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Chapter 7
Troubleshooting
Problems and Solutions
You can also refer to the User's Guide as it has the
detailed troubleshooting information.
Power supply problems
The power does not turn on.
Is the battery set correctly?
Make sure that the battery is installed correctly. See
"Installing the battery" (page 3).
Has the battery run out?
Charge the battery. See "Charging the battery" (page 3).
The Charge lamp lights orange.
Is the battery set correctly?
See "Installing the battery" (page 3) and set the battery
correctly.
Has the viewer been placed in a hot location?
Turn off the power, disconnect the AC adapter, stop
charging and wait more than 30 minutes, then connect the
AC adapter again to restart charging. If the Charge lamp
still lights orange, contact our customer support.
Operation problems
Cannot use the keys on the viewer.
Is the power switch set to the middle?
If the power switch is set to Hold, set it back to the middle.
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Troubleshooting
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