Solutions When The Interactive Pens Cause Interference Or Unwanted Effects; Solutions When Network Alert E-Mails Are Not Received; Where To Get Help - Epson BrightLink 475Wi User Manual

Solutions When the Interactive Pens Cause Interference or Unwanted Effects

If the pens are causing interference or unwanted effects, try the following solutions:
• When both pens are used at the same time, make sure they are approximately 4 inches apart.
• Turn off the pens when they are not in use.
• Do not rest the pens on the image area of an interactive table, to avoid interference with your
computer's mouse.
Parent topic:

Solutions When Network Alert E-Mails are Not Received

If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu
or in the network software.
• Set the Standby Mode setting to Communication On so the network software can monitor the
projector in standby mode.
Parent topic:
Related concepts
Wired Network Projection
Wireless Network Projection
Related references
Projector Setup Settings - Extended Menu
Projector Network Settings - Network Menu

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
solutions to common problems with your projector. You can download utilities and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Solving Interactive Pen Problems
Solving Problems
www.epson.com/support (U.S.) or www.epson.ca/support
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(Canada) for