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Scanner Problems
NOTE: Dell does not cover the scanner's warranty. If you need technical assistance for your
scanner, call the scanner's manufacturer. See the scanner documentation for the correct phone
number.
54
So l vi n g Pro b l em s
V
E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
the Start button.
Click Control Panel.
2
Click Printers and Other Hardware.
3
Click View installed printers or fax printers.
4
If the printer is listed, right-click the printer icon.
Click Properties, and then select the Ports tab. For a parallel printer, ensure
5
that the Print to the following port(s): setting is LPT1 (Printer Port). For a
USB printer, ensure that the Print to the following port(s): setting is USB.
R
E I N S T A L L T H E P R I N T E R D R I V E R
instructions.
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
documentation for setup and troubleshooting information.
U
N L O C K T H E S C A N N E R
locking tab or button.
R
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
C
H E C K T H E C A B L E C O N N E C T I O N S
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
— See the printer documentation for
— See the scanner
— Ensure that your scanner is unlocked if it has a
—
®
W
—
Click
1
I N D O W S
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