NEC HX4600 User Manual
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NEC HX4600 User Manual

NEC HX4600 User Manual

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Summary of Contents for NEC HX4600

  • Page 1 Server HX4600 U s e r ' s G u i d e...
  • Page 3 Server HX4600 U s e r ' s G u i d e...

  • Page 4: Proprietary Notice And Liability Disclaimer

    Packard Bell NEC, Inc. applications must be determined by the customer and is not warranted by Packard Bell NEC, Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.

  • Page 5: Table Of Contents

    Contents Proprietary Notice and Liability Disclaimer Using This Guide ................. vii Text Conventions................viii Related Documents ................ix Safety Notices ..................x Safety Notices for Users Outside of the U.S.A. and Canada... xi Care and Handling ................xii System Overview ..........1-1 Overview.....................
  • Page 6 Running the Symbios Configuration Utility ........3-12 Changing the Adapter and Device Configurations ......3-13 Configuring the RAID Controller .............3-15 Configuring System Jumpers and Switches ........3-16 Before You Begin ................3-16 Configuring I/O Riser Board Function Select Switches ....3-16 Configuring Memory Board Function Jumpers ......3-18 Configuring System I/O Board Switches and Jumpers....3-19 Setting Switches and Jumpers............3-21 BIOS ....................3-22...
  • Page 7 Diagnostic Testing ................5-5 Error Checking ................5-5 Troubleshooting Guide ..............5-5 Preparing the System for Diagnostic Testing......5-5 Monitoring POST While Running..........5-6 Verifying Proper Operation of Key System Indicators .... 5-6 Confirming Loading of the Operating System ......5-7 Specific Problems and Corrective Actions .........
  • Page 8 Server Summary Dialog Box ............C-17 Delete Logged Messages Dialog Box ......... C-17 Data Dialog Box ................. C-18 Temporary Change to Remote Drive Dialog Box....... C-18 SOS Receive Dialog Box............C-19 Troubleshooting ................C-20 Hardware Event Log ..........D-1 Introduction ..................D-2 Viewing the Hardware Event Log............D-2 Component Locations ................D-4 Glossary...

  • Page 9: Using This Guide

    Using This Guide This User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components.

  • Page 10: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software.

  • Page 11: Related Documents

    Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available at the time your user’s guide was developed.

  • Page 12: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.

  • Page 13: Safety Notices For Users Outside Of The U.s.a. And Canada

    Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.

  • Page 14: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the syst em dry.

  • Page 15: System Overview

    System Overview Overview Chassis System Board Features Peripheral Devices System Power Software Locks via the BIOS Setup...

  • Page 16: Overview

    Overview The server is a modular, multiprocessing server based on the Intel Pentium® II Xeon chip set. The chip set incorporates a modular scaleable architecture that integrates a 64-bit bus interface with three Peripheral Component Interconnect (PCI) buses and an Industry Standard Architecture (ISA) bus. The architecture supports Symmetrical Multiprocessing (SMP) and a variety of operating systems.

  • Page 17: System Feature Summary

    System Feature Summary A summary of the system features is included in Table 1-1. Table 1-1. System Features Feature Description Modular board set System is intended for use with a modular board set based on Pentium III Xeon processor technology; from one to four 500 MHz processors and up to 8 GB of memory.

  • Page 18: Expanding The Server As Needs Grow

    Expanding the Server as Needs Grow A typical minimum system configuration may include the following: Board set consisting of system I/O board, CPU baseboard with one 500 MHz Pentium III Xeon processor, and one memory board containing 128MB of memory. Diskette drive and SCSI CD-ROM drive Three SCSI hard drive cages with one hard drive and a RAID controller installed...

  • Page 19: Chassis

    Chassis Figure 1-1 shows the server front chassis features and controls. POWER STATUS DISK Power LED When green, power is present in system. When off, power is turned off or power source is disrupted. See Table 1-2 for a list and description of the system LEDs. When green the system is OK.

  • Page 20: Status Led Indicator Descriptions

    Status LED Indicator Descriptions Table 1-2 lists the system status LED indicators along with a description of each LED indicator. Table 1-3 lists the disk drive status LED panel indicators along with a description of each LED indicator. Table 1-4 lists system status abnormal conditions.

  • Page 21: Opening The Front Doors

    Table 1-4. System Status Abnormal Conditions LED (Amber) Conditions Chassis intrusion (front cover) System Status Unit fan alarm Memory multi-bit error (SERR) Temperature Voltage CPU thermal trip CPU, memory or option board error or failure Power supply failure Opening the Front Doors You must open the right front door to turn the server power on or off, mount or dismount a floppy disk, or mount or dismount a hard disk drive.
  • Page 22 2. First open the right front door, then open the left door (see the following figure). 1-8 System Overview...

  • Page 23: Chassis Features And Controls

    Chassis Features and Controls Figure 1-2 shows the server front chassis features and controls. Figure 1-3 shows the server rear chassis features and controls. SCSI hard drive cages (3) Each cage contains four disk drives. Above each drive are three status LEDs.
  • Page 24 Printer LPT1 25-pin parallel port connector. Monitor VGA monitor 15-pin connector. External-SCSI Narrow-SCSI 50-pin connector USB interface connector. Appropriate driver required. Keyboard PS/2-compatible 6-pin mini-DIN connector. Mouse PS/2-compatible 6-pin mini-DIN connector. COM2 COM2 serial port 9-pin connector. COM1 COM1 serial port 9-pin connector. Function select See Configuring Switch and Jumper Settings in Chapter 3 of this User’s Guide.

  • Page 25: System Board Features

    System Board Features The board set includes the system I/O board, CPU baseboard, and one or two memory board. The system I/O board is mounted at the top of the system. Figure 1-4 shows the system with the top cover removed. System I/O Board Option board Fan Diskette drive...
  • Page 26 The CPU base board plugs into the underside of the system I/O board and the memory board plugs into the CPU base board. Figure 1-5 shows the system with the left side cover removed. Memory Board #2 or Memory Terminator Board Memory Board #1 Rear Fans (3) Top fan cools memory;...
  • Page 27 Figures 1-6, 1-7, and 1-8 show the major components on the system I/O board, CPU baseboard, and memory board. Table 1-5 summarizes the features of the board set. Table 1-5. Features of the Board Set Feature Description Multiple processor Four processor sockets on the CPU baseboard. slots Upgradable Sixteen DIMM sockets on each of two memory board, supporting up to...
  • Page 28 Riser Card Connector ISA Board Slot First PCI Board Slots (32-bit) (PCI #11, PCI #12 and PCI#13 from the left). Third PCI Slots (64-bit) (PCI #31, PCI #32, PCI #33 and PCI #34 from the left). Second PCI Board Slots (32-bit) (PCI #21, PCI #22, PCI #23 and PCI#24 from the left).
  • Page 29 Memory board connector (Optional) Memory board connector (Standard) Rear Fan Connector (2) Voltage module socket (VRM1 - VRM6) Rear Fan Connector (1) Power Connector 1 Power Connector 2 Pentium III Xeon Processors sockets (1 - 4) Front Fan Connectors (3) Figure 1-7.

  • Page 30: Processor

    Processor Each Pentium III Xeon processor is packaged in a single edge contact (S.E.C.) cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache (512K, 1MB or 2MB); a thermal plate; and a back cover. The cartridge is secured by a retention module attached to the baseboard.

  • Page 31: Video

    Video The onboard super VGA controller (PCI) is a high-performance SVGA subsystem that supports: BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and 2 MB of Video Memory 16-bit bus for high-speed display memory access Hardware accelerated bit block transfers (BITBLT) 72Hz refresh, non-interlaced at: 640x480, 800x600, or 1280x1024 resolutions Up to 16M colors at 640x480 and 800x600 resolutions, 64K colors at...

  • Page 32: Keyboard And Mouse

    Keyboard and Mouse The keyboard/mouse controller is PS/2-compatible. Fans In addition to the power supply fans, the system has an option board fan cabled to the I/O board and six fans cabled to the CPU baseboard. The six fans (front and rear) are redundant in configuration.

  • Page 33: Removable Media Drive Bays

    Three hard drive cages (EMI panel and exterior door shown open) Figure 1-9. Ultra2 Wide SCSI-2 Hard Drive Bays The backplane has two main functions: SCSI drive control and system data logging. Drive status is monitored to detect failing drives and to control LED indicators.

  • Page 34: System Power

    Factory-installed CD-ROM reader plus three bays for removable media drives. Factory-installed 3 1/2-inch diskette drive plus second bay for removable 3 1/2-inch drive. (Exterior doors shown open) Figure 1-10. Removable Media Drive Bays On the upper right side of the system, below the LCD panel, are two built-in 3 1/2-inch bays.

  • Page 35: Software Locks Via The Bios Setup

    In a system, power is drawn equally from all supplies installed. A system with two power supplies can be fully loaded (all drive bays and add-in board slots filled). The supplies use a forced current-sharing technique that ensures the supplies share within 10 percent at full load. In a high-access system with three power supplies, the third supply gives redundancy, because the load is redistributed if one supply fails.

  • Page 37: Setting Up Your System

    Setting Up Your System Selecting a Site Unpacking the System Moving the System to the Site Getting Familiar With the System Making Connections Connecting the Power Cords Powering On Your System...

  • Page 38: Selecting A Site

    Selecting a Site The system operates reliably in a typical office environment. Choose a site that meets the following requirements. Site the system near grounded, three-pronged power outlets. Note: For the United States and Canada, this means NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.

  • Page 39: Unpacking The System

    Unpacking the System ! CAUTION Your system weighs between 132 pounds (60kg) and 220 pounds (100 kg) with optional equipment. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking.

  • Page 40: Getting Familiar With The System

    Getting Familiar With the System Before setting up your system, see Chapter 1, “System Overview,” to become familiar with system features, such as the location of your system's security keylocks and front and rear panel switches, indicators and connectors, etc. Making Connections Connect your keyboard, monitor, and mouse (see Figure 2-1).
  • Page 41 Connections to optional disk cabinet Device with the serial interface such as modem Printer with the parallel interface Monitor display unit External SCSI device Device with the USB interface such as terminal adapter. Requires NOS supporting USB interface. Keyboard Mouse Device with the USB interface* such as terminal adapter Hub (multi-port repeater)

  • Page 42: Connecting The Power Cords

    Connecting the Power Cords Plug the female end of each AC power cord into the input receptacles on the rear of the power supplies (see Figure 2-2). Plug the male end of each power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.

  • Page 43: Powering On Your System

    Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3.

  • Page 45: Configuring Your System

    Configuring Your System Configuring Your System BIOS Setup Utility Symbios Configuration Utility Configuring the RAID Controller Configuring System Jumpers and Switches...
  • Page 46 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as any option boards you may add to your system, using the BIOS Setup (stored in the system FLASH memory). A diskette is not needed to run BIOS Setup.

  • Page 47: Bios Setup Utility

    BIOS Setup Utility The BIOS Setup Utility, is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. When to Use the BIOS Setup Utility In most cases, it is not necessary to run the BIOS Setup Utility to change the default parameters, since the default settings support most system configurations.

  • Page 48: Using The Bios Setup Utility

    When using the remote power-on function: Enable or disable the remote power-on (Wake On LAN) function, which is used to power up your server remotely through a network. When using the AC link function: AC link allows you to configure the power ON/OFF state of your server when AC power is restored after a power failure.

  • Page 49: Bios Setup Configuration Settings

    To display a submenu, position the cursor on a selection that has a submenu and press Enter . Selections with submenus are preceded by an arrow. See the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu. Function in Setup Menu F1 or Alt-H General Help window.
  • Page 50 Table 3-1. BIOS Setup Configurations, Main Menu Menu Parameter Name Normal Setting or Your Configuration Display Only Cache Memory Press Enter for menu. Memory Cache Enabled Cache System BIOS Area Write Protected Cache Video BIOS Area Write Protected Cache Base 0 - 512K Write Back Cache Base 512K - 640K Write Back...
  • Page 51 Table 3-1. BIOS Setup Configurations, Advanced Menu Menu Parameter Name Normal Setting or Your Configuration Display Only ADVANCED MENU Advanced Press Enter for menu. Plug & Play OS Reset Configuration Data Address Bit Permuting Enabled ROMPilot Support Disabled Memory Reconfiguration Press Enter for menu.
  • Page 52 Table 3-1. BIOS Setup Configurations, Advanced Menu Menu Parameter Name Normal Setting or Your Configuration Display Only Peripheral Configuration Press Enter for menu. Serial Port 1: Enabled Base I/O Address: Interrupt: IRQ4 Serial Port 2: Enabled Base I/O Address: Interrupt: IRQ 3 Parallel Port: Enabled...
  • Page 53 Table 3-1. BIOS Setup Configurations, Advanced, Security, and System Hardware Menus Menu Parameter Name Normal Setting or Your Configuration Display Only ISA Device Press Enter for menu. None DMA Channel None Memory Size None Memory address None Enable Extended Memory Gap Disabled Numlock Press Enter for menu.
  • Page 54 Table 3-1. BIOS Setup Configurations, Boot Menu Menu Parameter Name Normal Setting or Your Configuration Display Only BOOT MENU First boot device Diskette Drive Second boot device CD-ROM Drive Third boot device Hard Drive Table 3-2. PCI IRQ Bus and Controller Assignments PCI IRQ Line Assignment PCI IRQ Line 1...

  • Page 55: Exiting Bios Setup

    Table 3-2. PCI IRQ Bus and Controller Assignments PCI IRQ Line Assignment PCI #11 (Int D) PCI IRQ Line 17: PCI #12 (Int B) PCI #13 (Int C) PCI #21 (Int C) PCI #22 (Int D) PCI #23 (Int B) PCI #24 (Int C) PCI #31 (Int B) PCI #32 (Int C)

  • Page 56: Symbios Configuration Utility

    Symbios Configuration Utility The Symbios Configuration Utility detects the two SCSI host adapters located on the system board. Use the utility to: Change adapter and SCSI device default values Check and/or change SCSI device settings that may conflict with those of other devices in the server.

  • Page 57: Changing The Adapter And Device Configurations

    Changing the Adapter and Device Configurations The Symbios Configuration Utility Main Menu lists the two onboard SCSI adapters and shows their current settings. The first adapter listed (SCSI 1) controls the operation of the removable media devices in your system; the second adapter listed normally controls the hard disk drives in the system, however hard disk drives in your system are controlled by a RAID controller.
  • Page 58 SYM53C875 Adapter 1 – SCSI Removable Media Devices Recommended Description Setting or Your Configuration Display Only Select device Device Selections Device Setting and press ENTER. Sync Rate Width (bits) Disconnect Read/Write I/O timeout (secs) Scan for device at boot time Scan for SCSI LUNS Queue Tags Enabled...

  • Page 59: Configuring The Raid Controller

    Configuring the RAID Controller The system includes a three channel SecuRAID 530 Redundant Array of Inexpensive Devices (RAID) Controller board (Mylex eXtremeRAID 1100). This board gives your system the added security of fault tolerance and is pre- configured at the factory. Use Table 3-2 to determine how your RAID controller was configured at the factory.

  • Page 60: Configuring System Jumpers And Switches

    If you want to remotely configure the array (from a PC client); increase array capacity online; or monitor statistics on disk and controller activity, you must install the Global Array Manager (GAM) option provided with your RAID subsystem. The GAM option includes diskettes and user documentation. Use of GAM is documented in the Global Array Manager 2 Server Installation Guide.
  • Page 61 Function Select Switches and Reset/Dump Button A Function select switches B Reset/Dump Button 1 2 3 4 (Switches shown in factory default position.) Figure 3-1. Function Select Switches Note: The switches are set correctly at the factory for your system configuration. If your system requires a switch change, change only the switch setting for that condition.

  • Page 62: Configuring Memory Board Function Jumpers

    Table 3-3. Function Select Switch Settings Swit Description Settings Function Dump/Reset Off (factory setting) Enables the Reset/dump button. pushbutton control Disables the Reset/dump button. Dump/Reset Off (factory setting) Sets the Reset/dump button to Reset mode. Pressing pushbutton the button resets the system. mode control Sets the Reset/dump button to Dump mode.

  • Page 63: Configuring System I/O Board Switches And Jumpers

    Configuring System I/O Board Switches and Jumpers The system I/O board jumpers enable you to set specific operating parameters for your system. Figure 3-3 shows the location of the jumpers. Table 3-4 lists the system I/O board switches and jumpers and their factory default settings. Area 16 H1 H2 H4 H6 H7 H8 H10...
  • Page 64 Table 3-4. System I/O Board Jumper Configurations Factory Your Figure 3-3 Description Option Setting Default Setting Jumper Callout Reserved Required on 16G1 factory default (1-2) Reserved Required on 16G12, factory 16H, default (2-3) 16H1, 16H2, 16H4, 16H6, 16H7, 16H8, 16H10 Processor 500MHz Speed...

  • Page 65: Setting Switches And Jumpers

    Setting Switches and Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off. Unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.

  • Page 66: Bios

    BIOS The following contains procedures for updating your BIOS . Updating the BIOS You should use this procedure when you receive a BIOS FLASH diskette from your service representative. Update the system BIOS as follows. Note: This procedure clears the event log contents. If you want to save the event log contents, run the Event Log Reader Utility.

  • Page 67: Clearing And Changing The Password

    Clearing and Changing the Password Clear and change the password as follows. 1. Power off the system and remove the panels as described in the Upgrades and Options chapter. 2. Move the Password Clear jumper 11A1 to ENABLE (1-2). See Figure 3-3 and Table 3-4.

  • Page 69: Upgrading Your System

    Upgrading Your System Precautions Preparing Your System for Upgrade Modifying the System I/O Board DIMMs Processors Option Boards Power Supply Removable Media Devices Hard Disk Drives...
  • Page 70 This section contains step-by-step instructions for removal and installation of all the major system components. When you disassemble the server, note the orientation and placement of any cables or shielding that you remove. WARNING The DC push button on/off switch on the front panel does not turn off system AC power.

  • Page 71: Precautions

    Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedure that can safely be done with the system power on is installing (or hot-swapping) an SCA drive/carrier assembly in one of the SCSI hot-swap drive cages or hot-swapping a failed power supply.
  • Page 72 ! CAUTION Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot- swapping SCSI hard drives or hot-swapping a failed fan module or power supply.

  • Page 73: Preparing Your System For Upgrade

    Preparing Your System for Upgrade Have the following tools available: Phillips screwdriver (#1 bit and #2 bit) flat-head screwdriver small needle nose pliers pen or pencil utility knife ESD workstation or antistatic wrist strap (recommended) IC removal tool. Equipment Log Use the equipment log form located at the end of this guide to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.

  • Page 74: Removing The Front Doors

    Removing the Front Doors You must remove the front doors to remove the side panels on your system. To remove the front doors. 1. Open the front doors and power off the system. Ensure the power cords are unplugged from the AC wall outlet. 2.
  • Page 75 To add memory or a processor, remove the left side panel To install a hard disk cage, remove the top cover and right side panel. ! CAUTION For proper cooling and airflow, do not operate the system with the top cover or side panels removed. Always replace them before powering on the system.
  • Page 76 Remove the top cover or a side panel as follows. 1. Power off the system and ensure the power cords are unplugged from their AC wall outlet. 2. Observe the safety and ESD precautions listed at the beginning of this chapter. 3.

  • Page 77: Installing The Top Cover And Side Panels

    Figure 4-3. Top Cover and Side Panels Removal Installing the Top Cover and Side Panels Install the top cover and side panels as follows. 1. Before replacing the top cover or side panel, make sure no tools or loose parts have been left inside the system chassis.

  • Page 78: Modifying The System I/O Board

    Modifying the System I/O Board The following provides procedures for upgrading and configuring the system I/O board in your system. Topics covered include: Replacing the non-volatile memory Replacing the real-time clock battery. Note: Electrostatic discharge (ESD) can damage add-in boards and other components;...

  • Page 79: Replacing The Real-Time Clock Battery

    Figure 4-4. Non-Volatile Memory Location Replacing the Real-time Clock Battery You may need to replace the real-time clock (RTC) battery because of its battery life span. The battery powers the clock in the absence of power. When the battery starts to weaken, it loses voltage, and the system settings stored in CMOS RAM (for example, the date and time) may be wrong.
  • Page 80 Figure 4-5. Location of the Real-Time Clock Battery ! CAUTION Danger of explosion if the battery is incorrectly replaced. Replace only with same or equivalent type recommended by manufacturer. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.

  • Page 81: Dimms

    DIMMs The memory board contains sixteen DIMM sockets arranged in four banks (see Figure 4-6). Each 168-pin socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all sixteen sockets are populated, the memory board supports a maximum of 4GB of memory with 256MB DIMMs.

  • Page 82: Installing Dimms

    Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the memory board. 1. Power off the system and remove the left side panel as described earlier. 2. Remove the metal panel supporting the memory board. The support panel is secured to the chassis by a black fastener.

  • Page 83: Removing Dimms

    8. Ensure the memory board jumper is positioned on J06 as shown in Figure 4-6 (50ns). 9. Hold the memory board by its edges and start to insert it into the slot guides. On the CPU baseboard, locate the memory board connector. Do not press in on the board yet! Ease board into the slot guides until it is just touching the connector on the CPU baseboard.

  • Page 84: Processors

    8. Hold the memory board by its edges and start to insert it into the slot guides. On the CPU baseboard, locate the memory board connector. Do not press in on the board yet! Ease board into the slot guides until it is just touching the connector on the CPU baseboard.

  • Page 85: Installing A Processor Cartridge

    WARNING If the system was running, any processor and heat sink installed is hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with these procedures. Installing a Processor Cartridge Use the following procedure to install a processor cartridge. Note: All systems ship with a processor cartridge installed in the bottom slot and termination boards in the remaining slots.
  • Page 86 2. Remove the termination card from the slot above the installed processor cartridge(s). Remove the retention arm locking the termination card in place by pressing in on the right side of the bar to release the arm. Pull the retention arm towards you to release the arm from the module (see Figure 4-9, 1 and 2).
  • Page 87 4. Open the tabs on the cartridge and align the cartridge with the slot so that the heat sink faces down. If installing a termination card, align the card so that the embossed logo on the card faces up. 5. Insert the cartridge into the guide rails of the retention module (see Figure 4-11) and carefully push it into the module until resistance is felt.

  • Page 88: Removing A Processor Cartridge Or Termination Board

    8. Replace the left side panel and turn on the system. 9. After you have installed a new processor, run the BIOS Setup Utility to configure its speed. Removing a Processor Cartridge or Termination Board Use the following procedure to remove a processor cartridge or termination board. 1.

  • Page 89: Installation Considerations

    11 12 13 31 32 33 34 Combination ISA/PCI #11Board Slot First PCI Bus Board Slots (32-bit) (PCI PCI #12 and PCI#13 from the left). Third PCI Bus Slots (64-bit) (PCI #31, PCI #32, PCI #33 and PCI #34 from the left). Second PCI Bus Board Slots (32-bit) (PCI #21, PCI #22, PCI #23 and PCI#24 from the left).

  • Page 90: Controller/Adapter Hardware Configurations

    Second - BIOS scans for any Plug-and-Play PCI option board installed in slots PCI #11 through #13, PCI #21 through #24 and PCI #31 through #34. Always install option boards in the first available slot in the scan sequence. For example, if there are PCI option boards installed in slots PCI #11 and PCI #12 of your system, install your Plug-and-Play option board into slot PCI #13.

  • Page 91: Installing An Option Board

    Installing an Option Board Install an option board as follows. 1. Power off the system and remove the top cover as described earlier in this chapter. Note: Observe static precautions. Use an antistatic wrist strap. 2. Remove the option board from its protective wrapper, holding the board only by the edges.
  • Page 92 Figure 4-14. Removing the Expansion Slot Cover 8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system I/O board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame. 9.

  • Page 93: Removing An Option Board

    Figure 4-15. Installing an Option Board 11. Connect any external cables (if they are needed) to the installed option board. 12. Replace the top cover and power on the system. Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components.

  • Page 94: Power Supply

    9. If you removed an non-Plug-and-Play ISA option board, run the BIOS Setup Utility to remove the ISA board configuration. Power Supply The following sections provide procedures for installing an additional power supply, removing a power supply, or swapping out a faulty power supply. Installing a Power Supply Use this procedure to add the optional power supply to your system.

  • Page 95: Removing A Power Supply

    Removing a Power Supply If both LED indicators on a power supply are lit, it’s recommended that power to the system be turned off before removing the power supply. To remove a power supply, perform the following steps. 1. Power off the system. 2.

  • Page 96: Removable Media Devices

    Removable Media Devices A CD-ROM drive is always mounted in bay D. Any SCSI removable media devices can be installed in peripheral bays A, B, and C. The SCSI devices should be installed in the first available bay from the bottom (bay D). Figure 4-17 illustrates the recommended removable media configuration.
  • Page 97 Removable Media Device Bays A. 5 1/4-inch expansion bay B. 5 1/4-inch expansion bay C. 5 1/4-inch expansion bay D. CD-ROM drive 3 1/2-inch expansion bay 1.44 MB diskette Bay A Removable media narrow SCSI device. Device must have the internal SCSI terminators removed. BAY B Removable media narrow SCSI device.

  • Page 98: Installing A 5 1/4-Inch Device Or 3 1/2-Inch Diskette Drive

    Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Install a 5 1/4-inch device or 3 1/2-inch diskette drive as follows. ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. In case of any trouble with a CD- ROM, please contact your nearest service representative.
  • Page 99 Figure 4-18. Removing Blank Panel Tray Figure 4-19. Removing Side Rails 6. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 7. Set any device jumpers or switches on the device. Refer to the installation procedures that come with the device.
  • Page 100 Note: Do not use the screws used to secure the blank panel tray. Attaching side rails to removable media drive A Side rails B Four drive mounting screws C Drive Figure 4-20. Attaching Side Rails to a Device 9. Engage the device side rails into the bay guide rails (see Figure 4-21). Ensure that the device side rails (see Figure 4-22, A) are inside the bay guide rails exactly as shown in Figure 4-22, B.
  • Page 101 Figure 4-22. Engaging the Device Side Rails to the Bay Guide Rails 11. Connect a power cable to the back of the drive (see Figure 4-23). Note: For 5 1/4-inch devices, power cables are provided in the chassis for removable 5 1/4-inch media drives (including the CD- ROM that is factory-installed).

  • Page 102: Removing A 5 1/4-Inch Device Or 3 1/2-Inch Diskette Drive

    A System I/O board B Signal cable C Battery D Power cable Figure 4-23. Installing Device Cables Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Remove a 5 1/4-inch device or a 3 1/2-inch diskette drive as follows. 1.

  • Page 103: Hard Disk Drives

    Hard Disk Drives The following sections provide procedures for installing an additional disk drive, removing a disk drive, or swapping out a faulty disk drive from one of the three hot- swap drive cages. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.

  • Page 104: Installing A Hard Drive

    Installing a Hard Drive Use this procedure to add an optional hard drive to your system. 1. Power off the system. If locked, unlock and open the right front door. 2. Referring to Figure 4-24, determine which hard drive cage will contain the new hard drive.
  • Page 105 Note: Observe static precautions. Use an antistatic wrist strap. 4. The drive carrier is shipped with the add-on drive. Remove the new drive from its protective wrapper and place it on an antistatic surface. Record the drive model and serial numbers in the equipment log. 5.
  • Page 106 Figure 4-27. Installing Carrier in the System 8. Gently push the assembly into the bay until the drive docks with the backplane connector. Be sure the hook on the bottom of the handle engages the chassis frame and slowly lift the handle. You should hear a click when the handle locks in place. 9.

  • Page 107: Removing A Hard Drive

    Removing a Hard Drive Use this procedure to remove a hard drive from your system. 1. Power off the system. If locked, unlock and open the right front door. 2. Determine which hard drive cage contains the hard drive you want to remove. Open the EMI metal panel in front of the hard drive cage by turning its two thumb lock screws counter clockwise (see Figure 4-25).

  • Page 108: Hot-Swapping A Hard Drive

    Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can pinpoint which drive to remove by checking the status LEDs that occur in sets of three above each of the four drive bays. See “Status LED Indicator Descriptions” in Chapter 1. Note: When the SCSI drive fault LED indicates a drive fault (steady yellow light), you can remove the drive and swap in a...
  • Page 109 11. Gently push the assembly into the bay until the drive docks with the backplane connector. Be sure the hook on the bottom of the handle engages the chassis frame and slowly lift the handle. You will hear a click when the handle locks in place. 12.

  • Page 111: 5-2 Problem Solving

    Problem Solving Resetting the System Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Error Messages Error Code Hardware Reference Status LED...

  • Page 112: Resetting The System

    This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.

  • Page 113: Running New Application Software

    Is the power on/off push-button switch on the front panel in the ON position (power on LED should be lit)? Are all cables correctly connected and secured? Are all the PCI/ISA option boards fully seated in their connector slots on the system board? Are all jumper settings on the system I/O board correct? For jumper information, see Chapter 3, “Configuring Your System.”...

  • Page 114: After System Has Been Running Correctly

    If you are running the software from a hard disk drive, is the software correctly installed? Were all necessary procedures followed and files installed? Are the correct device drivers installed? Is the software correctly configured for the system? Are you using the software correctly? Try a different copy of the software to see if the problem is with the copy you are using.

  • Page 115: Diagnostic Testing

    Diagnostic Testing This section provides a more detailed approach to identification of a system problem and locating its source. Error Checking Each time you turn on the system, POST runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices.

  • Page 116: Monitoring Post While Running

    Monitoring POST While Running Each time you turn on the system, POST runs automatically and checks the system board, CPU, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.

  • Page 117: Confirming Loading Of The Operating System

    Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, refer to Running New Application Software in this chapter.

  • Page 118: No Characters Appear On Screen

    Are the power supply LED status lamps on each supply lit? If either LED on a supply is off, the power supply is defective and must be replaced. Is the power connector for the cooling fan connected to the system I/O board (option board fan) and the CPU base board (CPU fans)? Is the front panel power on indicator lit? If this LED is amber, a defective power supply is indicated.

  • Page 119: Characters Are Distorted Or Incorrect

    Characters are Distorted or Incorrect Check the following. Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video display signal and power cables properly installed? If the problem persists, the video display may be faulty or it may be the incorrect type.

  • Page 120: Error Messages

    Error Messages The server status is displayed in 16 digits of alphanumeric characters on the liquid crystal display (LCD) on the front of the server. Use this indication together with the status LED indications to solve problems that may occur while using your system.
  • Page 121 Table 5-1. POST Error Codes and Messages (continued) Error Code and Message Explanation Action 0235 Multiple-bit ECC error A multi-bit memory error Contact your customer service occurred occurred. representative. 0250 System battery is dead – No system battery is installed. Install the battery.
  • Page 122 0B32 Fan 3 Alarm occurred. CPU cooling fan error Follow 0B30 "Action." 0B33 Fan 4 Alarm occurred. CPU cooling fan error Follow 0B30 "Action." 0B34 Fan 5 Alarm occurred. CPU cooling fan error Follow 0B30 "Action." 0B35 Fan 6 Alarm occurred. CPU cooling fan error Follow 0B30 "Action."...
  • Page 123 Table 5-1. POST Error Codes and Messages (continued) Error Code and Message Explanation Action 0B36 Fan 7 Alarm occurred. Optional board cooling fan error Check whether the fan is clogged. Clean it if the fan is covered with dust. If no error is found or the failure is cleared in spite of cleaning, contact your customer service...
  • Page 124 0B60 DIMM group #1 has been A memory error was detected in Contact your customer disabled memory board #1, bank A, . service representative. Memory is disabled. See Figure 5-3. 5-14 Problem Solving...
  • Page 125 Table 5-1. POST Error Codes and Messages (continued) Error Code and Message Explanation Action 0B61 DIMM group #2 has been A memory error was detected in Contact your customer disabled memory board #1, bank B. service representative. Memory is disabled. See Figure 5-3.
  • Page 126 Table 5-1. POST Error Codes and Messages (continued) Action Error Code and Message Explanation 0B7C The error occurred during the An error occurred while redundant Contact your customer redundant power module power supply was configured. service representative. confirmation 0B80 IBF or OBF Check Error No response was issued for Contact your customer occurred by the access via...

  • Page 127: Alarm Indication During System Operation

    Alarm Indication During System Operation Table 5-2 lists the alarm indications displayed on LCD during server operation. Table 5-2. Operational Error Codes and Messages Error Code and Message Explanation Action 15FF CPU Bus Err CPU bus error Check CPU installation or termination board installation.
  • Page 128 2106 Memory Err See 2101 "Explanation." Follow 2101 "Action." 2107 Memory Err See 2101 "Explanation." Follow 2101 "Action." 2108 Memory Err See 2101 "Explanation." Follow 2101 "Action." 2109 Memory Err See 2101 "Explanation." Follow 2101 "Action." 210A Memory Err See 2101 "Explanation." Follow 2101 "Action."...
  • Page 129 2201 Memory Err A memory error was See Figure 5-4 to determine detected in a DIMM pair which DIMM pair caused the located on memory board memory error on memory board #1. Check memory DIMM installation and memory board installation. If the same error reoccurs, contact your customer service representative.
  • Page 130 Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 2211 Memory Err A memory error was See Figure 5-4 to determine detected in a DIMM pair which DIMM pair caused the located on memory board memory error on memory board #2.
  • Page 131 0A03 PCI SERR PCI bus#3 system error Check PCI board installation. If the same error reoccurs, contact your customer service representative. 1012 Power +3.3V 3.3V power failure Ask your customer service representative for power unit or board replacement. 1013 Power +5V 5V power failure Ask your customer service representative for power unit...
  • Page 132 Table 5-2. Operational Error Codes and Messages (continued) Error Code and Message Explanation Action 1028 Power L2 #1 CPU L2 cache power failure. Check CPU VRM installation. See Figure 5-1. If the same error reoccurs, contact your customer service representative. 1029 Power L2 #2 CPU L2 cache power failure.
  • Page 133 1064 Thermal Hi HDD cage #2 (middle) high Follow 1017 "Action." temperature error 1065 Thermal Hi HDD cage #2 (top) high Follow 1017 "Action." temperature error 1068 Thermal Hi CPU#1 high temperature Follow 1017 "Action." error 1069 Thermal Hi CPU#2 high temperature Follow 1017 "Action."...
  • Page 134 1017 Thermal Wrn PCI (unknown location) Follow 1063 "Action." temperature warning 1061 Thermal Wrn Front panel temperature Follow 1063 "Action." warning 1063 Thermal Wrn Baseboard temperature Follow 1063 "Action." warning 1068 Thermal Wrn CPU#1 temperature warning Follow 1063 "Action." 1069 Thermal Wrn CPU#2 temperature warning Follow 1063 "Action."...

  • Page 135: Error Code Hardware Reference

    Error Code Hardware Reference The following hardware illustrations show the probable locations of hardware failures as defined by specific error codes listed in Tables 5-1 and 5-2. 1021 0B53, 0B5B [CPU #4 Status] 1029 0B52, 0B5A [CPU #3 Status] 1020 1011 0B51, 0B59 [CPU #2 Status] 1028...
  • Page 136 0B60 [DIMM group #1 Status] 0B61 [DIMM group #2 Status] 0B62 [DIMM group #3 Status] 0B63 [DIMM group #4 Status] Error Indications by Memory Bank Memory Board 1 0B64 [DIMM group #5 Status] 0B65 [DIMM group #6 Status] 0B66 [DIMM group #7 Status] 0B67 [DIMM group #8 Status] Error Indications by Memory Bank Memory Board 2...
  • Page 137 2201 2203 2205 2207 2209 220B 220D 220F Error Indications by DIMM Pair Memory Board 1 2211 2213 2215 2217 2219 221B 221D 221F Error Indications by DIMM Pair Memory Board 2 Figure 5-4. Memory Error Code DIMM Bank Locations Problem Solving 5-27...
  • Page 138 2102 2101 2104 2103 2106 2105 2108 2107 210A 2109 210C 210B 210E 210D 2110 210F Error Indications by DIMM Slot Memory Board 1 2111 2112 2113 2114 2115 2116 2118 2117 2119 211A 211B 211C 211E 211D 211F 2120 Error Indications by DIMM Slot Memory Board 2 Figure 5-5.

  • Page 139: Status Leds

    Status LEDs The following paragraphs list and describe the various system and disk status LED indicators and provides a user response for the various status conditions. Once your server is up and running, you can monitor server operation through the system status LED panel indicators and the SCSI device status LED panel indicators.
  • Page 140 Table 5-4. Disk Drive Status LED Panel Indicators Status Description Response Disk Disk drive not present None required (normal) Drive Present Green Disk drive present None required (normal) Disk Not accessing disk drive None required (normal) Drive Activity Accessing disk drive None required (normal Disk No alarms...

  • Page 141: Static Precautions

    System Cabling Before You Begin Static Precautions RAID Configuration...

  • Page 142: Before You Begin

    This appendix contains information and procedures on cabling configurations used in your system. The configurations include the RAID controller. Before You Begin WARNING The DC push button on/off switch on the front panel does not turn off system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet.

  • Page 143: Raid Configuration

    RAID Configuration One of the standard features of your system is the three channel SecuRAID 530 (Mylex 1100) controller board, which gives your system the added security of fault tolerance. Your system has RAID pre-cabled at the factory. The RAID controller is installed in PCI slot #31 and is used to control the hard disk drives in the hot-swap hard drive cages.
  • Page 144 Device internal SCSI term ination Narrow SCSI devices in upper resister peripheral bays Narrow SCSI interface cable SCSI channel 1 connector SCSI back plane term inator Ultra2 wide SCSI-3 disks in lower cage Distribution back plane W ide SCSI interface cable SCSI channel 2 connector (not used) Ultra2 wide SCSI-3 disks in middle cage...

  • Page 145: Memory Dimm Configurations

    Memory Configurations Memory DIMM Configurations...

  • Page 146: Memory Dimm Configurations

    Memory DIMM Configurations The memory board contains sixteen 168-pin DIMM sockets for a total of up to 4 GB of system memory, using 256MB DIMMs. See Figure B-1. DIMM sockets on the board are organized as four 144-bit wide (128-bit wide data path with 16 parity bits) banks.
  • Page 147 Table B-1. Memory Configurations Total Memory Bank #A Bank #B Bank #C Bank #D 128MB 4 x 32MB 256MB 4 x 64MB 384MB 4 x 64MB 4 x 32MB 512MB 4 x 128MB 640MB 4 x 128MB 4 x 32MB 768MB 4 x 128MB 4 x 64MB...

  • Page 149: Management Workstation Application

    Management Workstation Application Overview MWA System Requirements Installing MWA MWA Main Window Using MWA Dialog Boxes Troubleshooting...

  • Page 150: Overview

    Overview Management Workstation Application (MWA) is an application used for remote server management in a network environment. The managed server may be remotely accessed from a management PC (the computer in which ESMPRO™ operates). MWA is a pre-boot management application in that the managed server is accessed prior to loading the server operating system.

  • Page 151: Remote Console

    Remote Console Remote console enables the user to view the screen of a server or key in data to the server from the keyboard of the management PC as if operating the keyboard of the server. When a server is connected to MWA, the remote console function allows the server screen to display in the server window.

  • Page 152: Installing Mwa

    Installing MWA To use MWA several procedures must be performed to configure the managed server and the management PC. For ease of installation these procedures should be performed in the order presented in the following sections. Installation procedures include procedures to be performed at the server and at the management PC.
  • Page 153 7. Set the SG information as follows. (The items with * marks must be entered.) Computer Name* Enter the server name. IP Address* Enter the IP address of the server. Subnet Mask* Enter the subnet mask of the server. Default Gateway* Enter the IP address of the default gateway on the network.

  • Page 154: Configuring Server Bios Setup

    Configuring Server BIOS Setup To use MWA, you must configure the server's BIOS with three specific settings enabled. These settings take place in Advanced Menu and the Hardware Menu of the BIOS Setup. (Refer to Chapter 3, “Configuring Your System,” for BIOS Setup information.) The following table shows the settings that must be enabled to use MWA.

  • Page 155: Mwa Main Window

    2. Insert the SG Information floppy disk into the management PC diskette drive. 3. Select OK. Server SG information is registered on MWA. MWA Main Window The MWA main window provides a graphical user interface (GUI) to access server control operations and to launch the management plug-ins. At the top of the GUI is the menu and tool bar.

  • Page 156: Main Menu

    Main Menu MWA Main menu has the following menus. File New SG…registers server system generation (SG) information. This command requires the SG information floppy disk described in Registering SG Information on MWA. When this command is selected, the Create a new server dialog box displays. Insert the floppy disk and click the OK button.
  • Page 157 Server Monitor…enables or disables the monitor for servers. The server monitor continually monitors server status using PING or RPC even when MWA is not connected to the servers. The status of the current server is displayed in the status bar. When the server monitor is enabled, a check mark appears next to the menu item.
  • Page 158 Pause at Next Connect…specifies whether to pause POST when a current server is connected the next time. When pause is set, a check mark appears next to the menu item. Note that this setting is valid only when the server is connected the next time and not for later connections.

  • Page 159: Pop-Up Menus

    Pop-Up Menus Clicking the right mouse button in a server window displays a Pop-up menu. From this menu, you can execute main commands on the current server. Connect command…connects the current server to the management PC. Once the server has been connected, [Connected] is displayed in the title bar and the server screen displays in the server window.

  • Page 160: Using Mwa

    Using MWA Opening a Server Window To remotely access a managed server from the management PC using MWA, you must open a server management window for the server. You can then issue commands to the server and make various settings though this window. There are two ways to open a server window: Using a command - Select Open from the File menu.

  • Page 161: Using A Remote Drive

    Using a Remote Drive When a remote drive is in use, [RD] displays in the title bar of the server window. To connect to a remote drive, perform the following steps: 1. Select Properties from the Pop-up menu in the server window to open the Server Properties dialog box.

  • Page 162: Recovering From An Sos

    Clear a server pause to resume processing as follows: Go command - To resume server processing, select the Go (MWA mode) command or the Go (No MWA mode) command from the Pop-up menu in the server window. A server pause is also cleared in the following ways: Time-out reset If there is no communication between MWA and a disconnected server for five minutes or longer, the server is automatically reset.

  • Page 163: Alerting Esmprotm

    Alerting ESMPRO If MWA receives an alert message from a server, it sends this message to ESMPRO™ AlertManager. Alert types from MWA to ESMPRO are as follows. Alerts from the server RomPilot System Reset *POST stalled (Reset by POST stalled) *SMI stalled (Reset by SMI stalled) *Boot failed (Reset by boot failed) POST end (Booting)

  • Page 164: Default Server Properties Dialog Box

    [Activate] is checked…When an alert is received from a server, the window of the server becomes active. If [Activate] is checked for RESET or POST Error alert, MWA attempts to connect to the server. If [Use Default Settings] is checked, this property is set to the values set by the Defaults command. Remote Drive page…A remote drive can be set for a server.

  • Page 165: Create/Copy Fd Image File Dialog Box

    Create/Copy FD Image File Dialog Box The Create/Copy FD Image File dialog box is used to create a FD image file as a remote drive or to copy the contents of a FD image file onto a floppy disk. Select an operation to execute. Server Summary Dialog Box The Server Summary dialog box lists IP addresses, server names, and current status of all the SG-registered servers on MWA.

  • Page 166: Data Dialog Box

    Data Dialog Box The Data dialog box displays the CMOS, ESCD, or DMI data of a server. This dialog box also allows the following operations. Compare Current Data… - The previously acquired data of the current server is compared with the present data of the server, the previously acquired data of another server, or file data.

  • Page 167: Sos Receive Dialog Box

    SOS Receive Dialog Box If a fault is detected, a server that includes the system management controller (SMC) transmits an SOS message to the management PC. When this SOS message is received, MWA opens the SOS Receive dialog box to display the server information.

  • Page 168: Troubleshooting

    Get log all… All the SMC event log data recorded in a server is acquired sequentially from the oldest one and displayed by activating the Windows standard editor WordPad. Since it takes time to make an inquiry to the server, [Connecting] is displayed in the title bar. The operator can do nothing in the dialog box while the message is displayed.
  • Page 169 Probable Cause: A graphic server screen may not be displayed correctly in the server window. The window display becomes normal when the server returns to an MS-DOS screen. Problem: Characters are corrupted when the server window displays a server screen. Probable Cause: If MS-DOS is booted in a language other than English, MWA cannot display the messages for this language in the server correctly.

  • Page 171: Hardware Event Log

    Hardware Event Log Introduction Viewing the Hardware Event Log Component Locations...

  • Page 172: Introduction

    Introduction Sensors are located throughout your system to monitor temperature, fans, voltages and alarms. The sensors report any abnormalities of these functions in the Hardware Event Log. This appendix helps you locate the hardware component in your system that the sensor indicated to the Hardware Event Log as causing an error.
  • Page 173 Table D-1 Hardware Event Log Channel Numbers Channel Number Sensor Failure Location Volt#1 (CPU#1) See Figure D-1 Volt#2 (CPU #2) See Figure D-1 Volt#3 (3.3V) See Figure D-2 Volt#4 (5V) See Figure D-2 Volt#5 (12V) See Figure D-2 Temp#2 (PCI) See Figure D-2 Volt#6 (CPU #3) See Figure D-1...

  • Page 174: Component Locations

    Component Locations Temp#4 CPU Baseboard Volt#9 (2.5V) Volt#10 (12.5V) CPU Baseboard Temp#10 (CPU#4) Temp#9 (CPU#3) Temp#8 (CPU#2) Temp#7 (CPU#1) Volt #7 CPU#4 CPU #4 Volt#12 L2 Cache 2 CPU #3 Volt #6 CPU#3 Volt #2 CPU#2 CPU #2 Volt#11 L2 Cache 1 CPU #1 Volt #1 CPU#1 Figure D-1 Component Locations View A...
  • Page 175 3.3V Volt #3 Temp #2 (PCI) Volt #4 Volt #5 5V (standby) Volt #8 Temp #1 (Front Panel) Figure D-2 Component Locations View B Temp#6 (LVD#3) Temp#5 (LVD#2) Power Module 3 Alarm Temp#3 (LVD#1) Power Module 2 Alarm Power Module 1 Alarm Figure D-3.
  • Page 176 Fan #5 Fan #3 Fan #1 Fan #6 Fan #4 Fan #2 Figure D-4. Component Locations View D Fan #7 Figure D-5. Component Locations View E D-6 System Status Hardware Support Information...
  • Page 177 PCI Cover Cabinet Cover (Top) Cabinet Cover (Right Side) Cabinet Cover (Left Side) Front Cover (Disk Bay) Figure D-6. Component Locations View F System Status Hardware Support Information D-7...

  • Page 179: Glossary

    Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. Address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
  • Page 180 boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits. cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor.
  • Page 181 (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
  • Page 182 (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
  • Page 183 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration Utility) The program that you use to change the configuration of some ISA desktop computers.
  • Page 184 LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
  • Page 185 parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
  • Page 186 (Resource Configuration Utility) The program that you use to change the configuration of your system. This program also contains information about the hardware in your system. (Read-Only Memory) A type of memory device that usually is used to store system BIOS code.
  • Page 187 SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
  • Page 188 (Video Graphics Array) A type of video display system that provides high- resolution text and graphics on analog color monitors. 10 Glossary...

  • Page 189: Equipment Log

    Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 190 Manufacturer Name Serial Number Component and Model (if available) Date Installed Server CPU 1 CPU 2 CPU 3 CPU 4 Memory Board #1 Memory Board #2 DIMMs DIMMs DIMMs DIMMs DIMMs DIMMs Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 CD-ROM Drive 2...
  • Page 191 Manufacturer Name Serial Number Component and Model (if available) Date Installed Hard Disk Drive 12 RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals Equipment Log 3...

  • Page 193: Index

    Index Equipment log, 4-5 Error messages, 5-10 Battery, 1-16 External devices, 1-17 Battery, clock replacing, 4-11 Battery, I/O Fans, 1-18 replacing, 4-10 FCC statement, 1 BIOS Front doors configuration settings, 3-5 installing, 4-6 exiting, 3-11 opening, 1-7 flash memory, 1-16 removing, 4-6 setup utility, 3-3 updating, 3-22...
  • Page 194 jumpers and switches, 3-16 memory, 1-16 Password moving, 2-3 clearing, 3-23 overview, 1-2 Peripheral controller, 1-17 power, 1-20 Peripheral devices power cords, 2-6 removable media drives, 1-19 powering on, 2-7 Power, 1-20 processor, 1-16 turning on, 2-7 System board Power cords features, 1-11, 1-13 connecting, 2-6 set, 1-11...
  • Page 196 456-01502-001...

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