D-Link DNS-1100-04 Product Manual page 136

Appendix G - Warranty
•..The.customer.is.responsible.for.all.in-bound.shipping.charges.to.D-Link..No.Cash.on.Delivery.("COD").is.allowed..Products.sent.COD.
will.either.be.rejected.by.D-Link.or.become.the.property.of.D-Link..Products.shall.be.fully.insured.by.the.customer.and.shipped.
to.D-Link.Systems,.Inc.
•. USA residents.send.to.17595.Mt..Herrmann,.Fountain.Valley,.CA.92708..D-Link.will.not.be.held.responsible.for.any.packages.that.
are.lost.in.transit.to.D-Link..The.repaired.or.replaced.packages.will.be.shipped.to.the.customer.via.UPS.Ground.or.any.common.
carrier.selected.by.D-Link..Return.shipping.charges.shall.be.prepaid.by.D-Link.if.you.use.an.address.in.the.United.States,.otherwise.
we.will.ship.the.product.to.you.freight.collect..Expedited.shipping.is.available.upon.request.and.provided.shipping.charges.are.
prepaid.by.the.customer..D-Link.may.reject.or.return.any.product.that.is.not.packaged.and.shipped.in.strict.compliance.with.the.
foregoing.requirements,.or.for.which.an.RMA.number.is.not.visible.from.the.outside.of.the.package..The.product.owner.agrees.to.
pay.D-Link's.reasonable.handling.and.return.shipping.charges.for.any.product.that.is.not.packaged.and.shipped.in.accordance.
with.the.foregoing.requirements,.or.that.is.determined.by.D-Link.not.to.be.defective.or.non-conforming.
•. Canadian residents.send.to.D-Link.Networks,.Inc.,.2525.Meadowvale.Boulevard.Mississauga,.Ontario,.L5N.5S2.Canada..D-Link.will.
not.be.held.responsible.for.any.packages.that.are.lost.in.transit.to.D-Link..The.repaired.or.replaced.packages.will.be.shipped.to.
the.customer.via.Purolator.Canada.or.any.common.carrier.selected.by.D-Link..Return.shipping.charges.shall.be.prepaid.by.D-Link.
if.you.use.an.address.in.Canada,.otherwise.we.will.ship.the.product.to.you.freight.collect..Expedited.shipping.is.available.upon.
request.and.provided.shipping.charges.are.prepaid.by.the.customer..D-Link.may.reject.or.return.any.product.that.is.not.packaged.
and.shipped.in.strict.compliance.with.the.foregoing.requirements,.or.for.which.an.RMA.number.is.not.visible.from.the.outside.of.
the.package..The.product.owner.agrees.to.pay.D-Link's.reasonable.handling.and.return.shipping.charges.for.any.product.that.is.
not.packaged.and.shipped.in.accordance.with.the.foregoing.requirements,.or.that.is.determined.by.D-Link.not.to.be.defective.or.
non-conforming...RMA.phone.number:.1-800-361-5265.Hours.of.Operation:.Monday-Friday,.9:00AM.–.9:00PM.EST
What Is Not Covered:
The.Limited.Warranty.provided.herein.by.D-Link.does.not.cover:
Products.that,.in.D-Link's.judgment,.have.been.subjected.to.abuse,.accident,.alteration,.modification,.tampering,.negligence,.misuse,.faulty.installation,.
lack.of.reasonable.care,.repair.or.service.in.any.way.that.is.not.contemplated.in.the.documentation.for.the.product,.or.if.the.model.or.serial.number.
has.been.altered,.tampered.with,.defaced.or.removed;.Initial.installation,.installation.and.removal.of.the.product.for.repair,.and.shipping.costs;.
Operational.adjustments.covered.in.the.operating.manual.for.the.product,.and.normal.maintenance;.Damage.that.occurs.in.shipment,.due.to.act.
of.God,.failures.due.to.power.surge,.and.cosmetic.damage;.Any.hardware,.software,.firmware.or.other.products.or.services.provided.by.anyone.
other.than.D-Link;.and.Products.that.have.been.purchased.from.inventory.clearance.or.liquidation.sales.or.other.sales.in.which.D-Link,.the.sellers,.
or.the.liquidators.expressly.disclaim.their.warranty.obligation.pertaining.to.the.product.
While.necessary.maintenance.or.repairs.on.your.Product.can.be.performed.by.any.company,.we.recommend.that.you.use.only.an.Authorized.D-Link.
Service.Office..Improper.or.incorrectly.performed.maintenance.or.repair.voids.this.Limited.Warranty.
D-Link ShareCenter Pro 1100 User Manual 133