Troubleshooting - Haier HWD–C1000TXVE ME User Manual

TRoUbLESHooTINg

TRoUbLESHooTINg
In the unlikely event of difficulties with your appliance please follow the troubleshooting guide below . If the problem persists,
contact the retailer if the machine is still within the guarantee period . If the appliance is out of guarantee, contact an ap-
proved service agent on 0845 025 3025 . If an error code is displayed, please refer to the error code guide below .
PRobLEMS
Washer Dryer fails to
operate .
Washer Dryer cannot be
filled with water .
Machine is continually
filling and draining .
Drainage failure .
Strong vibration while
spinning .
operation stops before
completing wash cycle .
operation stops for a
period of time .
Excessive foam in the
drum .
MAINTENANCE
PoSSIbLE CAUSES
¬ Poor connection to the power supply .
¬ Power failure .
¬ The washer door is not properly closed .
¬ Machine has not been switched on .
¬ Water tap is not turned on .
¬ Water pressure is less than 0,03 Mpa .
¬ The inlet hose is kinked .
¬ Water supply failure .
¬ The program knob is not properly set .
¬ The washer door is not properly closed .
¬ The height of the drain hose is
below 80 cm .
¬ Drain hose is blocked .
¬ Drain hose end is more than 100 cm
above the floor level .
¬ Not all transportation bolts have been
removed .
¬ Washer dryer is located on an
uneven surface or is not level .
¬ Machine is overloaded .
¬ Water or electricity failure .
¬ Washer dryer gives an error message . _ Wait until cycle is complete
¬ The detergent is not a low-foaming
type or for manual wash .
¬ Excessive use of detergent .
PoSSIbLE SoLUTIoNS
_ Check connection to the power supply .
_ Check the power supply .
_ Make sure the washer door is closed properly .
_ Make sure the machine is switched on .
_ Turn water tap on .
_ Check water pressure .
_ Check the inlet hose for bends .
_ Ensure the water supply .
_ Make sure the program knob is properly set .
_ Make sure the washer door is closed properly .
_ Make sure the height of the drain
hose is within 80 - 100 cm .
_ Unblock the drain hose .
_ Make sure the drain hose end is less
than 100 cm above floor level .
_ Check if all transportation bolts have been
removed .
_ Make sure the washer dryer is on
an even surface and levelled .
_ Reduce amount of laundry in the drum .
_ Check the power supply .
_ See display codes on previous page .
_ Check if your detergent is appropriate .
_ Reduce amount of detergent used .
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