Copying Problems; Scanning Problems - Dell 1135 Mono Laser User Manual

Curl
An unknown image repetitively
appears on a few sheets or loose
toner, light print, or
contamination occurs.

Copying problems

Condition
Copies are too light or too dark.
Smears, lines, marks, or spots
appear on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy easily.
Frequent copy paper jams occur.
Toner cartridge produces fewer
copies than expected before running
out of toner.

Scanning problems

Condition
The scanner does not
work.
reinsert it.
The toner cartridge may be defective. Remove the toner cartridge and install
a new one (See Replacing the toner
If the problem persists, the machine may require repair. Contact a service
representative.
If the printed paper is curled or paper does not feed into the machine:
Turn the stack of paper over in the tray. Also try rotating the paper 180° in
the tray.
Change the printer option and try again. Go to Printing Preferences, click
Paper tab, and set type to Thin (See
Your machine is probably being used at an altitude of 1,000 m (3,281 ft.) or
above.The high altitude may affect the print quality, such as loose toner or light
imaging. Change the correct altitude setting to your machine (See
adjustment).
Use Darkness in Copy feature to lighten or darken the backgrounds of
copies (See Changing the
If the defects are on the original, use Darkness in Copy feature to
lighten the background of your copies (See
If there are no defects on the original, clean the scan unit (See
the scan unit).
Ensure that the original is face down on the scanner glass or face up in
the document feeder.
Check that the copy paper is loaded correctly.
Ensure that the original is face down on the scanner glass or face up in the
document feeder.
Replace the paper in the tray with paper from a new package.
In high humidity areas, do not leave paper in the machine for extended
periods of time.
Fan the stack of paper, then turn it over in the tray. Replace the paper in
the tray with a fresh supply. Check/adjust the paper guides, if necessary.
Ensure that the paper is the proper paper weight.
Check for copy paper or pieces of copy paper remaining in the machine
after a paper jam has been cleared.
Your originals may contain pictures, solids, or heavy lines. For example,
your originals may be forms, newsletters, books, or other documents that
use more toner.
The scanner lid may be left open while copies are being made.
Turn the machine off and back on.
Make sure that you place the original to be scanned face down on the scanner
glass, or face up in the document feeder.
There may not be enough available memory to hold the document you want to
scan. Try the Prescan function to see if that works. Try lowering the scan
resolution rate.
Check that the machine cable is connected properly.
cartridge).
Opening printing
Suggested solution
darkness).
Suggested solutions
preferences).
Altitude
Changing the darkness).
Cleaning