Network Difficulties - Brother DCP-J925DW Basic User's Manual

Network Difficulties

Difficulty
Cannot print over the network.
The network scanning feature does
not work.
The Brother software cannot be
installed.
Cannot connect to wireless
network.
Reset the network settings.
Suggestions
Make sure that your machine is powered on and is online and in the Ready mode.
Print a Network Configuration Report (uuAdvanced User's Guide: Reports) and
check the current Network settings printed in this list. Reconnect the LAN cable to
the hub to verify that the cabling and network connections are good. If possible,
try connecting the machine to a different port on your hub using a different cable.
If the connections are good, the machine shows LAN Active for 2 seconds.
If you are using a wireless connection or are having Network problems
uuNetwork User's Guide: Troubleshooting
®
(Windows users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
®
(Windows users)
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Investigate the problem using the WLAN Report.
Press Menu, and then press a or b to display Print Reports. Press
Print Reports. Press WLAN Report.
(uuNetwork User's Guide)
Press Menu, and then press a or b to display Network. Press Network. Press
a or b to display Network Reset, and then press Network Reset.
(uuNetwork User's Guide)
Troubleshooting
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