A1.2
Error Message
When a major system error occurs, an error message is displayed on the IP-PT.
Error Message & IP-PT Activity
ERR 1001-XXXX
HARDWARE ERROR
Displays error and stops operating.
ERR 1002-XXXX
HARDWARE ERROR
Displays error and stops operating.
ERR 1003-XXXX
HARDWARE ERROR
Displays error and stops operating.
ERR 2001-XXXX
SYSTEM ERROR
Resets and displays error for 5 seconds
while starting up.
ERR 2002-XXXX
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2003-XXXX
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2004-XXXX
UNREGISTERED TO SERVER
Resets and displays error for 5 seconds
while starting up.
ERR 2005-XXXX
NO MORE CONNECTIONS
Resets and displays error for 5 seconds
while starting up.
ERR 2006-XXXX
DHCP SERVER REJECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2007-XXXX
HARDWARE ERROR
Resets and displays error for 5 seconds
while starting up.
Probable Cause
•
Sub CPU malfunction
•
Sound hardware malfunction
•
Flash memory malfunction
•
Unexpected error
•
Transmission error
•
IP-PT not registered
•
Connection refused by the
Hybrid IP-PBX
•
IP address lease time from
DHCP server has expired
•
IP address lease renewal was
refused by DHCP server
•
Communication error with
sub CPU
A1 Troubleshooting
Solution
•
Replace the IP-PT.
•
If this error is displayed
frequently, replace the IP-PT.
•
Check with the network
administrator whether there is
a problem with the LAN.
•
If this error is displayed
frequently, replace the IP-PT.
•
Check the registration status
of the IP-PT.
•
Consult your network
administrator.
•
If this error is displayed
frequently, replace the IP-PT.
Information about IP Proprietary Telephones
37