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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Computer Systems Division, Packard
Bell NEC, Inc. (hereinafter "NECCSD") and/or its licensors. NECCSD and/or its
licensors, as appropriate, reserve all patent, copyright and other proprietary rights
to this document, including all design, manufacturing, reproduction, use, and
sales rights thereto, except to the extent said rights are expressly granted to
others.
The NECCSD product(s) discussed in this document are warranted in accordance
with the terms of the Warranty Statement accompanying each product. However,
actual performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NECCSD.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of this
document or portions thereof without prior written approval of NECCSD is
prohibited.
FaxFlash is a service mark of NEC CSD, Packard Bell NEC, Inc.
Direction is a trademark of Packard Bell NEC, Inc.
NEC and MultiSync are registered trademarks of NEC Corporation, used under license.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
First Printing — October 1998
Copyright 1998
NEC Computer Systems Division
Packard Bell NEC, Inc.
1 Packard Bell Way
Sacramento, CA 95828-0903
All Rights Reserved

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Summary of Contents for NEC PowerMate SPB-Boston

  • Page 1 NECCSD is prohibited. FaxFlash is a service mark of NEC CSD, Packard Bell NEC, Inc. Direction is a trademark of Packard Bell NEC, Inc. NEC and MultiSync are registered trademarks of NEC Corporation, used under license.
  • Page 2: Table Of Contents

    Contents Using This Guide Text Conventions............xiii Related Documents ........... Introducing Your Computer Front Features ............System Controls and Lamps......... Diskette Drive A ..........CD-ROM Reader/DVD Drive......Back Features............External Connectors..........Power Supply Features ..........1-12 Zip Drive..............1-12 Speakers..............1-14 Mouse ..............
  • Page 3 Saving Your Work..........2-11 Backing Up Your Work ........2-12 Printing a Document ..........2-12 Display Properties ............ 2-13 System Care ............. 2-15 Protecting Your System from Damage....2-15 Keeping Your System in Good Condition ..... 2-16 Moving or Shipping Your System ......2-17 Online Documentation..........
  • Page 4 System BIOS and Utilities System BIOS and the Setup Utility......The Setup Utility ..........When to Use Setup ......... How to Start Setup ......... How to Use Setup ........... Maintenance Menu ..........Main Menu............Advanced Menu........... Peripheral Configuration Submenu....IDE Configuration Submenu......4-10 Floppy Options Submenu........
  • Page 5 Memory Upgrade............5-13 Removing a DIMM..........5-16 Installing a DIMM..........5-17 Video Upgrade............5-18 Data Storage Devices..........5-19 Locating Device Slots .......... 5-19 Preparing the Device..........5-20 Identifying Device Cables ........5-21 Diskette Drive Signal Cable ......5-22 IDE Signal Cables .......... 5-23 System Power Cables........
  • Page 6 If You Have a Problem Problem Checklist............. Solutions to Common Problems......... System Problems ..........Diskette Drive Problems ........Monitor Problems ..........Keyboard/Mouse Problems ........CD-ROM Reader/DVD Drive Problems....Speaker Problems ..........Microphone Problems .......... Getting Help ............. Getting Help from Your Company......Getting Help from Your NECCSD Dealer ....
  • Page 7 Second Level Cache..........Memory............... Chipset ..............Intel 82443BX PCI/AGP Controller (PAC)..Intel 82371EB PCI ISa IDE Xccelerator (PIIX4E)........Accelerated Graphics Port (AGP)....Universal Serial Bus (USB) Support ....IDE Support ............Super I/O Controller ..........Serial Ports............Parallel Port............B-10 Diskette Drive Controller ........
  • Page 8 List of Tables Quick Reference to Information About Your Computer............2-19 Sample Memory Configurations........ 5-15 System Board Jumper Settings ........Acceptable DIMM Options........Sample Memory Configurations........ Interrupt Assignments ..........B-11 Input Requirements........... B-13 Output DC Load Requirements ......... B-14 System Board External Connectors ......System Board Internal Connectors......
  • Page 9: Using This Guide

    Using This Guide The NEC Direction SP B-Series User’s Guide provides a quick reference to information about your computer. This guide contains the following information: Chapter 1, Introducing Your Computer, provides a look at system components. See this chapter to familiarize yourself with your system.
  • Page 10 Chapter 8, If You Have a Problem, contains troubleshooting tips for solving simple problems and provides information on where you can find help when you cannot solve a problem yourself. Appendix A, Setting Up a Healthy Work Environment, contains guidelines to help you use your computer productively and safely.
  • Page 11: Text Conventions

    TEXT CONVENTIONS This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the hardware or software.
  • Page 12: Related Documents

    RELATED DOCUMENTS In addition to this guide, the following printed documentation ships with your NEC Direction SP B-Series system: NEC Direction SP B-Series Quick Setup Quick Setup contains information for quickly getting your system up and running. See this information to set up the system for the first time.
  • Page 13 NECCSD FaxFlash Service NECCSD FaxFlash is an automated service that sends the latest information about NECCSD and its products directly to a fax machine. The service is available 24 hours a day, 7 days a week. With FaxFlash, you can obtain product literature and technical information bulletins.
  • Page 14: Introducing Your Computer

    This chapter provides a brief look at the features of your system. NOTE This guide covers both desktop and minitower models of the NEC Direction SP B-Series system. Features are identical for desktop and minitower systems; only their orientation differs. Introducing Your Computer 1-1...
  • Page 15: Front Features

    FRONT FEATURES Daily contact with your system is through the controls on the front panel. The following figures show the control features on the front of the system. Front features — desktop models 1-2 Introducing Your Computer...
  • Page 16: System Controls And Lamps

    Front panel features — minitower models System Controls and Lamps System controls let you select specific system operations; the lamps let you know the status of system operation. Your computer has the following controls and lamps: Power button Turns the system on and off. Reset button Lets you restart your system manually when it does not respond to keyboard commands.
  • Page 17: Diskette Drive A

    CAUTION Resetting your system can result in the loss of data. Press the reset button only when all other methods of restarting your computer fail. System power lamp Lights when the system is turned on. Disk lamp Lights when the hard disk drive is active, reading or writing data.
  • Page 18: Cd-Rom Reader/Dvd Drive

    Diskette drive eject button Lets you remove a diskette from the diskette drive. Diskette drive features CD-ROM Reader/DVD Drive Your computer comes with a high-speed ATAPI CD-ROM reader or a DVD drive. The CD-ROM reader/DVD drive operates at different speeds depending on whether the CD you are using contains data or music.
  • Page 19 CD-ROM reader/DVD drive features Headphone jack Allows the connection of an optional set of stereo headphones through a mini-jack plug. Volume control knob Controls the volume of the optional headphones. Open/close button Opens and closes the CD tray. Press this button when the computer power is on to insert or remove a CD.
  • Page 20: Back Features

    BACK FEATURES Setting up your system is mainly done through external connectors on the back of the computer. The following figures show these connectors. Note that the minitower and desktop models differ only in orientation. Rear features — desktop models Introducing Your Computer 1-7...
  • Page 21 Audio connectors — desktop models Rear features — minitower models 1-8 Introducing Your Computer...
  • Page 22: External Connectors

    Audio connectors — minitower models External Connectors Your peripheral components attach to connectors on the back of your computer. This is where you connect the monitor, keyboard, mouse, speakers, and printer. NOTE Your system might have additional boards not shown in the previous figures. Boards and board locations vary depending on the model and options you purchased.
  • Page 23 Parallel port Use this port to connect a parallel printer with a 25-pin connector to the system. Serial ports Attach a serial device with a 9-pin connector to each serial port. Serial devices include a pointing device, serial printer, or modem. Universal serial bus (USB) ports Use these ports to connect a wide range of new USB devices, such as printers, mice, joysticks, keyboards, and...
  • Page 24 Video connector Attach the signal cable from your monitor to this connector. This connection supports an NEC C or CS series monitor or other video graphics array (VGA)- compatible monitor with a 15-pin connector. The video board in your system depends on your system configuration.
  • Page 25: Power Supply Features

    POWER SUPPLY FEATURES The system power supply has the following features. Power supply fan Keep this area clear for proper ventilation. The power supply fan cools system components and prevents them from overheating. Voltage selector switch Sets the voltage for your system to 115 volts or 230 volts.
  • Page 26 CAUTION To prevent damage to your Zip drive and data, do not turn off the system or remove a Zip disk while the data lamp is lit. Zip drive features (on Zip models only) Introducing Your Computer 1-13...
  • Page 27: Speakers

    SPEAKERS Your system’s integrated audio components include support for optional high-quality stereo speakers. If you ordered speakers, see the documentation that comes with your speakers to set them up and to adjust sound. See “Back Features” earlier in this chapter to locate audio connectors and for a description of the connectors.
  • Page 28: Using Your Computer

    Using Your Computer This chapter provides the information you need to start using your computer. Information includes: System operation Productivity Video display properties System care Moving or shipping your system Online documentation. NOTE Check the additional documentation that comes with your computer for information about using your monitor, speakers, graphics board, and any other devices that you purchased (such as a fax/data/voice modem).
  • Page 29: Starting Up

    using system features such as the CD-ROM reader/DVD drive using power management and security features. Starting Up Press the power button to start up your system. The power lamp lights green to indicate that the system is on. Several configuration messages appear on the screen at startup.
  • Page 30: Shutting Down

    Shutting Down Follow these steps to shut down (power off) your computer. Save your work. See the documentation that comes with your application. Exit the application program. Close any open applications. If you have programs in the taskbar, click on them and close them. Make sure that the hard drive and diskette drives are off.
  • Page 31: Setting The Date And Time

    NOTE If you are unable to exit using the Windows Start button, you can use the power button on the front of the system to power off. Press and hold in the power button for about ten seconds to shut down the system manually.
  • Page 32: Using Cds

    NOTE If your diskette did not come formatted, you must format it before storing information on it. See your operating system documentation information about formatting a diskette. CAUTION Do not format your hard drive. Formatting the hard drive erases all preinstalled applications. To remove a diskette from the diskette drive, press the release button on the 3.5-inch diskette drive.
  • Page 33: Handling Compact Discs

    Handling Compact Discs To protect your CDs from damage, use the following guidelines when you handle them. Always pick up the disc by its edges. Do not touch the surfaces of the disc. Handle it by the edges and, if necessary, by putting your finger through the hole.
  • Page 34: Loading A Cd

    Cleaning a CD CAUTION Do NOT use benzene, paint thinner, record cleaner, static repellent, or any other chemical on the disc. Chemicals and cleaners can damage the disc. Loading a CD To insert a CD into the CD-ROM reader/DVD drive, follow these steps: Press the open/close button.
  • Page 35: Removing A Cd

    Removing a CD To remove a CD, simply press the open/close button and remove the CD when the tray slides out. Press the open/close button again to close the tray. Using Your System’s Audio Functions Multimedia systems come with all the audio functions and components you need to produce fine stereo output.
  • Page 36: Protecting Your System

    Select “Exit Saving Changes.” Press Enter At the prompt, to confirm exiting setup, press Enter Exit the Setup utility. NOTE When you want to resume work after your computer has entered power-saving mode, just move your mouse or press a key, and your computer is active again.
  • Page 37: Using A Password

    Select “Set Supervisor Password” or “Set User Password” with the arrow keys and press Enter NOTE Enabling the Supervisor Password feature requires that a password be entered before entering the Setup Utility. Setup displays a dialog box with the following prompts: Enter new password: [ Confirm new password: [...
  • Page 38: Productivity

    NOTE For security, characters you enter do not appear on your screen. Enter your password carefully. If you enter the password incorrectly, your system does not boot. You have three chances to enter the correct password. After the third unsuccessful attempt, you must reboot your system and try again.
  • Page 39: Backing Up Your Work

    Backing Up Your Work Back up your work on a regular basis! Backup procedures are important for the efficient and effective use of your computer. Protect your program and data files with regular backup procedures. Make backup copies of your program and data files that are on diskette and on the hard drive.
  • Page 40: Display Properties

    Be sure you have paper in your printer. See your printer documentation to load paper. Check that the printer is “online” or “selected.” See your printer documentation for information about choosing the online mode. Select “Print” from the File menu of your Windows application.
  • Page 41 NOTE The appearance of your desktop may vary slightly from the one shown. Display Properties Window NOTE Both the screen resolution and the color palette were set at the factory for optimum performance. Before you change these settings, be sure that your monitor and video adapter support the new settings.
  • Page 42: System Care

    Use the slide bar in the Display Area section of the screen to select the screen resolution. Select the number of colors you want to display from the Color Palette section of the screen. NOTE If you are using Windows NT, you can click on List All Modes.
  • Page 43: Keeping Your System In Good Condition

    Avoid repeated power-on cycles. These subject the system components to temperature variations and stress. Disconnect your system from telephone and power lines when an electrical storm threatens. If you have a fax/modem, lightning can travel in on the phone line and damage both the fax/modem and the system unit.
  • Page 44: Moving Or Shipping Your System

    WARNING For safety, turn off and unplug your system, monitor, and any external devices before cleaning them. Clean the outside of the computer with a soft clean cloth. You can remove stubborn stains with a cloth slightly dampened with a mild detergent. Never use a strong cleaner or solvent on any part of the system.
  • Page 45: Online Documentation

    Remove any diskette from the diskette drive. If you have a CD in the CD-ROM reader/DVD drive, remove the CD. If you have a Zip disk in a Zip drive, remove the disk. Turn off the system unit and any external options connected to it.
  • Page 46: Quick Reference To Information About

    Quick Reference to Information About Your Computer WHAT YOU WANT TO FIND WHERE TO FIND IT Basic information about my “Introducing Your Computer,” Chapter 1 computer Setting a password “Setting a Password” in this chapter Loading a CD “Loading a CD” in this chapter Adding options Chapter 5, “Installing Options”...
  • Page 47: Understanding System Features

    A hard disk drive: 4.3-gigabyte (GB), 6.4-GB, 8.4-GB, 9.1-GB, 11.5-GB Ultra DMA/33, or a 9-GB ultra-wide SCSI CD-ROM reader or DVD drive Crystal™ audio subsystem Accelerated Graphics Port (AGP) video port NEC palmrest keyboard ® ® Microsoft IntelliMouse Understanding System Features 3-1...
  • Page 48: System Chassis

    Software installed on the hard disk includes: ® ® ® Microsoft Windows NT or Windows 95 or Windows 98 MS Office 97 Small Business Edition Internet Explorer Appropriate drivers for your hardware ® ® McAfee VirusScan , McAfee WebScan™ ® ®...
  • Page 49: Ports

    Ports Your computer’s system board includes the following connectors on the rear panel: PS/2-style keyboard and mouse ports Two Universal Serial Bus (USB) ports Two serial ports (9-pin “D” style) One parallel port Audio — microphone in, line in, line out, MIDI/game port.
  • Page 50: Plug And Play

    facilitates adopting new technology while maintaining corporate standards gives network administrators company-wide control of BIOS revisions. Information on how to use the Flash utility is provided in Chapter 4, System BIOS and Utilities. Plug and Play The BIOS is Plug and Play. It automatically configures both PCI and Plug and Play devices.
  • Page 51: Video Support

    Video Support Your system comes with an Accelerated Graphics Port video board installed. For more information about your video board see its documentation. Audio Your system’s integrated audio chips, the Crystal Semiconductor CS4611 3D with CS4236B wavetable, and optionally the Creative Labs AWE64D Wavetable Synthesizer, integrates an enhanced stereo controller and a game port.
  • Page 52: Usb Ports

    Multimode bidirectional parallel port with Standard mode compatibility Enhanced Parallel Port (EPP) mode with driver support High-speed Extended Capabilities Port (ECP) mode Diskette drive controller Keyboard and mouse controller. USB Ports The two Universal Serial Bus (USB) ports allow you to add serial devices without opening up the system;...
  • Page 53: Options And Upgrades

    In Setup, you can adjust how long a period of inactivity will elapse before the energy-saving Standby mode takes effect. This is a convenient way to save power when you need to be away from your computer for a short period of time. Press a key or move the mouse and your system quickly returns to full power and to where you left off.
  • Page 54: Keyboard

    Keyboard Windows 95 104-key enhanced NEC keyboard Optional Microsoft Natural Keyboard Video ® Diamond Viper V330 AGP Voodoo2 gaming board Audio Altec Lansing ACS-90 speakers Altec Lansing ACS-45 speakers with subwoofer ® Altec Lansing ACS-410 Dolby Surround Sound Stereo speaker system with ACS-251 subwoofer...
  • Page 55: System Bios And Utilities

    System BIOS and Utilities Your NEC Direction SP B-Series computer system is made up of many different components that work together to keep the system operating normally. This chapter provides information on the NECCSD utilities available for your system: Setup utility BIOS flash utility Video drivers.
  • Page 56: The Setup Utility

    The Setup Utility The Setup utility program allows you to enter system configuration information in the BIOS and control special features of the system. NOTE We recommend that you print out or write down your current setup parameters and store the information in a safe place.
  • Page 57: How To Start Setup

    customize your system with security features such as passwords set system parameters in the event that you need to replace the CMOS battery. How to Start Setup To start the Setup utility, follow these steps: Turn on or reboot the system. Press after POST begins, but before the system boots up, to start the memory test.
  • Page 58: Maintenance Menu

    Use the key to return to a previous menu or to “escape” from the Setup program without changing any settings. When exiting and the menu asks if you want to discard configuration changes and exit now, be sure the menu’s “Yes”...
  • Page 59 Main Menu Various menu options are available; others cannot be changed. Brief explanations of each menu entry follow. BIOS Version This field displays your system’s BIOS version number. Processor Type This field displays your computer’s processor type. Processor Speed This field displays your processor’s speed. Cache RAM This field displays the size of your system’s L2 cache.
  • Page 60 System Memory and Memory Banks 0 - 2 This field displays the total amount of memory installed on your system board and in which banks the memory is installed. Language This field displays the current default language used by the BIOS. English (US) —...
  • Page 61: Advanced Menu

    Advanced Menu This menu features the following information fields or options: Advanced Menu Plug & Play O/S This option lets you specify whether a Plug and Play-compatible operating system is being used in your system. Choose “Yes” or “No” (default). Reset Configuration Data This option clears the BIOS configuration data on the next boot.
  • Page 62: Peripheral Configuration Submenu

    NumLock This option controls whether the NumLock key on the keyboard is on or off at boot-up. The choices are “Auto” (default), “On,” or “Off.” Peripheral Configuration Submenu This submenu can be used to configure your system’s ports or peripheral devices. To enter the submenu, highlight this field, then press .
  • Page 63 Parallel Port This option configures the system’s parallel port. Choose “Auto,” “Enabled,” (default) or “Disabled.” The “Enabled” setting assigns bidirectional, 378h, IRQ7. NOTE If you select the Enabled option, you’ll see additional options that allow you to specify the Base address and IRQs for port you’re...
  • Page 64: Ide Configuration Submenu

    Audio This option configures the onboard audio subsystem. Select “Enabled” (default) or “Disabled.” Legacy USB Support This option configures support for legacy USB devices. Select “Enabled” or “Disabled” (default). To return to the Advanced Menu, press IDE Configuration Submenu This submenu can be used to auto-configure or manually configure the IDE devices, usually hard drives or CD-ROM drives.
  • Page 65 Hard Disk Pre-Delay This option sets the time delay to allow the hard disk to spin up. The choices in seconds are “3,” “6,” “9,” “12,” “15,” “21,” and “30.” These entries let you check or change the following hard disk drive parameters.
  • Page 66 LBA Mode Control This option specifies the IDE translation mode. LBA causes Logical Block Addressing to be used in place of Cylinders/Heads/Sectors. You can enable or disable (default) this option. This option cannot be changed when “Auto” is selected. CAUTION Do not change the translation mode setting from the option selected when the hard drive was formatted.
  • Page 67: Floppy Options Submenu

    Ultra DMA This option sets the Ultra DMA Mode for the hard drive. This option cannot be changed when “Auto” is selected. The options include: Mode 0 Mode 1 Mode 2 Disabled (default). To return to the Advanced Menu, press Floppy Options Submenu This submenu can be used to configure your system’s diskette drive.
  • Page 68: Dmi Event Logging Submenu

    Floppy Write Protect This option enables or disables write protection for the diskette drive(s). Choose the desired setting to enable or disable (default) this option. To return to the Advanced Menu, press DMI Event Logging Submenu This submenu can be used to view and modify DMI Event Logs.
  • Page 69: Video Configuration Submenu

    Video Configuration Submenu This submenu can be used to configure specific video features. To enter the submenu, highlight the field, then press the key on your keyboard. The following option Enter appears: Palette Snooping This option controls the ability of a primary PCI graphics controller to share a common palette with an ISA add-in video board.
  • Page 70 IRQ Reservation This option lets you reserve specific IRQs (interrupt requests) for use by legacy ISA devices. To do so, highlight this field, then press . Use the arrow Enter (cursor) keys to highlight the specified IRQ, then press . Select “Available” (default) or “Reserved” with Enter the arrow keys, then press Enter...
  • Page 71: Security Menu

    Security Menu Security Menu The Security Menu can be used to set a user password and/or an administrator password. A User Password controls access to the system and Setup Utility Program at boot up. If the User Password feature has been enabled, you’ll need to enter your User password correctly whenever you boot the system before you’ll be able to use it.
  • Page 72: How To Set A Password

    CAUTION When an Administrator Password is enabled, access to many features in the Setup utility program is restricted. How to Set a Password Use the following steps to select the password feature you want to set. Highlight the “Set User Password” or “Set Administrator Password”...
  • Page 73: How To Disable Password Protection

    CAUTION If the User Password Is Clear field (or Administrator Password Is Clear) appears in the Security Menu, the corresponding password feature is disabled. (Your system is not password protected.) How to Disable Password Protection From the Security Menu, highlight the “Set User Password”...
  • Page 74: Power Menu

    Unattended Start By enabling this feature and the User Password feature, the system boots up and runs, but the keyboard and mouse are locked and your keyboard LEDs flash on and off. To use the keyboard and mouse, you need to enter the User Password first.
  • Page 75 Power Management This feature lets you enable or disable BIOS power management. Inactivity Timer The Inactivity Timer lets you set the length of time that the system needs to be inactive before entering its low- power or Standby mode. The low-power mode powers down various devices in the system until you resume using it.
  • Page 76: Boot Menu

    Boot Menu The Boot Menu can be used to adjust the system’s boot features. The following information describes Boot Menu options. CAUTION Setting some items in any menu to incorrect values can cause your system to malfunction. Boot Menu QuickBoot Mode This option configures the system to boot without running certain POST tests.
  • Page 77 Scan User Flash Area This option configures the BIOS to scan the flash memory for user binary files that are executed at boot time. The choices are “Enabled” and “Disabled” (default). After Power Failure This option specifies whether or not to restore power to the system if it is turned on and there is a power failure.
  • Page 78: Hard Drive Submenu

    Hard Drive Submenu This submenu lists the system’s available hard drives. Your computer tries to boot to the operating system on the first device listed on the Hard Drive submenu. If no operating system is found, the system continues trying the drives in the order they are listed until an operating system is located.
  • Page 79 Exit Menu Exit Saving Changes This option exits the Setup program and saves your changes to the BIOS. Exit Discarding Changes This option exits the Setup program without saving your changes to the BIOS. Load Setup Defaults This option loads the Setup program’s default values. Load Custom Defaults This option loads Custom default settings.
  • Page 80: Bios Flash Utility

    Save Custom Defaults This option saves your changes to Custom default settings. Discard Changes This option loads previous values from CMOS RAM for all BIOS settings. NOTE If your system’s CMOS fails, the BIOS loads custom default settings (if you saved them) or factory default settings.
  • Page 81: Video Drivers

    When the flash upgrade menu appears, choose “Update Flash Memory Area from a file.” When the menu asks you to enter a path/filename, use the arrow keys to select the .bio file, and press Enter The utility asks for a confirmation that you want to load the new flash upgrade into memory.
  • Page 82 Additional VGA drivers are available for a variety of software applications through the NECCSD BBS (see “NECCSD Bulletin Board Service” in Chapter 7). NOTE A multifrequency monitor, such as an NEC ® MultiSync monitor, is required to access the extended graphics mode.
  • Page 83: Installing Options

    Monitors your system supports the connection of a VGA-compatible monitor such as the MultiSync XE and XP series and NEC CS and C series. DIMM memory your system comes with 32 MB to 384 MB of RAM. The system supports a maximum of 384 MB of memory.
  • Page 84: Safety Precautions

    video memory upgrade — see the documentation for your video board data storage devices external options. Installation of all options (except external options) requires access cover removal. Procedures for removing the cover are explained in this chapter. Safety Precautions Before opening your computer, see the grounding instructions in Appendix C.
  • Page 85: Cover Removal And Replacement

    If possible, use anti-static devices, such as wrist straps and floor mats. Always hold a chip or board by its edges. Avoid touching the components on the chip or board. Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circuit. Misaligned connector pins can cause damage to system components at power-on.
  • Page 86: Removing The Access Cover

    Removing the Access Cover The following procedure describes how to remove the system access cover. Turn off the computer. Disconnect the keyboard, mouse, monitor, and any other external options (such as a printer) from the rear of the computer. Label all cables to make reinstallation easier. CAUTION Electrostatic discharge can damage computer components.
  • Page 87 Loosening the screw and pressing the tabs Slide the cover toward the rear until it stops. (If it is very tight, you can also carefully insert a screwdriver into the slot adjacent to the fans at the back side of the cover, and very gently rock the cover loose, taking care not to scratch the system).
  • Page 88: Replacing The Access Cover

    Replacing the Access Cover Gently set the access cover inside the edge of the case, taking care not to bend the metal tabs as follows. Align the tabs on the access cover with their corresponding slots on the system. Insert the tabs on the edge of the access cover into their slots on the system.
  • Page 89: Expansion Boards

    NOTE The cover fits tightly. If it does not slide all the way to the front panel, place one hand on the front of the unit while you slide the cover forward from the rear. Reconnect all external peripherals. EXPANSION BOARDS Your computer’s system board features several expansion slots that can accommodate accessory adapter boards, such as a SCSI board or TV board.
  • Page 90 The option board slot configuration accommodates the following devices: NOTE The furthest-right slot (as seen from the front) on the desktop model or highest slot on the minitower is not used. Slot 1 — Not used. Slot 2 — Accommodates a video board. Slot 3 —...
  • Page 91: Installing An Expansion Board

    Locating expansion slots Installing an Expansion Board Although Plug and Play boards are detected by the system, and potential conflicts are resolved automatically, boards which are not Plug and Play may require you to change settings. Before installing the new board, check its documentation and the Interrupt Request (IRQ) assignments in Appendix B.
  • Page 92 Remove the screw securing an expansion slot cover and remove the cover. Removing the slot cover Save the screw for installing the expansion board. Be sure to save the slot cover for future use. CAUTION A slot cover can damage the system board or any option board if it falls into the system.
  • Page 93 4. Hold the board by its edges and insert it into the expansion slot. Press the board firmly into the expansion slot connector. Gently rock the board from side-to-side to seat it into the connector. Installing the board Insert the screw removed in step 3 to secure the expansion board to the support bracket.
  • Page 94: Removing An Expansion Board

    Removing an Expansion Board Follow these steps to remove a board. Remove the access cover (see “Removing the Access Cover). Label and remove any cables connected to the board. Remove the screw that secures the board to the support bracket. 4.
  • Page 95: Memory Upgrade

    MEMORY UPGRADE Your system comes with 32 MB to 384 MB of main system memory factory-installed in up to three 168-pin sockets on the system board. The sockets support Dual In-line Memory Modules (DIMMs). You can install memory in one, two, or three sockets. The size and speed of the DIMMs can vary between sockets.
  • Page 96 Determine the DIMM configuration needed to increase memory Identify DIMM sockets. NOTE If any cables block access to the DIMM sockets, label and disconnect them. If any boards block access to the sockets, remove them. Locate the three DIMM sockets: J7J1–Bank 0, J6J2–Bank 1, and J6J1–Bank 2.
  • Page 97: Sample Memory Configurations

    Sample Memory Configurations BANK 0 BANK 1 BANK 2 TOTAL RAM 1 Mx64 (8) Empty (0) Empty (0) 8 MB (minimum) Empty (0) 4 Mx64 (32) 8 Mx64 (64) 96 MB 16 Mx64 (128) Empty (0) 2 Mx64 (16) 144 MB 2 Mx72 (16) 2 Mx72 (16) 4 Mx72 (16)
  • Page 98: Removing A Dimm

    Removing a DIMM Use the following procedure to remove a DIMM. CAUTION Reduce static discharge by touching the system’s metal chassis. Remove the access cover (see “Removing the Access Cover”). Locate the DIMM sockets. To remove a DIMM from its socket, press the plastic clips at the outer edges of the socket away from the DIMM.
  • Page 99: Installing A Dimm

    Installing a DIMM Use the following procedure to install a DIMM. Remove the access cover (see “Removing the Access Cover”). Locate the DIMM sockets. Remove any currently-installed DIMMs that are not needed. See the previous section, “Removing a DIMM.” CAUTION Before installing a DIMM, reduce static discharge by touching the system's metal chassis.
  • Page 100: Video Upgrade

    Insert the DIMM into the socket. Close the plastic clips at both ends of the socket. Installing a DIMM Replace any cables or boards that may have been removed. Replace the access cover (see “Replacing the Access Cover”). Your system automatically detects the memory at bootup. VIDEO UPGRADE Your computer comes with an AGP video board.
  • Page 101: Data Storage Devices

    DATA STORAGE DEVICES The system board in your computer supports the following storage devices: the standard 1.44-MB diskette drive and an optional tape backup unit up to four IDE drives. CAUTION Reduce static discharge by touching the system's metal chassis. Locating Device Slots Your computer has seven storage device slots: a 3.5-inch accessible device slot contains the standard...
  • Page 102: Preparing The Device

    Locating device slots Preparing the Device Before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, check the following: IDE device check the jumper settings on the device before installing it. See the documentation that comes with the device for jumper setting information.
  • Page 103: Identifying Device Cables

    The standard IDE hard disk is set as the master device on the primary IDE connector. The standard CD-ROM reader/DVD drive is the master device on the secondary IDE connector. SCSI device — The last SCSI device connected to the system (internally or externally) must have a termination resistor, either installed manually or set automatically if the device is self-terminating.
  • Page 104: Diskette Drive Signal Cable

    Diskette Drive Signal Cable A two-connector diskette drive signal cable comes attached to the system board and to the standard 1.44-MB diskette drive. If your system comes standard with an Iomega Ditto tape backup unit, the signal cable has three connectors. Installation of an optional tape backup unit requires the replacement of the two-connector diskette drive signal cable with a three-connector cable.
  • Page 105: Ide Signal Cables

    IDE Signal Cables Each system comes with a three-connector IDE interface cable attached to the primary IDE connector, and another IDE cable joining the CD-ROM reader/DVD drive to the secondary IDE connector. Each IDE connector on the system board supports two devices.
  • Page 106: System Power Cables

    System Power Cables Power cables come from the power supply and are attached to the standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations. Power cable connectors are keyed to fit only in the correct position. The following figure shows the power cable connectors.
  • Page 107: Cabling An Ide Device

    Cabling an IDE Device The following procedure explains IDE device cabling. Connect the signal cable connector to the matching pins on the device. Take care to prevent bending drive connector pins. Align the cable connector to the matching pins on the drive.
  • Page 108: Cabling An Accessible 5 1/4-Inch Device

    If you are installing an IDE CD-ROM reader, also connect the audio cable (see the instructions that came with the reader). Cabling an Accessible 5 1/4-Inch Device Connect the diskette drive signal cable connector to the appropriate connector on the device as shown in the following figure.
  • Page 109: Installing Storage Devices

    Installing Storage Devices The following subsections describe how to install 3 1/2-inch and 5 1/4-inch devices. NOTE The left side cover (as seen from the rear) on either system only needs to be removed when replacing the CD-ROM reader/DVD drive. The installation procedures include: removing the front panel installing a 3 1/2-inch device...
  • Page 110: Removing The Front Panel

    Removing the Front Panel Locate the two plastic tabs at the front of the chassis. They are indicated by two arrows engraved on the chassis. Press down on the two tabs and press in a third tab at the end of the panel to release the panel. Releasing the front panel Pull the panel away from the chassis.
  • Page 111: Installing A 3 1/2-Inch Device

    Installing a 3 1/2-Inch Device Use the following procedure to install a 3 1/2-inch device. Follow the preinstallation instructions that came with the device, such as setting jumpers and switches. Remove the access cover (see “Removing the Access Cover”). Remove and label any cables that interfere with installing the device.
  • Page 112 Choose the slot for the device being installed. If you are installing the device in the second 3 1/2-inch internal device slot, Remove the two screws securing the 3 1/2-inch hard disk bracket to the front of the system unit. Removing the bracket screws Slide the 3 1/2-inch hard disk bracket towards the back of the system unit until it is free of the...
  • Page 113 Aligning the holes and tabs Lay the hard disk into the bracket and secure with the screw. Securing the disk Slide the bracket into the molded plastic and secure to the front panel with the two screws. Installing Options 5-31...
  • Page 114 If you are installing the device in the 3 1/2-inch internal device slot, simply insert the drive into the opening until it is secured by the clips. Secure the drive with the two screws through the front panel. Inserting the device If you are installing the device in an accessible slot, go to step 6.
  • Page 115 Remove the plastic blank panel from the selected slot by pressing the panel tab and swinging the blank panel out. Removing the blank panel Remove the metal slot cover by carefully pressing it until it breaks away from the chassis. Be careful of sharp edges! Slide the device into the slot and secure the device.
  • Page 116: Installing The 5 1/4-Inch Device

    Installing the 5 1/4-Inch Device Install an accessible device into the device slot as follows. Follow the preinstallation instructions that came with the device, such as setting jumpers and switches. NOTE If your 5 1/4-inch device comes with drive rails, do not attach them. Remove any rails attached.
  • Page 117 Connect the device cables (see “Cabling Storage Devices”). Align the holes in the device with the holes in the chassis. Secure the device with the screws that came with the device. Installing the device NOTE If you removed the side cover on your minitower or the accessible device cage on your desktop, replace it.
  • Page 118: Accessing The Cd-Rom Reader/Dvd Drive

    Replace the access cover (see “Replacing the Access Cover”). Accessing the CD-ROM Reader/DVD Drive If you need to access the CD-ROM reader/DVD drive, you need to remove the side cover on the minitower or the accessible device cage on the desktop. For the minitower, press the side cover in and slide it toward the rear of the system.
  • Page 119: External Options

    After securing your system, reboot it and run the Setup program to set the new configuration. EXTERNAL OPTIONS This subsection includes installation procedures for the following external options: parallel printer serial devices Connecting a Parallel Printer NOTE Before connecting a printer to the system, be sure the printer is set up correctly.
  • Page 120: Connecting A Serial Device

    Connect the other end of the cable to the printer. Turn on the printer and the computer. Locating the parallel port Connecting a Serial Device NOTE Before connecting a serial device to the system, be sure the serial device is set up correctly. Follow the setup instructions that came with the option.
  • Page 121 Turn on the serial device and the computer. Locating the serial ports Installing Options 5-39...
  • Page 122: Setting System Board Jumpers

    Setting System Board Jumpers The system board provides a configuration jumper setting for overriding current BIOS settings or recovering the BIOS. When you override the BIOS settings, Setup’s Maintenance menu appears allowing you to set the processor speed and disable the user and administrator passwords.
  • Page 123: Clearing Your Password

    The following table summarizes the system board jumper settings. System Board Jumper Settings FUNCTION JUMPER J8A1 CONFIGURATION Normal Factory setting. Sets the Mode system for normal operation. The BIOS uses current configuration information and passwords for booting. Configure Allows system configuration. Mode After POST, Setup runs automatically.
  • Page 124 WARNING Turn off the system before you change any jumper settings. Remove the access cover (see “Removing the Access Cover” in Chapter 5). Locate the Configuration jumper (J8A1) on the system board (see “Locating the Jumper” in the previous subsection). If necessary, remove any installed expansion boards to access the jumper (see “Removing an Expansion Board”...
  • Page 125: Recovering The Bios

    If you removed any expansion boards, replace them (see “Installing an Expansion Board” in Chapter 5). Replace the access cover. Reconnect the system power cables and peripheral devices. Power on the system. Run Setup (see Chapter 4, System BIOS and Utilities). RECOVERING THE BIOS The following sections describe how to recover the system BIOS.
  • Page 126 Replace the access cover (see “Replacing the Access Cover” in Chapter 5). Connect system power cables and monitor. Power on the system. The system attempts to recover the BIOS. A recovery diskette is needed. Power off, unplug the system and monitor, and remove the access cover.
  • Page 127: 24-Hour Information Services

    24-Hour Information Services NECCSD has made it easy for you to get information and help when you need it. We offer the following 24-hour information services: NECCSD Web and FTP Sites NECCSD FaxFlash Service NECCSD Bulletin Board Service E-mail to NECCSD Technical Support Services through a commercial online service or the Internet Fax Service to NECCSD Technical Support Services NECCSD Technical Support Services (U.S.
  • Page 128: Neccsd Web Site

    “Click,” the NECCSD Customer Service newsletter an automated email form for your technical support questions a Reseller’s area (password accessible). To access NECCSD’s Home Page, enter the following Internet Uniform Resource Locator (URL) in your browser: http://www.nec-computers.com/ 7-2 24-Hour Information Services...
  • Page 129: Neccsd Ftp Site

    NECCSD FTP SITE You can use the Internet to access the NECCSD FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are essentially the same files as on the NECCSD Web site and the NECCSD Bulletin Board System.
  • Page 130 Catalog 3, NECCSD Computer Product Specifications, Warranty Policy, UltraCare Guidelines, and Sales Information Catalog 5, NEC ProServa™ and Express Server Product Information Catalog 6, NEC Ready Consumer Desktop Systems ® Catalog 7, NEC PowerMate Commercial Desktop Systems ® Catalog 8, NEC Portable Systems (including Versa Notebook and MobilePro™...
  • Page 131: Neccsd Bulletin Board Service

    When prompted, enter your fax number and name. The information you requested is automatically sent to your fax machine. Please wait for the order to arrive at your fax machine before calling to order more documents. If FaxFlash attempts to send the second order before the first order is completed, the order may be canceled.
  • Page 132 Stop bits: 1 Flow control: Xon/Xoff (select Hardware if using 14.4 bps or higher) Following the HyperTerminal instructions, enter the BBS phone number (916-379-4499). Your phone system and/or location might require a 9 1 or 1 prefix. NOTE The first time that you use the BBS, you will be requested to provide information for a new user questionnaire.
  • Page 133: E-Mail/Fax Technical Support Service

    CAUTION Executable files automatically format your diskette when you download files from the BBS. Formatting destroys any data on the diskette. Before you download files from the BBS, check that you do not have information on the diskette that you need. After you complete downloading your file, log off the BBS as follows.
  • Page 134: Neccsd Technical Support Services

    Printer Notebook. You should provide as much specific information about your questions as possible. Also, if you are sending a fax, please include your voice telephone number and your fax number with the question. You will receive a response to your questions within one business day.
  • Page 135: If You Have A Problem

    If You Have a Problem Your NEC Direction SP B-Series system has a built-in checking program that automatically tests its components when you turn the system unit power on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen.
  • Page 136: Problem Checklist

    PROBLEM CHECKLIST If you have a problem, go through the following checklist for possible solutions. Is the power switch on for the computer and any connected peripherals (monitor, printer)? Check that all power switches are on. Are the computer and its peripherals connected to a working AC power outlet or surge protector? Check the outlet or surge protector by plugging a lamp into the outlet or surge protector.
  • Page 137: Solutions To Common Problems

    Does your system fail to recognize the CD-ROM reader/DVD drive? Your drive designation may be incorrect. SOLUTIONS TO COMMON PROBLEMS See the following sections to match your problem area and view the possible causes and solutions. When trying to solve problems, you should note what the system was doing when the problem occurred and what you attempted to do to correct the problem.
  • Page 138 System does not maintain date, time, system configuration information Replace the battery (see “Battery Replacement” in this chapter). System does not boot from hard disk The system tries to start from the diskette drive before it starts from the hard drive. Remove the diskette from the diskette drive.
  • Page 139: Diskette Drive Problems

    Diskette Drive Problems Check the following problems to see the possible cause and solution. Diskette won’t load Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted.
  • Page 140: Monitor Problems

    Monitor Problems Check the following problems to see the possible cause and solution. Monitor screen is dark Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal cable is connected to the system, and the brightness and contrast controls are adjusted.
  • Page 141: Keyboard/Mouse Problems

    Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Image appears on screen but nothing happens when you use the mouse or keyboard Check that the keyboard or mouse cable connection is snug. If this does not help, turn off the system, wait five or more seconds, and turn on the system.
  • Page 142: Speaker Problems

    Speaker Problems Check the following problems to see the possible cause and solution. No sound from the speakers Check that the speaker power is on. Check the connection between the line out jack on the system and the speaker. Speaker volume is too low Adjust the volume control on the speaker.
  • Page 143: Getting Help From Your Company

    Getting Help from Your Company If you are in a company, the best source of help may be internal. Your company may have designated central support personnel to whom you can go when you have problems. Getting Help from Your NECCSD Dealer The NECCSD dealer from whom you purchased your system is a good source of help and should be contacted.
  • Page 144: Neccsd Warranty/Non-Warranty Repair Service

    NECCSD Warranty/Non-Warranty Repair Service The NECCSD repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in this chapter to determine if you can solve the problem yourself, within your company, through your dealer, or with the help of a technician from NECCSD Technical Support.
  • Page 145 WARNING The battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery. Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact. Discard used batteries...
  • Page 146 Locating the battery Carefully pull the battery upward until there is sufficient space to slide the battery out of the socket. You can lift the battery with a plastic screwdriver or orange wood stick; however, be careful to avoid scratching the system board.
  • Page 147: Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weak- ness, soreness, tingling and/or numbness in the hands,...
  • Page 148 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.
  • Page 149: Arrange Your Equipment

    ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
  • Page 150: Adjust Your Chair

    ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 151 Your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...
  • Page 152: Adjust Your Input Devices

    ADJUST YOUR INPUT DEVICES Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 153 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.
  • Page 154: Adjust Your Monitor

    ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
  • Page 155 Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.
  • Page 156: Vary Your Workday

    VARY YOUR WORKDAY If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
  • Page 157: Preexisting Conditions And Psychosocial Factors

    Use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. PREEXISTING CONDITIONS AND PSYCHOSOCIAL FACTORS Preexisting conditions that may cause or make some people more susceptible to musculoskeletal disorders include the following: hereditary factors, vascular disorders, obesity, nutritional deficiencies (e.g., Vitamin B deficiency),...
  • Page 158: Checking Your Comfort: How Do You Measure Up

    CHECKING YOUR COMFORT: HOW DO YOU MEASURE UP? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest supporting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture? Checking Your Keyboard...
  • Page 159: Checking You

    Checking You Is your work area set up to promote a natural and relaxing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day? Do you have regular eye checkups? Do you contact your doctor if you feel any sustained discomfort?
  • Page 160: System Specifications

    System Specifications STANDARD FEATURES The NEC Direction SP B-Series computer uses a high-performance ATX system board outfitted with a Pentium II processor. System specifications are listed by component. Processor 350-MHz or 400-MHz, depending on the system you purchased Implements the MMX instruction set which optimizes multimedia performance Backward compatible with the 8086, 80286, Intel386™,...
  • Page 161: Second Level Cache

    Second Level Cache The second level cache (L2) consists of 512 KB of burst pipelined synchronous static RAM (BSRAM). Also called external cache memory, it is part of the SEC cartridge and cannot be expanded. Memory With three dual in-line memory module (DIMM) sockets, memory is expandable to 384 MB;...
  • Page 162: Acceptable Dimm Options

    Acceptable DIMM Options NON-ECC DIMM SIZE CONFIGURATION CONFIGURATION 8 MB 1 Mbit x 64 1 Mbit x 72 16 MB 2 Mbit x 64 2 Mbit x 72 32 MB 4 Mbit x 64 4 Mbit x 72 64 MB 8 Mbit x 64 8 Mbit x 72 128 MB...
  • Page 163: Sample Memory Configurations

    Sample Memory Configurations BANK 0 BANK 1 BANK 2 TOTAL RAM 1 Mx64 (8) Empty (0) Empty (0) 8 MB (minimum) Empty (0) 4 Mx64 (32) 8 Mx64 (64) 96 MB 16 Mx64 (128) Empty (0) 2 Mx64 (16) 144 MB 2 Mx72 (16) 2 Mx72 (16) 4 Mx72 (16)
  • Page 164: Chipset

    Chipset The Intel 440BX chipset was designed for the Pentium II processor. It consists of the Intel 82443BX PCI/AGP controller (PAC) and the Intel 82371EB PCI/ISA IDE Xccelerator (PIIX4E) bridge chip. Intel 82443BX PCI/AGP Controller (PAC) The PAC provides bus-control signals, address paths, and data paths for transfers between the processor’s host bus, PCI bus, Accelerated Graphics Port (AGP) and main memory.
  • Page 165: Intel 82371Eb Pci Isa Ide Xccelerator (Piix4E

    PCI bus interface Asynchronous coupling to the host-bus frequency Supports six PCI bus masters in addition to the host and PCI-to-ISA I/O bridge Data streaming support from PCI-to-DRAM PCI parity generation support Supports concurrent host, PCI, and AGP transactions to main memory Data buffering Supports host-to-DRAM, PCI0-to-DRAM, and PCI1/AGP-to-DRAM read buffering...
  • Page 166 USB controller Supports two USB ports Supports legacy keyboard and mouse Supports UHCI design guide, revision 1.1 interface Integrated dual-channel enhanced IDE interface Supports up to four IDE devices Supports PIO Mode 4 transfers at up to 16 MB/second Supports Ultra DMA/33 synchronous DMA mode transfers up to 33 MB/second Supports bus master mode with an 8x32-bit buffer for bus master PCI IDE burst transfers...
  • Page 167: Accelerated Graphics Port (Agp

    16-bit counters/timers based on 82C54. Accelerated Graphics Port (AGP) The AGP is a high-performance interface for intensive graphics programs, such as 3D applications. Independent of the PCI bus, the AGP is intended for exclusive use with graphical display devices. The AGP features: AC timing for 133-MHz data transfer rates, allowing data throughput in excess of 500 MB/second Pipelined memory read and write operations that hide...
  • Page 168: Ide Support

    NOTE Use shielded cable that meets the FCC Class B requirements to connect any USB device. IDE Support Two independent bus mastering PCI IDE interfaces support PIO Modes 3 and 4, ATA-33 (Ultra DMA/33)and ATAPI devices. The BIOS supports Logical Block Addressing (LBA) and Extended Cylinder Head Sector (ECHS) translation modes.
  • Page 169: Parallel Port

    Parallel Port External 25-pin D-sub parallel port connector Multimode Standard (compatible) Enhanced parallel port (EPP) High-speed extended capabilities Port (ECP) modes Diskette Drive Controller Supports 360-KB, 720-KB, 1.2-MB, 1.25-/1.44-MB and 2.88-MB settings. Keyboard and Mouse External PS/2 type keyboard and mouse ports PS/2-type keyboard and mouse Optional PS/2-compatible multimedia keyboard Optional PS/2-compatible 3D mouse...
  • Page 170: Interrupt Requests (Irqs

    Interrupt Requests (IRQs) Interrupt Assignments NORMAL ASSIGNMENT NMI I/O channel check Reserved, interval timer Reserved, keyboard controller Reserved, cascade interrupt from slave PIC COM2* COM1* LPT2 (Plug and Play option)/audio/user available Diskette drive controller Parallel Port 1 (LPT1)* Real time clock Reserved User available Windows Sound System*/user available...
  • Page 171: Audio Support

    Audio Support Your system is equipped with the Crystal audio subsystem. The wavetable synthesizer is available as an upgrade. With the wavetable synthesizer upgrade installed, the onboard sound must be disabled. Details follow. Crystal Audio Subsystem CS4236B audio codec CS4611 PCI audio accelerator Joystick interface Advanced MPC3-compliant input and output mixer RAM-based DSP optimized for digital audio processing...
  • Page 172: Expansion Slots

    Expansion Slots Three PCI expansion slots One ISA expansion slot One PCI/ISA shared expansion slot One AGP video slot Supports Plug and Play compatible devices BIOS Stored in 2Mbit flash memory Supports DMI (Desktop Management Interface)/Advanced Power Management Incorporates ISA Plug and Play capability Security features include User and Supervisor passwords.
  • Page 173: Power Consumption

    This equipment has a 3-wire, grounded power cord. To prevent electrical hazards, do not remove or defeat the ground prong on the power cord if it gets damaged. Contact your dealer or Authorized Service Provider for a replacement. In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in Canada, CSA-certified), type SV or SVT, 18 AWG, 3-conductor, provided with a molded-on NEMA type 5-15 P plug cap at...
  • Page 174: Dc Voltage

    DC Voltage DC Voltage—Acceptable Tolerance +3.3V –5V +12V –12V ENVIRONMENTAL SPECIFICATIONS Ambient Temperature Operating: 5 to 35 C (41 to 95 F) Non-Operating: –40 to 70 C (–4 to 158 F) Humidity Operating: 85% relative humidity (max.) at 35 C (95 F) Non-Operating: 95% relative humidity (max.) at 35 C (95 F)
  • Page 175: System Board, Connectors, And Error Messages

    System Board, Connectors, and Error Messages This chapter contains illustrations of the Direction SP B-Series system board, a list of connectors, and list of error messages. SYSTEM BOARD Your system is equipped with a Pentium II processor that runs at 350 MHz or 400 MHz, depending on the system you purchased.
  • Page 176: Connectors

    If you do not have a grounding strap, you can ground yourself and dissipate any electrostatic buildup by doing the following: Connect the computer’s power cord between the computer and a three-pronged, grounded electrical outlet. Be sure power to the computer is turned off. Touch and maintain continuous contact with an unpainted metal surface of the computer system while handling or touching any internal components, chips,...
  • Page 177: Rear Panel Connectors

    Rear Panel Connectors The following table lists the external connectors on the rear panel. System Board External Connectors NAME FUNCTION PS/2 keyboard Connects to your keyboard PS/2 mouse Connects to your mouse USB (Universal Reserved for upgrades and options with Serial Bus) USB technology Parallel port...
  • Page 178: Internal Connectors

    Internal Connectors The following connectors and jumper are located inside your computer. System Board Internal Connectors CONNECTOR FUNCTION J4E1 AGP video connector J2F2 Auxiliary line-in connector J1F1 CD-ROM audio connector J2F1 Telephony connector B7C1 CMOS/BIOS battery socket J8A1 Configuration Normal mode 1-2: Normal (default) Configure 2-3:...
  • Page 179 System Board Internal Connectors CONNECTOR FUNCTION J4J1 Pentium II CPU socket (Slot 1) J7L1 Power supply connector J1C1 Wake on LAN J1A1 Wake on ring The following figures show the system board internal connectors and jumper. System board slots and connectors System Board, Connectors, and Error Messages C-5...
  • Page 180: Error Messages

    System board connectors and jumper ERROR MESSAGES When your computer’s power is switched on, the system automatically goes through initialization, which includes running the Power-On Self Test (POST). Fatal errors are those that prevent the system from continuing the boot process.
  • Page 181 Message Extended RAM failed at offset: nnnn. Cause Extended memory not working or not configured properly at offset: nnnn . Message Fixed Disk 0 or Fixed Disk 1 Failure, or Fixed Disk Controller Failure. Cause Fixed (hard) disk drive is not working or not configured properly.
  • Page 182 Message Keyboard error. Cause The keyboard is not working. The keyboard may need to be replaced. Message Keyboard error nn . Cause BIOS discovered a stuck key and displays the scan code nn for the key. Message Keyboard locked—Unlock key switch. Cause Unlock the system to proceed.
  • Page 183 Message Operating System not found. Cause The operating system cannot be found in either Drive A or Drive C. Solution Run the Setup program and make sure the fixed disk and drive A are properly identified. Message Press <F1> to resume, <F2> to enter SETUP. Cause Displayed after any recoverable error message.
  • Page 184: Beep Codes

    Message System cache error – Cache disabled. Cause RAM cache failed the BIOS test. BIOS disabled the cache. Message System RAM failed at offset: nnnn . Cause System RAM failed at offset: nnnn of the 64K block at which the error was detected. Message System timer error.
  • Page 185: Beep Codes

    Beep Codes BEEPS 80H CODE DESCRIPTION Search for options ROMs 1-2-2-3 BIOS ROM checksum 1-3-1-1 Test DRAM refresh 1-3-1-3 Test keyboard controller 1-3-3-1 Autosize DRAM 1-3-3-2 Initialize POST memory manager 1-3-3-3 Clear 512 KB base RAM 1-3-4-1 RAM failure on address line xxxx 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus...
  • Page 186 Index CD-ROM reader/DVD drive features, 1-5, 1-6 24-hour information services, 7-1 CDs, 2-5 cleaning, 2-6 handling, 2-6 Access cover removal, 5-4 loading, 2-7 Access cover replacement, 5-6 removing, 2-8 Advanced Power Management, 2-8 using, 2-5 Audio connectors Chassis, 3-2 features, 1-10 Checking hard disk drive line in jack, 1-10 parameters, 4-11...
  • Page 187 Diskette drive Features busy lamp, 1-4, 2-5 CD-ROM reader/DVD drive, eject button, 1-5 features, 1-4 controls, 1-3, 1-4 using, 2-4 diskette drive, 1-4 Diskettes, 2-4 diskettes, 2-4 Display fax/modem, 1-11 properties, 2-13 mouse, 1-14 video drivers, 2-13 multimedia, 2-8, 3-4 Documentation, xiv–xv power management, 2-8 online, 2-18...
  • Page 188 Information services, 7-1 Non-warranty repair service, 8-10 E-mail support, 7-7 fax support, 7-7 Online documentation, 2-18 NECCSD technical support, 7-8 Option installation NECCSD Bulletin Board 3 1/2-inch device, 5-29 Service, 7-5 5 1/4-inch device, 5-34 NECCSD FaxFlash, 7-3 board, 5-9 NECCSD FTP site, 7-3 external options, 5-37 Installation...
  • Page 189 microphone, 8-8 Setup utility, 4-2 monitor, 8-6 Setup utility uses, 4-2 speakers, 8-8 Shipping procedures, 2-17 system, 8-3 Shutting down the system, 2-3 what to do, 8-2 Speakers, 1-14 Productivity, 2-11 Starting Setup utility, 4-3 Protecting your system, 2-15 Starting the system, 2-2 Storage device installation, 5-27 cabling, 5-24 Rear panel...
  • Page 190 Video drivers checking, 2-13 Video upgrade, 5-18 Voltage selector switch, 1-12 Warranty repair service, 8-10 Zip drive release button/data lamp, 1-12 using, 1-12 Index-5...
  • Page 191 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 192 BATTERY REPLACEMENT A lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, NECCSD recommends that you replace the battery. See “Battery Replacement” in Chapter 8 of this guide for battery replacement information. WARNING: There is a danger of explosion if the battery is incorrectly replaced.

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