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Keyboard Problems
R
E S T A R T T H E C O M P U T E R
• If the mouse is functioning, shut down the computer through the Start menu
(see page 30). After the computer shuts down, press the power button to
restart the computer.
• If the computer does not respond to a keystroke or the mouse, press the power
button for at least 8 to 10 seconds until the computer turns off. Press the
power button again to restart the computer.
C
H E C K T H E K E Y B O A R D C A B L E
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see page 30), reconnect the keyboard cable as
shown on the setup diagram for your computer, and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed
cables. Straighten bent pins.
• Remove keyboard extension cables and connect the keyboard directly to the
computer.
T
E S T T H E K E Y B O A R D
computer, and try using the keyboard. If the new keyboard works, the original
keyboard is faulty.
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S
Mouse Problems
R
E S T A R T T H E C O M P U T E R
Simultaneously press <Ctrl><Esc> to display the Start menu.
1
Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and
2
then press <Enter>.
After the computer turns off, press the power button to restart the computer.
3
—
—
— Connect a properly working keyboard to the
—
— See page 71.
So l vi n g Pro b l em s
49
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