Panasonic KV-S2048C Operating Instructions Manual page 41

Symptom
Double feeding or skewing problems
occur frequently or the scanner stops
loading while scanning.
The scanned document is blank.
Vertical lines appear on the scanned
document.
The scanning density is uneven.
The color of the scanned document is
extremely different from the original
document.
Dark spots or noise appear on the
scanned documents.
Scanned image has moire fringes such
as stripe or wavy pattern noise.
Portions of the edge of the scanned
document are dark.
If you still experience problems after following these suggestions, please contact our Technical Support Department at
1-800-726-2797 for further assistance. (U.S.A. only)
Possible Cause
The rollers are dirty.
The rollers have reached their life
expectancy.
The document is curled or folded.
The irregular type document is to be
scanned.
The document has a length of less than
70 mm (2.75z).
The document to be scanned was
loaded face down (upside down).
The CIS glasses are dirty.
The sensor rollers are dirty.
The CIS glasses or the sensor rollers
are dirty.
The setting of the monitor is wrong.
The CIS glasses or the sensor rollers
are dirty.
It is caused by printing pattern of the
document and the congeniality of the
scanning resolution.
The edge of document is folded or
wrinkled.
Troubleshooting
Remedy
Clean all of the rollers.
(See page 25.)
Replace the paper feed roller module
and the double-feed prevention roller
module.
(See page 29 and page 32.)
Flatten the document and load it again
after reducing the pages.
Make a copy of the document on speci-
fied paper (see page 38) and scan the
copy.
Make a copy of the document on paper
of the specified size and scan the copy.
Load the document correctly.
(See page 19.)
Clean the CIS glasses.
(See page 27.)
Clean the sensor rollers.
(See page 27.)
Clean the CIS glasses and the sensor
rollers.
(See page 27.)
Adjust the monitor setting.
Clean the CIS glasses and the sensor
rollers.
(See page 27.)
Please change the resolution and try to
scan.
Flatten the document.
The Remove Shadow or Border
Removal functions may also correct the
problem.
Refer to the PIE Reference Manual or
the RTIV Reference Manual when using
these functions.
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