Panasonic DBS-576 Technical Manual page 25

The API provides an interface path between the telephone system's information BUS and a personal
computer-based application (such as external integrated voice mail or external enhanced ACD).
External interface: RS232C port (19200bps maximum)
This card, combined with the Voice Processor Unit card (4 circuits) (VB-44160), provides basic
Automatic Call Distribution functions. MIS (Management Information System) reports can be output
from the RS232C port of the ACD card. The reports can be printed out by connecting a printer to the
RS232C port. However, a PC and printer cannot be simultaneously connected to the RS232C (the
RS232C cable must be used exclusively for one connection).
Only one Built-In ACD can be installed in a cabinet. A maximum of two Built-In ACDs can be installed
in a system.
Built-In Voice Mail and Built-In ACD cannot be installed in the same cabinet, since they use the same
flexible slots.
This is one of two cards required for Built-In Voice Mail (the Voice Processing Card is also required -
see below).
The Voice Storage Card provides most of the functions of Built-In Voice Mail, including hard disk
storage of the voice data.
Only 1 Built-In Voice Mail Unit can be installed in a single cabinet. A maximum of 4 Built-In Voice Mails
can be installed in a multiple-cabinet (4 or more cabinets) system.
Built-In Voice Mail and Built-In ACD cannot be installed in the same cabinet, since they use the same
flexible slots.
This card contains 4 voice processing circuits. It can be used with Built-In Voice Mail and Built-In
ACD. (There is another Voice Processing Card, VB-44150, that contains 8 voice processing circuits
and can be used only with Built-In Voice Mail.)
Built-In Voice Mail requires 1 or 2 voice processing cards; any combination of the two types is
acceptable. Built-In ACD uses only 1 voice processing card (the 4-circuit card).
This card contains 8 voice processing circuits. It can be used only with Built-In Voice Mail, either alone
or in a 2-card combination of voice processing card types (4-circuit or 8-circuit).


Chapter 2 - System Hardware 25