Epson 1200 series User Manual page 136

The scanner software does not work properly.
Cause
Software is not installed
properly.
Computer system
doesn't meet the
requirements.
Not enough memory is
available.
7-12
Maintenance and Troubleshooting
What to do
Make sure your software is installed
correctly.
For Windows 98 users:
Check if your scanner is listed more
than once in the Scanners and
Cameras Properties dialog box. To
view the dialog box, double-click the
Scanners and Cameras icon in
Control Panel. Remove your scanner
every place it appears in the dialog
box, then reinstall EPSON TWAIN
following the instructions in the
Chapter 3.
Note:
When reinstalling the scanner software, if
a dialog box does not appear and a message
box and followed by a dialog box
requesting the EPSON Scanners Driver
Disk appears instead, insert the Scanner
Software CD in the CD-ROM drive.
Make sure to specify the correct drive
letter, the EPSON folder, the folder of
your preferred language, and the Win98
folder as the location.
Make sure your computer meets the
memory and other system
requirements specified for the
software you are using.
Make sure the computer has enough
memory for your software. If the
computer does not have enough
memory available, see your software
and computer documentation for
details.