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Appendix:
Troubleshooting
& Specifications
This Appendix
contains information
on troubleshooting
and on the general
specifications
of your notebook.
You can also find additional troubleshooting
information,
such as error messages,
in the chapters tiffed Fax and Data
Modem and Internet and Email.
Troubleshooting,
Problem
A message appears
stating that there is a
geos.ini or geos.inf
file error.
You are receiving
error messages
when
trying to save or
open files to the F
drive.
You cannot open
Emailer; or you can-
not open Emailer
after a power failure.
This message
ap-
pears: Only a few
minutes of battery
power remain. Save
any open/'des
and
charge the battery
using the Prefer-
ences utility.
Possible
Solution
You will need to reset the system. Insert diskette 2. Click on File
Manager from the Main menu; then click on the drive A icon. When the
contents of the diskette appear,
click on the icon tiffed Utility.Bat. Then
select 1 and follow the on-screen
instructions.
To reformat the F drive, insert diskette 2. Click on File Manager from
the Main menu; then click on the drive A icon. When the contents of
the diskette appear, click on the icon tided Utility.Bat. Then select 2
and follow the on-screen instructions.
Reformatting will erase any files you have saved on drive F, so be sure
to back up any fil_s that you cr_eated and want to keep on drive
F.
RefotTnatting_will-not-erase_any system programs,
only files you have
saved to th_ F drive. When finished,
turn the power off and wait ten
seconds.
Then turn the power back on. It may take several seconds
for
the Main Menu to appear the first time that you turn the power back
ON,
To reset
Emailer,
insert
diskette
2. Click on File Manager
from the Main
menu;
then click on the drive
A icon. When
the contents
of the diskette
appear,
click on the icon tiffed Utility.Bat.
Then
select
3 and follow
the
on-screen
instructions.
Resetting
Emailer
erases
existing
email files, so be sure to save existing
email
files to diskette
(see page
109).
Recharge the battery. See Charging
the Battery Pack on page 8.
Appendix
135
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