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Server HX4000
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U s e r ' s G u i d e

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Summary of Contents for NEC HX4000

  • Page 1 Server HX4000 ``````````````() U s e r ’ s G u i d e...
  • Page 2 Copyright © 1997 Packard Bell NEC, Inc. Trademarks Adaptec is a registered trademark of Adaptec Corporation DigiBoard is a registered trademark of Digi International INTEL is a registered trademark of Intel Corporation Mylex is a registered trademark of Mylex Corporation...
  • Page 3: Regulatory Information

    REGULATORY INFORMATION Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
  • Page 5: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
  • Page 6 raham...
  • Page 7 Bill GrahamContents Chapter 1 Introduction Chapter 2 Features Chapter 3 Setup Chapter 4 Configuring Your System Chapter 5 Upgrades and Options Chapter 6 Problem Solving Appendix A Cabling Appendix B Memory Configurations Appendix C Option Boards Appendix D Devices Appendix E Network Operating Systems Glossary Equipment Log...
  • Page 8 Bill Graham...
  • Page 9 C hapter 1 Introduction Contents Organization ................ 1 Notational Conventions ............3...
  • Page 10 Bill Graham...
  • Page 11: Organization

    This guide tells you how to configure and upgrade your server. Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading. Organization Chapter 1 Introduction Introduces you to the purpose and structure of this guide. Chapter 2 Features Gives you an overview of the server and...
  • Page 12 Appendix A System Cabling Includes cabling information for the onboard SCSI controller and the RAID controller. Appendix B Memory Configurations Defines the allowable memory configurations for your system. Appendix C Option Boards Reserves a section of your user’s guide to store add-in adapter board installation procedures.
  • Page 13: Notational Conventions

    Notational Conventions The notational conventions listed below are used throughout this manual. A letter, number, symbol, or word in CAPs represents a key on your keyboard. For example, the instruction press F1 means press the key labeled F1 on your keyboard.
  • Page 14 Introduction...
  • Page 15: Table Of Contents

    C hapter 2 Features Contents Overview ................1 Expanding the Server as Needs Grow ........ 2 Configuration Constraints ..........3 System Feature Summary ..........4 Chassis Front Features and Controls ........6 Status LED Indicator Descriptions ........8 Resetting the System ............9 Chassis Rear Features and Controls........
  • Page 17: Overview

    Overview The server is a modular, multiprocessing server based on the Intel Pentium® Pro chip set. The chip set incorporates a modular scaleable architecture that integrates a 64-bit bus interface with a primary and peer Peripheral Component Interconnect (PCI) bus and an Extended Industry Standard Architecture (EISA) bus.
  • Page 18: Expanding The Server As Needs Grow

    Expanding the Server as Needs Grow A typical minimum system configuration could include the following: Board set with 64 MB memory board, system board, and two processor boards with one Pentium Pro microprocessor. Diskette drive One SCSI hard drive CD-ROM drive Network add-in boards RAID controller board Two 330 Watt power supplies...
  • Page 19: Configuration Constraints

    Chassis can hold 18 drives: 12 hot-swap bays for 3 1/2-inch ultra wide SCSI-3 hard drives; four 5 1/4-inch half-height bays for removable media drives with a CD-ROM reader already installed in one bay; and two 3 1/2-inch half-height bays with a diskette drive already installed in one bay.
  • Page 20: System Feature Summary

    System Feature Summary The following provides a summary of the system features: Feature Description Modular board set System is intended for use with a modular board set based on Pentium Pro processor technology; from one to four processors and up to 4 GB of memory. Add-in board support Rail and back panel slots support up to 10 add-in boards (four EISA and six PCI).
  • Page 21 Security Mechanical: Key lock at the front and up to six metal padlock loops (one at the back of the top panel cover, one across the bottom of each power supply and power supply cage). Two intrusion sensors for the hot-swap SCSI drive bay EMI doors and one power inter-lock sensor at the top front of the chassis.
  • Page 22: Chassis Front Features And Controls

    Chassis Front Features and Controls Figure 2-1 shows the server front chassis features and controls. Figure 2-1. Front Chassis Features And Controls POWER RESET POWER STATUS DISK Key lock Secures both front external doors. Load/eject button, CD-ROM Press to load CD and eject CD. reader Activity light, CD-ROM reader When lit, drive is in use.
  • Page 23 DC power switch (convex Press to turn system DC power on or off. button) Reset switch (concave button) Press to cause a hard reset to the system; the power-on self test (POST) will run. Power-on LED, green When green, power is present in system (+5 and +12 VDC).
  • Page 24: Status Led Indicator Descriptions

    Status LED Indicator Descriptions Table 2-1 lists the system status LED indicators along with a description of each LED indicator. Table 2-2 lists the disk drive status LED panel indicators along with a description of each LED indicator. Table 2-1. System Status LED Indicators Status Description Response...
  • Page 25: Resetting The System

    Table 2-3. System Status Abnormal Conditions LED (Amber) Conditions System Status Unit fan alarm Memory multi-bit error (SERR) P6 bus error (SERR) Thermal sensor (from SCSI distribution board) Temperature sensor (heceta) Voltage sensor (heceta) CPU thermal trip (heceta) Chassis intrusion detection (front EMI doors) PCI PERR# (OPB/ESC detect) PCI SERR# CPU internal error...
  • Page 26: Chassis Rear Features And Controls

    2-10 Chassis Rear Features and Controls Figure 2-2 shows the server rear chassis features and controls. Figure 2-2. Rear Chassis Features and Controls AC input power One at the left-hand side of the power supply cage that connector supplies AC power for all the power supplies. Power supplies (four Possible configurations, installed from left most bay: shown)
  • Page 27: Power Supply Status Lamp Descriptions

    2-11 Mouse PS/2-compatible 6-pin mini-DIN connector. — Reserved COM2 COM2 serial port 9-pin connector. COM1 COM1 serial port 9-pin connector. External-SCSI Narrow-SCSI 50-pin connector Function select See Configuring Switch and Jumper Settings in Chapter 4 switches of this User’s Guide. Dump button See Configuring Switch and Jumper Settings in Chapter 4 of this User’s Guide.
  • Page 28: System Board Features

    2-12 System Board Features The board set includes the system board, one memory board, and two processor boards. Figures 2-3, 2-4, and 2-5 show the major components on the system board, processor board, and memory board, while the following summarizes the board set features. Board set summary Feature description Multiple processor...
  • Page 29 2-13 Figure 2-3. System Board Connector and Component Locations Reserved EISA expansion slots Configuration jumpers PCI expansion slots Reserved Fan connector (CPU Rear) Real time clock battery I/O riser board connector Processor #1 board connector Processor #2 board connector Features...
  • Page 30 2-14 Optional Video DRAM sockets Narrow SCSI connector SCSI status cable connector Memory board connector Diskette connector Front panel connector Fan connector (CPU Front) Non-volatile memory Wide SCSI connector Fan connector (Option Board). Figure 2-4. Processor Board Component Locations DC to DC converter for processor #0 or #1 DC to DC converter for processor #2 or #3 Processor #2 or #3 Processor #0 or #1...
  • Page 31: Processor

    2-15 Figure 2-5. Memory Board Component Locations Processor The system includes two processor boards capable of supporting up to four Pentium Pro processors (two per board). Each processor board has two processor sockets. The board contains DC to DC converters for power to each processor (Figure 2-4, A and B).
  • Page 32: Bus Master I/O Expansion Slots

    2-16 Note: Only use DIMMs approved for use in this server system. Call your customer service representative for information. Bus Master I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and EISA connectors.
  • Page 33: Video

    2-17 Video The onboard, integrated Cirrus Logic CL-GD5446 super VGA controller (PCI) is a high-performance SVGA subsystem that supports the following: BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and MDA. 1 MB of Video Memory expandable to 2 MB (Figure 2-3, K).
  • Page 34: Peripheral Controller

    2-18 On this server, a PCI RAID controller is cabled to twelve hard drives located in the SCSI hard drive bays. The AIC-7860 is cabled to four SCSI devices located in the 5 1/4-inch removable media drive bays and the riser card (containing external I/O connectors) at the rear of the system.
  • Page 35: Scsi-3 Hard Drive Bays

    2-19 SCSI-3 Hard Drive Bays The front bottom right-hand side and left-hand side of the system each contain a total of six bays for 3 1/2- inch SCSI-3 hard drives and a hot-swap backplane (see Figure 2-6). Each backplane supports six drives. The backplanes require an 80-pin single connector attachment (SCA) connector on the drives you install in the bays.
  • Page 36: Scsi Drive Hot-Swap Backplane

    2-20 A fault light on the front panel board gives a general indication that there has been a fault on a hot-swap drive. Each drive has a set of three lights to indicate the fault or other status: power-on (green LED), activity (green LED), or fault (yellow LED).
  • Page 37: Removable Media Drive Bays

    2-21 Removable Media Drive Bays On the left side of the system above the diskette drive, four 5 1/4-inch half-height bays (see Figure 2-7) are designed for peripherals with removable media (diskette, CD-ROM, tape cartridge). Any two adjacent 5 1/4-inch bays can be converted to a single full-height bay.
  • Page 38: Power System

    2-22 Power System The system may be configured with two, three, or four 330 Watt power supplies. Each supply automatically switches between these input voltage ranges: 100-120 VAC at 50/60 Hz; 10 A maximum current 200-240 VAC at 50/60 Hz; 5 A maximum current The AC input connector is a panel mounted, IEC 320/C20 type connector.
  • Page 39 2-23 Figure 2-8. Mechanical Locks and Monitoring POWER STATUS DISK Front panel The key lock secures the top front short panel door to prevent key lock access to the power and reset switches. This lock also secures the front bottom short panel door and the front right-hand side full panel door.
  • Page 40: Software Locks Via The Bios Setup

    2-24 Software Locks via the BIOS Setup The BIOS Setup has software features that let you control access to one or more parts of the system: Set and enable a supervisor password. Set and enable a user password. Enable password on boot. Disable writing to the diskette drive when secure mode is set.
  • Page 41: Hot Swap Fan

    2-25 Table 2-5. Power LED Indicators Status Description Response DC-Power Power is off None required - normal Green Power is on None required - normal Alarm No alarm None required - normal Amber Power failure Replace Power supply Abnormal Power temperature Clean air passages Power FAN alarm Replace Power supply...
  • Page 42 2-26 A failed fan is signaled by the system alarm LED (turns from green to amber) on the front of the chassis (see Figure 2-1, I) the amber LED on the failed fan boxes and by server management software. Features...
  • Page 43 2-27 Table 2-6. Fan Redundant Pairs Redundant Fan Modules Pair CPU Front and CPU Rear Option Board (dual fan) Hard Disk Drive Upper and Hard Disk Drive Lower Figure 2-10. Fan Features CPU Rear Fan Module Option Board (1 Fan) Fan Module (2 Fans) Rear...
  • Page 44 2-28 Features...
  • Page 45 C hapter 3 Setup Contents Selecting a Site ..............1 Unpacking the System ............2 Getting Familiar with the System ..........2 Server Security ..............2 Making Connections.............. 3 Connecting the Power Cords..........5 Powering On Your System ............. 6...
  • Page 47: Selecting A Site

    Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region.
  • Page 48: Unpacking The System

    Unpacking the System Caution: Your system weighs up to 266 pounds (119.7 kg). To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
  • Page 49: Making Connections

    Making Connections Note: If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Configuration Utility (SCU). For information on running the SCU, refer to Configuring Your System in Chapter 4 of this User’s Guide.
  • Page 50 Figure 3-1. Making Connections A. Keyboard, PS/2-compatible 6-pin connector B. Mouse, PS/2-compatible 6-pin connector C. Reserved D. COM2, serial port 9-pin connector E. COM1, serial port 9-pin connector F. External-SCSI, 50-pin connector G. VGA monitor, 15-pin connector H. Printer, parallel port 25-pin connector PCI slots, Six PCI add-in board slots EISA slots, Four EISA add-in board slots Setup...
  • Page 51: Connecting The Power Cord

    Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200- 240 VAC.
  • Page 52: Powering On Your System

    Powering On Your System 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Press the ON/OFF button located on the rear chassis above the AC input power connector to its ON position.
  • Page 53 Setup...
  • Page 54 C hapter 4 Configuring Your System Contents Configuring Your System ............1 System Configuration Utility (SCU) ......... 2 Using the SCU ..............3 SCU Command Line Parameters ........5 SCU Configuration Settings ..........6 ISA Board Configuration ........... 7 BIOS Setup Utility ............... 10 Using the BIOS Setup Utility ..........
  • Page 55 1231231 Billy Graham...
  • Page 56: Configuring Your System

    Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the System Configuration Utility (SCU) diskette delivered with your system. Also, several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory.
  • Page 57: System Configuration Utility (Scu)

    System Configuration Utility (SCU) The System Configuration Utility is used to configure your system. The SCU can be used to configure the memory subsystem, peripheral device subsystems, and interface adapters. SCU recognizes ISA Plug-and-Play boards and PCI boards and displays their configuration.
  • Page 58: Using The Scu

    Using the SCU Notice: The system can fail following improper configuration. Always save to file the Configuration Log in online Help and record the current settings before reconfiguring the system. Note: Because of license restrictions, the SCU diskette, as supplied, is not bootable. In order to use this diskette, you must make it bootable.
  • Page 59 Table 4-1. System Configuration Utility Main Menu MENU OPTIONS DESCRIPTION 1. Learn about configuring Provides basic instructions on system configuration and using the Help your computer program. 2. Configure computer Lists automatically detected boards, and enables manually adding, moving and removing boards. Plug-and-Play and EISA boards provide their own configuration files.
  • Page 60: Scu Command Line Parameters

    Table 4-2. System Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1. Important System Provides information on the System Configuration configuration program and how it differs from ISA board information. configuration. Step 2. Add and remove Lists automatically detected boards, and enables boards manually adding, moving and removing boards.
  • Page 61: Scu Configuration Settings

    SCU Configuration Settings Table 4-3 shows the recommended settings for the SCU and provides a place for you to record any changes you make to these settings. To view and/or change SCU Configuration settings, select Step 3 under the System Configuration Utility Menu.
  • Page 62: Isa Board Configuration

    ISA Board Configuration If you want to add an ISA board to your system that is not included in a .cfg file, use the following procedures to define and add the option board. It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels, DMA channels, I/O port addresses, or memory addresses, that your ISA board uses.
  • Page 63 6. The Select a Configuration (CFG) file to add screen is displayed. At this screen select Not Listed by pressing F5. 7. The Add a board without a .cfg file screen is displayed. Read through the information and press ENTER. The Add a board without a .cfg file screen reappears.
  • Page 64 14. The Add screen is displayed. Select the slot in which you want to install the board and press ENTER. Note: If the board you add causes a conflict in the configuration, a Caution message is displayed. Press ENTER at the message. This leads you to the screens that allow you to resolve the conflict.
  • Page 65: Bios Setup Utility

    4-10 BIOS Setup Utility The BIOS Setup Utility, like the SCU, is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SCU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run.
  • Page 66: Using The Bios Setup Utility

    4-11 Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. BIOS displays the following: Press <F2>...
  • Page 67: Bios Setup Configuration Settings

    4-12 Refer to the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu. Function in Setup Menu F1 or Alt-H General Help window. Exit the current menu. Select a different menu.
  • Page 68 4-13 Table 4-5. BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION MAIN MENU System Time Current Time Enter current time (hour, minutes, seconds on 24 hour clock). System Date Current Date Enter current date. Language English Use +/- to change language;...
  • Page 69 4-14 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION MAIN MENU Video Shadow Enabled *Regions with Legacy Expansion ROMs *Boot Sequence Press ENTER for menu. Boot Sequence A: then C: SETUP Prompt Enabled POST Errors Enabled...
  • Page 70 4-15 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION ADVANCED MENU Memory Group Errors Clear Press ENTER Memory Configuration Message Enabled Memory Warning POST Error Enabled CPU Reconfiguration Press ENTER for menu. CPU Reconfigure Enabled CPU #1 Status...
  • Page 71 4-16 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION SECURITY MENU Supervisor Password is Disabled Disabled User Password is Press ENTER. *Set Supervisor Password Press ENTER. Set User Password **Password on boot Disabled **Diskette Write Normal...
  • Page 72: Exiting Bios Setup

    4-17 Exiting BIOS Setup To exit Setup, select Exit from the menu bar to display the Exit Setup menu. The following table describes the options on this menu. Note that ESC does not exit this menu. You must select one of the items from the menu or menu bar to exit this menu.
  • Page 73: Viewing The Event Log

    4-18 2. Insert the Utilities diskette into floppy disk drive A. At the C:\prompt type: SYS A: Press ENTER. MS-DOS system files are copied onto the diskette. 3. Reboot the system with the Utilities diskette in Drive A. Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area.
  • Page 74: Scsiselect Utility

    4-19 SCREEN DESCRIPTION File Saves the Event Log and System information to a file. ElogInfo Displays Event Log information such as: date, time, and number of times the log was erased; major and minor revision level; and amount of memory used by the event log.
  • Page 75: Using The Scsiselect Utility

    4-20 Using the SCSISelect Utility To run the SCSISelect Utility, perform the following procedure: 1. Power-on the system. The system boots up. 2. During initialization, press CONTROL +A. The SCSISelect Utility starts. When SCSISelect detects more than one AIC-78xx host adaptors, it displays a selection menu listing the bus and device number of each adapter.
  • Page 76: Scsiselect Configuration Settings

    4-21 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens: ACTION Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
  • Page 77: Exiting Scsiselect

    4-22 Table 4-6. SCSISelect Setup Configurations (Continued) RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION OPTION Host Adapter BIOS (Configuration Utility Enabled. Reserves BIOS Space) Support Removable Disks Boot Only 1, 2 Under BIOS as Fixed Disks Extended BIOS Translation for Enabled DOS Drives >...
  • Page 78: Configuring System Jumpers And Switches

    4-23 Configuring System Jumpers and Switches This section describes the jumpers and switches used on the I/O riser board, processor board, and system board. Before You Begin Only a qualified technical person should perform the procedures in this section. Notice: Electrostatic discharge (ESD) can damage the system board.
  • Page 79 4-24 Figure 4-1. Function Select Switches Function Select Switches and Dump Button A Function select switches ON DIP B Reserved 1 2 3 4 Situations that require changing switch settings include using an optional uninterruptible power supply (UPS) unit. Note: The switches are set correctly at the factory for your system configuration.
  • Page 80 4-25 To change a switch setting, use the following procedure. Note: Power must be completely off before setting the switches, otherwise the settings will not be recognized. 1. At the front of the server, press the Power switch off. 2. At the rear of the server, press the Main Power switch off.
  • Page 81: Configuring Processor Board Jumper

    4-26 Configuring Processor Board Jumper This section describes how to configure and set the processor board jumper for the number of CPUs on the board. Figure 4-2 shows the location of the processor board jumper. Figure 4-2. Processor Board Jumper Configuring System Board Jumpers The system board jumpers enable you to set specific operating parameters for your system.
  • Page 82 4-27 Figure 4-3. System Board Jumpers Configuring Your System...
  • Page 83 4-28 Table 4-8. System Board Jumper Configurations Jumper Description Option Setting Factory Your Default Setting FLASH Code FLASH reprogramming BIOS not write protected; FLASH update A04A power protection BIOS write protected; no FLASH update Reserved Required on factory default. A06K Reserved Required on factory default.
  • Page 84: Moving System Board Jumpers

    4-29 Moving System Board Jumpers Caution: Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
  • Page 85: Updating The Bios

    4-30 Updating the BIOS To update the system BIOS: 1. Insert an MS-DOS bootable diskette into Drive A and power up the system. 2. At the A:\ prompt, remove the MS-DOS diskette and insert the BIOS FLASH diskette. 3. Enter PHLASH and press ENTER. 4.
  • Page 86: Resetting The Cmos Nvram

    4-31 Resetting the CMOS NVRAM To reset the CMOS NVRAM: 1. Power off the system and remove the panels as described in chapter 5 of this guide. 2. Move the CMOS CLEAR jumper A09T1 to pins 2-3 (see Figure 4-3). 3.
  • Page 87: Configuring The Raid Controller

    4-32 Configuring the RAID Controller The DACCF utility is included with the RAID controller. This configuration utility allows you to configure your disk array before installing your network operating system. The DAC960PDU-2B-4M RAID controller supports various versions of RAID technology (referred to as RAID levels). To use any RAID level, you must configure the RAID controller using the DACCF configuration utility prior to installing your Network Operating System.
  • Page 88 C hapter 5 Upgrades and Options Contents Precautions ................. 1 Preparing Your System for Upgrade ........4 Equipment Log ..............4 Removing the Top Cover ..........5 Installing the Top Cover ........... 6 Removing a Side Panel ............ 7 Installing a Side Panel ............. 9 Removing a Board Support Panel ........
  • Page 89 Controller/Adapter Hardware Configurations ...... 32 Installing an Option Board ..........34 Removing an Option Board ..........37 Power Supply Module............38 Removing a Power Supply Module ........38 Installing a Power Supply Module ........39 Installing or Swapping a Disk Drive in a Hot-swap Bay .... 40 Installing or Swapping a Hard Drive ........
  • Page 90: Precautions

    Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedure that can safely be done with the system power on is installing (or hot-swapping) an SCA drive/carrier assembly in one of the SCSI hot-swap drive bays or hot-swapping a failed fan module or power supply.
  • Page 91 Caution: Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives or hot-swapping a failed fan module or power supply. However, we recommend that you do all procedures in this chapter only at an ESD workstation.
  • Page 92 Caution: Ensure complete board insertion. When installing a processor or memory board, before installing the board support panel, confirm visually that the board edge connectors are correctly oriented at the system board connector—not too low or too high. After installing the board support panel, make sure the board is completely seated in the system board connector before applying power.
  • Page 93: Preparing Your System For Upgrade

    Preparing Your System for Upgrade Have the following tools available: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil Utility knife ESD workstation or antistatic wrist strap (recommended) IC removal tool. Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent...
  • Page 94: Removing The Top Cover

    Removing the Top Cover Note: You must remove the external top cover before you can remove the side covers and to install boards in your system. Caution: For proper cooling and airflow, do not operate the system with the top cover removed. Always replace the cover before powering on the system.
  • Page 95: Installing The Top Cover

    Figure 5-1. System Top Cover Removing top cover A Padlock at back edge (if installed) B Retaining screws (two at back) To avoid damaging EMI strips, do not slide the cover back much more than the 1-inch implied here. You do not need to remove the internal board support panels, if you do not need to access the boards.
  • Page 96: Removing A Side Panel

    5. Carefully slide the front edge of the cover forward so that its tabs firmly engage in the slots, until it stops at the edge of the front bezel. If the cover does not slide freely all the way forward, make sure the padlock slot is correctly placed over the loop on the chassis back.
  • Page 97 3. Remove the top cover, see Removing the Top Cover. 4. Grip the bottom of the side panel (see Figure 5-2). Slide the side panel straight up about an inch until it stops. 5. Pull the side panel out and away from the chassis. Set the panel aside.
  • Page 98: Installing A Side Panel

    Figure 5-2. System Side Panel System side panel The left external side panel of the chassis is shown; procedure is the same for both side panels Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis.
  • Page 99: Removing A Board Support Panel

    5-10 Removing a Board Support Panel A metal panel supports the memory board and both processor boards. To remove a processor or memory board, you must remove its board support panel. Notice: To prevent damage to the system board from a partially inserted processor or memory board and to provide proper cooling and airflow, always install the metal support panel before installing the chassis side...
  • Page 100: Installing A Board Support Panel

    5-11 To remove the board support panel: 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Remove the top cover, see Removing the Top Cover, earlier in this Chapter. 3. Loosen the two thumb screws on the board support panel (Figure 5-3).
  • Page 101: Memory Board

    5-12 Memory Board The following sections provide procedures for upgrading and configuring the memory board in your system. Topics covered include: Removing the Memory board Adding or removing DIMMs Installing the Memory board. Notice: Electrostatic discharge (ESD) can damage add- in boards and other components;...
  • Page 102: Dimms

    5-13 Figure 5-4. Memory Board Memory board connector on system board A System board B Memory board connector C Memory board DIMMs The memory board contains sixteen DIMM sockets (Figure 5-5) arranged in four banks. Each 168-pin socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory.
  • Page 103 5-14 Figure 5-5. Inserting Memory DIMMs 3. DIMMs are keyed so they can only be inserted one way. Position the DIMM over the socket on the board (Figure 5-5, A and B). The notches in the bottom edge of the DIMM mates with the raised bumps in the DIMM socket.
  • Page 104: Removing Dimms

    5-15 Remo vi n g DI MMs Notice: Use extreme care when removing a DIMM. Hold DIMMs only by their edges. Place them on an antistatic surface; do not slide them across any surface. Applying too much pressure can break the retaining clips or damage the socket slot.
  • Page 105: Processor Board

    5-16 4. Do not press in on the board yet! Ease board into the slot guides until it is just touching the connector on the system board. Caution: Before pressing the board firmly into the system board connector, confirm visually that the board edge connectors are correctly oriented—not too low or high—at the system board connector.
  • Page 106 5-17 Removing the Processor Board Warning: If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn while removing the processor/memory board, let the components cool for 10 minutes before continuing with the procedures described here.
  • Page 107 5-18 Removing the Processor Board Metal Baffle 1. Remove the processor board from the system board as described earlier 2. Remove the five screws securing the metal baffle to the processor board (see Figure 5-7). Save the screws for reattaching the metal baffle. 3.
  • Page 108: Pentium Pro Processor

    5-19 Pentium Pro Processor The system board has two connectors for processor boards. A processor board can have one or two Pentium Pro processors installed. The table that follows shows different configuration possibilities. CPU #1 connector on system board (P11) CPU #2 connector on system board (P12) 1st processor board, one processor in lower 2nd processor board, no processors:...
  • Page 109: Installing A Processor

    5-20 I n stal l i n g a Pro cesso r Figure 5-8 illustrates the location for the optional Pentium processor in your system. When adding a another processor, use the same type and speed as the processors shipped with your system. Contact your sales representative.
  • Page 110 5-21 Figure 5-8. Installing an Optional Pentium Processor 7. Position the heat sink above the processor so the largest of the two detention clips (D) aligns with the lever on the ZIF socket. 8. Tip the heat sink so that the smallest detention clip fits over the tabs at the base of the socket.
  • Page 111: Removing A Processor

    5-22 Removing a Processor Refer to Figure 5-8 while performing the following procedures. To remove an Pentium processor: 1. Remove the processor board as described earlier in this section. 2. Remove the processor board metal baffle as described earlier in this section. Notice: Observe static precautions.
  • Page 112: Installing The Processor Board Metal Baffle

    5-23 Installing the Processor Board Metal Baffle This procedure assumes you are reinstalling the processor board metal baffle you removed previously (see Removing the Processor Board Metal Baffle). 1. Place the processor board in position on top of the metal baffle so that their screw holes line up (see Figure 5-7).
  • Page 113: Modifying The System Board

    5-24 Caution: Before applying power, do one more check. Make sure the board is completely seated in the system board connector before applying power. Incomplete insertion can result in damage to the system board and to the board you have installed. 6.
  • Page 114: Video Memory

    5-25 Video Memory The base system includes two 512K video memory modules and two sockets on the system board. If you add two additional 512K video memory modules into the sockets shown in Figure 5-9, the base video memory size is increased from 1 MB to 2 MB. Figure 5-9.
  • Page 115: Installing Video Memory

    5-26 Installing Video Memory Notice: Observe static precautions. Use an antistatic wrist strap. 1. If the system is on, power off the system and remove the top cover as described earlier in this chapter. 2. To gain access to the video sockets, remove the memory board, refer to Removing the Memory Board earlier in this chapter.
  • Page 116: Replacing The Non-Volatile Memory

    5-27 Figure 5-10. Non-Volatile Memory Location Rep l aci n g th e No n -Vo l ati l e Memo ry Notice: Observe static precautions. Use an antistatic wrist strap. 1. Power off the system and remove the top cover as described earlier in this chapter.
  • Page 117: Real-Time Clock Battery

    5-28 Real-time Clock Battery You may need to replace the real-time clock (RTC) battery because of its battery life span. The battery powers the clock in the absence of power. When the battery starts to weaken, it loses voltage, and the system settings stored in CMOS RAM (for example, the date and time) may be wrong.
  • Page 118: Replacing The Battery

    5-29 Replacing the Battery Notice: Observe static precautions. Use an antistatic wrist strap. 1. Power off the system and remove the top cover as described earlier in this chapter. 2. To gain access to the battery, remove the processor boards, refer to Removing the Processor Board earlier in this chapter.
  • Page 119: Option Boards

    5-30 Option Boards This section describes how to install and remove EISA/ISA and PCI option boards. The system board has four dedicated EISA/ISA bus master expansion slots and six dedicated PCI bus master expansion slots (see Figure 5-12). Note: The top PCI slot P10 is restricted to a short PCI option board because of the CPU No.2 baffle.
  • Page 120: Installation Considerations

    5-31 Installation Considerations Newer adapters, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention. Older ISA and EISA adapters must be manually configured as detailed below. Once the manual configuration is complete, the Plug-and-Play adapters are configured around the manually configured adapters without causing any resource conflicts.
  • Page 121: Controller/Adapter Hardware Configurations

    5-32 On system power-up and reboot, BIOS initiates a scan sequence looking for Plug-and-Play option boards installed since the last power up or reboot. The Plug-and-Play scan sequence is as follows: First - BIOS scans for any Plug-and-Play ISA option board installed in slots P01 - P04, starting with slot P01.
  • Page 122 5-33 Table 5-1. Option Board Hardware Configurations MEMORY OPTION OPTION BOARD ADDRESS ADDRESS SLOT DigiBoard (1st) Not Required D0000 EISA Slot P01 DigiBoard (2nd) Not Required D0000 EISA Slot P02 SMC 8432BTA (1st) Set by BIOS Set by BIOS Set by BIOS PCI Slot P07 SMC 8432BTA (2nd) Set by BIOS...
  • Page 123: Installing An Option Board

    5-34 Installing an Option Board Note: Before installing an ISA non-plug and play option board run the SCU and configure the resources required by the option board. 1. Power off the system and remove the top cover as described earlier in this chapter. 2.
  • Page 124 5-35 5. Record the option board serial number in the equipment log. 6. Set any board jumpers or switches as described in the documentation that comes with the option board. Note: Refer to the documentation accompanying the option board for information on whether the board is to be installed in a PCI or EISA expansion slot.
  • Page 125 5-36 9. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10. Reinstall the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it.
  • Page 126: Removing An Option Board

    5-37 Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the top cover as described earlier in this chapter.
  • Page 127: Power Supply Module

    5-38 Power Supply Module The following sections provide procedures for removing and installing a power supply module. Removing a Power Supply Module If the amber LED on a power supply module is lit, the power supply module can be hot swapped. If the amber LED on a power supply module is not lit, it is recommended that power to the system be turned off, before removing the power supply module.
  • Page 128: Installing A Power Supply Module

    5-39 Installing a Power Supply Module 1. Before installing the power supply module pull the release-handle down. 2. Slide the new or replacement power supply module into the chassis until the power supply module release-handle is almost closed (upright position). 3.
  • Page 129: Installing Or Swapping A Disk Drive In A Hot-Swap Bay

    5-40 Installing or Swapping a Disk Drive in a Hot-swap Bay This procedure describes installing a new drive in or swapping out a faulty drive from one of the twelve hot- swap drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
  • Page 130: Installing Or Swapping A Hard Drive

    5-41 Notice: When the SCSI drive fault LED indicates a drive fault (steady yellow light), you can remove the drive and swap in a replacement at any time when the drive is not being accessed, without needing to power down the system. However, drive manufacturers caution against moving a drive that is still spinning because of possible damage to the drive.
  • Page 131 5-42 Figure 5-16. Disk Drive in Hot-swap Bay POWER RESET POWER STATUS DISK 7. Pull the faulty drive out of the bay far enough to disengage the drive connector from the backplane. Wait 30 seconds until the drive spins down, then remove the drive from the drive bay.
  • Page 132 5-43 8. Remove the new drive from its protective wrapper, and place on an antistatic surface. 9. Record the drive model and serial numbers in the equipment log. 10. Position the drive so its SCA connector is near the top surface of the drive. Place drive on the antistatic surface again.
  • Page 133 5-44 Figure 5-18. Installing Hard Disk in Carrier Installing 3 1/2inch hard disk drive in carrier for hot-swap bays A Carrier B Four screws C Hard disk drive D SCA connector 15. Close the EMI metal panels, and secure with the two thumbscrews.
  • Page 134: Removable Media Devices And Diskette Drives

    5-45 Removable Media Devices and Diskette Drives A CD-ROM reader is always mounted in bay A. SCSI removable media devices can be installed in peripheral bays B, C, and D. SCSI devices should be installed in the first available bay from the top (bay A). Figure 5-19 illustrates the recommended removable media configuration.
  • Page 135 5-46 Figure 5-19. Removable Media and Diskette Device Bays Removable Media and Diskette Device Bays POWER A CD-ROM reader RESET POWER B 5 1/4-inch expansion bay STATUS DISK C 5 1/4-inch expansion bay D 5 1/4-inch expansion bay E 1.44 MB diskette F 3 1/2-inch expansion device bay Bay A CD-ROM (SCSI address 5), always installed.
  • Page 136: Installing A 5 1/4-Inch Device Or 3 1/2-Inch Diskette Drive

    5-47 Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive Caution: CD-ROM devices contain a laser system and are classified as ©CLASS 1 LASER PRODUCTS. To use these devices properly, thoroughly read the documentation provided by the CD-ROM manufacturer, and keep the documentation for future reference.
  • Page 137 5-48 Figure 5-20. Removing Device Bay Frame Removing device bay frame from the media and diskette drive bays A Two screws that secure the device bay frame to the front of the chassis B Two frame hinge tabs that hold the device bay frame to the chassis 6.
  • Page 138 5-49 Figure 5-21. Removing Blank Panel Tray POWER RESET POWER STATUS DISK 9. Save the blank panel tray and screws to reuse if you remove a drive from a bay later and do not reinstall one. 10. Remove the device from its protective wrapper and place it on an antistatic surface.
  • Page 139 5-50 Figure 5-22. Removing Side Rails with Locking Tabs Removing side rails with locking tabs from a blank panel tray A Screws B Side rails C Blank panel tray 11. Set any device jumpers or switches on the device. Refer to the installation procedures that came with the device.
  • Page 140 5-51 Figure 5-23. Attaching Side Rails and Locking Screws to a Device Attaching side rails and locking screws to removable media drive or diskette drive A Device bay locking screws B Side rails C Four drive mounting screws D Drive Figure 5-24.
  • Page 141 5-52 Connect a power cable to the back of the drive (see Figure 5-25). Note: For 5 1/4-inch devices power cables are provided in the chassis for removable 5 1/4-inch media drives (including the CD-ROM that is factory- installed). These power cables are interchangeable for 5 1/4-inch devices only;...
  • Page 142: Removing A 5 1/4-Inch Device Or 3 1/2-Inch Diskette Drive

    5-53 18. Reinstall the drive bay frame, top cover, and power on the system. It may be necessary to run the SCU as described in the Configuring Your System chapter. Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive 1.
  • Page 143 5-54 Figure 5-26. Adding Blank Panel Tray Installing blank panel tray A Blank panel tray POWER B Two locking screws that secure RESET the blank panel tray POWER STATUS DISK 11. Push the blank panel tray into the bay (Figure 5-24). 12.
  • Page 144: Swapping Out A Fan Module

    5-55 Swapping Out a Fan Module This procedure describes swapping out a faulty fan module from one of the five hot-swap fan bays. The system has five hot swappable fan modules housing a total of eight fans (a single fan in two modules and two fans in three modules).
  • Page 145 5-56 5. Grasp the fan module’s handle(if equipped) or two thumb screws and pull the fan module out of the chassis. 6. Remove the new fan module from its shipping container. 7. Slide the new fan module into the fan bay until it docks with its connector.
  • Page 146 5-57 Figure 5-28. Removing the Rear Fan modules Upgrades and Options...
  • Page 147 C hapter 6 Problem Solving Contents Resetting the System ............2 Troubleshooting Checklists ............ 3 Initial System Startup............3 Running New Application Software ........5 After System Has Been Running Correctly ......6 Additional Troubleshooting Procedures ........7 Error Checking ..............7 Troubleshooting Guide .............
  • Page 148 dfgdfg...
  • Page 149 This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
  • Page 150: Resetting The System

    Resetting the System There are two ways to reset the system: Reset button Pushing the reset button clears the system memory, restarts the POST, and reloads the operating system. Power off/on Turning the power off and then on with the push- button switch on the front panel has the same effect as pushing the reset button, except that power is halted to all peripherals.
  • Page 151: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration.
  • Page 152 Are all DIMMs fully seated and installed correctly? Refer to the Upgrades and Options chapter for installation instructions. Are all option boards and disk drives installed correctly? Refer to the Upgrades and Options chapter. If the system has a hard disk drive, is it properly formatted or defined? Is the operating system properly loaded? Refer to the operating system documentation.
  • Page 153: Running New Application Software

    Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
  • Page 154: After System Has Been Running Correctly

    After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a floppy disk, try a new copy of the software.
  • Page 155: Additional Troubleshooting Procedures

    Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, the POST runs automatically and checks the system board, CPU module, memory, keyboard, and most installed peripheral devices.
  • Page 156 Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing, perform the following: Notice: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.
  • Page 157 Monitoring POST while it is running Each time you turn on the system, the power-on self- test (POST) runs automatically and checks the system board, CPU, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
  • Page 158 6-10 Table 6-1. POST Keys and Errors ACTION/MESSAGE DESCRIPTION To Abort Memory Test Press ctrl+alt+s during the memory test. If POST Beeps Before Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section BIOS User’s Video Appears Information in this chapter.
  • Page 159: Specific Problems And Corrective Actions

    6-11 Co n fi rmi n g L o ad i n g o f th e O p erati n g System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system.
  • Page 160: Power Led Does Not Light

    6-12 Power LED Does Not Light Check the following: Is the system operating normally? If so, the power LED is probably defective. Are there other problems with the system? If so, check the items listed under System Cooling Fans Do Not Rotate. System Cooling Fans Do Not Rotate Note: The system has five hot-swap cooling fan modules.
  • Page 161: No Characters Appear On Screen

    6-13 No Characters Appear On Screen Check the following: Is the riser card fully seated in the system board connector? The riser card is the small card that the mouse and keyboard plug into. Is the keyboard working? Is the video display plugged in and turned on? Are the brightness and contrast controls properly adjusted? Are the video display switch settings correct?
  • Page 162: Characters Are Distorted Or Incorrect

    6-14 Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video display signal and power cables properly installed? Is the SCU configuration set up correctly for the type of monitor you have attached to the system? If the problem persists, the video display may be...
  • Page 163: Floppy Disk Drive Activity Led Does Not Light

    6-15 Floppy Disk Drive Activity LED Does Not Light Check the following: Are the floppy disk drive power and signal cables properly installed? Are all relevant switches and jumpers on the floppy disk drive set correctly? Is the floppy disk drive properly configured in Setup? If you are using the onboard floppy disk controller, use Setup or the SCU to make sure that Onboard Floppy is...
  • Page 164: Hard Disk Drive Activity Led Does Not Light

    6-16 Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system, check the following: Is the disk controller board fully seated in the system board connector? Is the disk drive seated properly? Are the jumpers on the system board set correctly? Is the hard disk activity LED cable connector plugged into the RAID controller board, if present?
  • Page 165: Problems With Application Software

    6-17 Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. Verify a different copy of the software to see if the problem is with the copy you are using.
  • Page 166: Bios User's Information

    6-18 BIOS User’s Information This section describes the various screen messages and beep codes of the system BIOS. The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code.
  • Page 167 6-19 Table 6-2. BIOS Messages MESSAGE DESCRIPTION Where nnnn is the amount of system cache in kilobytes nnnn Cache SRAM Passed successfully tested. CPU Type not supported The CPU installed is not the correct stepping and is not supported. Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette tests.
  • Page 168 6-20 Table 6-2. BIOS Messages (Continued) MESSAGE DESCRIPTION Press <F1> to resume, <F2> to Setup Displayed after any recoverable error message. Press <F2> to enter SETUP Optional message displayed during POST. Can be turned off in Setup. Previous boot incomplete - Default Previous POST did not successfully complete.
  • Page 169: Messages And Beep Codes

    6-21 Messages and Beep Codes Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not checksum to zero.
  • Page 170 6-22 Table 6-3. POST Tests Code Beeps POST Routine Description 1-1-1-3 Verify Real Mode 1-1-2-1 Get CPU type 1-1-2-3 Initialize system hardware 1-1-3-1 Initialize chipset registers with initial POST values 1-1-3-2 Set in POST flag 1-1-3-3 Initialize CPU registers 1-1-4-1 Initialize cache to initial POST values 1-1-4-3 Initialize I/O...
  • Page 171 6-23 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description 2-1-1-1 Set Initial CPU speed 1-1-1-3 Initialize interrupt vectors 2-1-2-1 Initialize BIOS interrupts 2-1-2-3 Check ROM copyright notice 2-1-2-4 Initialize manager for PCI Option ROMs 2-1-3-1 Check video configuration against CMOS 2-1-3-2 Initialize PCI bus and devices 2-1-3-3...
  • Page 172 6-24 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description 3-1-3-1 Initialize BIOS Data Area 3-1-3-3 Initialize Extended BIOS Data Area 3-1-4-1 Initialize floppy controller 3-2-1-1 Initialize hard disk drives 3-2-1-2 Initialize local-bus hard-disk controller 3-2-1-3 Jump to UserPatch2 3-2-2-1 Disable A20 address line 3-2-2-3...
  • Page 173: System And Disk Status Led User's Information

    6-25 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description The following are for boot block in FLASH ROM 4-3-1-3 Initialize the chipset 4-3-1-4 Initialize refresh counter 4-3-2-1 Check for Forced Flash 4-3-2-2 Check HW status of ROM 4-3-2-3 BIOS ROM is OK 4-3-2-4 Do a complete RAM test...
  • Page 174 6-26 Table 6-4. System Status LED Indicators Status Description Response Power Status Power OFF None required (normal) Green Power ON None required (normal) Amber System power supply failure Replace failed power supply module. System Status Power OFF None required (normal) Green No alarms None required (normal)
  • Page 175 6-27 Table 6-6. System Status Abnormal Conditions LED (Amber) Conditions System Status Unit fan alarm Memory multi-bit error (SERR) P6 bus error SERR) Thermal sensor (from SCSI distribution board) Temperature (heceta) Voltage (heceta) CPU thermal trip (heceta) Chassis intrusion (front cover) PCI PERR# (OPB/ESC detect) PCI SERR# CPU internal error...
  • Page 176 6-28 Problem Solving...
  • Page 177: System Cabling

    A p p e n d i x A System Cabling Contents Before You Begin ..............1 Static Precautions ..............1 Standard SCSI Bus Configuration ........... 2...
  • Page 178 Bill GrahamBill Graham...
  • Page 179: Static Precautions

    This appendix contains information and procedures on cabling configurations used in your system. Before You Begin Warning: The DC push-button on/off switch on the front panel does not turn off the system AC power. Before doing the procedures in this chapter, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
  • Page 180: Standard Scsi Bus Configuration

    Standard SCSI Bus Configuration Your system is cabled using one on-board SCSI controller and one PCI SCSI RAID controller expansion card. The on-board Adaptec 7860 narrow SCSI controller is used to control up to four removable media peripherals (CD-ROM and tape drives). The two channel PCI RAID controller expansion card is used to control twelve additional hard disk drives.
  • Page 181 Figure A-1. Standard System Cable Configuration A—Device internal SCSI termination resistors B—Narrow SCSI devices in upper peripheral bays C—Narrow SCSI interface cable D—Narrow SCSI connector (50 pin) E—I/O riser board F—External narrow SCSI cable G—External narrow SCSI device H—SCSI terminator I—Ultra wide SCSI connector (68 pin) (not used) J—Ultra wide SCSI interface cable K0—SCSI distribution panel for channel 0...
  • Page 182 L—Ultra wide SCSI Hard disk drives in internal bays M—Front panel connector N—Diskette drive connector O—Diskette interface cable P—2nd 3 1/2-inch device (optional) Q—3 1/2-inch diskette drive R—System board S—SCSI distribution panel terminator DAC960PDU-2B-4M T— RAID controller in PCI slot #00 (P05) U0—RAID channel 0 cable connector U1—RAID channel 1 cable connector V—Activity cable connector (not used)
  • Page 183 Figure A-2. Standard SCSI Bus Cable Routing Narrow SCSI Narrow SCSI Cable (50-pins) Cable (50-pins) To HDD Channel 0 SCSI Distribution Panel To HDD Channel 1 SCSI Distribution Panel Ultra Wide SCSI Cable (68-pins) HDD Bays Channel 1 HDD Bays Channel 0 System Cabling...
  • Page 184 System Cabling...
  • Page 185: Memory Configurations

    A p p e n d i x B Memory Configurations Contents Memory DIMM Configurations ..........1...
  • Page 186 Bill Grahamaerrterterter...
  • Page 187: Memory Dimm Configurations

    Memory DIMM Configurations The memory board contains sixteen 168-pin DIMM sockets for a total of up to 4 GB of system memory, using 256MB DIMMs. See Figure B-1. DIMM sockets on the board are organized as four 72-bit wide, 2-, or 4- way interleaved banks.
  • Page 188 The following table describes memory requirements and characteristics: Bank installation DIMM type Always begin with the top DIMM sites (P3 and P11) Use only 72-bit, 168-pin, fast page mode as you fill the sockets. DIMMs with gold plated edge connectors, single- or double-sided.
  • Page 189 Table B-1. Memory Configurations (Continued) Total Interleave Bank #0 Bank #1 Bank #2 Bank #3 Memory Type 1152MB four-way 4 x 256MB (P3, 4 x 32MB (P5, P11, P4 + P12) P13, P6 + P14) 1280MB four-way 4 x 256MB (P3, 4 x 64MB (P5, P11, P4 + P12) P13, P6 + P14)
  • Page 190 Memory Configurations...
  • Page 191 A p p e n d i x C Option Boards Contents Introduction ..............C-1...
  • Page 192 Introduction Use this section of your user’s guide for storing controller/adapter installation procedures that accompany option boards you purchase after your server is installed. Option Boards...
  • Page 193 A p p e n d i x D Devices Contents Introduction ................. 1...
  • Page 194 Introduction Use this section of your user’s guide for storing device installation procedures that accompany add-on peripheral devices you purchase after your server is installed. Devices...
  • Page 195 A p p e n d i x E Network Operating Systems Contents Introduction ................. 1...
  • Page 196 Introduction Use this section of your user’s guide for storing your Network Operating System Configuration Guide. Network Operating Systems...
  • Page 197 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Configuration Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 198 rtyrtyrtyrtyry...
  • Page 199 Equipment Log Serial Date Component Manufacturer Name and Model Number Installed (if available) Server Baseboard 2nd CPU 3rd CPU 4th CPU DIMMs Video Mem. DRAM Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 Tape Drive 3 Tape Drive 4 CD-ROM Drive 1 CD-ROM Drive 2...
  • Page 200 Equipment Log (continued) Serial Date Component Manufacturer Name and Model Number Installed (if available) Hard Disk Drive 8 Hard Disk Drive 9 Hard Disk Drive 10 Hard Disk Drive 11 Hard Disk Drive 12 Optional SCSI Controller Optional RAID Controller DigiBoard 1 DigiBoard 2 Network Controller 1...
  • Page 201 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and...
  • Page 202 A very fast, limited portion of RAM set aside for temporary cache memory storage of data for direct access by the microprocessor. CD-ROM drive (Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk. Centronics port An industry standard parallel port.
  • Page 203 (Disk Operating System) See operating system. DRAM (Dynamic RAM) See RAM. (Error Checking and Correction) A method of detecting and correcting errors. EEPROM (Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information. (Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
  • Page 204 1,073,741,824 bytes. See also byte. (Gigabyte) See disk drive. hard disk drive hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration The program that you use to change the configuration of some ISA desktop computers.
  • Page 205 (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. (Megabyte) 1,048,576 bytes. See also byte. math coprocessor An IC that works with the microprocessor to speed up mathematical calculations.
  • Page 206 password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus supporting data transfers of up to 132MB per second. Pentium A type of microprocessor, with a built-in math coprocessor, cache memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time.
  • Page 207 serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device, such as a mouse, a modem, or a serial printer. Setup program The program that you use to change the configuration of some ISA desktop and notebook computers.
  • Page 208 Glossary...
  • Page 210 904167...

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