Printing Problems - Dell 1130 Laser Mono Printer Troubleshooting Manual

The paper keeps jamming.
Transparencies stick
together in the paper exit.
Envelopes skew or fail to
feed correctly.

Printing problems

Condition
The machine does not
print.
The machine does not
print.
The machine selects print The paper option that was
There is too much paper in the tray. Remove excess paper from the tray.
The paper is too thick. Use only paper that meets the specifications required by the
machine. (See Print media
There is too much paper in the tray. Remove excess paper from the tray. If you are
printing on special materials, use the manual tray.
An incorrect type of paper is being used. Use only paper that meets the specifications
required by the machine. (See
There may be debris inside the machine. Open the front cover and remove any debris.
Use only transparencies specifically designed for laser printers. Remove each
transparency as it exits from the machine.
Ensure that the paper guides are against both sides of the envelopes.
Possible cause
The machine is not
receiving power.
The machine is not
selected as the default
machine.
Check the machine for the following:
The front cover is not closed. Close the front cover.
Paper is jammed. Clear the paper jam. (See
No paper is loaded. Load paper. (See
The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable
between the computer and
the machine is not
connected properly.
The connection cable
between the computer and
the machine is defective.
The port setting is
incorrect.
The machine may be
configured incorrectly.
The printer driver may be
incorrectly installed.
The machine is
malfunctioning.
The document size is so
big that the hard disk
space of the computer is
insufficient to access the
print job.
The output tray is full.
specifications.)
Print media specifications.)
Suggested solutions
Check the power cord connections.
Select your machine as your default machine in your Windows.
Clearing paper
Loading paper in the
Disconnect the machine cable and reconnect it.
If possible, attach the cable to another computer that is
working properly and print a job. You can also try using a
different machine cable.
Check the Windows printer setting to make sure that the print
job is sent to the correct port. If the computer has more than
one port, make sure that the machine is attached to the
correct one.
Check the Printing Preferences to ensure that all of the print
settings are correct. (See
Repair the machine software. (See
machine's driver, Installing network connected machine's
driver.)
Check the LEDs on the control panel to see if the machine is
indicating a system error. Contact a service representative.
Checking an error message is also possible from the Printer
Status Monitor on your computer.
Get more hard disk space and print the document again.
It can hold up to 80 sheets of plain paper. Once the paper is
removed from the output tray, the machine resumes printing.
For many software applications, the paper source selection is
jams.)
tray.)
Opening printing preferences.)
Installing USB connected