flat-blade screwdriver, carefully slip the blade under the spring-loaded tab and gently pry up until the battery pops out of the socket. ! CAUTION Pry up gently on the spring-loaded tab as shown in the following figure. The battery should pop completely out of the socket so that you can remove and discard it properly.
Page 197: How To Get Help
NEC CSD website and FTP site NEC CSD FaxFlash Service Email to NEC CSD Technical Support Services through a commercial online service or the Internet Fax Service to NEC CSD Technical Support Services NEC CSD Bulletin Board System...
Page 198: Getting Help From Your Company
For hardware support after the standard warranty, get system hardware support for a fee. Preinstalled software — toll-free phone support for 90 days from the time of your first call to the NEC CSD Technical Support Center. After the initial 90 days, get preinstalled software support for a fee.
Page 199: Nec Csd Warranty/Non-Warranty Repair Service
If you are outside the U.S. and Canada, please contact your local NEC CSD sales provider. NEC CSD Warranty/Non-Warranty Repair Service NEC CSD repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in...
Page 200: Getting Services And Support
Getting Services and Support NEC CSD Website NEC CSD FTP Site NEC CSD FaxFlash Service Email/Fax Technical Support Service NEC CSD Bulletin Board System NEC CSD Technical Support Services...
Page 201: Nec Csd Website
NEC CSD makes it easy for you to get information and help when you need it with an array of services. These services provide general information about the system, and can also be used to answer your questions and help solve any problems you might have with the system.
Page 202: Nec Csd Ftp Site
Internet Uniform Resource Locator (URL) in your browser: www.nec-computers.com NEC CSD FTP Site You can use the Internet to access the NEC CSD FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files).
Page 203 If you are new to FaxFlash, first order one of the following catalogs. Each catalog lists the available documents and their document numbers. Current catalogs include: Catalog 1, NEC CSD Telephone Directory and Online Service Information Catalog 3, NEC CSD Computer Product Specifications, ®...
Page 204: Email/Fax Technical Support Service
Internet network if you have a modem. The Internet address is: tech-support@neccsd.com You can also fax technical questions to the NEC CSD Technical Support Center if you have access to a fax machine or fax/modem. The fax number is:...
Page 205: Nec Csd Bulletin Board System
NEC CSD Bulletin Board System If you have access to a modem, you can use the NEC CSD Bulletin Board System (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) to a...
Page 206 Log onto the BBS as follows. 1. From the Windows desktop, click the Start button. 2. Point to Programs . Point to Accessories and then click HyperTerminal 3. Double click the icon. The HyperTerminal Hypertrm.exe program appears. 4. Follow the instructions on the screen to set up the modem.
Page 207 7. Enter your first name, last name, and password. Press after each. Enter 8. Follow the screen prompts until the Main Menu is displayed. 9. At the Main Menu, select to join a conference. Select for the desktop conference. Conference 1 10.
Page 208: Nec Csd Technical Support Services
For hardware support after the standard warranty, get system hardware support for a fee. Preinstalled software — toll-free phone support for 90 days from the time of your first call to the NEC CSD Technical Support Center. After the initial 90 days, get preinstalled software support for a fee.
Page 209: Setting Up A Healthy Work Environment
Setting Up a Healthy Work Environment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre-existing Conditions and Psychosocial Factors Checking Your Comfort: How Do You Measure Up?
Page 210: Making Your Computer Work For You
WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weakness, soreness, tingling and/or numbness in the hands, wrists, arms,...
Page 211 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.
Page 212: Arrange Your Equipment
Arrange Your Equipment Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
Page 213: Adjust Your Chair
Adjust Your Chair Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
Page 214 Your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...
Page 215: Adjust Your Input Devices
Adjust Your Input Devices Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
Page 216 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.
Page 217: Adjust Your Monitor
Adjust Your Monitor Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
Page 218 Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. If reflected light makes it hard for you to see your screen, use an anti-glare filter.
Page 219: Vary Your Workday
Vary Your Workday If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
Page 220: Pre-Existing Conditions And Psychosocial Factors
To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. Note: For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988.
Page 221: Checking Your Comfort: How Do You Measure Up
Checking Your Comfort: How Do You Measure Up? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest supporting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture? Checking Your Keyboard...
Page 222: Checking You
Do you periodically rest your eyes by blinking often or looking away from the screen? Is your monitor no closer than 12 inches and no farther away than 28 inches from your eyes? Do you use a document holder placed close to the screen? Checking You Is your work area set up to promote a natural and relaxing working position with frequently used work items within...
Page 223: System Specifications
System Specifications System Processor Memory (RAM) Input/Output (I/O) Facilities Sound System Graphics Fax/Modem Board Diskette Drive Hard Drive Peripherals Dimensions Operating Environment Compliance...
Page 224: System Processor
System Processor 266-MHz Celeron or Pentium II processor — 266-MHz internally, 66-MHz externally 300-MHz Celeron or Pentium II processor — 300-MHz internally, 66-MHz externally 333-MHz Pentium II processor — 333-MHz internally, 66-MHz externally Processor Support 32-bit addressing 64-bit data Processor Socket One micro-ATX, S.E.C.
Page 225: Read Only Memory (Rom
Memory module type gold-plated, non-parity, SDRAM modules Expansion supported in 32-MB, 64-MB, and 128-MB DIMMs ECC DIMMs Not supported Read Only Memory (ROM) Flash ROM 2 Mbit Calendar Clock Year/month/day/hour/minute/second/.01 second; maintained by battery backup module Battery type Real Time Clock (RTC) battery module Input/Output (I/O) Facilities Industry-standard interfaces integrated on system board: Parallel...
Page 226 Mouse PS/2-compatible, 6-pin connector (mini DIN) Microphone In supports a microphone or other audio input device for recording audio information in data files, or broadcasting audio Line Out supports an amplified output device, such as external speakers. Industry-standard interfaces integrated on the riser board: dual IDE channels;...
Page 227: Sound System
Sound System Systems come with audio on the system board; based on Crystal CS4235B hardware. 3-D enhanced stereo controller with analog components Compatible with Sound Blaster Pro™, Sound Blaster™ ® 2.0, Ad Lib™, MPU-401, and Microsoft Windows Sound System™ for PC sound applications Plug and Play compatibility Stereo jacks —...
Page 228: Graphics
ITU Data Standards: V.34 (1996), v.32bis, v.32, V22bis, V.22, V.23, V.21, V.8, Bell 212A, Bell 103 ITU Fax Standards: V.17, V.29, V.27ter, V.21 channel 2, Group III 14,400 and 9,600 bps, TIA/EIA 578 Class 1, TIA/EIA 592 Class 2.0. Error Correction/Data Compression: V.42, MNP 2-4, V.42bis, MNP 5 Asynchronous transmission Graphics...
Page 229: Hard Drive
Disk speed - 300 rpm Number of tracks - 160 (80 tracks x 2 sides) Maximum bit density High density mode: 17434/8717 BPI Normal density mode:8717/4359 BPI Seek time - 3 ms Head setting time - 15 ms Tracks per inch - 135 TPI Recording mode - MFM/FM Temperature operating - 4 to 46 Relative Humidity - 20 to 80...
Page 230: Cd-Rom Drive
CD-ROM Drive 32X ATAPI CD-ROM Lite-On Goldstar Video Board ATI Xpert@Work PCI 3-D video with 4-MB of video memory Speakers Altec Lansing 9-watt system ACS-90R Frequency Response 90 Hz - 20 kHz Operating voltage 15 VDC Sensitivity 300 mV Speaker Controls Power-on/off button Power indicator lamp Volume control...
Page 231: Dimensions
Detachable cables Weight 5 lb. Dimensions System Unit Height 3.6 in. (91.44 mm) Width 15.5 in. (393.7 mm) Depth 14.5 in. (368.3 mm) Weight configuration dependent Keyboard Height 1.6 in. (40.6 mm) Width 19.0 in. (482.6 mm) Depth 8.4 in. (213.3 mm) Weight 3.5 to 4 lb.
Page 232: Operating Environment
Operating Environment Temperature — 50° F to 95° F (10° C to 35° C) Relative Humidity — 20% to 80% Compliance Domestic: FCC CFR 47 Part 15, Subpart B UL 1950 3rd edition Canadian: C-UL C22.2 No.950-95 ICES-003 Issue 2, Revision 1 European: CE EMC Directive 89/336 EEC EN55022:1993 Class B...
Page 233: Questions And Answers
Questions and Answers Boot Questions BIOS Questions Monitor Questions Multimedia Questions CD-ROM Drive Questions Mouse Questions Power Management Questions System Security Questions Memory Questions Modem Questions Miscellaneous Questions...
Page 234: Boot Questions
Boot Questions What is the meaning of the boot message that appears when I turn on the computer? Boot messages, such as “Escape to view POST, F2 to enter BIOS Setup,” or “Press F2 to run SETUP,” indicate the following startup options: Wait while the system loads the operating system.
Page 235 “non-system disk installed in drive A.” Why won’t my computer boot from the CD-ROM drive when I try to reload software from the NEC Select Install Restart your computer and press when you see the boot message (such as “Escape to view POST, F2 to enter BIOS...
Page 236: Bios Questions
Why can’t I boot from the diskette drive? Your system usually boots from the hard drive. In order for it to boot from the diskette drive, there must be a diskette in drive A containing operating system files. This is called a “boot disk”...
Page 237 (the file will instruct you). BIOS updates are available from the NEC CSD website, FTP site, and Bulletin Board System (BBS). Call the NEC CSD Technical Support Center for information on obtaining the latest BIOS for your system.
Page 238: Monitor Questions
Monitor Questions Why doesn’t anything display on my monitor screen when I boot my system? If the monitor power indicator is not lit, turn on the monitor power. Check the power cable connection from the monitor to the power outlet. Next, check for a loose video cable connection.
Page 239: Multimedia Questions
Depending on your system, sound components are installed on the system board or on an audio board option that you may order from NEC CSD. Refer to Appendix B, “System Specifications” for information about the system’s audio features and capabilities.
Page 240 Make sure that speaker volume is up. Adjust the volume control on the speaker or in the sound software. You can also adjust the volume by clicking on the speaker icon on the right side of the taskbar. In addition, the Mixer component in the Windows Multimedia sound software lets you set volume levels for all input and output devices.
Page 241: Cd-Rom Drive Questions
CD-ROM Drive Questions What is the drive designation for my CD-ROM drive? If your system has a CD-ROM drive, its designation depends on how many devices are installed in the system and what type of devices they are. For example, some large hard drives must be assigned two drive letters, which impacts the drive designation of the CD-ROM drive.
Page 242 How can I change my mouse buttons for left-handed use? You can switch the right and left buttons on your mouse in Windows. Click the button on the Windows taskbar. Point to Start Settings and click Control Panel From the Control Panel, double click the icon.
Page 243: Power Management Questions
Power Management Questions Does my system come with power management features enabled? Yes, your system comes with power management features enabled. If you do not use the keyboard, mouse, or drives for the preset length of inactive time, the screen goes blank and the system goes into a power saving mode of operation.
Page 244: System Security Questions
The system also provides the following security features: NEC Security The NEC Security utility provides password protection and allows you to disable access to the diskette drive, COM ports, or a printer port. Windows network security features...
Page 245 What is the difference between a Supervisor password and a User password? A Supervisor password allows access to the BIOS Setup utility for system configuration. A User password allows system boot up only after a password has been entered. Once the Supervisor password feature is enabled, the BIOS Setup utility can only be accessed by entering the password.
Page 246: Memory Questions
Memory Questions What is the maximum amount of memory I can install in the computer? The maximum amount of memory that you can install depends on the number of memory sockets on the system board, as well as the memory size. See “DIMM Upgrade” in Chapter 5 for guidelines about installing memory in the computer What types of memory modules can I install in the...
Page 247: Miscellaneous Questions
Why doesn’t x2 technology work for me (connecting at 33.6 Kbps or lower)? If you are getting a connection rate of 33.6 Kbps or lower, then you are getting a V.34 connection instead of an x2 connection. If this is your situation, one of the three required components for an x2 connection (as listed in the previous question) is lacking.
Page 248 I get a message that Windows files are missing. How do I get these files back? Insert the NEC Select Install CD into the CD-ROM drive, press the button and select . Select Start Shutdown Restart the and click . Once restarted, the computer will Computer? load the Welcome screen for the NEC Select Install CD.
Page 249: Glossary
Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the disk.
Page 250 Accelerated Graphics Port. A high-speed, high-performance video standard supported by a dedicated controller or connector on the system board. Some systems come with a built-in AGP controller. Other systems have an AGP connector that allows the connection of an AGP video board to the system board’s AGP bus.
Page 251 application programs Software designed to perform specific functions or a group of functions, like solving business or mathematical problems. Examples of applications include word processing, communications, or database management. architecture A general term for the design and construction of computer systems, particularly hardware, but also operating systems and networks.
Page 252 AT bus The AT bus system with support chips (DMA, PIC, etc) and a 16-bit bus slot. The AT bus is strictly defined by ISA. audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft.
Page 253 batch file A file that contains a series of DOS commands. Batch files have the extension .bat. If you execute a batch file, DOS attempts to carry out all the commands in the file, in order. baud A unit of measure for modem speed. Literally, the number of voltage transitions per second.
Page 254 bit block transfer Moving part of a screen image as a single block rather than moving a pixel at a time. Bit block transfers are much faster than moving the same pixels individually, and it is common in accelerated video cards. bitBLT Bit Block Transfer.
Page 255 bootable device Any type of hardware that carries the information (software) required by the computer to start properly. This device must also have the capacity to be recognized by the computer in the first stages of the boot process. boot block The part of a disk that contains the software (such as the operating system loader) that enables the computer to start.
Page 256 A parallel electrical pathway on the system board, connecting and shared by the parts of a computer system (especially the CPU, its support circuitry, memory, and expansion cards), used for transmitting data or electrical power from one device to another. Typically the lines in a bus are dedicated to specific functions, such as control lines, address lines, and data lines.
Page 257 chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached The chassis goes inside the part you see, which is variously called the lid, enclosure, or system unit cover.
Page 258 codec Coder-decoder. Used primarily with Internet phone and video conferencing products, this software compresses digitized data and decompresses it at the other end, allowing for faster data transfer and less delays cold boot Process of starting up the computer by turning on the power. If power is already on, the process means to turn off the computer and turn it on again.
Page 259 Desktop Management Interface. A standard for PCs that allows manipulation of PC components over a network from a centralized location. DRAM Dynamic Random Access Memory. Memory used to store data in most computers. DRAM is temporary and must be continually refreshed. It is only active when the computer is turned on.
Page 260 Extended Capabilities Port. A parallel-port standard for PCs that supports bidirectional communication between the PC and attached devices (such as a printer). ECP is about 10 times faster than the older Centronics standard. Another modern parallel port for PCs that offers similar performance is the EPP (Enhanced Parallel Port).
Page 261 File Allocation Table. A table near the beginning of a drive that identifies the location of everything on the drive. flash ROM Method in which a computer’s BIOS ROM can be upgraded without replacing the ROM BIOS chip. File Transfer Protocol. A method of transferring files between two computers on a TCP/IP network (such as the Internet).
Page 262 hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
Page 263 interface A connection that enables two devices to communicate. interrupt A signal from part of a system, such as an I/O device, asking to use the CPU. Interrupts are hierarchical, which prevents interrupts from interrupting each other. (Whichever interrupt has higher priority makes the other interrupt wait.) When the CPU receives an interrupt signal, it saves what it is doing, processes the routine associated with the interrupt, then returns to what it was doing.
Page 264 Industry Standard Architecture. The bus architecture used in the IBM PC/XT and PC/AT. The AT version of the bus is called the AT bus and has become an industry standard. The apparent successor is the PCI local bus architecture found in most of today’s computers.
Page 265 master Part of a two-sided communication that initiates commands (to a “slave” that carries out the commands). megabyte (MB) 1,048,576 bytes. memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory — read- only memory (ROM) and random access memory (RAM).
Page 266 modem MOdulator-DEModulator. A device that links computers over a telephone line. Multimedia Personal Computer, a software and hardware standard developed by a consortium of computer firms led by Microsoft. There are three MPC standards, called MPC, MPC2, and MPC3, respectively. Each specifies a minimum hardware configuration for running multimedia software.
Page 267 overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
Page 268 peripheral Input or output device not under direct computer control. A printer is a peripheral device. pixels Picture elements. Tiny dots that make up a screen image. A pixel is the smallest spot on the screen that a computer can address.
Page 269 Random Access Memory. A storage device into which data is entered and from which data is retrieved in a nonsequential manner. On the system board, RAM is semiconductor-based memory that can be read and written to by the microprocessor or other hardware devices. In RAM, data can be directly and randomly read or written (with any choice for the address).
Page 270 serial interface An interface that communicates information one bit at a time. serial printer A printer with a serial interface. SGRAM Synchronous Graphic Random Access Memory. A type of DRAM used increasingly on video adapters and graphics accelerators. Like SDRAM, SGRAM can synchronize itself with the CPU bus clock at speeds of up to 100 MHz.
Page 271 Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
Page 272 Tracks per inch. track Any of many concentric circular regions on a disk for storing data. Tracks are divided into sectors. One measure of storage density of a disk is tpi. Ultra DMA A protocol developed by Quantum Corporation and Intel that supports burst mode data transfer rates of 33.3 MBps.
Page 273 virus Software that copies itself onto hard drives and diskettes without user intervention, usually when a diskette is placed into the drive of a computer. Viruses usually trigger a harmless or destructive occurrence on the system, activated by some preset condition. Viruses are frequently written with antisocial intent.
Page 274 WRAM Windows RAM. A type of RAM that supports two ports. This enables a video adapter to fetch the contents of memory for display at the same time that new bytes are being pumped into memory. This results in much faster display than is possible with conventional single-port RAM.
Page 275 X2 technology A technology developed by U.S. Robotics (now 3COM) for delivering data rates up to 56 Kbps over plain old telephone service (POTS). It was long believed that the maximum data transmission rate over copper telephone wires was 33.6 Kbps, but X2 achieves higher rates by taking advantage of the fact that most phone switching stations are connected by high- speed digital lines.
Page 276: Index
Boot menu, 3-23 Boot order, 3-24 Booting problems, 6-3, 6-4, 6-5 Backing up Buttons Cheyenne Backup utility, 4-5 power, 1-4 NEC Auto Backup utility, 4-29 reset, 1-4 when shipping the system, 2-10 suspend, 1-4 Battery, 6-10 discarding, 6-10, 6-12 locating, 6-11...
Page 277 3-61 NLX, 1-13 installing applications, 3-43 power, 1-13, 2-4 LANDesk Client Manager, 4-4 printer, 1-8, 2-3 NEC Auto Backup utility, 4-29 RJ-45, 2-3 NEC Configuration Change serial, 1-9, 2-3 Notification, 4-28 USB, 1-9, 1-17, 2-3 NEC Security, 4-12...
Page 278 Controls and lamps, 1-4 NEC Help Center, 1-20 Cover Documentation, online removal, 5-4 Healthy Environment, 3-48 replacement, 5-7 NEC Help Center, 3-48, 3-49 Cover removal, 5-4 Drivers, Installing, 3-50, 3-51 CPU. See Processor Expansion boards Data storage devices, 5-27 installing, 5-21, 5-23...
Page 279 How to clean the mouse, 6-8 recovery mode, 3-56 How to get help, 6-13 system board, 3-54 from an NEC CSD dealer, 6-14 from the NEC CSD Technical Support Center, 6-14 Keeping the system in good from your company, 6-14...
Page 280 Security, 1-20, 1-21 requirements, 4-22 Select Install CD, 1-18 Network board, 1-10 SNMP Agent, 1-19 Network setup, 2-3 WebTelligent, 1-20 NEC Auto Backup Utility, 4-29 connector, 1-12, 1-13 NEC Configuration Change form factor, 1-14 Notification, 4-28 NEC Driver CD, 3-49 Online documentation...
Page 281 1-8 Password, C-13 Problems, 6-2 clearing, 3-8, 3-20 booting, 6-3, 6-4, 6-5 features, 1-21 CD-ROM drive, 6-7 NEC Security, 1-20, 1-21 common, 6-2 problems, 6-4 date, incorrect, 6-3 Supervisor, 3-20 disk error, 6-3, 6-5 unattended start, 3-21 diskette drive, 6-4...
Page 282 Quick boot mode, 3-23 password, 1-21 unattended start, 1-21 Random-access memory Windows, 1-21 specifications, B-2 Security menu, 3-19 Read-only memory Select Install CD. See NEC Select specifications, B-3 Install CD Rear features, 1-6 Serial Removing connection, 2-3 cover, 5-4 port, 1-9...
Page 283 System management tools, 4-2 calendar clock, B-3 Cheyenne Backup utility, 4-11 CD-ROM drive, B-8 LANDesk Client Manager, 4-4 chassis, B-9 NEC Auto Backup utility, 4-29 compliance, B-10 NEC Configuration Change diskette drive, B-6 Notification, 4-28 fax/modem board, B-5 NEC Security, 4-12...
Page 284 5-15 Windows NT, 1-18 USB connection, 1-9, 2-3 installing, 3-29, 3-30, 3-34, User password, 3-20 3-39 Utilities BIOS Setup, 3-5 Cheyenne Backup, 1-19 Flash, 3-25 LANDesk Client Manager, 1-19, 4-4 McAfee VirusScan, 1-20 NEC Auto Backup, 1-19, 4-29 Index-9...
Page 285: Declaration Of Conformity
NEC Computer Systems Division, A Division of Packard Bell NEC, Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computer Systems Division Packard Bell NEC, Inc. 1 Packard Bell Way Sacremento, CA 95828-0903 (916) 388-0101 declare that the product PowerMate 5100 is in conformity with part 15 of the FCC Rules.
Page 286 (For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 287 NEC recommends that you replace the battery. For battery replacement information, see “Battery Replacement” in Chapter 6 of this guide or call your NEC CSD dealer or the NEC CSD Technical Support Center. WARNING: There is a danger of explosion if the battery is incorrectly replaced.

This manual is also suitable for:

Powermate 5100 series

NEC POWERMATE 5100 Manual

Using this Guide

1 Reviewing System Features

2 Setting up the System

3 Configuring the System

4 Managing System Resources

5 Installing Options

6 Solving System Problems

7 Getting Services and Support

Setting up a Healthy Work Environment

System Specifications

Questions and Answers

Glossary

Index

Quick Links

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Summary of Contents for NEC POWERMATE 5100