Uninstalling And Reinstalling Epson Scan; Where To Get Help; Epson Technical Support - Epson GT-15000 User Manual

Uninstalling and Reinstalling EPSON Scan

If you've tried every other solution and your system still doesn't recognize your
scanner, try uninstalling and reinstalling the scanner software.
1. Turn off the scanner and disconnect it from the computer.
2. Double-click the
Panel.
3. Select
EPSON Scan
4. Follow the on-screen instructions to remove the software. If you see a message
prompting you to restart the computer, select
computer now
Follow the instructions on page 16 to reinstall your software.

Where To Get Help

If you are having problems with EPSON Scan or your scanner, see the contact
information in the section below. If you are having problems with your other
software, see page 65.

Epson Technical Support

Epson provides these technical support services:
Service
Internet support
Automated
Telephone
Support
64
Solving Problems
Add or Remove Programs
, and click the
, and click .
Finish
Access
Visit Epson's support website at http://support.epson.com and
select your product for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your questions.
Automated help services are available 24 hours a day, seven days a
week. Using a touch tone telephone, call (800) 922-8911. Enter your
SM
Epson SoundAdvice
GT-15000 information.
icon in the Windows Control
(or
Change/Remove
Yes, I want to restart my
Express code—70505—to quickly select
) button.
Add/Remove