Before You Call For Service - GE Monogram ZHU30 Owner's Manual

Before You Call For Service
Induction Cooktop
Questions?
Before you
call for
service...
PROBLEM
SURFACE ELEMENTS WILL
NOT MAINTAIN A ROLLING
BOIL OR COOKING IS SLOW
POSSIBLE CAUSES
• Improper cookware being used. Use pans that are recommended
for induction, have flat bottoms and match the size of the
surface element.
SURFACE ELEMENTS DO • Cooktop controls improperlg set. Check to be sure the correct
NOT WORK PROPERLY control is set for the surface element gou are using.
FLASHING "F"
SCRATCHESON COOKTOP
GLASS SURFACE
AREAS OF DISCOLORATION
ON THE COOKTOP
• Wrong pan tgpe. Use a magnet to check that cookware is
induction compatible.
• Pan is too small. Flashing "F"-pan size is below the minimum
size for the element. See the Using the correct size cookware
section.
• Pan not positioned correctlg. Center the pan in the cooking ring.
• Incorrect cleaning methods being used. Use recommended
cleaning procedures. See the Core and Cleaning section.
• Cookware with rough bottoms being used, course particles
(salt or sand)were between the cookware and the surface of
the cooktop or cookware has been slid across the cooktop surface.
To ovoid scratches, use the recommended cleaning procedures.
Make sure bottoms of cookware ore cleon before use, and use
cookware with smooth bottoms.
• Food spillovers not cleaned before next use. See the Core and
Cleaning section.
• Hot surface on a model with a light-colored gloss cooktop.
This is normal. The surface mag appear discolored when it is hot.
This is temporarg and will disappear as the gloss cools.
PLASTIC MELTED TO • Hot cooktop came into contact with plastic placed on the hot
THE SURFACE cooktop. See the Care and Cleaning section.
PITTING {OR INDENTATION} • Hot sugar mixture spilled on the cooktop. Call a qualified
OF THE COOKTOP technician for replacement.
UNRESPONSIVE KEYPAD • Kegpad is dirtg. Clean the kegpad.
• A fuse in gour home mug be blown or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
PAN DETECTION/SIZING
NOT WORKING PROPERLY
• Improper cookware being used. Use a flat induction capable pan
that meets the minimum size for the element being used. See
the Using the correct size cookware section.
• Pan is improperlg placed. Make sure the pan is centered on the
corresponding surface element.
• Cooktop control improperlg set. Check to see that the control is
set properlg.
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