Before You Call For Service - GE Monogram ZGU375NS Owner's Manual

Questions?
Before you
call for
service...
16
PROBLEM
BURNERS DO NOT
LIGHT OR SPARK
RANDOMLY
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
BURNER FLAMES
VERY LARGE
OR YELLOW
BURNER CONTROL
KNOB WILL NOT
TURN
POSSIBLE CAUSE
• Make sure electrical plug is plugged into a live power outlet.
• Gas not turned on.
• Burner parts not replaced correctly.
• Holes in the simmer rings or slits in the burner rings may be clogged.
• Clogged orifice or wet due to spillage or burners not dry after cleaning.
• Rubber discs below knobs are not pushed down through the bezel
to the valve.
• Burner parts not replaced correctly.
A. Yellow flames: Call for
service.
• If burner flames look like (A), call for service. Normal burner flames
should look like (B) or (C), depending on the type of gas.
• If cooktop is connected to LP gas, contact the person who installed
your cooktop or made the conversion.
• When the knob is at the OFF position, it must be pushed in before
it can be turned, and it can only be turned in a counterclockwise
direction. Similarly, when the knob is in the LOW or HIGH positions,
it must also be pushed in to change flame settings.

Before You Call For Service

Gas Cooktop
B. Yellow tips on outer cones:
Normal for LP gas.
C. Soft blue flames: Normal
for natural gas.