A1 Troubleshooting; A1.1 Operation - Panasonic Hybrid IP-PBX Manual

A1 Troubleshooting

A1 Troubleshooting
A1.1 Operation
Problem
Cannot set the IP address,
subnet mask address, and PBX
IP address to the IP-PT.
Cannot register the IP-PT.
The IP-PT cannot connect to the
Hybrid IP-PBX.
36 Information about IP Proprietary Telephones
Probable Cause
An unusable value is being set. •
The necessary network
parameters are not set to the IP-
PT.
The wrong IP address, subnet
mask address, PBX IP address,
or default gateway address was
entered.
The Ethernet cable is not
connected correctly.
The DHCP server is not active.
Solution
Set an IP address within the valid
range.
IP address of the IP-PT/PBX: "1.0.0.0"
to "223.255.255.255"
Subnet mask address: "1.0.0.0" to
"255.255.255.254"
• When not using a DHCP server, set the
IP address, subnet mask address, and
enter the PBX IP address. If necessary,
also enter the IP address of the default
gateway.
• When using a DHCP server, enter the
PBX IP address.
• Check each parameter and enter the
correct value.
• Check the Ethernet cable connections.
• Restart the DHCP server.
• Disable DHCP and re-enter settings as
appropriate (refer to "4.2.2 Setting the
VLAN Parameters").