Unacceptable Print Quality - HP DMXTM 400/430 Operator's Manual

Unacceptable print quality

The Printhead may be dirty, clean the Printhead, (see
Section 6.1).
The Printhead temperature is too high. Use your application
software control to adjust the burn time and/or heat setting.
Incorrect ribbon/paper combination being used. Be sure to
use the correct ribbon type.
The Printer does not print or prints several labels at once
The labels are incorrectly loaded, see the loading
instructions on the inside cover of the Printer, or Section
1.6.1.
The Media Sensor may be out of adjustment.
The Media Sensor or Media Sensor Circuitry may be
defective, call for service.
Erratic printing
The Printer is in the test mode. Reset the Printer via
software, or simultaneously press the cancel and pause
switches, or turn the Printer 'off' and then 'on' again.
The Printer is set for 8-data bits but the transmitting device
is set for 7- data bits (or vice versa). Check the current data
bits setting from the operators panel.
DMX 400/430 Operator's Manual
Troubleshooting
71