Troubleshooting Tips - GE JGB928 Owner's Manual & Installation Instructions

Before you call for service...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
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Possible Causes
Topburners do not light Plug on rmlge is not completely
or do not burn evenly,
inserted in the electrical outlet.
(The frent right burner is Burner slits on the side of the • Remove tile burner heads and dean them. Che(k the
designed to have slightly
smallerflames between burner may be clogged, electrode area for burned-on food or grease. See the
the 6and9 o'clock Care and cleaning of the range section.
positions. This is normaL) hnproper burner assembly. • Make sure the buruer
parts are
iustalled correctly.
See the Care and cleaning of the range section.
Burner flames very hnproper air to gas ratio. • /f range is connected to l,P gas, contact the person
large or yellow who installed your range or made the conversion.
What To Do
• Make sure electrical plug is plugged into a live, properly
grounded outlet,
Surface burnerslight
but oven does not
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
• To check the oven gas shut-off wdve, remove the
drawer (see the Care and cleaning of the range
section). Remove
the rear access panel
by uns(rewing
the thtunb screws in the ul)per leli and right corner.
I,ook tor the gas shut-oil lever at the back of the range.
Leveris
shownclosed.
PULL TOOPEN.
Tilumb screws
Scratches(mayappear
as cracks)on cooktop
glasssurface
Areas of discoloration
on theglass cooktop
surface
Plastic melted
to the glass cooktop
surface
Incorrect clemlhzg
methods being used.
CookwaJce with rough bottoms
being used or coarse particles
(salt or sm_d) were between
the cookwame mad the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Food spillovers not cleaned
before next use.
• Scratches are not remox:d)le. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
• See the Cleaning the glass cooktop section.
Hot surface on a model with
a light colored glass cooktop.
Hot cooktop crone into
contact with plastic placed
on the hot cooktop.
• This is normal. The cooking zones may change color
when hot or cooling down. This is temporary
and
will disappear
as the glass cools to room temperature.
• See the Glass surface--Potential for permanent damage
Section in the Cleaning the glass surface section.
Pitting (or indentation)
of the cooktop
Hot sugar mixture spilled
on the cooktop.
• Call a qualified technician flw replacement.
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