Return Call - Toshiba Strata CIX Programming Manual

FeatureFlex™
Customizing Feature Applications

Return Call

1. Highlight Return Call > Extension > User Agent. Click Add. The Web Page Dialog box for the
Return Call feature displays (shown below).
2. In the left section of the screen, select the Feature Key Name/Application No. from the drop-
down menu. This will map to an application location in Key Map configurations. This can only
be done in this screen.
3. Do not modify the Properties in the right section of the screen. Accept the default settings.
Note
Field Definitions
Return_Call_Immediate
Return_Call_Announce
Return_Call_Enabled
R2VM_Feature_Key
2-10
When using Return Call in a 10-digit dialing area the CIX may need to have LCR
Programming to remove digit 1.
Field
Valid entries are 0 and 1. If set to 1, as soon as the reply call finishes
(either end hangs up), the Return Call immediately connects to voice
mail. If set to 0, the user must press the feature key to return to voice
mail.
Controls whether the system plays the prompt that states "I'll retain
your place in your mailbox if you wish to return."
Valid entry is 1. Do not change default.
Can be left blank, especially if Return_Call_Immediate is 1. If user
wants to press a key to return to voice mail, this parameter should be
set to the "physical" key location that is being used.
Description
Strata CTX Application Implementation Vol 3 10/07